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Hotel Willowbrook

2.5 star property
Hotel in Houston with an indoor pool and free breakfast

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Photo gallery for Hotel Willowbrook

Lobby
Indoor pool, sun loungers
Free daily full breakfast
Business center
Fitness facility

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
9050 Mills Rd, Houston, TX, 77070

Room options

Deluxe Room

  • Sleeps 3

King Room - Non-Smoking

  • Sleeps 3

Room With 1 King Bed, Mobility/Hearing Accessible, Bathtub With Grab Bars-Non-Smoking

  • Sleeps 3

2 Queen Beds, Mobility/Hearing Accessible Room, Bathtub W/Grab Bars, Non-Smoking

  • Sleeps 5

2 Queen Beds Room, Non-Smoking

  • Sleeps 5

Mobility Accessible Room

  • Sleeps 6

Deluxe King Suite-Non-Smoking

  • Sleeps 3

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About the neighborhood

Houston

Located in Willowbrook within a short walk of Aerodrome, Wingate by Wyndham - Houston/Willowbrook is within a mile (2 km) of Houston Methodist Willowbrook Hospital. This hotel has 83 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

Getting around

  • Houston Station - 27 min drive
  • George Bush Intercontinental Airport (IAH) - 28 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪It'z - ‬18 min walk
  • ‪Hooters - ‬15 min walk
  • ‪Margarita’s Coffee - ‬14 min walk
  • ‪P.F. Chang's China Bistro - ‬18 min walk

About this property

Hotel Willowbrook

Hotel in Houston with an indoor pool and free breakfast
Wingate by Wyndham - Houston/Willowbrook features an indoor pool, a children's pool, and a gym. Free parking is included with your stay. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a hot tub, and meeting rooms.
Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers. Change of towels is available on request.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Breakfast available for a fee

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference center (1,798 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A debit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Masks are required in public areas for unvaccinated guests.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wingate Houston
Wingate Houston Willowbrook
Wingate Willowbrook
Wingate Wyndham Houston Willowbrook
Wingate Wyndham Willowbrook
Wingate Wyndham Willowbrook Hotel
Wingate Wyndham Willowbrook Hotel Houston
Wyndham Willowbrook
Wingate By Wyndham Hotel Houston
Wingate Hotel Houston
Wingate Wyndham Houston/Willowbrook Hotel Houston
Wingate Wyndham Houston/Willowbrook Hotel
Wingate Wyndham Houston/Willowbrook Houston
Wingate Wyndham Houston/Willowbrook
Wingate by Wyndham - Houston/Willowbrook Hotel
Wingate by Wyndham - Houston/Willowbrook Houston
Wingate by Wyndham - Houston/Willowbrook Hotel Houston

Frequently asked questions

Is a free cancellation option available at Wingate by Wyndham - Houston/Willowbrook?

Wingate by Wyndham - Houston/Willowbrook provides free cancellation on select room rates. For more details, look at the cancellation policy on our site.

What's there to see within easy reach of Wingate by Wyndham - Houston/Willowbrook?

This hotel is situated in Willowbrook within a short 14-minute walk of Aerodrome. You'll also find Willowbrook Mall and Sam Houston Race Park within a short drive.

Does Wingate by Wyndham - Houston/Willowbrook have a casino?

No, Wingate by Wyndham - Houston/Willowbrook doesn't have a casino.

Is there an indoor pool at Wingate by Wyndham - Houston/Willowbrook?

Yes, this hotel has an indoor pool along with a hot tub.

Does Wingate by Wyndham - Houston/Willowbrook have a restaurant that serves breakfast?

Wingate by Wyndham - Houston/Willowbrook offers free full breakfasts each morning though there is no restaurant.

Does Wingate by Wyndham - Houston/Willowbrook allow pets to stay free of charge?

No, pets aren't allowed at Wingate by Wyndham - Houston/Willowbrook though service animals are welcome.

How close is the airport from Wingate by Wyndham - Houston/Willowbrook?

The closest major airport to Wingate by Wyndham - Houston/Willowbrook is George Bush Intercontinental Airport (IAH), which is 18.3 mi away (28 minutes by car). Another top airport is Houston William Hobby Airport (HOU), which is around 26.7 mi away.

Hotel Willowbrook Reviews

Reviews

5.0
Rating 10 - Excellent. 176 out of 1000 reviews
Rating 8 - Good. 97 out of 1000 reviews
Rating 6 - Okay. 144 out of 1000 reviews
Rating 4 - Poor. 145 out of 1000 reviews
Rating 2 - Terrible. 438 out of 1000 reviews

5.0/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.8/10

Property conditions & facilities

Reviews

8/10 Good

Dana

Stayed 1 night in Dec 2025

4/10 Poor

Eden

Traveled with family
Disliked: Property conditions & facilities, room comfort
The elevator makes scary sounds and struggles. The fridge didn’t work either
Stayed 1 night in Dec 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
it was ok i guess i was there 5 days and housekeeping never came to clean my room and that would explain all the roaches
Stayed 5 nights in Nov 2025

2/10 Terrible

Shanda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
My daughter was bitten by bed bugs during the stay. I informed the hotel and they didn’t respond,
Stayed 2 nights in Nov 2025

6/10 Okay

Abelardo

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is older but has had a cosmetic facelift. However the water in the bath took more than five minutes to heat up and then it was too hot or too cold so I think they need new fixtures. Also there was only one elevator working so it took a good couple of minutes of waiting. Bed and pillows were comfy and room was clean.
Stayed 2 nights in Nov 2025

6/10 Okay

Damarlie

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The room was OK. The breakfast was not breakfast. No eggs or sausages... My husband has a meeting with someone and they wanted to charge $100 extra for a private room. Make sure you ask for towels before you enter your room.
Stayed 2 nights in Nov 2025

4/10 Poor

Breanna

Traveled with family
Disliked: Cleanliness, amenities
Front desk staff was great; the rest just stirred at you the whole time. Room was not ideal at all.
Stayed 1 night in Nov 2025

6/10 Okay

Amanda

Stayed 1 night in Nov 2025

2/10 Terrible

Majid

Disliked: Cleanliness, amenities, property conditions & facilities
The worst place to stay. The whole hotel smells like cannabis, there are bedbugs in the beds, and the furniture is broken. I went in and left immediately. This place should be shut down.
This place should be shut down immediately. Weed smells were all over the place
Stayed 5 nights in Nov 2025

10/10 Excellent

Ngah-Nyatema

Stayed 2 nights in Nov 2025

4/10 Poor

Vanessa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I should have read the reviews. 1st room we were in smelled so bad. They had air fresheners everywhere. Tv didn’t work, asked to change rooms, they accommodated us and the room was better. No smell but roaches. Tv didn’t work but the Room seamed clean though. Did not use the indoor pool, a film was on it and eyes burned with the bleach smell when entering the room. The breakfast area has pest control plug ins ON the counter of breakfast area . With signs everywhere telling you Not to take food to your room or they would charge you $25! Tables weren’t kept clean at all. However the front desk staff were apologetic and nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ron

Stayed 13 nights in Oct 2025

2/10 Terrible

Adam, Van Alstyne

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is dirty and in very rough condition. It needs to be renovated.
Stayed 1 night in Nov 2025

2/10 Terrible

D

Disliked: Cleanliness, staff & service, amenities
Hotel is a dump. The rooms should not be priced at the rate they are. There was no hot water and we had to take a cold shower. I do not recommend this establishment. They need major renovations.
Stayed 1 night in Oct 2025

10/10 Excellent

Kristin

Liked: Cleanliness
Best ever
Stayed 2 nights in Oct 2025

4/10 Poor

Jackie

Disliked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Levi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast!!!! Staff!!!!! Clean room!!!!!! Clean property!!!!!!! Definitely worth it!!!!!!
Stayed 1 night in Oct 2025

2/10 Terrible

Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Phillip

Stayed 2 nights in Oct 2025

6/10 Okay

Srinivas

Stayed 6 nights in Oct 2025

8/10 Good

Thanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service
Okay for price
Stayed 3 nights in Oct 2025

6/10 Okay

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Jacob

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I would not stay at this location again. The property, amenities, and food did not live up to the Wingate name. The elevator was frightening to ride, the property was run down. The continental breakfast was bad for what it’s supposed to be. Eggs tasted like plastic, the coffee tasted recycled. If you wanted to take food to your room to eat, there is a $25 charge added to your room. There was a bug in the bed and the carpet felt moist. Not good overall.
Stayed 2 nights in Oct 2025

8/10 Good

Kevin, San Fernando

Liked: Cleanliness, staff & service
Stayed 6 nights in Oct 2025

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