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Best Western Plus Westchase Mini-Suites

2.5 out of 5.0

Recent guest reviews

Breakfast was good but certain food items were low. There was a bad odor in the restroom probably from water line.

you had to try sleep on the edge so you would not roll in the center that had no support

Front desk staff great, breakfast is wonderful, housekeeping close to worthless - didn't have soap or shampoo when we checked in, never left coffee, one spot on bathroom floor was still dirty after a week.

My husband, 2 toddlers, and I had a comfortable stay. We had comp breakfast both mornings which is great when have toddlers who get hungry early and traffic is bad in the morning. Staff was friendly and inviting. My only complaint is checking in late night and have to drag all my bags and kids upstairs because there was no elevator available.

All staff were very helpful and friendly. The room was clean and was just what we needed after a very long day.

Large suite with 2 queen beds, sofa bed, desk and chair, cable tv, microwave and refrigerator, hair dryer an iron, excellent breakfast, plenty of parking, wifi.. No elevator.

large room with sitting chair, sofa with fold out bed for extra guest, refrigerator and microwave. has hair dryer, ironing board and iron, excellent breakfast. easy access to and from Houston.

Pretty good. Day before leave couldn't get room clean

We were in town for a few days, and we had our two puppies with us. The hotel was so great, it was like a home away from home. They allowed our pets to stay with us, no pet fee, and even tried their best to give us a room on the ground floor so it would be easier to walk them. The floor level rooms were booked, so we were on the 2nd floor, but even then, it was still convenient and caused no hassle to take our dogs out for bathroom breaks. The room was spacious and clean. The beds were comfortable. The breakfast was DELICIOUS! Overall, I loved my experience staying at this hotel. It was so comfortable and pleasant, I immediately joined best westerns rewards program after my stay because I appreciate their hotel so much!

Everything was good. Staff was great and food was better than expected to.

I relocated to the area from a different and it turned out that my apartment wasn't ready so I had no place to stay and I have a dog so this was convenient and cost efficient great room and location. Breakfast was awesome as well.

My trip to Houston was an awesome time with the comfort and assurity of a hotel that met all expectations of our trip. It will be easy to choose a place to stay on our next trip to Houston. My memorable time at this hotel was the consideration of booking us on the first floor since we were staying a whole weekend. Since I booked online and was a special, I had no idea what room I was getting. Great service!

Good service, great location, back fast need to be improve.

This will probably be an pretty good hotel after construction is done. The entire lobby was being remodeled there was nothing to warn us about this on the website. The drive in front was full of demo materials and tile saws and we had to maneuver around the guys working. The hall ways were hot and they had no elevator. The man who was there kind of seemed like he was GM or owner helped us carry all of our very heavy luggage up the stairs to off set the mess going on downstairs. Once we got to our room and shut the door all was great. The actual room was very nice. I was just very disappointed about the work being so massive and not being td about it so we could make a decision to stay somewhere else or atleast offer a big discount on rooms.

This hotel is close to the Sam Houston, but there was little road noise. They have a nice breakfast buffet, and the staff are very friendly. I have stayed several times, and would recommend it to others.

This hotel was the perfect location for my Houston business and leisure needs.

This hotel had everything anyone could want!! The location was perfect for my purposes in Houston. The room had a microwave and fridge. The TV and TV stations were fantastic!! No less than 5 HBO/Showtime channels. The full breakfast was unbelievable; fresh scrambled eggs, sausage links and patty's, hash browns, yogurt, 3 juices, bread, rolls, bagels, cream cheese, waffles, a toaster, pastries, coffee, tea, etc., etc., etc.!!! If you wanted a change of pace there is a 24 hour, major brand, restaurant in the same parking lot!! I absolutely could not have been more pleased!!! Oh, and the staff was very friendly!!

Staff was very helpful. Breakfast was excellent. Room was very spacious.

very positive - safe and clean - nice staff! Large rooms - I would not call them suites but they are large.

The location is good. Not noisy during night. Quiet and comfy.

2950 W Sam Houston Pkwy S Houston TX

Hotel highlights

  • Free full breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Westchase, Best Western Plus Westchase Mini-Suites is 2.9 mi (4.7 km) from Lakeside Country Club and within a 10-minute drive of Town and Country Village. This 61-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center. The Galleria is also within a 15-minute drive.


Dining

Free full breakfast is served each morning from 6 AM to 10 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 61 air-conditioned accommodations feature sitting areas. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Sofa beds, coffee makers, and free long-distance calls are other standard amenities.


Property features

Guests of Best Western Plus Westchase Mini-Suites have access to an outdoor pool, a 24-hour fitness center, and a spa tub. If you drive, put free parking to good use. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

King 1 | Sleeps 3

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

King 1 | Sleeps 3

Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

King 1 | Sleeps 3

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Queen 1 | Sleeps 3

Guest reviews for Best Western Plus Westchase Mini-Suites

Everyone (7) Business (4) Couples (2) Family (10) Other (3)
4

comfortable bed and quick check out

Everyone

Breakfast was good but certain food items were low. There was a bad odor in the restroom probably from water line.

By on Jul 23, 2017

Review comment responded on Jul 24, 2017

Thank you for taking the time to tell us about your most recent stay with us. I was disappointed to hear your experience with us was less than satisfactory. Please accept our sincere apologies for the experience you had regarding your room type. Rest assured your comments will be shared with the team in an effort to prevent any further occurrences of this nature.

2

the mattress was horrible

Everyone

you had to try sleep on the edge so you would not roll in the center that had no support

By on Mar 10, 2017

Review comment responded on Mar 13, 2017

We are so sorry that there was an issue with your bed we will definitely address the issue and have it corrected right away. Thank you so much for your feedback and we truly hope you come and stay with us again soon so we have the chance to provide your with a great experience.

4
Everyone

Front desk staff great, breakfast is wonderful, housekeeping close to worthless - didn't have soap or shampoo when we checked in, never left coffee, one spot on bathroom floor was still dirty after a week.

By on Jan 30, 2017

Review comment responded on Feb 2, 2017

Thank you for your rating and review, we apologize for the inconvenience that items might have been missed during your stay and it is not the norm for our staff. I will be sure to address it with them because we have a hard working housekeeping staff and by all means not worthless. I understand your frustration but do hope to have you as a guest again in the near future.

5

2 night trip

Everyone

My husband, 2 toddlers, and I had a comfortable stay. We had comp breakfast both mornings which is great when have toddlers who get hungry early and traffic is bad in the morning. Staff was friendly and inviting. My only complaint is checking in late night and have to drag all my bags and kids upstairs because there was no elevator available.

By on Nov 19, 2016

Review comment responded on Dec 2, 2016

Thank you so much for your rating we appreciate your business. We appreciate your feedback in regards to the elevators and understand how frustrating that could be. It is definitely something the owners want to invest into having at our property.

5
Everyone

All staff were very helpful and friendly. The room was clean and was just what we needed after a very long day.

By on Oct 16, 2016

5

large suite, 2 queen beds and living area

Everyone

Large suite with 2 queen beds, sofa bed, desk and chair, cable tv, microwave and refrigerator, hair dryer an iron, excellent breakfast, plenty of parking, wifi.. No elevator.

By , from ca on Aug 29, 2016

4

mini-suite

Families

large room with sitting chair, sofa with fold out bed for extra guest, refrigerator and microwave. has hair dryer, ironing board and iron, excellent breakfast. easy access to and from Houston.

By , from sf on Aug 27, 2016

4

enjoyed the pool

Everyone

Pretty good. Day before leave couldn't get room clean

By on Apr 7, 2016

5

felt like home away from home

Families

We were in town for a few days, and we had our two puppies with us. The hotel was so great, it was like a home away from home. They allowed our pets to stay with us, no pet fee, and even tried their best to give us a room on the ground floor so it would be easier to walk them. The floor level rooms were booked, so we were on the 2nd floor, but even then, it was still convenient and caused no hassle to take our dogs out for bathroom breaks. The room was spacious and clean. The beds were comfortable. The breakfast was DELICIOUS! Overall, I loved my experience staying at this hotel. It was so comfortable and pleasant, I immediately joined best westerns rewards program after my stay because I appreciate their hotel so much!

By on Dec 3, 2015

5

great stay.

BusinessTravelers

Everything was good. Staff was great and food was better than expected to.

By on Sep 19, 2015