I took my kids down to swim in the pool (which was the main reason we chose to stay there), but it was out of service. It ruined our stay there, because my kids were so excited about swimming in the pool. We would have stayed somewhere cheaper or more conveniently located if we had known that the pool would not be available.
Older property. Short staffed.
The room was very cramped, dirty, and outdated. The chair had the leather peeling off the entire back of it, there were hairs in the shower and on the bedding, and food under the dresser (cereal). They didn’t post anywhere while booking that the pool would be closed on a holiday weekend, the whole reason we paid extra for a poolside room. The staff were very friendly but the hotel itself a mega bust. We checked out early and went elsewhere.
The pool and slide were great! There's even a wading area for younger kids which is really great! The hot tub was quite a bit too hot, so hot that it actually made your skin turn red. Rooms have really nice large TVs, however, our suite only had one remote for two TVs. Other than that, the rooms were great and beds comfy.
Would never stay here again, the rooms are run down and very dirty. There were hairs everywhere and pubic hairs all over the bathroom. Also looks like they had a flood and repaired it cheaply and not completely.
property was clean and seemed newly renovated it did have a strong choline smell how ever
Not clean. Ventilation poor. Renovation sloppy. Bathroom sliding door offers minimal privacy
This hotel appeared a bit "tired". Though room seemed to be recently renovated - the aroma and lobby seemed a bit behind in the updating. The most significantly suggestions for improvement: 1. help with the hotel smell 2. update the lobbies and common areas 3. need serious help with warm water delivery 4. elevator not working Hotel staff was very friendly and helpful.
real nice hotel, reunion hotel was filled up so I used this one, was not to far from reunion. staff very helpful
During our stay thenwhkle hotel was without hot water. They would not give us a refund or credit if some sort because we purchased room through Orbitz/Expedia. Otherwise it was just OK
It was good. but there was no Internet, wifi was not working.
Clogged sink drain, plaster falling in shower & cable worked 50% of time. Hotel could not issue credit because it was booked through 3rd party. Not staying there again and not booking through orbitz again.
Hotel was what I needed and was a decent hotel in vicinity of the airport
Located in Kentwood, Delta Hotels by Marriott Grand Rapids Airport is within 2 miles (3 km) of popular attractions such as Woodland Mall and Calvin College. This 183-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is available for a fee.
Guests can expect to find free WiFi and 25-inch Smart TVs with cable channels and Netflix. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and safes.
At Delta Hotels by Marriott Grand Rapids Airport, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and securing valuables. Additional amenities include a business center, express check-out, and free newspapers.
I took my kids down to swim in the pool (which was the main reason we chose to stay there), but it was out of service. It ruined our stay there, because my kids were so excited about swimming in the pool. We would have stayed somewhere cheaper or more conveniently located if we had known that the pool would not be available.
Older property. Short staffed.
The room was very cramped, dirty, and outdated. The chair had the leather peeling off the entire back of it, there were hairs in the shower and on the bedding, and food under the dresser (cereal). They didn’t post anywhere while booking that the pool would be closed on a holiday weekend, the whole reason we paid extra for a poolside room. The staff were very friendly but the hotel itself a mega bust. We checked out early and went elsewhere.
The pool and slide were great! There's even a wading area for younger kids which is really great! The hot tub was quite a bit too hot, so hot that it actually made your skin turn red. Rooms have really nice large TVs, however, our suite only had one remote for two TVs. Other than that, the rooms were great and beds comfy.
Would never stay here again, the rooms are run down and very dirty. There were hairs everywhere and pubic hairs all over the bathroom. Also looks like they had a flood and repaired it cheaply and not completely.
We are very disappointed to hear about your recent experience with Delta Hotels. We are working hard to ensure that all our guests have a positive experience and leave wanting to come back. We would like to apologize that we did not leave this impression with you and we are working hard to ensure these issues are resolved as soon as possible. We will be sure to use your feedback to improve. We hope that your travels will bring you back to Grand Rapids again soon.
Thank you for the awesome feedback! We are so happy to hear that your stay was enjoyable! Please come back and visit us again soon!
property was clean and seemed newly renovated it did have a strong choline smell how ever
We are so happy to hear that your stay was enjoyable and that you enjoyed your room. We will be sure to use your feedback to resolve the hot tub issues as well as the missing remote in your room. We hope that you will choose to stay with us again soon!