Sonesta Hotel Grand Rapids Airport

3.0 star property
Hotel in Grand Rapids with airport shuttle service and area shuttle service

Choose dates to view prices

Photo gallery for Sonesta Hotel Grand Rapids Airport

Lobby
Lobby
Indoor pool
Lobby
1 bedroom, in-room safe, individually decorated, individually furnished

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available

Explore the area

Map
3333 28th St SE, Grand Rapids, MI, 49512
  • Woodland Mall
    ‪5 min walk‬
  • Calvin College
    ‪2 min drive‬
  • Frederik Meijer Gardens and Sculpture Park
    ‪8 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪8 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Suite, 2 Queen Beds, Kitchenette

7.6 out of 10
Good
(4 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

Family Suite, Multiple Beds, Pool View

  • 675 sq ft
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

Room, 2 Queen Beds, Pool View

7.6 out of 10
Good
(8 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Business Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 650 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Kitchenette

8.6 out of 10
Excellent
(4 reviews)
  • 650 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll in Shower)

7.2 out of 10
Good
(5 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.4 out of 10
Very good
(35 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Roll-in Shower (Accessible)

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(87 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

You may also like

About the neighborhood

Grand Rapids

Located in Kentwood within a 5-minute walk of Woodland Mall, Sonesta Hotel Grand Rapids Airport is within a 15-minute stroll of Centerpointe Mall. This 183-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Woodland Mall - 5 min walk - 0.3 miles
  • Calvin College - 2 min drive - 1.1 miles
  • MSA Fieldhouse - 6 min drive - 4.0 miles
  • Frederik Meijer Gardens and Sculpture Park - 8 min drive - 6.0 miles
  • Van Andel Arena - 14 min drive - 10.0 miles

Getting around

  • Grand Rapids Station - 13 min drive
  • Gerald R. Ford International Airport (GRR) - 7 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min walk
  • ‪Cafe in the Woods Food Court - ‬6 min walk
  • ‪Culver's - ‬12 min walk
  • ‪Crumbl Cookies - ‬6 min walk
  • ‪The Cheesecake Factory - ‬6 min walk

About this property

Sonesta Hotel Grand Rapids Airport

Hotel in Grand Rapids with airport shuttle service and area shuttle service
At Sonesta Hotel Grand Rapids Airport, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include meeting rooms, conference space, and a microwave in a common area.
Guests can expect free WiFi and 45-inch Smart TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 5:00 PM on request
  • Free area shuttle up to 3 mi
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 4 meeting rooms
  • 4,036 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible shuttle
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Grab bar in shower (31 inches high)
  • Grab bar near toilet (33 inches high)
  • Handrails in stairways (34 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 10:00 AM
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay, plus a one-time cleaning fee of USD 75
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50 per accommodation, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults, and USD 5 to 20 for children
  • Uncovered extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per pet, per stay plus USD 75 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Plaza
Delta Hotels Grand Rapids Airport Hotel
Ramada Plaza Hotel Grand Rapids
Grand Rapids Ramada
Ramada Grand Rapids
Ramada Plaza Grand Rapids Hotel Grand Rapids
Ramada Plaza Grand Rapids Hotel
Delta Hotels Marriott Grand Rapids Airport Hotel
Delta Hotels Marriott Grand Rapids Airport
Delta Hotels Grand Rapids Airport
Sonesta Rapids Rapids
Sonesta Hotel Grand Rapids Airport Hotel
Delta Hotels by Marriott Grand Rapids Airport
Sonesta Hotel Grand Rapids Airport Grand Rapids
Sonesta Hotel Grand Rapids Airport Hotel Grand Rapids

Frequently asked questions

Is free cancellation available at Sonesta Hotel Grand Rapids Airport?

Sonesta Hotel Grand Rapids Airport provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Sonesta Hotel Grand Rapids Airport?

As of Jul 3, 2025, prices found for a 1-night stay for 2 adults at Sonesta Hotel Grand Rapids Airport on Jul 4, 2025 start from $75.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Sonesta Hotel Grand Rapids Airport?

This hotel is situated in Kentwood within a 10-minute walk of Woodland Mall and Centerpointe Mall. You'll also find Orbit Room and AMF Eastbrook Lanes less than a mile away.

Is there parking available at Sonesta Hotel Grand Rapids Airport?

Yes, self parking is offered for free at the hotel. Extended parking is available for USD 10.00 per day. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Sonesta Hotel Grand Rapids Airport have a casino on the premises?

No, Sonesta Hotel Grand Rapids Airport doesn't have a casino.

Will I find an indoor pool at Sonesta Hotel Grand Rapids Airport?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Sonesta Hotel Grand Rapids Airport?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Sonesta Hotel Grand Rapids Airport have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sonesta Hotel Grand Rapids Airport feature a restaurant that includes a breakfast menu?

Yes, Sonesta Hotel Grand Rapids Airport serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Sonesta Hotel Grand Rapids Airport allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Sonesta Hotel Grand Rapids Airport for a fee of USD 75 per pet, per stay.

Does Sonesta Hotel Grand Rapids Airport have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Sonesta Hotel Grand Rapids Airport?

The closest major airport to Sonesta Hotel Grand Rapids Airport is Gerald R. Ford International Airport (GRR), which is 4.2 mi away (7 minutes by car).

Are there rooms with balconies at Sonesta Hotel Grand Rapids Airport?

No, there aren't any guestrooms with balconies at Sonesta Hotel Grand Rapids Airport.

Sonesta Hotel Grand Rapids Airport Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 823 out of 1700 reviews
Rating 8 - Good. 381 out of 1700 reviews
Rating 6 - Okay. 215 out of 1700 reviews
Rating 4 - Poor. 126 out of 1700 reviews
Rating 2 - Terrible. 155 out of 1700 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Julio

Traveled with family
Disliked: Property conditions & facilities
Front desk staff was rude and uninterested. Rooms smelled like smoke. Carpet was old
Stayed 1 night in Jun 2025

8/10 Good

Patrick

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Ample parking, but not many places to eat and a rather ordinary surroundings. This hotel is mainly for transiting people.
Stayed 1 night in May 2025

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities
Decent accommodations. Close to a mall and many dining options. Comfortable and clean room. Waterslide out of commission
Stayed 1 night in Mar 2025

4/10 Poor

Marianne

Disliked: Cleanliness, staff & service, property conditions & facilities
This was a lower end hotel and not what I expected from the pictures. The bathroom wasn't as clean as I would expect and the sliding barn door on the bathroom left no privacy when we could get it to close. The chair needed to be replaced and a few plugs were broken. The beds were fine. It was just ok to catch a few hours of sleep.
Stayed 1 night in Mar 2025

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Miah

Disliked: Cleanliness, property conditions & facilities
N/a
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Room Never got cleaned

During my recent stay at the hotel, I had high hopes for a comfortable experience, but unfortunately, I left feeling quite disappointed. Upon entering my room, everything was clean as expected. But subsequent nights of my stay, I noticed that it was not up to the expected standards of cleanliness. Dust covered the surfaces, and the bathroom had not been properly cleaned and sanitized after having checked in, which made me feel uneasy during my stay. The sheets did not get changed either, and the room was never cleaned.. further contributing to my discomfort. I had anticipated a relaxing retreat, but the lack of attention to cleanliness overshadowed any positive aspects of the hotel. I believe that a clean environment is fundamental to a pleasant stay, and this experience has left me hesitant to return or recommend the hotel to others. It’s a reminder of how crucial cleanliness is in the hospitality industry.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not Cleaned

During my recent stay at the hotel, I had high hopes for a comfortable experience, but unfortunately, I left feeling quite disappointed. Upon entering my room, I noticed that it was not up to the expected standards of cleanliness. Though things were clean on day one, the hotel room never got cleaned the remaining 4 nights I spent. It was embarrassing for me and my guests I invited. I had anticipated a relaxing retreat, but the lack of attention to cleanliness overshadowed any positive aspects of the hotel. I believe that a clean environment is fundamental to a pleasant stay, and this experience has left me hesitant to return or recommend the hotel to others. It’s a reminder of how crucial cleanliness is in the hospitality industry.
Stayed 1 night in Mar 2025

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

MITCHELL

Stayed 2 nights in Mar 2025

10/10 Excellent

Jerard

Stayed 3 nights in Mar 2025

10/10 Excellent

Quentin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being close to the mall I didn't think this place was the treasure I thought it to be but I was wrong. Great rates and decent rooms! Literally a quick walk to the mall from its location. Will definitely rebook for my next staycation!
Stayed 2 nights in Mar 2025

10/10 Excellent

LaDonna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay again

The hotel is quiet, and had a wonderful view. Your close to everything and within walking distances.
Stayed 2 nights in Mar 2025

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Kelly

Stayed 2 nights in Mar 2025

10/10 Excellent

Martín

Liked: Amenities
The property is well maintained as well as a calming atmosphere in a pretty busy area
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Amenities
*
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay! Very standard hotel experience, but it’s what we wanted and needed from a hotel at this price point. We didn’t buy anything from the cafe in the lobby, but I saw it was open and the lobby area is clean and well-decorated. We also didn’t use the pool (we hadn’t planned on it at all), but I think I overheard that the slide wasn’t working, so if that’s why you want to go, definitely call to double check whether it’s working or not when you’re planning to be there!
Stayed 2 nights in Mar 2025

2/10 Terrible

Laura

Stayed 1 night in Feb 2025

10/10 Excellent

Tracy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Daisy

Stayed 1 night in Mar 2025

2/10 Terrible

Greg

Stayed 2 nights in Mar 2025

10/10 Excellent

Steve

Stayed 2 nights in Mar 2025

8/10 Good

shay

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Slide is permanently out of order!

The photos on the websites all show that the pool has a slide. This is why I chose this hotel. Nowhere did it say that the slide is permanently closed. There are tons of tables outside the pool area but you’re not allowed to eat at them. The “cafe” is a Starbucks with very limited hours. The hotel was pretty clean but definitely needed updating. The water ran cold for a very long time and then was scalding hot.
Stayed 2 nights in Mar 2025