Brandy at the front desk was amazing. She greeted me with beautiful smile. Check in was a breeze and she helped arrange transportation for me.
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it was cool. parking sucks. Very clean and employs are nice.
Horrible service no free parking you gace to pay which makes no sense most
The suite was worth it. Beautiful views. Efficient staff. Overall very enjoyable experience.
The view was spectacular and the staff was friendly
I didn’t like the fact that the room I booked was not available for me when I checked in
The shower small the Vale parking was very high I did not get the right room at first had to go down stairs to get it right no tub the food was high only can get what they chose for BF
Great views of the city from the 23rd floor, clean room, and polite and helpful staff. :)
Service at breakfast was unorganized. We stayed during Autorama and they didn’t have enough staff in the bar/restaurant. They were running out of certain liquors on Friday night, knowing the volume of customers coming, and not getting more stock until Monday or Tuesday.
Good: Loved the location and view. The staff in the breakfast area were awesome. Bad: The blanket was a slim rag. It snowed and the sidewalk was not salted. I asked if I could get room service breakfast at 6:00 and instead of saying “not available” or whatever I got a NO! Then in the middle of the night the ceiling on top of the tub started to drip. It was making a lot of noise so I put a towel in the tub. There was no menu available for room service in the room.
Nice hotel. Orbitz lost our reservation and they were no help at all. Hotel helped us out tremendously!
I liked the location, but there was mode in the shower, the carpet i thought need cleaning in the room i was in. The servicr was ok.
Located in Downtown Detroit, Fort Pontchartrain Detroit, a Wyndham Hotel is adjacent to Cobo Center and within a 5-minute walk of Guardian Building. This 344-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning off right with full breakfast served for a fee.
Fort Pontchartrain Detroit, a Wyndham Hotel's 344 rooms provide iPod docks, coffee makers, and free newspapers. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Safes, phones, and ironing boards are other standard amenities.
At Fort Pontchartrain Detroit, a Wyndham Hotel, guests have access to free WiFi in public areas, a 24-hour business center, and a computer station. Valet parking is available for USD 35.00 per night. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include free newspapers, laundry facilities, and an ATM.
Brandy at the front desk was amazing. She greeted me with beautiful smile. Check in was a breeze and she helped arrange transportation for me.
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it was cool. parking sucks. Very clean and employs are nice.
Thank you for choosing the Crowne Plaza Detroit! We hope to welcome you back in the future and that you'll have a better valet experience.
Horrible service no free parking you gace to pay which makes no sense most
Good evening, thank you for choosing the Crowne Plaza Detroit! We apologize for that we did not live up to your expectations. We hope that we can make it right in the future and welcome you back again.
The suite was worth it. Beautiful views. Efficient staff. Overall very enjoyable experience.
Thank you for staying with us! We appreciate your feedback!
The view was spectacular and the staff was friendly
We are glad you enjoyed our amazing views! We look forward to your next visit! Happy New Year!
Thank you for staying with us! We are glad to hear that you enjoyed your stay!
I didn’t like the fact that the room I booked was not available for me when I checked in
Thank you for sharing your feedback. We apologize that your room preferences were not available at check in. We hope to have the opportunity to serve you again in the future.
The shower small the Vale parking was very high I did not get the right room at first had to go down stairs to get it right no tub the food was high only can get what they chose for BF
Thank you for sharing your feedback.
Great views of the city from the 23rd floor, clean room, and polite and helpful staff. :)
Thank you for sharing your feedback. We hope to have the opportunity to serve you again in the future! Thank you for staying with us!
Hi John, Thank you for taking the time to review your recent stay with us. I am thrilled that Brandy provided you with great customer service. We hope to see you soon!