Loved the mint bath products, nice bath & shower. Not enough restaurants opened back up yet.
Room service made me sick housekeeping never cleaned up the room
They cancelled my reservation at 11pm while I was leaving a wedding to head to hotel
This was pretty disappointing. It was a large room and parking was free, but that is where the list of pros ends. The place is really run down. Dirty carpets, dirty chairs, and uncomfortable beds. We were very happy to leave, and we will not return. Also, even though they claim to be a smoke free hotel, the smell coming out of the vents was so bad it made us leave the heat and air off the entire time we were there. Turning it on would make us cough uncontrollably. Perhaps it’s time for a good clean out of the system, along with a deep clean of the rest of the hotel.
It was a beautiful room and a wonderful hotel. However, we were told at check in that everything was open until 4am, however when we came down to the casino floor, we discovered everything closed at 11pm, so we did not get to enjoy the bar or anything. Big let down and waste of a trip.
I love the fan duel sports book! The hotel and casino are nice!!
Absolutely love the hotel! However I felt the room wasn’t as clean as it should have been. There were had prints all over my window and my bed looked slept on before I laid in it.
The bell nan was so helpful and nice all the staff was I enjoyed my 4 days there with no problems I will be staying there again
Love the Sportsbook the best one in gaming in my opinion
Security was rude , there was no distancing, it was hard to get directions
The property wasn’t bad been before. But with restrictions things very limited. The biggest complaint is the room was flat out dirty had to wipe down dirty table cabinet by tv had something all down the side of it that wiped off.
Wow! Very clean, friendly staff. I was amazed by the quality and attention to detail.
It was very clean but the rooms didn’t have a microwave the rooms are pricey to not be able to heat your food up
It was very nice clean people where very friendly safe and secure
Rooms were still a bit dusty after being closed due to COVID.
Little Caesars Arena is a short stroll from MotorCity Casino Hotel, and other popular attractions like Fox Theatre are within a mile (2 km). This 400-room, 4.5-star hotel has a full-service spa, a casino, and 5 restaurants.
Enjoy dining at Iridescence, one of 5 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee weekends from 8 AM to 11 AM.
All 400 rooms provide refrigerators, coffee makers, and free newspapers. 37-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Free local calls, safes, and ironing boards are also standard.
Guests of MotorCity Casino Hotel have access to a full-service spa, a casino, and a 24-hour fitness center. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.
Loved the mint bath products, nice bath & shower. Not enough restaurants opened back up yet.
Room service made me sick housekeeping never cleaned up the room
We appreciate the feedback and are sorry to see you had some issues. We will certainly look into the issues you have mentioned.
They cancelled my reservation at 11pm while I was leaving a wedding to head to hotel
Thanks for taking the time to review! We've forwarded your feedback to hotel management.
This was pretty disappointing. It was a large room and parking was free, but that is where the list of pros ends. The place is really run down. Dirty carpets, dirty chairs, and uncomfortable beds. We were very happy to leave, and we will not return. Also, even though they claim to be a smoke free hotel, the smell coming out of the vents was so bad it made us leave the heat and air off the entire time we were there. Turning it on would make us cough uncontrollably. Perhaps it’s time for a good clean out of the system, along with a deep clean of the rest of the hotel.
Thanks for leaving a review. We’re going to look into the issues you’ve listed and hope to welcome you back.
It was a beautiful room and a wonderful hotel. However, we were told at check in that everything was open until 4am, however when we came down to the casino floor, we discovered everything closed at 11pm, so we did not get to enjoy the bar or anything. Big let down and waste of a trip.
We are sorry about the miscommunication. We hope to welcome you back.
I love the fan duel sports book! The hotel and casino are nice!!
Thanks for the nice review.
Absolutely love the hotel! However I felt the room wasn’t as clean as it should have been. There were had prints all over my window and my bed looked slept on before I laid in it.
Thank you for the review. We appreciate you letting us know about the issues.
The bell nan was so helpful and nice all the staff was I enjoyed my 4 days there with no problems I will be staying there again
Thank you for the amazing review! We are glad to hear that our staff did an outstanding job during your stay. We hope to see you again soon.
Love the Sportsbook the best one in gaming in my opinion
We appreciate the glowing review!
Security was rude , there was no distancing, it was hard to get directions
We take great pride in our customer service and friendliness, so we’re especially disappointed to read about your experience. Thanks for the feedback, and we hope you’ll come back to see it put to good use!
Thank you for the great review! We are in the process of opening more of our restaurants and should have some good news in the coming weeks. Thank you again.