All good! The only change that I would make is that the temperature control in the meeting rooms was not good.
It was very nice, clean and I love the historical architecture and venues.
Wonderful stay - would strongly recommend hotel. Conveniently located near sports stadiums and restaurants. A bit sketchy after dark -and would probably recommend taxi or uber transportation for that. Staff fantastic and very accommodating.
Hotel is very nice and in a perfect location to tour the city. Comfy rooms. Our only complaint was that when we got there at 3:00 (the official check-in time), we were told that our room was not ready because they now offer late checkout on Sundays at 3:00, so people were just checking out, so no rooms were available unless we wanted to pay more and upgrade our room. I stated no. When I reserved a room it stated I could check in at 3:00, so I am not going to pay more now to be able to check in at the time that was already guaranteed to me!! With that said, the front desk made it right when we went back to the desk the 2nd time when our room was ready at 4:15, by offering us free access to the 23rd floor dining room with free snacks and breakfast. Would stay again,as very nice place and staff, the Westin just needs to rethink their late checkout program, potentially adjust it to 2:00.
This is a great hotel in downtown Detroit. Our room was really big which was a nice surprise and the staff was the icing on the cake. Everyone was so friendly. The bellmen were all so genuine and kind, which is hard to find these days. We will definitely stay at this hotel again and highly recommend it.
beautiful hotel and great amenities. easy early check in with great staff during busy ncaa basketball tournament. HOWEVER, they failed to clean our room, unacceptable! we had the do not disturb sign up until 1pm, took it off for the remainder of day/night and never came by. i told the front desk at 7pm what happened and his answer, ' well they come by in the morning and if your sign is on the door, they move on. ridiculous! we spent $400/night, world traveler and never had that happen. bad customer service. safe in room did not work either
FIRST THE CHECKIN, THE STAFF WAS GREAT. HELPFUL WITH QUESTIONS.
Great hotel experience. Nice finishes. Good food. Selected by top people. Great hotel experience. Nice finishes. Good food. Selected by top people. Great hotel experience. Nice finishes. Good food. Selected by top people. Great hotel experience. Nice finishes. Good food. Selected by top people. Great hotel experience. Nice finishes. Good food. Selected by top people. Great hotel experience. Nice finishes. Good food. Selected by top people. Great hotel experience. Nice finishes. Good food. Selected by top people. vGreat hotel experience. Nice finishes. Good food. Selected by top people.
This is a very nice hotel. It's basically a brand-new, very high-end hotel within a historic shell. Room was very nice - great, modern decor and awesome bathroom. Only drawbacks were the length of time it took the valet to retrieve my car (and this was consistent over a one week stay) sometimes 20 minutes or more. Parking charge was also high for Detroit -$35 for overnight. Staff is great - happy and cheerful. Overall a great hotel.
Went to a Red wings game, location was great. Very nice place, bar was a little crowded at night. We did not go to any of the restaurants in the hotel.
We chose this hotel for its short walking distance to Ford Field. Very clean and safe neighborhood. Beatiful lobby-entrance and very friendly staff. We really appreciated the fitness and pool areas after a long day out.
great time...excellent place to stay room service meal was well worth the price
Located in Downtown Detroit, The Westin Book Cadillac Detroit is within a 10-minute walk of popular sights such as Cobo Center and Campus Martius Park. This 453-room, 4-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour fitness center.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a to-go breakfast is served for a fee on weekdays from 7:00 AM to 1:00 PM and on weekends from 7:00 AM to 1:00 PM.
All 453 air-conditioned rooms feature coffee makers, free bottled water, and laptop-compatible safes. 55-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Video-game consoles, ironing boards, and desks are also available. Housekeeping is available once per stay.
At The Westin Book Cadillac Detroit, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. Valet parking is offered for USD 35.00 per night. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a business center.
All good! The only change that I would make is that the temperature control in the meeting rooms was not good.
It was very nice, clean and I love the historical architecture and venues.
Dear Guest, we are pleased your stay was a revitalizing one, and we want to thank you for your excellent rating. All of us at The Westin Book Cadillac Detroit look forward to your next visit. Best Regards, Susan L, Executive Assistant