No vending machines available, limited restaurant hours.
This hotels facility and staff were top notch. There was nothing i needdd i didnt have.
Room was spacious, room service stopped at 1100 that's a little early
This hotel is trying..but just SHABBY in the rooms. Couch cushions filthy...tub...not clean. Everything just not nice. Too bad...wont be back. Staff tried very hard but the rooms are just not nice.
The front desk was very pleasant and helpful. The parking situation is a joke and should be disclosed on the property listing.
Pros: Very nice hotel, nice location, large rooms, free shuttle to area attractions until 10:30pm, the bartender in the hotel bar was AWESOME and helped us kick off a night out. Cons: Did not receive the room I booked - Booked a 2 queen, 2 room suite. When I checked in, I was told there were no more 2 queen suites and I would be getting a King suite instead. When I tried to press the issue since we really needed the two beds, the woman at check in did something on the computer and handed me my keys and said we were all set. When we got to our room it was a king suite... she was very nice and friendly enough but I felt like I was lead to believe I would be receiving the correct room.
Great downtown location. Just a short walk from cobo hall and the lake.
Nice and close to Downtown activities within walking distance
Close to where I needed to be for work. The staff was very helpful through the stay.
Was in town for a concert at Little Caesar's Arena. Shuttle was great! Hotel staff was awesome. The suite had plenty of room for four. The rate was good for the room. I would avoid the valet if I had to do it over again ($32.00 per day). There have to be cheaper options near by.
Came into town at the last minute for an event at Ford Field. This hotel had the best rate for our trip, booked on the way into town. Very clean, decent food for room service and friendly staff. The kids loved the cookies!
Nice up-to-date hotel located in the heart of Detroit near many great attractions. Staff is very friendly and helpful from the time you pull up until the time you leave. Great experience!
Didn't get the room I requested and paid for, room was so dusty I woke up congested and was then charged a fee for smoking when I NEVER smoked in the room. Won't even return phone calls to discuss complaints.
We really enjoyed our stay. We only had a couple of issues. We couldn't get through to room service and our room could have been a little cleaner. The staff however were stellar. Everyone there is so helpful and friendly. We will be back.
Located in Downtown Detroit, DoubleTree Suites by Hilton Detroit Downtown - Fort Shelby is within a 10-minute walk of popular sights such as Cobo Center and MGM Grand Detroit Casino. This 203-room, 3.5-star hotel has a restaurant along with conveniences like a 24-hour fitness center and free in-room WiFi.
This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
All 203 air-conditioned accommodations feature a separate bedroom. Guests can expect 32-inch LCD TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hydromassage showers and free toiletries. Other standard amenities include refrigerators, coffee makers, and laptop-compatible safes.
Guests of DoubleTree Suites by Hilton Detroit Downtown - Fort Shelby enjoy a 24-hour fitness center, free WiFi in public areas, and conference space. Valet parking is offered for USD 34 per day. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and concierge services. Other amenities at this historic hotel include a business center, a computer station, and free newspapers.
No vending machines available, limited restaurant hours.
Hi Stan, and thank you for taking time to review your stay with us. We apologize for the inconvenience of not having vending machines, however we do have a market in the lobby with snack items too! Which of our restaurants did you find limited hours? We value all guest feedback and use it to improve our practices. Please feel free to message us at your convenience.
Thank you for staying with us! We appreciate your feedback. We hope to see you again soon!
Thank you for staying with us! We hope to see you again soon!
This hotels facility and staff were top notch. There was nothing i needdd i didnt have.
Thanks for staying here at the Doubletree by Hilton Fort Shelby. We’re glad you had a taste of our warm, caring service (along with our delicious cookie at check in). We look forward to welcoming you back
Room was spacious, room service stopped at 1100 that's a little early
Thank you for your positive comments about your recent stay at the Doubletree by Hilton Fort Shelby. We hope to see you again soon. Safe travels.
This hotel is trying..but just SHABBY in the rooms. Couch cushions filthy...tub...not clean. Everything just not nice. Too bad...wont be back. Staff tried very hard but the rooms are just not nice.
Thank you for writing a review about your recent stay at our hotel. We’re very sorry you were unhappy with your experience at DoubleTree by HiltonTM Fort Shelby Detroit Downtown. We appreciate hearing from you and wanted to let you know that we’re completing a renovation that is replacing Living room furniture in all of our rooms. If you travel again to our area, we hope we have the opportunity to show you our improvements.
The front desk was very pleasant and helpful. The parking situation is a joke and should be disclosed on the property listing.
Thank you for your comments about your recent stay at the Doubletree Fort Shelby. Safe travels.
Thanks for taking the time to review our Hotel. We hope to see you again soon at the Doubletree Fort Shelby Detroit Downtown!
Pros: Very nice hotel, nice location, large rooms, free shuttle to area attractions until 10:30pm, the bartender in the hotel bar was AWESOME and helped us kick off a night out. Cons: Did not receive the room I booked - Booked a 2 queen, 2 room suite. When I checked in, I was told there were no more 2 queen suites and I would be getting a King suite instead. When I tried to press the issue since we really needed the two beds, the woman at check in did something on the computer and handed me my keys and said we were all set. When we got to our room it was a king suite... she was very nice and friendly enough but I felt like I was lead to believe I would be receiving the correct room.
Thank you for your honest review of your recent stay at DoubleTree by Hilton Fort Shelby Detroit Downtown.At DoubleTree by Hilton, we like to provide a personalized experience for each of our guests and I apologize you did not get the room type you reserved and needed. We appreciate your feedback and we’ll keep it in mind as we work to make our services better.
Thank you for your feedback!