Great room and the staff was friendly and helpful.
Staff very nice except for one front desk person at check in who was quite rude.
Our stay was very pleasant but the 27.00 parking fee is outrageous. And for that we will probably not stay here again. However the room snd hospitality were excellent.
Beautiful vintage property, walkable to the city center & river. The staff was so lovely. Only negative feedback was the room furniture could use a little cleaning.
Friendly staff. Clean rooms.
Everything was really nice but the tv was very confusing.
Beautiful hotel, friendly staff, FILTHY rooms. I found hair in the bathroom, a used water bottle under the tv/entertainment center & a used Q-tip under the pull out couch! During a pandemic?!? Wow.
No vending machines available, limited restaurant hours.
This hotels facility and staff were top notch. There was nothing i needdd i didnt have.
Room was spacious, room service stopped at 1100 that's a little early
This hotel is trying..but just SHABBY in the rooms. Couch cushions filthy...tub...not clean. Everything just not nice. Too bad...wont be back. Staff tried very hard but the rooms are just not nice.
Located in Downtown Detroit within a mile (2 km) of Ford Field, DoubleTree Suites by Hilton Detroit Downtown - Fort Shelby is within 2 miles (3 km) of other popular sights such as MGM Grand Detroit Casino. This 203-room, 4-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.
This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. You can get a quick energy boost at the coffee shop/cafe. Start each morning with full breakfast, available for a fee from 6:30 AM to 10:30 AM.
Guests can expect 55-inch flat-screen TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Guests of DoubleTree Suites by Hilton Detroit Downtown - Fort Shelby enjoy a 24-hour gym, free WiFi in public areas, and conference space. Parking is available for USD 28.00 per day (USD 36 per day for valet parking), and there's also an area shuttle. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Other amenities at this historic hotel include a business center, a computer station, and a reception hall.
Great room and the staff was friendly and helpful.
Staff very nice except for one front desk person at check in who was quite rude.
We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff. We try to make each guest experience a great one at DoubleTree by HiltonTM Fort Shelby and your satisfaction is important to us. Thank you again for your feedback, and we hope you’ll give us another opportunity soon to make your stay the best it can be.
Our stay was very pleasant but the 27.00 parking fee is outrageous. And for that we will probably not stay here again. However the room snd hospitality were excellent.
Thank you for taking a moment to share your experience at Doubletree by Hilton Fort Shelby Detroit Downtown.
Beautiful vintage property, walkable to the city center & river. The staff was so lovely. Only negative feedback was the room furniture could use a little cleaning.
We’re happy you had a great stay at Doubletree by Hilton Fort Shelby Detroit Downtown. Come see us again soon – we’ve got a delicious chocolate chip cookie waiting for you! Safe travels….
Friendly staff. Clean rooms.
Great to hear you enjoyed your stay! Thank you for your business.
So sorry to hear that we did not meet your expectations with this stay. We hope to have an opportunity to regain your confidence in us down the road. Thank you for choosing our hotel.
Thank you for taking a moment to share your experience at Doubletree by Hilton Fort Shelby Detroit Downtown.