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Recent guest reviews

Na

This is my 1st choice of where to stay when I visit Ann Arbor.

Great pool and hot tub, cute xharm

I liked that it was not too modern looking inside. Had a classic wooden and antique feel toit.

Hotel was very basic. Room was a regular king bed room, I ordered a executive suite. Very disappointed

The staff was incredible, Very accommodating to our needs. Hotel is clean and very comfortable.

The pool and jacuzzi were divine!

Awesome stay

Clean and the staffs were professional.

I was unable to make my trip due to illness and in the hospital; was disappointed that after I explained this to the front clerk (after I saw that I was changed the full price) I still was charged and not compensated. My fault, for not paying attention the fine print about being charged if not cancelled and I was unable to cancel due to hospitalization. So I probably won't be booking this site for a future stay. This was a birthday trip for myself and didn't work in my favor.

Paid in advance tried to cancel couldn’t cancel and took my money

The hotel was nice and clean, in a quiet area. We had issues with our toliet the next morning and notified front desk right away. The issue was fixed and cleaned up by the time we got back from our planned activities. It was a nice stay.

This is my second visit within two months! Great hotel, great location and they you upon your arrival! I will be back ...again. Nice Staycation

Didn’t like that there was a screw sticking up in the hot tub that cut me

Felt genuinely welcomed. Front desk had three people working, so no long wait. I don’t normally sleep well away from home, but I had a restful sleep during my stay. Bed was comfortable.

When I booked on Orbitz it said there was free breakfast but there wasn’t! This hotel has no laundry facility for visitors to use which I have never run across.

Liked everything about my stay until I took my shower in the am and realized that the exhaust fan is on when the light switch is on and it takes all of the hot air out of the bathroom so you are cold when you are getting dry. Seems the fan should be on a separate switch. I do not like to be cold as I am drying myself. Other slender people probably feel the same way that I do about it. Hope this gets addressed.

South State Street Ann Arbor MI

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located in Bryant Pattengill West within a 5-minute walk of Briarwood Mall, The Kensington Hotel is within 2 miles (3 km) of Buhr Park. This 200-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Continental breakfast is offered for a fee each morning from 6 AM to 11:00 AM.


Rooms

Guests can expect free WiFi and 32-inch LED TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free weekday newspapers. Weekly housekeeping is available.


Property features

At The Kensington Hotel, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 2 Double Beds (Classic 2 Double Beds NonSmoking)

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed (Classic King NonSmoking)

1 King Bed | Sleeps 3

Room, 1 King Bed, Accessible (Wheelchair Access Roll in Shower King)

1 King Bed | Sleeps 3

Executive Room, 1 King Bed (Executive King)

1 King Bed | Sleeps 2

Guest reviews for The Kensington Hotel

Everyone (16) Couples (6) Family (8)
4
Business Business

Na

By on Sep 16, 2022

Review comment responded on Oct 8, 2022

Hello!Thank you for taking the time to leave us a review! We appreciate your feedback and look forward to welcoming you back into the Ann Arbor Area soon!

5
Everyone

By on Aug 16, 2022

5
Family with small children

This is my 1st choice of where to stay when I visit Ann Arbor.

By , from Yorktown Heights on May 9, 2022

Review comment responded on May 9, 2022

Ildefonso, I am happy to hear we are your first choice when you come to Ann Arbor. Our staff takes alot of pride in creating a hotel that guests find relaxing and enjoyable! I look forward to the opportunity to welcome you into our hotel again!

5
Everyone

Great pool and hot tub, cute xharm

By on Dec 27, 2021

Review comment responded on Jan 5, 2022

Dear Adrienne, Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

5
Family

I liked that it was not too modern looking inside. Had a classic wooden and antique feel toit.

By on Dec 6, 2021

Review comment responded on Jan 5, 2022

Dear Pat. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

5
Everyone

By on Dec 5, 2021

1
Partner Couples

Hotel was very basic. Room was a regular king bed room, I ordered a executive suite. Very disappointed

By on Oct 4, 2021

Review comment responded on Nov 24, 2021

Thank you for your review. I apologize that you were given the wrong room type. I have notified the staff of this mistake and we will be sure to avoid it in the future. If I can be of further assistance please reach out to me personally.

5
Family

The staff was incredible, Very accommodating to our needs. Hotel is clean and very comfortable.

By on Aug 18, 2021

Review comment responded on Aug 18, 2021

Thank you for reviewing your recent stay, we are delighted to hear how incredible our staff was, and how clean and comfortable all other aspects were. We pride ourselves on our great staff and cleanliness, and we appreciate you noticing. We are looking forward to your next stay with us.

5
Everyone

The pool and jacuzzi were divine!

By on Jul 5, 2021

Review comment responded on Aug 6, 2021

Thank you for reviewing your recent stay, we are delighted to hear that you loved our pool and Jacuzzi, they really are great. We are looking forward to your next stay with us.

5
Family with small children Business Business

Awesome stay

By on Apr 24, 2021

Review comment responded on Apr 25, 2021

Thank you for your kind feedback! We appreciate you staying with us and are happy your stay went well. We look forward to welcoming you back soon!

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