The Kensington Hotel3.5 out of 5.0
Recent guest reviews
Had the best stay at the Kensington Hotel I have ever had in any hotel! I threw a formal event and stayed the ret of the night and it was just fantastic. Staff was great! They were so attentive to details and my request for my event! And they allowed me to use anything I needed! They were also very friendly! Loved everything about that night
We came for four days to attend a convention. The room was clean and in good repair. I think the experience was satisfactory for the money. We did not use the amenities except for the restaurant and room service.
My husband and I took a mini vacation at the end of December to Ann Arbor and decided to stay at the Kensington because of previous reviews seen here and they are a dog friendly hotel. Upon entrance we were greeted with warm hospitality and excellent customer service. The weather during our stay was extremely cold and snowy and so we appreciated the hotel amenities of hot chocolate, heated pool and hot tub.We were also surprised by their work when we got to our car the next morning and saw that the staff had cleared the snow off of each and every car in the parking lot. Staff was friendly and always available to answer any of our questions. We will visit Ann Arbor again and will stay at the Kensington Hotel due to the excellent customer service we received during our stay. Thank you Kensington Hotel!
Very nice and quiet hotel! Great for couples wanting to get away for the night or weekend. Close to restaurants and shopping. The rooms were clean and well decorated. Staff was very friendly and helpful! We would definitely stay again when in the area!!
The rooms we're merely functional. There was nothing better than average. They we're however very cold and drafty, even after we pushed furniture against the curtain and window. The halls were also cold and drafty. The food in the hotel restaurant was tasty, but the menu contained only a small amount of items. The waiters could not answer question about the items, for instance, how much did the hamburgers weigh . They even brought my wife the wrong soup👎
The Kensington Hotel is a true gem in Ann Arbor. It is my 'go to' place when in the area! The staff are very friendly and welcoming, the restaurant has a great selection of menu items and the rooms are always very clean and comfortable.
WOW! I cannot put into words how wonderful the experience was at The Kensington Hotel! The staff was absolutely fantastic! Over the top accommodating! Went out of their way to make our experience simply the BEST!! I have already tried to tell someone to hold their daughters wedding there! Cudos to The Kensington.....you Rock!
Every employee has the customer experience as job one. From the Bar tenders, front desk, management, room service, wait staff, maids, and everyone else. The staff is like a big family and alway willing to help each other. Great job.
Great hotel including the amenities. Was able to take advantage of their Romance Package, great option for a holiday get away. At times the signal was poor for the television so all channels were not available
Our king-bed room was very nice, great bed and linens. Bathroom was small but perfectly adequate and updated. Had a microwave & fridge which we did not need on our one-night stay, but good to have. Good breakfast.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Indoor pool
Cobblestone Farm is within 2 miles (3 km) of The Kensington Hotel while other popular attractions such as Michigan Stadium are within 3 miles (5 km). This 200-room, 3.5-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. Also close to this Ann Arbor hotel are University of Michigan Museum of Art and University of Michigan.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Full breakfast is offered for a fee each morning from 6 AM to 10 AM.
All 200 recently renovated rooms feature refrigerators, coffee makers, and free weekday newspapers. Guests can expect free WiFi and 32-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.
At The Kensington Hotel, guests enjoy an indoor pool, a fitness center, and a spa tub. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and 6 meeting rooms.
Reviews from Trip Advisor
45% of guests recommend this hotelTotal of 625 reviews