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Recent guest reviews

Our room was right next to the elevator and so we heard it all night long.

Exposed brick walls, huge rooms. Great hotel for the price.

Staff was very friendly and helpful. Place was clean and spacious. Close to downtown attractions.

The hotel staff was rude, and unwilling to assist me in solving a travel situation that was out of my control.

Good location. The air conditioning was loud but i was able to sleep well. I like that there is a free bus that takes you anywhere downtown. Its close to a walking trail near the water.

Rooms were nice. Staff was rude and not very helpful. Even simple questions like asking for a bellhop cart seemed to annoy the staff. At check in, the rooms weren’t ready, one room was not under my name (the last name in the system was my suffix) and I was never informed about the $32/ day rate for the parking at check in. As it stands right now appears that I’ve been charged for 3 nights of parking too.

My husband and daughter enjoyed the saltwater pool. But we all really liked the roof-top lounge!

Our stay was excellent! Staff throughout the hotel was friendly and professional. They offered socials in the evening which were lovely. Our room was clean and had great space! It was the perfect set up for a quick family getaway! I would definitely stay here again!

We had a great visit. Our room was very nice. The staff was very friendly.

Amazing staff and facilities was unaware parking was an additional charge but overall great experience

Ottawa Avenue N.W. Grand Rapids MI

Hotel highlights

  • Walking distance to DeVos Performance Hall and Van Andel Arena
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Downtown, Homewood Suites by Hilton Grand Rapids Downtown is within a 5-minute walk of DeVos Performance Hall and within 15 minutes of other popular attractions like Van Andel Arena. This 110-room, 3-star hotel has an indoor pool along with free in-room WiFi and a fitness center.


Dining

Free on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Enjoy a meal at the onsite restaurant, sip a beverage at the coffee shop/café, or mingle with other guests at the free manager's reception on select days.


Rooms

All 110 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. Guests can expect 39-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free local calls are other standard amenities.


Property features

Built in 2016, the brand new Homewood Suites by Hilton Grand Rapids Downtown offers an indoor pool, a fitness center, and free WiFi in public areas. Self parking is available for USD 32.00 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a computer station.

Room options

Studio, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 4

Studio, 1 King Bed, Accessible (Hearing)

1 King Bed | Sleeps 4

Suite, 1 Queen Bed, Non Smoking, City View

1 Queen Bed | Sleeps 4

One King/Two Queen Mobility/Hearing Accessible Roll In-Shower Non Smoking

1 King Bed and 2 Queen Beds | Sleeps 8

Guest reviews for Homewood Suites by Hilton Grand Rapids Downtown

Everyone (22) Business (1) Couples (3) Family (4)
5
Everyone

By on Jan 11, 2021

Review comment responded on Jan 11, 2021

Thank you for choosing to stay at the Homewood Suites Grand Rapids Downtown and for leaving us the great 5 out of 5 review. Please come see us again soon.

5
Everyone

By on Dec 14, 2020

Review comment responded on Dec 14, 2020

Thank you so much for the 5 out of 5 review and for choosing to stay at our property. Please come see us again soon and have a great week!

5
Everyone

By on Aug 6, 2020

Review comment responded on Aug 8, 2020

Dear Anonymous, Thank you for the 5 star review! We hope to see you again soon!

2
Everyone

By on Jul 7, 2020

Review comment responded on Jul 9, 2020

Thank you for your feedback.

1
Family Business Business

Our room was right next to the elevator and so we heard it all night long.

By on Feb 16, 2020

Review comment responded on Feb 17, 2020

Dear Anonymous, Thank you for the review regarding your recent stay. I am sorry to hear you did not enjoy your stay due to being near an elevator. As you and I discussed a few times, we are staffed 24 hours a day to assist you with anything. Thank you again for choosing us.

5
Partner Couples

Exposed brick walls, huge rooms. Great hotel for the price.

By on Oct 13, 2019

Review comment responded on Oct 13, 2019

Dear Anonymous, Thank you for the awesome 5 star review! We hope to see you again soon!

5
Partner Couples

Staff was very friendly and helpful. Place was clean and spacious. Close to downtown attractions.

By on Aug 14, 2019

Review comment responded on Aug 16, 2019

Dear Anonymous, Thank you for the awesome 5 star review! I am happy you had a pleasant stay!

1
Business Business

The hotel staff was rude, and unwilling to assist me in solving a travel situation that was out of my control.

By on Aug 13, 2019

Review comment responded on Jan 7, 2020

Dear Anonymous, Thank you for the review regarding your recent stay. I am sorry you experienced an issue. I will share your feedback with our entire staff.

5
Family

Good location. The air conditioning was loud but i was able to sleep well. I like that there is a free bus that takes you anywhere downtown. Its close to a walking trail near the water.

By on Aug 11, 2019

Review comment responded on Aug 12, 2019

Dear Anonymous, Thank you so much for the awesome 5 star review! We hope to see you again soon!

4
Everyone

By on Jul 28, 2019

Review comment responded on Jul 31, 2019

Dear Anonymous, Thank you for the kind review. We hope to see you again soon!

Homewood Suites by Hilton Grand Rapids Downtown

161 Ottawa Avenue N.W., Grand Rapids, MI 49503
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