Our room was right next to the elevator and so we heard it all night long.
Exposed brick walls, huge rooms. Great hotel for the price.
Staff was very friendly and helpful. Place was clean and spacious. Close to downtown attractions.
The hotel staff was rude, and unwilling to assist me in solving a travel situation that was out of my control.
Good location. The air conditioning was loud but i was able to sleep well. I like that there is a free bus that takes you anywhere downtown. Its close to a walking trail near the water.
Rooms were nice. Staff was rude and not very helpful. Even simple questions like asking for a bellhop cart seemed to annoy the staff. At check in, the rooms weren’t ready, one room was not under my name (the last name in the system was my suffix) and I was never informed about the $32/ day rate for the parking at check in. As it stands right now appears that I’ve been charged for 3 nights of parking too.
My husband and daughter enjoyed the saltwater pool. But we all really liked the roof-top lounge!
Our stay was excellent! Staff throughout the hotel was friendly and professional. They offered socials in the evening which were lovely. Our room was clean and had great space! It was the perfect set up for a quick family getaway! I would definitely stay here again!
We had a great visit. Our room was very nice. The staff was very friendly.
Amazing staff and facilities was unaware parking was an additional charge but overall great experience
Located in Downtown, Homewood Suites by Hilton Grand Rapids Downtown is within a 5-minute walk of DeVos Performance Hall and within 15 minutes of other popular attractions like Van Andel Arena. This 110-room, 3-star hotel has an indoor pool along with free in-room WiFi and a fitness center.
Free on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Enjoy a meal at the onsite restaurant, sip a beverage at the coffee shop/café, or mingle with other guests at the free manager's reception on select days.
All 110 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. Guests can expect 39-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free local calls are other standard amenities.
Built in 2016, the brand new Homewood Suites by Hilton Grand Rapids Downtown offers an indoor pool, a fitness center, and free WiFi in public areas. Self parking is available for USD 32.00 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
Thank you so much for the 5 out of 5 review and for choosing to stay at our property. Please come see us again soon and have a great week!
Dear Anonymous, Thank you for the 5 star review! We hope to see you again soon!
Thank you for your feedback.
Our room was right next to the elevator and so we heard it all night long.
Dear Anonymous, Thank you for the review regarding your recent stay. I am sorry to hear you did not enjoy your stay due to being near an elevator. As you and I discussed a few times, we are staffed 24 hours a day to assist you with anything. Thank you again for choosing us.
Exposed brick walls, huge rooms. Great hotel for the price.
Dear Anonymous, Thank you for the awesome 5 star review! We hope to see you again soon!
Staff was very friendly and helpful. Place was clean and spacious. Close to downtown attractions.
Dear Anonymous, Thank you for the awesome 5 star review! I am happy you had a pleasant stay!
The hotel staff was rude, and unwilling to assist me in solving a travel situation that was out of my control.
Dear Anonymous, Thank you for the review regarding your recent stay. I am sorry you experienced an issue. I will share your feedback with our entire staff.
Good location. The air conditioning was loud but i was able to sleep well. I like that there is a free bus that takes you anywhere downtown. Its close to a walking trail near the water.
Dear Anonymous, Thank you so much for the awesome 5 star review! We hope to see you again soon!
Dear Anonymous, Thank you for the kind review. We hope to see you again soon!
Thank you for choosing to stay at the Homewood Suites Grand Rapids Downtown and for leaving us the great 5 out of 5 review. Please come see us again soon.