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Recent guest reviews

I would definitely stay again.

We stayed in the Towers side of the Amway which is modern with a gorgeous view. You can still walk through the vintage side of the hotel which is gorgeous also. Beautifully decorated for the Holidays. Top notch service, and great restaurants. Covered walkway from the parking ramp and over to DeVos Place. Great experience.

The hotel was very nice. The older rooms were as up to date as they could be. I don't know what the rooms in the newer part of the hotel are like. My only real problem with it was the walls were a little thin so if people were being even a little loud you could hear them. Other than that, it was great. Being able to take the Skywalk from the hotel all the way to Van Andell was great.

Love the lobby I’m the older part, the ceiling is

The overall quality of this hotel has slipped during the past years. Poor attention to detail. No room service at this time. I understand this due to the pandemic. However they need to make this very clear before booking. Housekeeping is not a priority. Overpriced for the poor quality and lack of amenities.

We love staying at the Grand. The hotel is beautiful and the staff is excellent.

We love the Amway but when we woke up in the morning there was no power. The only thing we got was an alarm and an announcement saying we are experiencing a power outage that's it. Bummer

the power went out and we were so we left early. very disappointed as we were unable to shower and were not given any updates on the situation

It had nice restaurants on site and it’s centrally located but the staff, accommodations and inability to compensate for their negligence was lackluster. Almost rude

The discounted rate still wast worth the price. Room had someone else leftover food in the mini fridge. No microwave and the coffee maker was in the closet and mini fridge was in the tv stand. Room lighting was also bad. Floors had a lot of damage. Iv stayed at holiday inns better then this place.

Crystal chandeliers beautiful staircase. The lobby is out of a movie. So beautiful great place for pictures. I was sorry the pool area was closed. But it was closed due to renovations. So really it has a good reasons

Lovely hotel in center of downtown Grand Rapids. The City is very clean with beautiful architecture. All buildings have been renovated and re-pointed. Had a nice visit.

This place is beautiful. Location is excellent and staff is really nice. We loved staying in this hotel. We will stay there next time we go to GR Michigan..!

Even though my stay qas during the covid crisis the Amway still went above and beyond to cover for their short staff.

Beautiful property. Friendly staff Not clean, toothpaste on the shower curtain, hair in the bathroom No room cleaning or straightening between days, no wine glasses available, no room service, vending is cash only....

Monroe Ave Nw Grand Rapids MI

Hotel highlights

  • Walking distance to DeVos Performance Hall and Van Andel Arena
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in Downtown Grand Rapids, Amway Grand Plaza, Curio Collection by Hilton is adjacent to DeVos Performance Hall and within a 10-minute walk of other popular attractions like Van Andel Arena. This 682-room, 4-star hotel welcomes guests with 5 restaurants, a full-service spa, and an indoor pool. It's connected to the convention center in central Grand Rapids and also close to Grand Rapids Art Museum and Public Museum of Grand Rapids.


Dining

Enjoy dining at Ruths Chris Steakhouse, one of 5 onsite restaurants. Get a pick-me-up at the coffee shop/cafe. Buffet breakfast is offered for a fee each morning from 6:30 AM to 11 AM.


Rooms

The 682 rooms have an array of amenities, including laptop-compatible safes, phones, and ironing boards. 42-inch plasma TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Housekeeping is available on request.


Property features

Guests of Amway Grand Plaza, Curio Collection by Hilton enjoy a full-service spa, an indoor pool, and a gym. Parking is available for USD 32 per night (USD 35 per night for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, an outdoor tennis court, and a computer station.

Room options

Superior Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

2 Queen Beds | Sleeps 4

Room, 1 Queen Bed, Non Smoking (Pantlind)

1 Queen Bed | Sleeps 2

Executive Suite, 1 King Bed, Non Smoking (Plaza)

1 King Bed | Sleeps 4

Guest reviews for Amway Grand Plaza, Curio Collection by Hilton

Everyone (23) Couples (14) Family (11)
5
Family

I would definitely stay again.

By on May 9, 2022

Review comment responded on May 10, 2022

Hi Paul, thanks for reviewing us! We're happy to know you had a great experience and hope to welcome you back again soon!

5
Friends

We stayed in the Towers side of the Amway which is modern with a gorgeous view. You can still walk through the vintage side of the hotel which is gorgeous also. Beautifully decorated for the Holidays. Top notch service, and great restaurants. Covered walkway from the parking ramp and over to DeVos Place. Great experience.

By on Nov 21, 2021

4
Everyone

The hotel was very nice. The older rooms were as up to date as they could be. I don't know what the rooms in the newer part of the hotel are like. My only real problem with it was the walls were a little thin so if people were being even a little loud you could hear them. Other than that, it was great. Being able to take the Skywalk from the hotel all the way to Van Andell was great.

By on Nov 8, 2021

5
Everyone

Love the lobby I’m the older part, the ceiling is

By , from Grand Haven on Nov 7, 2021

2
Family

The overall quality of this hotel has slipped during the past years. Poor attention to detail. No room service at this time. I understand this due to the pandemic. However they need to make this very clear before booking. Housekeeping is not a priority. Overpriced for the poor quality and lack of amenities.

By on Jul 30, 2021

4
Everyone

By on Jul 24, 2021

5
Partner Couples

We love staying at the Grand. The hotel is beautiful and the staff is excellent.

By on Jul 17, 2021

3
Family

We love the Amway but when we woke up in the morning there was no power. The only thing we got was an alarm and an announcement saying we are experiencing a power outage that's it. Bummer

By on May 3, 2021

4
Friends

the power went out and we were so we left early. very disappointed as we were unable to shower and were not given any updates on the situation

By on May 2, 2021

1
Partner Couples

It had nice restaurants on site and it’s centrally located but the staff, accommodations and inability to compensate for their negligence was lackluster. Almost rude

By on Feb 22, 2021

Amway Grand Plaza, Curio Collection by Hilton

187 Monroe Ave Nw, Grand Rapids, MI 49503
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