No parking had to ark off site
Great location- heart of the city. The rooms are small and the walls are thin. We could hear everything in the surrounding rooms. Bathroom was nice. No carpet on the floors which we liked. Overall I don’t think I would stay here again, too pricey for such a small room & noise level.
Good Stay
Upon checking in we were greeted by a very friendly gentleman. He was very helpful and told us all the great places to visit
Overall, the hotel is very clean and in a great location. The only issue was when checking out, I was not made aware that my credit card on file would be charged a parking fee. The parking fee was not mentioned during the check in or check out process.
The hotel is very well located, walkable to restaurants, bars, and other activities. It is a new hotel and it is very nicely decorated and the lobby bar had great service and a cool vibe then the next morning the breakfast selection was very good compared to other similar hotels as well
Located in Downtown Grand Rapids, AC Hotel by Marriott Grand Rapids Downtown is adjacent to Van Andel Arena and within a 5-minute walk of Grand Valley State University - Pew Campus. This 130-room hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.
Enjoy a leisurely bite to eat at AC Lounge, the hotel's onsite restaurant. For your convenience, a buffet breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.
Guests can expect free WiFi and 49-inch flat-screen TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, coffee makers, and safes are also available. Housekeeping is available once per stay.
Guests of AC Hotel by Marriott Grand Rapids Downtown enjoy a gym, free WiFi in public areas, and a business center. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a microwave in a common area, a meeting room, and a computer station.
No parking had to ark off site
Great location- heart of the city. The rooms are small and the walls are thin. We could hear everything in the surrounding rooms. Bathroom was nice. No carpet on the floors which we liked. Overall I don’t think I would stay here again, too pricey for such a small room & noise level.
Thank you for reviewing your recent experience with our team at the AC Hotel. We appreciate your positive and honest feedback provided. While we are thankful that you loved the location and general properties of the room, we do apologize that there wasn't enough space which overall impacted the value of the room. Of course, we would love the opportunity to welcome you back if you would reconsider! Safe travels for all future destinations.
Good Stay
Thank you for your positive review Kevin! We are grateful for your business and look forward to your next visit!
Upon checking in we were greeted by a very friendly gentleman. He was very helpful and told us all the great places to visit
Overall, the hotel is very clean and in a great location. The only issue was when checking out, I was not made aware that my credit card on file would be charged a parking fee. The parking fee was not mentioned during the check in or check out process.
We first thank you for taking time out of your day to share this insight and apologize you had to deal with a lack of communication regarding our parking charges. We have shared this feedback with our to as feedback to learn and improve upon in order to isolate incidents like this in the future. Thank you again and have a wonderful day.
The hotel is very well located, walkable to restaurants, bars, and other activities. It is a new hotel and it is very nicely decorated and the lobby bar had great service and a cool vibe then the next morning the breakfast selection was very good compared to other similar hotels as well
Thank you for reviewing your recent reservation with our team at the AC Hotel. We apologize for the parking options we are able to offer at this time, however, hope you had an enjoyable visit and stay in the Grand Rapids area. We hope we have the opportunity to welcome you back again soon!