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Recent guest reviews

This property needs to be removed from all plaformt it was horrible. 1st room I was checked into was occupied already second room the door was wedged open as occupied as well as groceries inside the room.

Check in was ok easy somewhat quick process. Walking to our room with our 2 kids the whole hotel smelled like weed. 😠 Could barely open the door to our room.... Had to lift handle up and push quite hard. Pool was not clean and quite small.

The room was basically clean and the bed was comfortable. The property is simply dated and worn. The rooms need significant upgrades and maintenance (cabinet door did t close, the unit for the iron had been ripped from the wall, the bathroom was stained, elevator panel was rusted). The amenities were likewise dated. The breakfast was poor. About right for the price I paid. I’m not complaining too loudly but fair is fair

This place is SUPER basic bordering on gross. Yes, it's cheap, but you can tell by the condition of the building and the facilities why it IS so cheap. Rooms are clean and not bad, but everything else is run down bordering on decrepit. And there were some sketchy characters staying there as well. Didn't entirely feel safe coming and going after dark. Took forever to check in and out because front desk people seemed kind of clueless. Maid service only came once. Pool was freezing cold and hot tub didn't feel clean.

Breakfast was pathetic, bathroom flooded from next floor up, noisy, dirty.

I never have complaints about this organization. I could not find some personal information after my visit so i called the hotel and they the information at the front desk.

Tv didn’t work Shampoo was half empty Drunk people being loud on the floor. Puking and being obnoxious. Just kinda sucked for $100

When i am traveling to grand Rapids, this is the hotel chain i use the most , the reasons are very friendly staff, the hotel is very clean, the hotel is on a major road way with many restaurants and shopping mals, and the price is affordable

no hot water in shower. instant fail. breakfast buffet was cereal yogurt snack bars. eggs bacon waffles were available 6 months ago

The outdoor areas are pleasant. The parking situation was easy enough. I always found parking quite near the lobby entrance, which helps me feel safer as a woman traveling alone. It was nice that there was an in-house snack bar/restaurant, and that there was a little bodega area for drinks, vending, and any incidentals one might need. The lobby was pleasant and there were always people just socializing in that area. There were patches of mold across the ceiling in the bedroom, and scattered cobwebs over the ceiling in the sleeping area. Some fixtures were in shabby condition (doors, trim). The bed linens were heavily bleached - bad enough to burn in my nose while my face was on the pillows. It was actually very loud, as I could hear everything from outdoors and in the hallway as if it was inside the room with me. It was also a little difficult to find when I arrived, as it is tucked behind several shops and not clearly marked from the road. Their road signage is buried between trees, basically. The continental breakfast was a sad affair with a barely working toaster and room-temperature milk.

Front desk staff Chris was very nice. The hotel property and our room was filthy.

Beds were comfortable and view of courtyard was nice. The whole place looked "tired" with chipped doors and dirty carpet. The staff seemed overwhelmed and did not provide extra towels when requested. The breakfast was served in a meeting room, ambiance unpleasant, and offerings quite meager - nothing hot. Request for rooms on upper floor was not honored.

Good: The hotel has a limited snack shop and bar, which was nice. My bed was comfortable. Staff was friendly. Bad: The property is dated and the bathroom in my room really showed its age. The breakfast buffet was very limited. Ugly: There were people in my room when I tried to enter it. They had the security bar on the door. I called the front desk and the pair ran for it. Although staff upgraded me to a new room, this obvious breach in security is disconcerting.

Liked the pool, hot tub, and garden outside and close to the airport.Did not like that there was no coffee on the morning of Friday, Sept. 6th. - why? - because the kitchen was closed during remodeling. That is lame. Think outside the box. Bring coffee in from another hotel. Or buy a coffeemaker from goodwill and make coffee. Did no one know ahead of time the remodel would close the kitchen and there would be no coffee for guests? This is what people will remember about there stay here and tell others.

The room was much larger that in the pictures. we just had a few problems with our key card not opening the doors but the staff gave us suggestions on what could be causing it & what to do to correct it. It worked. I am looking forward to staying there the next time were in town.

28th St Se Grand Rapids MI

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located in East Paris within a short walk of Patterson Ice Center, Wyndham Garden Grand Rapids Airport is within a mile (2 km) of Centerpointe Mall. This 126-room, 3-star hotel has an indoor pool along with a 24-hour fitness center and free in-room WiFi.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 11:00 AM.


Rooms

All 126 rooms provide microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free local calls and desks are also standard.


Property features

Guests of Wyndham Garden Grand Rapids Airport have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Additional amenities include a conference center, a 24-hour business center, and a computer station.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Suite, 2 Bedrooms (Spacious)

1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed | Sleeps 6

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible

2 Queen Beds | Sleeps 4

Guest reviews for Wyndham Garden Grand Rapids Airport

Everyone (48) Couples (5) Family (21)
1
Everyone

This property needs to be removed from all plaformt it was horrible. 1st room I was checked into was occupied already second room the door was wedged open as occupied as well as groceries inside the room.

By , from Kentwood on Jun 28, 2020

Review comment responded on Jun 30, 2020

We are sorry to hear about your experience here, we will take you feedback, be sure add it to our notes on how to improve for the future. We hope that maybe soon to have you come back and we will be able to give you a better stay.

3
Family with small children

Check in was ok easy somewhat quick process. Walking to our room with our 2 kids the whole hotel smelled like weed. 😠 Could barely open the door to our room.... Had to lift handle up and push quite hard. Pool was not clean and quite small.

By , from Saginaw, MI on Mar 1, 2020

Review comment responded on Mar 17, 2020

We would like to apologize for you being unhappy with your experience. Our new management team is working hard to resolve issues and improve the quality of our hotel. We would love to see you as a guest in the future to assure a stay that exceeds your expectations.

2
Family

The room was basically clean and the bed was comfortable. The property is simply dated and worn. The rooms need significant upgrades and maintenance (cabinet door did t close, the unit for the iron had been ripped from the wall, the bathroom was stained, elevator panel was rusted). The amenities were likewise dated. The breakfast was poor. About right for the price I paid. I’m not complaining too loudly but fair is fair

By on Feb 13, 2020

Review comment responded on Mar 17, 2020

We would like to apologize for you being unhappy with your experience. Our new management team is working hard to resolve issues and improve the quality of our hotel. We would love to see you as a guest in the future to assure a stay that exceeds your expectations.

3
Everyone

By on Jan 12, 2020

Review comment responded on Jan 13, 2020

We would like to thank you for your stay at our hotel and for taking the time to provide feedback. We would love to see you as a guest in the future to assure a stay that exceeds your expectations. Thank you, Wyndham Garden Hotel

2
Everyone

This place is SUPER basic bordering on gross. Yes, it's cheap, but you can tell by the condition of the building and the facilities why it IS so cheap. Rooms are clean and not bad, but everything else is run down bordering on decrepit. And there were some sketchy characters staying there as well. Didn't entirely feel safe coming and going after dark. Took forever to check in and out because front desk people seemed kind of clueless. Maid service only came once. Pool was freezing cold and hot tub didn't feel clean.

By on Jan 6, 2020

Review comment responded on Jan 9, 2020

would like to apologize for your stay not meeting your expectations. We do appreciate the feedback. Our new management team is working hard to resolve issues and to improve the quality of our hotel.We would love to see you as a guest in the future to assure a stay that exceeds your expectations. Thank you, Wyndham Garden Hotel

5
Everyone

By on Dec 22, 2019

Review comment responded on Dec 22, 2019

We would like to thank you for your stay at our hotel and for taking the time to provide feedback. We would love to see you as a guest in the future to assure a stay that exceeds your expectations. Thank you, Wyndham Garden Hotel

4
Everyone

By on Dec 8, 2019

Review comment responded on Dec 10, 2019

We would like to thank you for your stay at our hotel and for taking the time to provide feedback. We would love to see you as a guest in the future to assure a stay that exceeds your expectations. Thank you, Wyndham Garden Hotel

2
Everyone

Breakfast was pathetic, bathroom flooded from next floor up, noisy, dirty.

By on Nov 19, 2019

Review comment responded on Nov 19, 2019

We would like to apologize for your stay not meeting your expectations. We do appreciate the feedback so that issues can be resolved immediately. Our new management team is working hard to improve the quality of our hotel. We would love to see you as a guest in the future to assure a stay that exceeds your expectations. Thank you, Wyndham Garden Hotel

5
Partner Couples

I never have complaints about this organization. I could not find some personal information after my visit so i called the hotel and they the information at the front desk.

By on Oct 20, 2019

Review comment responded on Nov 21, 2019

We would like to thank you for your stay at our hotel and for taking the time to provide positive feedback. We would love to see you as a guest in the future to assure a stay that exceeds your expectations. Wyndham Garden Hotel

2
Partner Couples

Tv didn’t work Shampoo was half empty Drunk people being loud on the floor. Puking and being obnoxious. Just kinda sucked for $100

By on Oct 16, 2019

Review comment responded on Nov 19, 2019

We would like to genuinely apologize for not meeting your expectations. We appreciate you taking time to provide feedback so the issues can be resolved. We hope to see you again as a guest in the future to assure a stay that will exceed your expectations. Thank you, Wyndham Garden Hotel

Wyndham Garden Grand Rapids Airport

4495 28th St Se, Grand Rapids, MI 49512
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