Under construction dirty
By far the worst facility I have ever stayed out! I don't usually write reviews however this place is the bottom of the barrel! Pictures are nothing like real life! Unsafe! Drugs and rift raft litter this building. Doors that do not lock, air conditioning that is barely functioning, bugs and trash everywhere. Please save yourself time and do NOT stay here staff is not helpful and well aware of the situation. Wish I would of read the 1000's of reviews that are out there. This is not a Wyndham. Corporate should be made aware of what this hotel is representing. I can't accurately describe the feelings this hotel manifested in me. We were there 3hrs and had to get our kids out of there.
This hotel was a big disappointment! Our room was dirty and they didn’t have any other rooms to put us in. Our bathroom did not work took them 24 hours and being asked to fix it three times before it got fixed. They also locked one of the main entrances from the inside so you could not get out. Terrible accommodations! Huge safety concerns!
Good location.
This property needs to be removed from all plaformt it was horrible. 1st room I was checked into was occupied already second room the door was wedged open as occupied as well as groceries inside the room.
Check in was ok easy somewhat quick process. Walking to our room with our 2 kids the whole hotel smelled like weed. 😠 Could barely open the door to our room.... Had to lift handle up and push quite hard. Pool was not clean and quite small.
The room was basically clean and the bed was comfortable. The property is simply dated and worn. The rooms need significant upgrades and maintenance (cabinet door did t close, the unit for the iron had been ripped from the wall, the bathroom was stained, elevator panel was rusted). The amenities were likewise dated. The breakfast was poor. About right for the price I paid. I’m not complaining too loudly but fair is fair
This place is SUPER basic bordering on gross. Yes, it's cheap, but you can tell by the condition of the building and the facilities why it IS so cheap. Rooms are clean and not bad, but everything else is run down bordering on decrepit. And there were some sketchy characters staying there as well. Didn't entirely feel safe coming and going after dark. Took forever to check in and out because front desk people seemed kind of clueless. Maid service only came once. Pool was freezing cold and hot tub didn't feel clean.
Breakfast was pathetic, bathroom flooded from next floor up, noisy, dirty.
I never have complaints about this organization. I could not find some personal information after my visit so i called the hotel and they the information at the front desk.
Tv didn’t work Shampoo was half empty Drunk people being loud on the floor. Puking and being obnoxious. Just kinda sucked for $100
When i am traveling to grand Rapids, this is the hotel chain i use the most , the reasons are very friendly staff, the hotel is very clean, the hotel is on a major road way with many restaurants and shopping mals, and the price is affordable
no hot water in shower. instant fail. breakfast buffet was cereal yogurt snack bars. eggs bacon waffles were available 6 months ago
Located in East Paris within 2 miles (3 km) of Woodland Mall, Wyndham Garden Grand Rapids Airport is within a few miles (5 km) of other popular sights such as Calvin College. This 126-room, 3-star hotel has an indoor pool along with a 24-hour gym and free in-room WiFi.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Cooked-to-order breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM.
All 126 rooms provide microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free local calls and desks are also standard.
Guests of Wyndham Garden Grand Rapids Airport have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and securing valuables. Additional amenities include a conference center, a 24-hour business center, and a computer station.
Under construction dirty
By far the worst facility I have ever stayed out! I don't usually write reviews however this place is the bottom of the barrel! Pictures are nothing like real life! Unsafe! Drugs and rift raft litter this building. Doors that do not lock, air conditioning that is barely functioning, bugs and trash everywhere. Please save yourself time and do NOT stay here staff is not helpful and well aware of the situation. Wish I would of read the 1000's of reviews that are out there. This is not a Wyndham. Corporate should be made aware of what this hotel is representing. I can't accurately describe the feelings this hotel manifested in me. We were there 3hrs and had to get our kids out of there.
This hotel was a big disappointment! Our room was dirty and they didn’t have any other rooms to put us in. Our bathroom did not work took them 24 hours and being asked to fix it three times before it got fixed. They also locked one of the main entrances from the inside so you could not get out. Terrible accommodations! Huge safety concerns!
Thank you for taking time out of your day to leave us a review regarding your last stay with us. We are sorry for not exceeding your expectations. On behalf of the hotel i would like to apologize. For the bathroom situation i remember this situation and it just took a moment because maintenance had 3 prior calls too attend to before he got to your room. We are sorry regarding the delay. As for the entrance being locked, the side door should have been only locked from the outside so people who are not guests are forced to come through the front doors. hotel staff never lock the doors from the inside a they are push bars.
Good location.
This property needs to be removed from all plaformt it was horrible. 1st room I was checked into was occupied already second room the door was wedged open as occupied as well as groceries inside the room.
We are sorry to hear about your experience here, we will take you feedback, be sure add it to our notes on how to improve for the future. We hope that maybe soon to have you come back and we will be able to give you a better stay.
Check in was ok easy somewhat quick process. Walking to our room with our 2 kids the whole hotel smelled like weed. 😠 Could barely open the door to our room.... Had to lift handle up and push quite hard. Pool was not clean and quite small.
We would like to apologize for you being unhappy with your experience. Our new management team is working hard to resolve issues and improve the quality of our hotel. We would love to see you as a guest in the future to assure a stay that exceeds your expectations.
Thank you for taking time out of your day to leave us a review regarding your last stay with us. We are happy to learn you enjoyed your stay with us and look forward to seeing you back again soon.