Was not the hotel at all. I tried to cancel reservation due to family member had a hard attach. Couldnt cancel without still being chatgef. Bu the way i never made it there. Will never use your service agai
The location was good for what I needed. The breakfast was good. The beds were comfortable. Free door dash delivery was an unexpected bonus, especially with the ice storm that was happening. The large pool/entertainment area had a lot of usable open space should anyone have active children needing somewhere to get their energy out, or a gathering place for large groups or teams to interact with each other and not bother other guests. Traffic light At gas station next to hotel made for easy way to turn left onto a busy road. Easy access to both north and southbound highways. The plastic on the heater was loose and vibrated loudly anytime it was running. EVERYTHING that happened in the next room was heard as if they were in my room. Very uncomfortable. The staff member who checked me in and out was friendly and helpful. The one at the desk on Friday afternoon and Saturday afternoon didn't smile or respond to greetings. The water pressure was so low I didn’t think I would get the soap out of my hair. The hot tub was only warm, and more light was needed in the rec. area at night. The temperature in the rec. area could have been a little warmer. Decorations to make the space more inviting, and a seating area away from the pool would be nice. There is so much usable space in that area. They could easily make it an attractive selling point for large groups and families. Drop ceilings in the hallways give it a closed I’m feeling.
The room was nice, the building was dated. It is right off the freeway but the area is not nice. It appeared that this hotel had people living in it.
Had to spend a lot of time in lobby (didn’t allow late check out) and it was comfortable. The hotel is very nice. The area has seen better days. Not much to do in the immediate area.
It met our needs at the time. Staff was very good, and it had plenty of amenities but we did not use all of them. Does need a little bit of updating in a few of the areas
It was clean and quiet, even though there were a lot of guests. The elevators work really well and fast. Breakfast was fine, with a waffle maker, doughnuts, cereal and coffee. I would stay there again.
Nothing fancy. Carpets on the hallway were disgusting but the room was pretty clean. We weren’t able to use the amenities because of time. You can for sure hear your neighbors talking next door 😬
Very loud...Sink stopped up Not happy with the hotel at all
The outdoor pool was filled-in with dirt. The indoor pool was green. Thank goodness Michigan is the land of lakes, we had to go to a local lake to swim. The floors were filthy. Our door was a lightweight wooden door that stuck, it had been shaved down on the side, but the painted over in front so it stuck. We had to hop-check it to get it open!
breakfast was late by 30 to 1 hour for eggs and just being available to eat.
The hotel looks nice from the photos but is deceiving, out bath tub was cracked and had no shower curtain and took staff hours to get us one the door to the room was so hard to close it took me a 190lbs man pulling with both arms to get its closed and all the staff could say was thats normal the entire building constantly smells of weed and lets not forget the out door "pool" a.k.a the garden but on the positive side it was half the price of all other hotels in the area it was ten minutes from downtown at most , the breakfast was good and the room was clean
The room was fine enough, but check-in took forever. At least 10 minutes from when we were first served, and there was nothing wrong with our reservation.
First room was dirty and smelled like smoke due to the non functioning vent system in the bathroom, shower would not drain and water collected UNDER tub...could hear the sloshing after all the water finally drained, second room was cleaner and smelled fine but shower was slow to drain so you took a bath as you showered...not the most hygienic of situations..
Baymont Inn & Suites Grand Rapids Near Downtown places you within a few miles (5 km) of Downtown Market and Metro Health Community Clinic. This 80-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour fitness center.
Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 10:00 AM.
Baymont Inn & Suites Grand Rapids Near Downtown's 80 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can enjoy TVs and stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, fans, and ironing boards.
At Baymont Inn & Suites Grand Rapids Near Downtown, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, conference space, and a business center.
Was not the hotel at all. I tried to cancel reservation due to family member had a hard attach. Couldnt cancel without still being chatgef. Bu the way i never made it there. Will never use your service agai
The location was good for what I needed. The breakfast was good. The beds were comfortable. Free door dash delivery was an unexpected bonus, especially with the ice storm that was happening. The large pool/entertainment area had a lot of usable open space should anyone have active children needing somewhere to get their energy out, or a gathering place for large groups or teams to interact with each other and not bother other guests. Traffic light At gas station next to hotel made for easy way to turn left onto a busy road. Easy access to both north and southbound highways. The plastic on the heater was loose and vibrated loudly anytime it was running. EVERYTHING that happened in the next room was heard as if they were in my room. Very uncomfortable. The staff member who checked me in and out was friendly and helpful. The one at the desk on Friday afternoon and Saturday afternoon didn't smile or respond to greetings. The water pressure was so low I didn’t think I would get the soap out of my hair. The hot tub was only warm, and more light was needed in the rec. area at night. The temperature in the rec. area could have been a little warmer. Decorations to make the space more inviting, and a seating area away from the pool would be nice. There is so much usable space in that area. They could easily make it an attractive selling point for large groups and families. Drop ceilings in the hallways give it a closed I’m feeling.
The room was nice, the building was dated. It is right off the freeway but the area is not nice. It appeared that this hotel had people living in it.
Had to spend a lot of time in lobby (didn’t allow late check out) and it was comfortable. The hotel is very nice. The area has seen better days. Not much to do in the immediate area.
It met our needs at the time. Staff was very good, and it had plenty of amenities but we did not use all of them. Does need a little bit of updating in a few of the areas
It was clean and quiet, even though there were a lot of guests. The elevators work really well and fast. Breakfast was fine, with a waffle maker, doughnuts, cereal and coffee. I would stay there again.
Nothing fancy. Carpets on the hallway were disgusting but the room was pretty clean. We weren’t able to use the amenities because of time. You can for sure hear your neighbors talking next door 😬
