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Recent guest reviews

The front help was friendly and efficient. I dont know what else i can say

It’s a nice place to stay! Everything was very clean which I loved it! However, the room’s floor carpet was old but cleaned that’s why I have 4 star on cleanness! Hallway carpet was okay. Would have appreciated if the carpet wasn’t old. But thanks god everything else was very neat and clean and I would definitely stay at that place again as long as they have everything nice and clean. 😊

My daughter just moved to Grand Rapids. I was sceptical about the whole covid 19. This hotel was great with the procedures they put in place. Room was clean, elevator was cleaned every hour, hand sanitizer every where. I will be staying here again on my next visit. It is close to everything shops and restaurants Very convenient. Staff was friendly.

I think that overall they did a good job. The employees were helpful.

Clean, nice staff Clogged tub drain, no hot tub, expensive breakfast

My room was not that clean. Little crumbs on the carpet, someone's toe or finger nail in the bed, mildew in the shower.

Friendly and helpful staff. Nice location. Great meal.

Welcoming and comfortable for the most part. Good for one night.

Everything was great! I wish they offered complimentary breakfast for guests

My room carpet was stained and there was a brown stain on the ceiling. The room was ok. I didn’t get a room with a tub. There was a shower that didn’t look updated but it was clean. I wish there food service was at least until 12. But overall it was a great location and staff were friendly.

I am really disapointed I stayed in this hotel. I requested a quiet room and I got the room with a broken fan over me. It made an unpleasant noise especially at night when it was quiete. The front desk guy went upstairs and also the only maintenance guy heard the noise. During the day when I was not in the room, they decided to go to my room and they said they heard nothing! I didnt have time to argue or change rooms. I was too busy if I had to change rooms then I rather change hotels. The sink and the bathtub plugged.

The staff were accommodating. I couldn't check in before noon but they let me have the breakfast buffet and provided me a first floor room per my request.

Uber price especially with no breakfast included. We would not stay there again. There are plenty of other hotels that are very nice at a much cheaper price.

Convenient to the Gerald R Ford International Airport.

Lake Eastbrook Blvd SE Grand Rapids MI

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located in East Paris within a short walk of Centerpointe Mall, Holiday Inn Grand Rapids Airport is within a mile (2 km) of Woodland Mall. This 148-room, 3-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service.


Rooms

Holiday Inn Grand Rapids Airport's 148 rooms are air-conditioned and provide coffee makers, free local calls, and ironing boards. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Video-game consoles and desks are also standard.


Property features

Guests staying at Holiday Inn Grand Rapids Airport enjoy an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room

1 Double Bed | 1 Queen Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 1 King Bed, Non Smoking (Leisure)

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Grand Rapids Airport

Everyone (16) Couples (24) Business (8) Family (18) Other (1) Friends (3)
5
Everyone

The front help was friendly and efficient. I dont know what else i can say

By , from Mililani Hi. on Oct 6, 2020

Review comment responded on Oct 11, 2020

Thank you for your positive feedback! We are so happy to hear that you were delighted by the service of our staff!

5
Everyone

It’s a nice place to stay! Everything was very clean which I loved it! However, the room’s floor carpet was old but cleaned that’s why I have 4 star on cleanness! Hallway carpet was okay. Would have appreciated if the carpet wasn’t old. But thanks god everything else was very neat and clean and I would definitely stay at that place again as long as they have everything nice and clean. 😊

By , from Ny on Oct 1, 2020

Review comment responded on Oct 11, 2020

Hello! We are so happy to hear that you noticed our efforts to ensure a clean and friendly stay! We trust that your future stays will be to your satisfaction and comfort just as well!

5
Friends Family

My daughter just moved to Grand Rapids. I was sceptical about the whole covid 19. This hotel was great with the procedures they put in place. Room was clean, elevator was cleaned every hour, hand sanitizer every where. I will be staying here again on my next visit. It is close to everything shops and restaurants Very convenient. Staff was friendly.

By , from Champipn, Oh on Sep 14, 2020

Review comment responded on Sep 19, 2020

Thank you for your positive feedback! We are so glad to hear that your stay was comfortable and clean! We look forward to your future stays!

3
Partner Couples Family

I think that overall they did a good job. The employees were helpful.

By on Jul 12, 2020

Review comment responded on Jul 14, 2020

Dear Traveler, We are pleased to hear that you had a positive experience with our hotel team! We hope to see you again if your travels may bring you to Michigan!

3
Everyone

Clean, nice staff Clogged tub drain, no hot tub, expensive breakfast

By on Feb 9, 2020

Review comment responded on Feb 11, 2020

Hello. I would like to apologize about not meeting your expectations during your stay as we strive to make each stay as comfortable as possible. I will have our maintenance technician fix the clogged tub drain. Thank you for providing us with feedback regarding our pool area and food and beverage. Your feedback is extremely valuable and we use feedback, such as yours, to improve our property and the amenities we offer. Thank you for staying with us and we hope you choose to stay with us again!

5
Everyone

By on Feb 6, 2020

Review comment responded on Feb 7, 2020

Thank you for taking the time to provide us with feedback on your recent stay, we're thrilled you enjoyed your experience with us! We hope we are able to serve you again in the future.

3
Business Business

My room was not that clean. Little crumbs on the carpet, someone's toe or finger nail in the bed, mildew in the shower.

By on Jan 15, 2020

Review comment responded on Feb 5, 2020

Hello! Thank you for taking the time to provide us with feedback on your recent stay with us. We use feedback, such as yours, to improve our facility and it's amenities. I am very sorry about your room condition. We strive to make each stay as comfortable as possible and will use this feedback to coach our team on how to better improve our room condition and cleanliness. I hope you allow us to serve you again in the future so we can show that this was an exception.

5
Everyone

By on Dec 22, 2019

Review comment responded on Jan 7, 2020

Thank you for staying with us

5
Family

Friendly and helpful staff. Nice location. Great meal.

By on Oct 30, 2019

Review comment responded on Nov 15, 2019

Thank you for your wonderful comments about our staff. We hope to see you again at the Holiday Inn Grand Rapids Airport!

4
Everyone

Welcoming and comfortable for the most part. Good for one night.

By on Oct 20, 2019

Review comment responded on Nov 15, 2019

Thank you for your wonderful review of our hotel! We hope to see you again at the Holiday Inn Grand Rapids Airport!

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