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Recent guest reviews

This location is close to the hospital where I was being treated

Excellent Employees!! Very Sincerely concerned for your good stay.

The hot tub was broken. Only 1 jet worked in our room. The front desk didn’t seem too worried about helping guests so we just let it be and left.

Pool was closed and breakfast was poor

The property went above and beyond to accommodate us

Seemed clean

Clean.

Staff was friendly enough but bed bugs and messed up mattress kinda ruined it for me.

The hotel is honestly just okay. It’s not the best hotel I’ve ever stayed in, but the bed and bathroom were clean and that’s all I needed it for. I could tell that there weren’t thorough cleanings though for every part of the room because, for example, there were sticky marks all over the coffee table, not from us. Makes you kinda question how thorough the other cleaning is… anyway… just kind of an average hotel, but if you just need a place to stay for one night it’s not horrible.

The property was very clean and was well maintained. The receptionist was very friendly.

Walk in the facility and it smelled like marijuana, the pool was close the receptionist said it was being resurfaced. Who resurfaces a pool in the middle of the summer . Sent to a room, open the door and all the sheets and covers was on the floor, like the maids never made or clean the room

It provided a room that accommodated my whole family.

Room didn’t have a shower curtain. We could t get towels until 11:30pm

Everything was just fine

The location of the hotel was in a more "industrial" part of town and was right down the road to a major road. There was another hotel right next door--a more budget hotel--and there was a lot of "activity" over there late night. Police presence was there often. Not really a big deal, but maybe just a normal thing for a city like Grand Rapids that leans to the more liberal side of things.

It was plesent..quiet and clean Will consider staying again

Buchanan Avenue SW Grand Rapids MI

Hotel highlights

  • Free continental breakfast
  • Free WiFi in public areas (speed: 25+ Mbps)
  • Free parking
  • Indoor pool

Best Western Executive Inn & Suites places you within a few miles (5 km) of Metro Health Community Clinic and Methadone Clinic. This 69-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym.


Dining

Free continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.


Rooms

Guests can expect WiFi and 32-inch LCD TVs with cable channels. Refrigerators, microwaves, and coffee makers are also available.


Property features

Guests staying at Best Western Executive Inn & Suites enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Additional amenities include conference space, a 24-hour business center, and free newspapers.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Junior Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

1 King Bed | Sleeps 3

Guest reviews for Best Western Executive Inn & Suites

Everyone (34) Couples (12) Family (10)
3
Family

This location is close to the hospital where I was being treated

By on Oct 25, 2022

4
Family Business Business

Excellent Employees!! Very Sincerely concerned for your good stay.

By on Oct 16, 2022

Review comment responded on Oct 17, 2022

Good Afternoon Daniel,Thank you for your kind words, I will share them with our staff. I am looking forward to seeing you again soon!Sincerely,Alicia HoogstraGeneral ManagerBest Western Executive Suites

2
Everyone

By on Sep 17, 2022

2
Partner Couples

The hot tub was broken. Only 1 jet worked in our room. The front desk didn’t seem too worried about helping guests so we just let it be and left.

By on Mar 14, 2022

Review comment responded on Apr 12, 2022

I am so sorry you encountered these issues during your stay. We would love to make this up to you in the near future. Please reach out to us for a future reservation and we would love to offer you a future discount.

3
Friends

Pool was closed and breakfast was poor

By on Feb 4, 2022

Review comment responded on Feb 12, 2022

I am so sorry that our pool was under maintenance please come and see us in the near future hot breakfast will be back open with our pool as well.

5
Partner Couples

The property went above and beyond to accommodate us

By on Nov 29, 2021

Review comment responded on Dec 9, 2021

Thank you Kim for the 5 stars!!! We hope you stay with us again in the near future.

4
Family with small children

Seemed clean

By on Oct 4, 2021

Review comment responded on Oct 4, 2021

good morning Kasey, thanks for your feed back. We are pleased to know you had a great experience staying with us. Have a Great day.

5
Business Business

Clean.

By on Sep 28, 2021

2
Everyone

Staff was friendly enough but bed bugs and messed up mattress kinda ruined it for me.

By on Sep 12, 2021

3
Partner Couples

The hotel is honestly just okay. It’s not the best hotel I’ve ever stayed in, but the bed and bathroom were clean and that’s all I needed it for. I could tell that there weren’t thorough cleanings though for every part of the room because, for example, there were sticky marks all over the coffee table, not from us. Makes you kinda question how thorough the other cleaning is… anyway… just kind of an average hotel, but if you just need a place to stay for one night it’s not horrible.

By on Aug 20, 2021

Best Western Executive Inn & Suites

2725 Buchanan Avenue SW, Grand Rapids, MI 49548
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