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Recent guest reviews

Seemed clean

Clean.

Staff was friendly enough but bed bugs and messed up mattress kinda ruined it for me.

The hotel is honestly just okay. It’s not the best hotel I’ve ever stayed in, but the bed and bathroom were clean and that’s all I needed it for. I could tell that there weren’t thorough cleanings though for every part of the room because, for example, there were sticky marks all over the coffee table, not from us. Makes you kinda question how thorough the other cleaning is… anyway… just kind of an average hotel, but if you just need a place to stay for one night it’s not horrible.

The property was very clean and was well maintained. The receptionist was very friendly.

Walk in the facility and it smelled like marijuana, the pool was close the receptionist said it was being resurfaced. Who resurfaces a pool in the middle of the summer . Sent to a room, open the door and all the sheets and covers was on the floor, like the maids never made or clean the room

It provided a room that accommodated my whole family.

Room didn’t have a shower curtain. We could t get towels until 11:30pm

Everything was just fine

The location of the hotel was in a more "industrial" part of town and was right down the road to a major road. There was another hotel right next door--a more budget hotel--and there was a lot of "activity" over there late night. Police presence was there often. Not really a big deal, but maybe just a normal thing for a city like Grand Rapids that leans to the more liberal side of things.

It was plesent..quiet and clean Will consider staying again

The room was...average. For the price point it should have been more than average.

The property and the rooms were in better condition than I was expecting. I also liked that the room was really spacious.

Everything was clean and the entire stay was fantastic

Super friendly employee at the front desk when I checked in!

Buchanan Avenue SW Grand Rapids MI

Hotel highlights

  • Free full breakfast
  • Free WiFi in public areas
  • Free parking
  • 24-hour fitness center

Best Western Executive Inn & Suites places you within a few miles (5 km) of Downtown Market and Metro Health Community Clinic. This 69-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free self parking.


Dining

Start your day off right with a free full breakfast offered each morning.


Rooms

Best Western Executive Inn & Suites's 69 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect WiFi and 32-inch LCD TVs with cable channels. Free long-distance calls, free local calls, and hair dryers are also available.


Property features

Best Western Executive Inn & Suites features a 24-hour gym, free WiFi in public areas, and conference space. A stay here includes free parking. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, free newspapers, and laundry facilities.

Room options

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Guest reviews for Best Western Executive Inn & Suites

Everyone (37) Couples (10) Family (8)
4
Family with small children

Seemed clean

By on Oct 4, 2021

Review comment responded on Oct 4, 2021

good morning Kasey, thanks for your feed back. We are pleased to know you had a great experience staying with us. Have a Great day.

5
Business Business

Clean.

By on Sep 28, 2021

2
Everyone

Staff was friendly enough but bed bugs and messed up mattress kinda ruined it for me.

By on Sep 12, 2021

3
Partner Couples

The hotel is honestly just okay. It’s not the best hotel I’ve ever stayed in, but the bed and bathroom were clean and that’s all I needed it for. I could tell that there weren’t thorough cleanings though for every part of the room because, for example, there were sticky marks all over the coffee table, not from us. Makes you kinda question how thorough the other cleaning is… anyway… just kind of an average hotel, but if you just need a place to stay for one night it’s not horrible.

By on Aug 20, 2021

5
Everyone

The property was very clean and was well maintained. The receptionist was very friendly.

By on Aug 16, 2021

Review comment responded on Sep 25, 2021

Thank you for the review. We hope to see you in the near future

1
Family

Walk in the facility and it smelled like marijuana, the pool was close the receptionist said it was being resurfaced. Who resurfaces a pool in the middle of the summer . Sent to a room, open the door and all the sheets and covers was on the floor, like the maids never made or clean the room

By on Jul 30, 2021

4
Family Business Business

It provided a room that accommodated my whole family.

By on Jul 18, 2021

2
Everyone

Room didn’t have a shower curtain. We could t get towels until 11:30pm

By on Jul 13, 2021

5
Everyone

Everything was just fine

By on Jun 25, 2021

Review comment responded on Aug 6, 2021

Thank you for staying with us and leaving us a good review. I am so happy our staff was able to take care of all your needs. We hope to see you in the near future.

4
Everyone

By on May 7, 2021

Best Western Executive Inn & Suites

2725 Buchanan Avenue SW, Grand Rapids, MI 49548
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