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CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

Property class: 3

Choose dates to view prices

Photo gallery for CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

A spacious hall with high arched ceilings, large windows, and a marble floor.
A restaurant setting with round tables, plates of food, and drinks.
A bedroom with a bed, a nightstand, a wall-mounted light, a sliding door leading to a bathroom, and a window with a view.
A reception desk with a wooden panel wall displaying the name "CityFlatsHotel".
A modern hotel room with a bed, a sofa, a dining table, and a pendant light.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
83 Monroe Center St NW, Grand Rapids, MI, 49503
  • Place, Van Andel Arena
    ‪2 min walk‬
  • Place, DeVos Place Convention Center
    ‪8 min walk‬
  • Place, DeVos Performance Hall
    ‪8 min walk‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪17 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

A bed with a wooden headboard, white bedding, and a nightstand with a lamp.

Standard Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

A neatly made bed with a wooden headboard in a hotel room.

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking (Faces Street)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A bedroom with a bed, a nightstand, a wall-mounted light, a sliding door to a bathroom, and a window.

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A bed with white bedding, a wall with a geometric pattern, and a bedside lamp.

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Street)

A hotel room with a large window, a brick wall, and a bed with white bedding.

Standard Room, 1 King Bed, Non Smoking (Faces Street)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

A hotel room with a bed, a desk, a chair, a small stool, and two windows offering a view of buildings.

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

A modern hotel room with a large bed, a striped headboard, and two wall-mounted light fixtures.

Standard Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

A modern hotel bathroom with a large bathtub, a glass-enclosed shower, and a visible sink area.

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A bedroom with a bed, a geometric-patterned headboard, bedside lamps, and a window with a view.

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

A modern bathroom with a large white sink, a glass shower enclosure, and a mirror above the sink.

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Grand Rapids

Located in Downtown Grand Rapids, CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel is within a 5-minute walk of Van Andel Arena and within 15 minutes of other popular attractions like DeVos Performance Hall. This 48-room, 3-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Van Andel Arena - 2 min walk - 0.1 miles
  • Grand Rapids Art Museum - 5 min walk - 0.3 miles
  • Broadway Grand Rapids - 5 min walk - 0.3 miles
  • DeVos Place Convention Center - 8 min walk - 0.5 miles
  • DeVos Performance Hall - 8 min walk - 0.5 miles

Getting around

  • Grand Rapids Station - 14 min walk
  • Gerald R. Ford International Airport (GRR) - 21 min drive

Restaurants

  • ‪Morning Ritual - ‬4 min walk
  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬2 min walk
  • ‪Garden District - ‬1 min walk
  • ‪Buffalo Wild Wings - ‬3 min walk
  • ‪Brick and Porter - ‬1 min walk

About this property

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

At CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and spa services. Self parking is offered for USD 48.00 per night. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Other amenities at this boutique hotel include coffee/tea in a common area, a microwave in a common area, and a TV in a common area.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and designer toiletries. Phones, ironing boards, and desks are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include manicures and pedicures.

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  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
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Nov 18 - Nov 19
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 24 per night)
  • Street parking available
  • Covered self parking on site (USD 48 per night)
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CitySen Lounge

Things to do

  • 24-hour gym
  • Bingo
  • Concerts/live shows
  • Evening entertainment
  • Private wine tours
  • TV in common areas
  • Wine tours

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Outdoor furniture

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2011
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite premium channels
  • MP3 dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 48.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

CityFlatsHotel Grand Rapids Hotel
CityFlatsHotel Hotel
CityFlatsHotel Grand Rapids
CityFlatsHotel
CityFlatsHotel Grand Rapids
CityFlatsHotel Grand Rapids Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel

Frequently asked questions

Is a free cancellation option available at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

As of Oct 21, 2026, prices found for a 1-night stay for 2 adults at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel on Nov 1, 2026 start from $156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

This hotel is situated in Downtown Grand Rapids within a 10-minute walk of Van Andel Arena and DeVos Performance Hall. You'll also find Downtown Market and Grand Rapids Children's Museum less than a mile away.

Is parking available on site at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Yes, covered parking is offered for USD 48 per night.

Is there a spa at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Spa services at the hotel include mani/pedis.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel feature a casino at the property?

No, CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel doesn't have a casino.

Is there an indoor pool at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

No, there is no indoor pool at this hotel.

Is CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel a good place to stay for couples?

This boutique hotel offers plenty of amenities for couples including a restaurant, proposal/romance packages, and private wine tours.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel have a restaurant that serves breakfast?

Yes, CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel serves brunch for a surcharge at CitySen Lounge.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel allow pets to stay free of charge?

No, pets aren't allowed at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel though service animals are welcome.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

The closest major airport to CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel is Gerald R. Ford International Airport (GRR), which is 14.5 mi away (21 minutes by car).

Are there rooms with balconies that I can book at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

No, there aren't any guestrooms with balconies at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel.

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 518 out of 1003 reviews
Rating 8 - Good. 238 out of 1003 reviews
Rating 6 - Okay. 149 out of 1003 reviews
Rating 4 - Poor. 65 out of 1003 reviews
Rating 2 - Terrible. 33 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly helpful staff; lobby has an upbeat bistro vibe. Would definitely stay again.
Stayed 5 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Very quiet, convenient location.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and hotel is nicely placed in downtown near lots of spots
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The energy from the time we walked in was lively and inviting, and who doesn’t love that?! Their restaurant and bar were hopping and the staff was vibing right along with the energy. Room was clean and jut what we expected. Excellent experience. We’ll be back!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location…. less expensive than other downtown Grand Rapids hotels. Excellent central location Parking is in a ramp next to the hotel , with a reserved loading area in front of the hotel… thus… easy to park.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the live jazz music on Friday night. The Saturday buffet was really good and the proximity was great for downtown activities. Only downside is there is no breakfast onsite Monday- Thursday.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very friendly and helpful. The rooms are really nice and clean. Everything was great!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool room layout, great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking structure next door has a 2nd story bridge to hotel. Eco-friendly hotel has helpful staff, all rooms are unique, and food is good! Also has a bar. Casual & comfortable. Would stay there again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was so clean and well kept. Front desk staff were very nice. Garage attached parking about $42 a night. Located near great local restaurants and drink spots. The bed was absolutely the best I’ve slept on. Well rested night! A quick walk to the new arena.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old building that had been tastefully renovated. Location is also great. Lots of restaurants and coffee shops within walking distance.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was clean and incredibly soft, the room was spacious and inviting, and the bathroom was generous and open. We definitely will be back.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was lucky & found free overnight parking right in front of hotel, lovely staff at front desk.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The automatic blinds were a nice touch. We loved the coffee and the staff was friendly and helpful!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was wonderful, rooms were very nice and comfy. easy check in and check out.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, I used street parking.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet Comfortable bed
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the separate nook for the second bed. Bar was also excellent.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Softest sheets ever and the masters was very soft and fluffy too! Super clean room, great location, would def stay again! (Excellent comp coffee at front desk in the morning too!)
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking isn’t hard but not fabulous if you have a lot of luggage. Location was good but room was very basic & small. Fine for an overnight but extended stay would be cramped.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was great at this hotel. Very friendly and helpful. However, the room itself smelled damp. The bed and pillows weren’t comfortable either, and the shower drained very slowly. It’s a cool property with a good location but not sure I’d stay again.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean enough and convenient location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Cute set up. Would definitely come again
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Clean, very nice staff
Stayed 1 night in Mar 2026

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