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CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

3.0 star property
Hotel with a 24-hour fitness center, a short walk to Van Andel Arena

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

Individually decorated, individually furnished, desk, laptop workspace
Ballroom
Restaurant
Reception
Deluxe King | Living area | Flat-screen TV, MP3 dock

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
    Spa
  • Parking available
    Parking available
  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Gym
    Gym

Explore the area

Map
83 Monroe Center St NW, Grand Rapids, MI, 49503
  • Grand Rapids Civic Theatre
    3 min walk
  • Grand Rapids Children's Museum
    4 min walk
  • Van Andel Arena
    4 min walk
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    19 min drive

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Room options

Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Standard Room, 1 King Bed, Non Smoking (Soaking Tub) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Standard Room, 1 Queen Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Street)

Standard Room, 1 King Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Street)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking (Faces Street)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Bed
Exterior
Residence Inn by Marriott Grand Rapids Downtown
Pool
Breakfast included
Pet friendly
Free WiFi
9.6 out of 10, Exceptional, (763)
The price is $203
per night
$234 total
includes taxes & fees
Nov 8 - Nov 9
Residence Inn by Marriott Grand Rapids Downtown

About the neighborhood

Grand Rapids

Located in Downtown Grand Rapids, CityFlatsHotel - Grand Rapids, Ascend Hotel Collection is within a 5-minute walk of Van Andel Arena and within 15 minutes of other popular attractions like DeVos Performance Hall. This 48-room, 3-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Van Andel Arena - 4 min walk
  • Grand Rapids Art Museum - 5 min walk
  • DeVos Performance Hall - 6 min walk
  • Gerald R. Ford Museum - 11 min walk
  • Downtown Market - 14 min walk

Getting around

  • Grand Rapids Station - 16 min walk
  • Gerald R. Ford International Airport (GRR) - 19 min drive

Restaurants

  • ‪Brick and Porter - ‬2 min walk
  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬2 min walk
  • ‪Barrio - ‬3 min walk
  • ‪Flanagan's Irish Pub - ‬4 min walk
  • ‪Leo's - ‬1 min walk

About this property

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

Hotel with a 24-hour fitness center, a short walk to Van Andel Arena
At CityFlatsHotel - Grand Rapids, Ascend Hotel Collection, guests have access to a 24-hour gym, free WiFi in public areas, and spa services. Self parking is offered for USD 24.00 per night. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Other amenities at this boutique hotel include coffee/tea in a common area, a microwave in a common area, and a banquet hall.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and designer toiletries. MP3 docks, phones, and ironing boards are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include manicures and pedicures.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 24 per night)
  • Street parking available
  • Self parking on site (USD 24 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CitySen Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 24.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

CityFlatsHotel Grand Rapids Hotel
CityFlatsHotel Hotel
CityFlatsHotel Grand Rapids
CityFlatsHotel
CityFlatsHotel Grand Rapids
CityFlatsHotel Grand Rapids Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel

Frequently asked questions

Is a free cancellation option available at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

As of Oct 25, 2024, prices found for a 1-night stay for 2 adults at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection on Nov 4, 2024 start from $109.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

This hotel is situated in Downtown Grand Rapids within a 10-minute walk of Van Andel Arena and DeVos Performance Hall. You'll also find Downtown Market and Grand Rapids Children's Museum less than a mile away.

Is parking available on site at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

Yes, parking is offered for USD 24.00 per night.

Is there a spa at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

Spa services at the hotel include mani/pedis.

Does CityFlatsHotel - Grand Rapids, Ascend Hotel Collection feature a casino at the property?

No, CityFlatsHotel - Grand Rapids, Ascend Hotel Collection doesn't have a casino.

Is there an indoor pool at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

No, there is no indoor pool at this hotel.

What do couples enjoy most about CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

This boutique hotel offers plenty of amenities for couples including a bar, a restaurant, and proposal/romance packages.

Are there hot tubs at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

No, there isn't a spa tub at this hotel.

Does CityFlatsHotel - Grand Rapids, Ascend Hotel Collection have a restaurant that serves breakfast?

No, CityFlatsHotel - Grand Rapids, Ascend Hotel Collection doesn't have a restaurant that serves breakfast.

Does CityFlatsHotel - Grand Rapids, Ascend Hotel Collection allow pets to stay free of charge?

No, pets aren't allowed at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection though service animals are welcome.

Does CityFlatsHotel - Grand Rapids, Ascend Hotel Collection have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

The closest major airport to CityFlatsHotel - Grand Rapids, Ascend Hotel Collection is Gerald R. Ford International Airport (GRR), which is 14.5 mi away (19 minutes by car).

Can I book a room with a balcony at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

No, there aren't any guestrooms with balconies at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection.

Does CityFlatsHotel - Grand Rapids, Ascend Hotel Collection offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection.

Reviews

8.4

Very Good

Rating 10 - Excellent. 469 out of 1002 reviews" "
Rating 8 - Good. 298 out of 1002 reviews" "
Rating 6 - Okay. 136 out of 1002 reviews" "
Rating 4 - Poor. 73 out of 1002 reviews" "
Rating 2 - Terrible. 26 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and affordable
Stayed 1 night in Oct 2024

10/10 Excellent

Kiya

Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Amzing hotel the bar was cute and the staff was friendly. very clean room. the only thing I didn't love was the bathroom door. I also will note that there isn't a mini fridge but that wasn't the end of the world. the room was set up very chic and the bed was incredibly comfortable I wanted to take a pillow home. Thank you City Flats Hotel!
Stayed 2 nights in Jul 2024

2/10 Terrible

Jaxon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jeremy

Stayed 1 night in Jul 2024

8/10 Good

Stacey

Stayed 1 night in Jul 2024

6/10 Okay

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Could have better amenities
Stayed 3 nights in Jul 2024

4/10 Poor

Tracy

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
No parking for hotel, no maid service, no restaurant
Stayed 4 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Ella

Stayed 1 night in Jul 2024

8/10 Good

Rickey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not your standard hotel, you pretty much have to ask the employees for things others have in public areas. (Ice, microwave). Nice location but the street can get noisy.
Stayed 3 nights in Jul 2024

10/10 Excellent

RAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again!
Stayed 1 night in Jun 2024

8/10 Good

Ron

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy 😃
Very good, walked to the concert was great only a couple minutes.
Stayed 1 night in Jun 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable!
We went to see a show at the arena, that was within walking distance. Really enjoyed our stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Rebecca

Stayed 1 night in Jun 2024

10/10 Excellent

Brittany

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Tyler

Stayed 1 night in Jun 2024

10/10 Excellent

Ethan Kent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Kaylynn

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Rooms were just ok cramped and didn’t offer us the option for a rollaway bed which we had asked the hotel specifically which room to book for the roll away option and the lady said clearly the wrong thing, next the guy who checked us in was very rude and short with us. as well as looking very tired and depressed. We got a beautiful view of a brick wall and the smell of rotting fish when you open up the window. Overall the room was adequate and up to date for the most part and room was clean to our standards. Main areas of improvement would be improving staff morale followed by parking and room accommodation. (As when we state they didn’t look full so they could have offered us a different room for the rollaway).
Stayed 1 night in Jun 2024

4/10 Poor

Michael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This property is VERY inflexible. I booked through Expedia, which I always do. Stevie Nicks concert was canceled and the hotel would not rebook my room for the new date without charging me the full fee for one night. So instead of forfeiting $331, I had to stay there without going to the concert. The Expedia agent, and the Expedia Supervisor both tried to get an exception and this hotel would not grant the request. They both spoke to the GM and he denied the request. Expedia has never failed me in moving hotel dates before and they stated that this hotel will not make exceptions. Beware in booking stays here if you are attending a concert! I will never stay here again. The staff was pleasant, the room was clean and it was a nice stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location for doing anything downtown Grand Rapids. The room was big and clean.
Stayed 1 night in Jun 2024

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024