The window shade never closed. Open all night. Someone had a dog barking all night, people getting trashed in the hallways all night, and I didn’t sleep due to any of these issues
Well the rooms were clean, the beds were fine, a little high for my taste, but the noise of the traffic was unbelievable with the occasional plane that I could hear inside of my 8th floor room. The bathrooms were fine, supper was downstairs and the main thing on there were hamburgers, so don't think you are getting a fine dining experience. Overall, a nice place to stay for the money.
There was no microwave or refrigerator in our room, which is unusual.
great service did not like that there was no safe in the room
East car access but highway traffic made sleeping difficult.
Location and convenience for the price. Right in the middle of downtown.
Close to allot fir walking! Nice grilll and restraint in hitel
Loved the breakfast dea for $5- the Staff is wonderful and the room was sparkly clean...will stay again
Great location. Friendly staff. Clean and comfortable room.
Room was bland, old and didn’t feel clean (hairs on the bedspread).
Our room was next to the elevator; all night long we heard elevator noise. It was very difficult to sleep! I should have known something was up when there was a card stating the hotel offered “White Noise” machines in our room. The “Holiday Inn” double bed is not much more then a somewhat oversized twin bed. Don’t go into a booking expecting anything larger then that!
DeVos Performance Hall is within a 5-minute walk of Holiday Inn Grand Rapids Downtown, an IHG Hotel while other popular sites like Van Andel Arena are within a 15-minute stroll. This 175-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee weekdays from 6:30 AM to 11:00 AM.
Holiday Inn Grand Rapids Downtown, an IHG Hotel's 175 rooms provide microwaves, coffee makers, and free weekday newspapers. 55-inch TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other amenities include free local calls, ironing boards, and desks.
At Holiday Inn Grand Rapids Downtown, an IHG Hotel, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a spa tub, a 24-hour business center, and a meeting room.
The window shade never closed. Open all night. Someone had a dog barking all night, people getting trashed in the hallways all night, and I didn’t sleep due to any of these issues
Well the rooms were clean, the beds were fine, a little high for my taste, but the noise of the traffic was unbelievable with the occasional plane that I could hear inside of my 8th floor room. The bathrooms were fine, supper was downstairs and the main thing on there were hamburgers, so don't think you are getting a fine dining experience. Overall, a nice place to stay for the money.
Thank you for your feedback! We are happy yo hear that you enjoyed your stay with us at the Holiday inn Grand Rapids Downtown and we hope to see you again soon!
Thank you for your review! We are happy to hear you enjoyed your stay!
There was no microwave or refrigerator in our room, which is unusual.
We apologize that your stay did not meet your expectations. We do not yet have refrigerators and microwaves in all of our rooms but we are excited to have these amenities coming in 2020 to all of our rooms! We hope that you will stay with us again in the future!
great service did not like that there was no safe in the room
We are delighted that you enjoyed your recent stay with us at the Holiday Inn Downtown! We apologize that not having a safe in the room caused an inconvenience for you during your stay. We do however have safes at the front desk that we allow our guests to keep their belongings in during their stay. We hope that you will continue to stay with us in the future!
East car access but highway traffic made sleeping difficult.
We are sorry to hear that you had trouble sleeping with the noise from the highway during your stay. If there is anything further we can assist you with, please contact the hotel directly.
Location and convenience for the price. Right in the middle of downtown.
We are thrilled that you enjoyed your stay with us and that you found our location downtown to be convenient for your stay!
Close to allot fir walking! Nice grilll and restraint in hitel
Thank you for taking the time to provide feedback upon your recent stay. We apologize for the inconveniences that occurred during your stay. If you would like to discuss your situation further, please contact the hotel directly so that we may discuss. We hope you will give us another opportunity to serve you in the future.