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Recent guest reviews

The window shade never closed. Open all night. Someone had a dog barking all night, people getting trashed in the hallways all night, and I didn’t sleep due to any of these issues

Well the rooms were clean, the beds were fine, a little high for my taste, but the noise of the traffic was unbelievable with the occasional plane that I could hear inside of my 8th floor room. The bathrooms were fine, supper was downstairs and the main thing on there were hamburgers, so don't think you are getting a fine dining experience. Overall, a nice place to stay for the money.

There was no microwave or refrigerator in our room, which is unusual.

great service did not like that there was no safe in the room

East car access but highway traffic made sleeping difficult.

Location and convenience for the price. Right in the middle of downtown.

Close to allot fir walking! Nice grilll and restraint in hitel

Loved the breakfast dea for $5- the Staff is wonderful and the room was sparkly clean...will stay again

Great location. Friendly staff. Clean and comfortable room.

Room was bland, old and didn’t feel clean (hairs on the bedspread).

Our room was next to the elevator; all night long we heard elevator noise. It was very difficult to sleep! I should have known something was up when there was a card stating the hotel offered “White Noise” machines in our room. The “Holiday Inn” double bed is not much more then a somewhat oversized twin bed. Don’t go into a booking expecting anything larger then that!

Pearl Street NW Grand Rapids MI

Hotel highlights

  • Walking distance to DeVos Performance Hall and Van Andel Arena
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

DeVos Performance Hall is within a 5-minute walk of Holiday Inn Grand Rapids Downtown, an IHG Hotel while other popular sites like Van Andel Arena are within a 15-minute stroll. This 175-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee weekdays from 6:30 AM to 11:00 AM.


Rooms

Holiday Inn Grand Rapids Downtown, an IHG Hotel's 175 rooms provide microwaves, coffee makers, and free weekday newspapers. 55-inch TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other amenities include free local calls, ironing boards, and desks.


Property features

At Holiday Inn Grand Rapids Downtown, an IHG Hotel, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a spa tub, a 24-hour business center, and a meeting room.

Room options

Room, Accessible, Non Smoking (Mobility Tub)

1 Double Bed | Sleeps 2

Room, 1 King Bed, City View, Corner (Nonsmoking)

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Grand Rapids Downtown, an IHG Hotel

Everyone (30) Couples (15) Business (7) Family (12) Other (3) Friends (2)
3
Partner Couples

The window shade never closed. Open all night. Someone had a dog barking all night, people getting trashed in the hallways all night, and I didn’t sleep due to any of these issues

By on Nov 7, 2021

Review comment responded on Nov 8, 2021

Thank you for taking the time to provide feedback upon your recent stay. We apologize for the inconveniences that occurred during your stay. If you would like to discuss your situation further, please contact the hotel directly so that we may discuss. We hope you will give us another opportunity to serve you in the future.

5
Everyone

By on Jul 21, 2021

5
Family

Well the rooms were clean, the beds were fine, a little high for my taste, but the noise of the traffic was unbelievable with the occasional plane that I could hear inside of my 8th floor room. The bathrooms were fine, supper was downstairs and the main thing on there were hamburgers, so don't think you are getting a fine dining experience. Overall, a nice place to stay for the money.

By on Mar 31, 2021

4
Everyone

By on Nov 20, 2019

Review comment responded on Nov 21, 2019

Thank you for your feedback! We are happy yo hear that you enjoyed your stay with us at the Holiday inn Grand Rapids Downtown and we hope to see you again soon!

4
Everyone

By on Nov 5, 2019

Review comment responded on Nov 6, 2019

Thank you for your review! We are happy to hear you enjoyed your stay!

3
Family Business Business

There was no microwave or refrigerator in our room, which is unusual.

By on Oct 9, 2019

Review comment responded on Oct 9, 2019

We apologize that your stay did not meet your expectations. We do not yet have refrigerators and microwaves in all of our rooms but we are excited to have these amenities coming in 2020 to all of our rooms! We hope that you will stay with us again in the future!

4
Family Family

great service did not like that there was no safe in the room

By on Sep 24, 2019

Review comment responded on Sep 24, 2019

We are delighted that you enjoyed your recent stay with us at the Holiday Inn Downtown! We apologize that not having a safe in the room caused an inconvenience for you during your stay. We do however have safes at the front desk that we allow our guests to keep their belongings in during their stay. We hope that you will continue to stay with us in the future!

4
Family

East car access but highway traffic made sleeping difficult.

By on Aug 12, 2019

Review comment responded on Aug 30, 2019

We are sorry to hear that you had trouble sleeping with the noise from the highway during your stay. If there is anything further we can assist you with, please contact the hotel directly.

5
Family

Location and convenience for the price. Right in the middle of downtown.

By on Jul 28, 2019

Review comment responded on Aug 30, 2019

We are thrilled that you enjoyed your stay with us and that you found our location downtown to be convenient for your stay!

4
Family

Close to allot fir walking! Nice grilll and restraint in hitel

By on Apr 27, 2019

Holiday Inn Grand Rapids Downtown, an IHG Hotel

310 Pearl Street NW, Grand Rapids, MI 49504
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