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Recent guest reviews

Friendly staff, easy check-in.

The hotel was very nice and clean. Room was good sized and convenient. Restaurant was good option to get a bite and a drink. Breakfast was very good. Location was very nice along the river.

Holiday inn was amazing, just wish the restaurant service and food was a bit better. Thank you for having us. The shuttle bus to our festival really was the best thing ever!!

It was right by the river and there was a nice walking path.

Nice location. Only downside was there was some kind of kid sport tournament and the parents let them all run loose.

The window shade never closed. Open all night. Someone had a dog barking all night, people getting trashed in the hallways all night, and I didn’t sleep due to any of these issues

Well the rooms were clean, the beds were fine, a little high for my taste, but the noise of the traffic was unbelievable with the occasional plane that I could hear inside of my 8th floor room. The bathrooms were fine, supper was downstairs and the main thing on there were hamburgers, so don't think you are getting a fine dining experience. Overall, a nice place to stay for the money.

There was no microwave or refrigerator in our room, which is unusual.

great service did not like that there was no safe in the room

East car access but highway traffic made sleeping difficult.

Location and convenience for the price. Right in the middle of downtown.

Close to allot fir walking! Nice grilll and restraint in hitel

Loved the breakfast dea for $5- the Staff is wonderful and the room was sparkly clean...will stay again

Great location. Friendly staff. Clean and comfortable room.

Pearl Street NW Grand Rapids MI

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Holiday Inn Grand Rapids Downtown, an IHG Hotel places you next to Gerald R. Ford Museum and Public Museum of Grand Rapids. This 175-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee weekdays from 6:30 AM to 11:00 AM.


Rooms

55-inch TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free weekday newspapers are other standard amenities.


Property features

At Holiday Inn Grand Rapids Downtown, an IHG Hotel, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a spa tub, conference space, and a 24-hour business center.

Room options

Standard Room, 1 Queen Bed, Accessible (Comm, Tub)

1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed, City View

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Premium Room, 1 King Bed, Accessible (Comm)

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Grand Rapids Downtown, an IHG Hotel

Everyone (32) Couples (14) Business (5) Family (12) Other (1) Friends (2)
4
Partner Couples

Friendly staff, easy check-in.

By on Oct 22, 2022

Review comment responded on Oct 22, 2022

Thank you so much for leaving us review! We are so glad you had a great stay with us! We hope the next time you are in Grand Rapids you give us the chance to serve you again.

5
Partner Couples Business Business

The hotel was very nice and clean. Room was good sized and convenient. Restaurant was good option to get a bite and a drink. Breakfast was very good. Location was very nice along the river.

By on Aug 22, 2022

Review comment responded on Aug 22, 2022

Thank you so much for your review!

5
Friends

Holiday inn was amazing, just wish the restaurant service and food was a bit better. Thank you for having us. The shuttle bus to our festival really was the best thing ever!!

By on Jul 18, 2022

Review comment responded on Jul 31, 2022

Hi Audrey, Thank you for leaving us your review! We will use your feedback for coaching and training purposes with our staff!

4
Family

It was right by the river and there was a nice walking path.

By on Jul 11, 2022

Review comment responded on Jul 18, 2022

So glad to hear you loved our location to the downtown area and Grand River! Come back soon!

4
Everyone

By on May 31, 2022

4
Partner Couples

Nice location. Only downside was there was some kind of kid sport tournament and the parents let them all run loose.

By on May 29, 2022

Review comment responded on Jun 13, 2022

Thank you for your review!

5
Everyone

By , from Ada on Jan 22, 2022

3
Partner Couples

The window shade never closed. Open all night. Someone had a dog barking all night, people getting trashed in the hallways all night, and I didn’t sleep due to any of these issues

By on Nov 7, 2021

Review comment responded on Nov 8, 2021

Thank you for taking the time to provide feedback upon your recent stay. We apologize for the inconveniences that occurred during your stay. If you would like to discuss your situation further, please contact the hotel directly so that we may discuss. We hope you will give us another opportunity to serve you in the future.

5
Everyone

By on Jul 21, 2021

5
Family

Well the rooms were clean, the beds were fine, a little high for my taste, but the noise of the traffic was unbelievable with the occasional plane that I could hear inside of my 8th floor room. The bathrooms were fine, supper was downstairs and the main thing on there were hamburgers, so don't think you are getting a fine dining experience. Overall, a nice place to stay for the money.

By on Mar 31, 2021

Holiday Inn Grand Rapids Downtown, an IHG Hotel

310 Pearl Street NW, Grand Rapids, MI 49504
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