Holiday Inn Grand Rapids Downtown by IHG

3.0 star property
Hotel with free parking, 9-minute walk to Van Andel Arena

Choose dates to view prices

Photo gallery for Holiday Inn Grand Rapids Downtown by IHG

Property amenity
Exterior
Exterior
Standard Room, 2 Queen Beds, City View | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
310 Pearl Street NW, Grand Rapids, MI, 49504
  • Place, Grand Valley State University - Pew Campus
    ‪2 min walk‬
  • Place, Gerald R. Ford Museum
    ‪3 min walk‬
  • Place, DeVos Performance Hall
    ‪5 min walk‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪15 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(14 reviews)
  • 286 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(6 reviews)
  • 286 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(76 reviews)
  • 286 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(30 reviews)
  • 286 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Mid Floor)

9.0 out of 10
Wonderful
(10 reviews)
  • 286 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(18 reviews)
  • 286 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 435 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 282 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 286 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 282 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 435 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(4 reviews)
  • 286 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 435 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

You may also like

About the neighborhood

Grand Rapids

Located in John Ball Park, Holiday Inn Grand Rapids Downtown by IHG is next to Van Andel Museum Center and Public Museum of Grand Rapids. This 175-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Van Andel Museum Center - 2 min walk - 0.1 miles
  • Grand Valley State University - Pew Campus - 2 min walk - 0.1 miles
  • Gerald R. Ford Museum - 3 min walk - 0.2 miles
  • DeVos Performance Hall - 5 min walk - 0.3 miles
  • Van Andel Arena - 8 min walk - 0.5 miles

Getting around

  • Grand Rapids Station - 20 min walk
  • Gerald R. Ford International Airport (GRR) - 20 min drive

Restaurants

  • ‪Burger King - ‬4 min walk
  • ‪Z's Bar & Restaurant - ‬6 min walk
  • ‪Pind Indian Cuisine - ‬7 min walk
  • ‪Grand Rapids Public Museum Café - ‬2 min walk
  • ‪The Kitchen by Wolfgang Puck - ‬4 min walk

About this property

Holiday Inn Grand Rapids Downtown by IHG

Hotel with free parking, 9-minute walk to Van Andel Arena
At Holiday Inn Grand Rapids Downtown by IHG, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a hot tub, meeting rooms, and conference space.
55-inch TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are other standard amenities. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 2 mi
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 8 to 24 for adults and USD 3.89 to 3.89 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burger Theory​

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Personal motorized watercraft
  • Shopping

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,263 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • First-run movies
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per accommodation, per night
  • Dogs only
  • 2 total (120 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 24.00 for adults, and USD 3.89 to 3.89 for children
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 11 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Rapids Downtown Holiday Inn
Holiday Inn Grand Rapids Downtown
Holiday Inn Hotel Grand Rapids Downtown
Holiday Inn Grand Rapids Downtown Hotel
Holiday Inn Grand Rapids Downtown Hotel Grand Rapids
Hotel Holiday Inn Grand Rapids Downtown Grand Rapids
Grand Rapids Holiday Inn Grand Rapids Downtown Hotel
Hotel Holiday Inn Grand Rapids Downtown
Holiday Inn Grand Rapids Downtown Grand Rapids
Holiday Inn Hotel
Holiday Inn
Holiday Grand Rapids Downtown

Frequently asked questions

Are free cancellation options available at Holiday Inn Grand Rapids Downtown by IHG?

Holiday Inn Grand Rapids Downtown by IHG offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to do close to Holiday Inn Grand Rapids Downtown by IHG?

This hotel is situated in John Ball Park, just steps from Gerald R. Ford Museum and Public Museum of Grand Rapids, and within a short walk of Van Andel Arena. You'll also find DeVos Performance Hall and Grand Rapids Art Museum less than a mile away.

Is there parking available at Holiday Inn Grand Rapids Downtown by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking and bicycle parking are also available.

Does Holiday Inn Grand Rapids Downtown by IHG include a casino?

No, Holiday Inn Grand Rapids Downtown by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Grand Rapids Downtown by IHG?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6 AM and 11 PM.

What do couples enjoy most about Holiday Inn Grand Rapids Downtown by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Holiday Inn Grand Rapids Downtown by IHG have a hot tub?

Yes, this hotel has a spa tub.

Does Holiday Inn Grand Rapids Downtown by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Grand Rapids Downtown by IHG serves a cooked-to-order breakfast for a surcharge on weekday mornings at Burger Theory​.

Does Holiday Inn Grand Rapids Downtown by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Holiday Inn Grand Rapids Downtown by IHG for a fee of USD 25 per accommodation, per night.

Does Holiday Inn Grand Rapids Downtown by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Grand Rapids Downtown by IHG?

The closest major airport to Holiday Inn Grand Rapids Downtown by IHG is Gerald R. Ford International Airport (GRR), which is 14.8 mi away (20 minutes by car).

Can I book a room with a balcony at Holiday Inn Grand Rapids Downtown by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Grand Rapids Downtown by IHG.

Holiday Inn Grand Rapids Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 726 out of 1004 reviews
Rating 8 - Good. 188 out of 1004 reviews
Rating 6 - Okay. 62 out of 1004 reviews
Rating 4 - Poor. 12 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy in easy out, very convenient, clean, comfortable room
Stayed 1 night in Oct 2025

10/10 Excellent

Alicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, free shuttle around downtown
Stayed 2 nights in Oct 2025

10/10 Excellent

Dan

Liked: Cleanliness, property conditions & facilities
Room is clean, staff friendly, great if you have pets. Haven't used the facilities, bar or restaurant
Stayed 1 night in Oct 2025

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Great stop, everything we needed right here
Stayed 1 night in Sep 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Teresa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very courteous and helpful. Convenient location to downtown
Stayed 1 night in Sep 2025

10/10 Excellent

Jeff and Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Sommer

Stayed 1 night in Sep 2025

2/10 Terrible

Jill

Liked: Staff & service
Disliked: Room comfort
Located right next to the freeway so exceptionally noisy.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good staff, nice area
Stayed 2 nights in Sep 2025

8/10 Good

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free Parking easy walk to downtown center
Stayed 2 nights in Sep 2025

10/10 Excellent

Sandy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walkable location next to the Gerald Ford Presidential Library and just across the river from downtown Grand Rapids. Curtesy shuttle available for rides anywhere within a two mile radius. Very nice staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Sep 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfortable. Clean room. Quiet.
Stayed 1 night in Sep 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room in front of hotel so our view was a dirty rooftop. Went to hotel restaurant for breakfast and was charged $1 more for a meal then what was posted on menu. Also the first night I ordered the wings with blue cheese I asked for them to be very crispy...took them back to room and they were like rubber, barely cooked and they forgot the blue cheese. Besides from that room was very clean and staff very nice and helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Hsinwei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great for Art prize and the staff were friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Stayed 2 nights in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Jason

Stayed 1 night in Sep 2025

10/10 Excellent

Cathleen

Stayed 1 night in Sep 2025

2/10 Terrible

Andrea

You refused to refund our night and I was in the hospital during the week nd couldn’t make the trip. I understand people change their mind but we didn’t change our mind. We could not make it.
Stayed 1 night in Sep 2025

10/10 Excellent

Kara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in walking distance. The perfect place to stay. Comfy beds, parking, safe area.
Stayed 4 nights in Sep 2025