Holiday Inn Grand Rapids Downtown by IHG

3.0 star property
Hotel with free parking, a short walk to DeVos Performance Hall

Choose dates to view prices

Photo gallery for Holiday Inn Grand Rapids Downtown by IHG

Property amenity
Exterior
Exterior
Property amenity
Standard Room, 2 Queen Beds, City View | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
310 Pearl Street NW, Grand Rapids, MI, 49504
  • DeVos Performance Hall
    ‪5 min walk‬
  • DeVos Place Convention Center
    ‪8 min walk‬
  • Van Andel Arena
    ‪8 min walk‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪18 min drive‬

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Room options

Standard Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 282 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 435 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 282 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 286 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 286 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(1 review)
  • 435 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 435 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

9.2 out of 10
Wonderful
(5 reviews)
  • 286 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

9.0 out of 10
Wonderful
(13 reviews)
  • 286 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(57 reviews)
  • 286 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(26 reviews)
  • 286 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

9.8 out of 10
Exceptional
(13 reviews)
  • 286 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Mid Floor)

9.8 out of 10
Exceptional
(7 reviews)
  • 286 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Grand Rapids

Located in John Ball Park, Holiday Inn Grand Rapids Downtown by IHG is within a 10-minute walk of popular sights such as DeVos Performance Hall and Van Andel Arena. This 175-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Gerald R. Ford Museum - 3 min walk - 0.2 miles
  • DeVos Performance Hall - 5 min walk - 0.3 miles
  • DeVos Place Convention Center - 8 min walk - 0.5 miles
  • Van Andel Arena - 8 min walk - 0.5 miles
  • Downtown Market - 16 min walk - 0.9 miles

Getting around

  • Grand Rapids Station - 20 min walk
  • Gerald R. Ford International Airport (GRR) - 20 min drive

Restaurants

  • ‪Z's Bar & Restaurant - ‬6 min walk
  • ‪Adobe In & Out - ‬10 min walk
  • ‪The B.O.B. - ‬9 min walk
  • ‪Burger King - ‬3 min walk
  • ‪The Knickerbocker - ‬8 min walk

About this property

Holiday Inn Grand Rapids Downtown by IHG

Hotel with free parking, a short walk to DeVos Performance Hall
At Holiday Inn Grand Rapids Downtown by IHG, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a hot tub, meeting rooms, and conference space.
55-inch TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are other standard amenities. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 8 to 24 for adults and USD 3.89 to 3.89 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burger Theory​

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Personal motorized watercraft
  • Shopping

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,263 square feet of conference space
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • First-run movies
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per accommodation, per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 24.00 for adults, and USD 3.89 to 3.89 for children
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 11 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Rapids Downtown Holiday Inn
Holiday Inn Grand Rapids Downtown
Holiday Inn Hotel Grand Rapids Downtown
Holiday Inn Grand Rapids Downtown Hotel
Holiday Inn Grand Rapids Downtown Hotel Grand Rapids
Hotel Holiday Inn Grand Rapids Downtown Grand Rapids
Grand Rapids Holiday Inn Grand Rapids Downtown Hotel
Hotel Holiday Inn Grand Rapids Downtown
Holiday Inn Grand Rapids Downtown Grand Rapids
Holiday Inn Hotel
Holiday Inn
Holiday Grand Rapids Downtown

Frequently asked questions

Are free cancellation options available at Holiday Inn Grand Rapids Downtown by IHG?

Holiday Inn Grand Rapids Downtown by IHG offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Grand Rapids Downtown by IHG?

As of Jun 30, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Grand Rapids Downtown by IHG on Jul 3, 2025 start from $134.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Holiday Inn Grand Rapids Downtown by IHG?

This hotel is situated in John Ball Park within a 10-minute walk of DeVos Performance Hall and Van Andel Arena. You'll also find Public Museum of Grand Rapids and Gerald R. Ford Museum less than a mile away.

Will I be able to park at Holiday Inn Grand Rapids Downtown by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking and bicycle parking are also available.

Does Holiday Inn Grand Rapids Downtown by IHG include a casino?

No, Holiday Inn Grand Rapids Downtown by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Grand Rapids Downtown by IHG?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6 AM and 11 PM.

Is Holiday Inn Grand Rapids Downtown by IHG good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Holiday Inn Grand Rapids Downtown by IHG?

Yes, guests can enjoy a spa tub at this hotel.

Does Holiday Inn Grand Rapids Downtown by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Grand Rapids Downtown by IHG serves a cooked-to-order breakfast for a surcharge on weekday mornings at Burger Theory​.

Does Holiday Inn Grand Rapids Downtown by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Holiday Inn Grand Rapids Downtown by IHG for a fee of USD 25 per accommodation, per night.

Are there connecting rooms at Holiday Inn Grand Rapids Downtown by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Grand Rapids Downtown by IHG?

The closest major airport to Holiday Inn Grand Rapids Downtown by IHG is Gerald R. Ford International Airport (GRR), which is 14.8 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Grand Rapids Downtown by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Grand Rapids Downtown by IHG.

Holiday Inn Grand Rapids Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 712 out of 1007 reviews
Rating 8 - Good. 203 out of 1007 reviews
Rating 6 - Okay. 60 out of 1007 reviews
Rating 4 - Poor. 16 out of 1007 reviews
Rating 2 - Terrible. 16 out of 1007 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Miranda

Stayed 1 night in May 2025

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Johnny

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort

Ying/Yang

The welcome to the hotel was great! I wish I knew her name, but she had Blonde hair with glasses I believe. I am not sure if that narrows it down or not. Haha but very professional. The only bad thing I would have to say is the smell of the room once you enter, to be frank it was of “feet” which I am sure is from the carpet itself. They should be thoroughly cleaned or replaced with tile or plank wood. Other than that a wonderful stay!
Stayed 2 nights in Mar 2025

6/10 Okay

Shawn

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Stay was ok, early check out not recommended

The hotel was clean and everything was great until i was told that when i checked out early I was unable to receive a refund for the last night of my stay. The manager said he would give me my refund but i would have to request through hotels.com there were 2 witnesses (an employee and my son), yet when Hotels.com called the hotel, they refused, and hotels.com customer service did little to help get my money back
Stayed 2 nights in Mar 2025

10/10 Excellent

Theresa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the free shuttle transportation and the free parking. The rooms were clean and I had a great stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great downtown stay

Amazing stay. The hotel was amazing. Bed was comfy. Everything was clean and updated. Loved staying here.
Stayed 1 night in Dec 2024

10/10 Excellent

Courtney

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Raychelle

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great; staff was friendly and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Crystals

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Very loud, it’s about 50yds from the freeway which is elevated in this area
Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give Shaine a Raise!

The check in process was absolutely delightful. The front desk staff were friendly and knowledgable and gave great recommendations for things around town. Everything was clean and comfortable.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Getaway

Good getaway one night trip. Shuttle around the area was wonderful! Bedding was comfy. Clean hotel. Walls were very thin. Could hear hallway & expressway easily.
Stayed 1 night in Mar 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Restaurant was great!
Stayed 1 night in Mar 2025

10/10 Excellent

Gina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Darcy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Mar 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Mar 2025

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle service was amazing! Brandon who helped us get checked in at the front desk made our stay much more enjoyable too!
Stayed 1 night in Mar 2025

10/10 Excellent

Danielle

Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, comfortable.
Stayed 1 night in Mar 2025

8/10 Good

Garan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, friendly staff.
Stayed 1 night in Mar 2025

8/10 Good

Macie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Travis

Liked: Staff & service, property conditions & facilities, room comfort
The quality you expect.
Stayed 1 night in Feb 2025

10/10 Excellent

Mariam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025