Holiday Inn Grand Rapids Downtown, an IHG Hotel

3.0 star property
Hotel with free parking, a short walk to DeVos Performance Hall

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Grand Rapids Downtown, an IHG Hotel

Property amenity
Point of interest
Standard Room, 2 Queen Beds, City View | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Exterior
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Parking included
  • Breakfast available
  • Hot Tub
  • Room service
    Room service
  • Bar
    Bar

Explore the area

Map
310 Pearl Street NW, Grand Rapids, MI, 49504
  • Public Museum of Grand Rapids
    1 min walk
  • Van Andel Museum Center
    1 min walk
  • Grand Valley State University - Pew Campus
    2 min walk
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    20 min drive

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Room options

Standard Room, 1 King Bed, City View

  • 282 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • 435 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Communications)

  • 282 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • 286 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • 435 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • 435 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • 286 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

  • 286 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

  • 275 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Mid Floor)

  • 275 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Grand Rapids

Located in John Ball Park, Holiday Inn Grand Rapids Downtown, an IHG Hotel is within a 5-minute walk of DeVos Performance Hall and within 15 minutes of other popular attractions like Van Andel Arena. This 175-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Public Museum of Grand Rapids - 1 min walk
  • Gerald R. Ford Museum - 3 min walk
  • DeVos Performance Hall - 5 min walk
  • Van Andel Arena - 10 min walk
  • Downtown Market - 2 min drive

Getting around

  • Grand Rapids Station - 20 min walk
  • Gerald R. Ford International Airport (GRR) - 20 min drive

Restaurants

  • ‪Z's Bar & Restaurant - ‬5 min walk
  • ‪The B.O.B. - ‬9 min walk
  • ‪Burger King - ‬3 min walk
  • ‪The Knickerbocker - ‬8 min walk
  • ‪Barrio - ‬8 min walk

About this property

Holiday Inn Grand Rapids Downtown, an IHG Hotel

Hotel with free parking, a short walk to DeVos Performance Hall
At Holiday Inn Grand Rapids Downtown, an IHG Hotel, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a spa tub, conference space, and a 24-hour business center.
55-inch TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are other standard amenities. Housekeeping is available on request.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 8 to 24 for adults and USD 3.89 to 3.89 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burger Theory​

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool
  • Personal motorized watercraft
  • Shopping
  • Spa tub

Family friendly

  • Free crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,263 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • First-run movies
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per accommodation, per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 24.00 for adults, and USD 3.89 to 3.89 for children
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 11 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Rapids Downtown Holiday Inn
Holiday Inn Grand Rapids Downtown
Holiday Inn Hotel Grand Rapids Downtown
Holiday Inn Grand Rapids Downtown Hotel
Holiday Inn Grand Rapids Downtown Hotel Grand Rapids
Hotel Holiday Inn Grand Rapids Downtown Grand Rapids
Grand Rapids Holiday Inn Grand Rapids Downtown Hotel
Hotel Holiday Inn Grand Rapids Downtown
Holiday Inn Grand Rapids Downtown Grand Rapids
Holiday Inn Hotel
Holiday Inn
Holiday Grand Rapids Downtown

Frequently asked questions

Are free cancellation options available at Holiday Inn Grand Rapids Downtown, an IHG Hotel?

Holiday Inn Grand Rapids Downtown, an IHG Hotel offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Grand Rapids Downtown, an IHG Hotel?

As of Oct 25, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Grand Rapids Downtown, an IHG Hotel on Nov 3, 2024 start from $134.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Holiday Inn Grand Rapids Downtown, an IHG Hotel?

This hotel is situated in John Ball Park within a 10-minute walk of DeVos Performance Hall and Van Andel Arena. You'll also find Public Museum of Grand Rapids and Gerald R. Ford Museum less than a mile away.

Is there parking available at Holiday Inn Grand Rapids Downtown, an IHG Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking and bicycle parking are also available.

Does Holiday Inn Grand Rapids Downtown, an IHG Hotel include a casino?

No, Holiday Inn Grand Rapids Downtown, an IHG Hotel doesn't have a casino.

Is there an indoor pool at Holiday Inn Grand Rapids Downtown, an IHG Hotel?

Yes, this hotel has an indoor pool along with a spa tub. Guests have pool access between 6 AM and 11 PM.

What will couples enjoy most about a stay at Holiday Inn Grand Rapids Downtown, an IHG Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Holiday Inn Grand Rapids Downtown, an IHG Hotel have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Holiday Inn Grand Rapids Downtown, an IHG Hotel feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Grand Rapids Downtown, an IHG Hotel serves a cooked-to-order breakfast for a surcharge on weekday mornings at Burger Theory​.

Does Holiday Inn Grand Rapids Downtown, an IHG Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Holiday Inn Grand Rapids Downtown, an IHG Hotel for a fee of USD 25 per accommodation, per night.

Does Holiday Inn Grand Rapids Downtown, an IHG Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Grand Rapids Downtown, an IHG Hotel?

The closest major airport to Holiday Inn Grand Rapids Downtown, an IHG Hotel is Gerald R. Ford International Airport (GRR), which is 14.8 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Grand Rapids Downtown, an IHG Hotel?

No, there aren't any guestrooms with balconies at Holiday Inn Grand Rapids Downtown, an IHG Hotel.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 615 out of 1004 reviews" "
Rating 8 - Good. 253 out of 1004 reviews" "
Rating 6 - Okay. 87 out of 1004 reviews" "
Rating 4 - Poor. 25 out of 1004 reviews" "
Rating 2 - Terrible. 24 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, and convenient!
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca, West Des Moines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Heather, Sandusky

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean property. Having parking included is a HUGE bonus.
Stayed 1 night in Aug 2024

8/10 Good

Courtney

Liked: Cleanliness, staff & service
Worst room layout we have EVER had! Nothing made sense, bright lights, sink was completely removed from toilet, unnecessary “counter” near bed and a lounge chair that was inaccessible. If you want to wash your hands after using the bathroom you have to turn on bright lights disturbing anyone sleeping! Ridiculous!
Stayed 1 night in Jun 2024

10/10 Excellent

Philip

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great for visiting G. Ford museum and downtown
Stayed 3 nights in Jul 2024

8/10 Good

Kyle

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Storm

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decided to stay here after needing a place just for the night. After checking Air B&B and the other hotels in the area this was the cheapest without being rundown. I’m glad I stayed here as it’s conveniently located to downtown, the bed was very comfortable and we despite not asking for it we were given a handicap-able room which was nice and roomy. This will be my go to stay going forward.
Stayed 1 night in Jul 2024

10/10 Excellent

Luann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only place we stay down here
Stayed 1 night in Jul 2024

10/10 Excellent

sharon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Free parking ! Quick walk across bridge to downtown restaurants
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
-Great location. -Helpful and friendly staff. -Thoughtful gestures (e.g., make-up removing wipes).
Stayed 2 nights in Jul 2024

10/10 Excellent

Karrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful!
Stayed 3 nights in Jul 2024

10/10 Excellent

Koren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a show at DeVos and it was very easy to get to. The option to purchase breakfast was very helpful and all the staff was very friendly.
Stayed 1 night in Jul 2024

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Nora

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a concert. It’s a easy walk across the blue bridge for restaurants and music venues
Stayed 1 night in Jul 2024

8/10 Good

Jodi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not well insulated against outside noise.
Stayed 2 nights in Jul 2024

8/10 Good

Jodi

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that you needed a key card to access elevators to guest floors. Gives a bit of added security.
Stayed 1 night in Jul 2024

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Benjamin, Ann Arbor

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The receptionists failed to notify me/us that the hotel would be largely inaccessible on the evening of my stay, Saturday, July 6, because of the fireworks. I protested this failure to the night manager who brushed me off, saying that she would report the matter to her supervisor who would call me on Monday. The supervisor has not done so. The failure is easily resolved: post a notice on the front desk that is easily seen by all registering. The young woman who registered me was very pleasant,helpful and competent. This is a management failture, not a single-employee failure.
Stayed 1 night in Jul 2024

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were really great, the staff checked in on us shortly after getting our rooms, we got to check in early and they even offered FREE bikes to use.
Stayed 1 night in Jun 2024

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Our room was clean, and we received excellent customer service upon arriving.
Stayed 1 night in Jul 2024

10/10 Excellent

JULIE

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and welcoming. Eooms were clean and spacious. I loved the bikes we could "check out" free of charge. The hotel is within a walkable distance to most of downtown. Ot was also wonderful having the hotel shuttle availabe for our group events. I will most definitely stay again the next time i have an event in Grand Rapids
Stayed 2 nights in Jun 2024

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Jun 2024