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Recent guest reviews

My room had no remote control, so I had no TV. No one was ever at the desk or answered the phone to solve the problem. There were a lot of stains, although the rooms were set up well.

The rooms were large and comfortable... great bed and pillows. They had everything I needed. The only downside was the odor of the room and the jumping beans in the room above. Breakfast was good.

The room was big and clean. We slept well and the location was convenient to our agenda.

Loved the Hotel. Staff was great. Loved the layout of the room. There was body hair on the floor next to the tub (little black curly hairs). Kind of weirded me out but can see how it was easily missed. Would definitely stay again.

Excellent stay would definitely would recommend & stay again

Staff was very pleasant and accommodating. Hotel was very clean, well-stocked and neatly kept. Worth every penny spent!

Large, spacious room and property. A little hard to find with the gps.

Parking lot was not lit at all. Couldnt get extra pillows at 7pm because housekeeping was closed?? Sofa bed was horrid but it was a decent room.

The location made for a quiet evening and night with no traffic noises outside.

Lcheck in was easy, and staff was great. The rooms were clean and comfortable.

Worked out great for my short stay. Very friendly staff.

The couch bed and chair were all practically touching each other all in the same room. On the website description it said there was a separate seating area. This obviously was a problem with the data coming in from the website and the actual room that we were given, a handicap room. It was very disappointing, the front desk did nothing to help resolve, they did not apologize they just simply made excuses. Also the room that was in the photography on the web did not match the room that we got. Very disappointing.

The welcoming and professional front desk staff is the best feature of this hotel, once you are able to locate it. The various map services bring you to an address that is easily half a mile from the hotel, which is only accessible via the Target parking lot. In fact the hotel is located strangely behind Target. The rest of the hotel is OK/average.

Check in was easy. Room had a couch, desk, bed was nicely made. Room temp was comfortable. The breafeast bar was alitle disappointing for the price I paid to stay. Woule definably go back again.

28th St Se Grand Rapids MI

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • 24-hour fitness center
  • 24-hour business center

Located within a leisurely stroll of Patterson Ice Center, SpringHill Suites Grand Rapids Airport Southeast is within a few miles (5 km) of Centerpointe Mall. This 3-star hotel welcomes guests with 109 rooms and conveniences like a 24-hour fitness center, free in-room WiFi, and free self parking.


Rooms

The 109 accommodations feature sitting areas. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Sofa beds, microwaves, and refrigerators are other standard amenities. Housekeeping is available on request.


Property features

SpringHill Suites Grand Rapids Airport Southeast features a 24-hour fitness center, free WiFi in public areas, and conference space. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center, express check-in, and express check-out.

Room options

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for SpringHill Suites Grand Rapids Airport Southeast

Everyone (13) Couples (6) Family (13) Other (1)
5
Everyone

By on Aug 22, 2020

5
Everyone

By on Aug 16, 2020

2
Family

My room had no remote control, so I had no TV. No one was ever at the desk or answered the phone to solve the problem. There were a lot of stains, although the rooms were set up well.

By , from Auburn Hills, MI on Aug 14, 2020

4
Everyone

By on Nov 25, 2019

Review comment responded on Dec 11, 2019

Thank you for staying with us at the SpringHill Suites Grand Rapids Airport! We hope to see you again soon!

4
Family Family

The rooms were large and comfortable... great bed and pillows. They had everything I needed. The only downside was the odor of the room and the jumping beans in the room above. Breakfast was good.

By on Aug 12, 2019

4
Family Family

The room was big and clean. We slept well and the location was convenient to our agenda.

By on Jul 9, 2019

4
Everyone

By on Jun 19, 2019

4
Everyone

By on May 29, 2019

4
Partner Couples

Loved the Hotel. Staff was great. Loved the layout of the room. There was body hair on the floor next to the tub (little black curly hairs). Kind of weirded me out but can see how it was easily missed. Would definitely stay again.

By on May 15, 2019

Review comment responded on May 18, 2019

We are very sorry that your bathroom was not 100% clean. We inspect after our room attendants clean to avoid rooms being rented that are not up to Marriott Standards. I am sorry that we did not deliver the best experience for your stay.

5
Partner Couples

Excellent stay would definitely would recommend & stay again

By on May 14, 2019

Review comment responded on May 14, 2019

Awesome! We are very happy to have you come back and we are pleased that you rated your stay as excellent! Thank you for sharing your experience with other travelers.

SpringHill Suites Grand Rapids Airport Southeast

5250 28th St Se, Grand Rapids, MI 49512
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