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SpringHill Suites Grand Rapids Airport Southeast

3.0 out of 5.0

Recent guest reviews

Very nice Hotel and staff. Very positive 4 day stay. There were a couple of small issues for us. The signs off of Hotel Ave. were very small. Our GPS told us we had arrived and we had to drive around the shopping center to find the sign which was very small. The only other issue was just with the comfort of the pull out sofa bed which is very common. Not sure that much can be done about that. Overall Staff was good and breakfast was nice.

This was the first time at this hotel and overall it was clean and well maintained. The major issue we had was that we were on the main floor and granted we had a nice room (King bed, whirlpool, sofa couch) but you can hear the people upstairs very easily and each of the two nights we stayed we had to call the front desk for assistance in calming the noise above us done. Additionally, you can easily hear through the walls. Hotels such as this really need to consider investing more money at point of construction to help eliminate/reduce noise so that guests will want to return.

Our stay was very pleasant. We needed a place to stay when power was out the day before Christmas this year. The room was clean and pleasant. Staff was friendly. We didn't really take advantage of the pool, gym or other amenities, but everything looked very nice.

As another person commented this hotel is a bit hard to find. It is well worth finding however. My GPS said I had arrived when I was in a main intersection. In reality, the hotel is tucked back behind two layers of shopping malls. The sign is small and low to the ground thus making it easy to miss. The hotel itself is very nice. The staff are very friendly and accommodating. They were there to help with the luggage when I asked for help, gave good directions to where we needed to go and gave me laundry soap at no charge. The continental breakfast had a lot of variety, including hot foods. If I am ever in the area again, I will gladly stay at this hotel.

I picked this hotel due to the close proximity to the airport and price. Excellent value with suite like rooms and breakfast included

We were very impressed with how clean our suite was, and the friendliness of the staff. It was very well located for major Grand Rapids area attractions. We were quite pleased with our stay and will recommend it to friends and family. The only drawback was the miniscule signage posted on 28th street and Hotel Avenue--we were constrained to call the hotel to ask for directions as a result of missing the tiny sign.

This is one of the nicest hotels I have stayed in. I really liked the fact that it was more like a suite than just a room, with a seperate sitting area. Also, it was great with the Target store so close if one needed something.

Instead of driving an hour north on snow covered Highway 131 and returning the next morning I decided to find a place to hide from the impending snowfall. Spring Hill Suites is a nice quiet hotel away from all the traffic and noise of 28th Street but still close enough to all the good restaurants in that area and less than five minutes from the airport. The hotel staff was very friendly and the room was very clean, comfortable and warm. I like the single serve coffee maker in the room and the spotless kitchenette. The room had a nice big flat panel television that was viewable from both rooms in the suite. Although the hotel is hard to find if you don't know the area, and the road leading to the hotel is low priority on the city's snow plow list, it's well worth the search. I'll definitely look them up next time I'm snowbound in Grand Rapids.

We stayed 3 nights for a quiet, restful get-away. We had great service with a comfortable and spacious suite. We loved being able to use the fridge and microwave for quick meals and snacks to save money for the nice dinner out. They provided breakfast for us too. We were surprised to see it tucked away in the woods surrounded by beautful fall trees, yet so close to shopping and restaurants. We would go back again.

Room was very nice. Staff were very friendly and helpful.

This is a great new hotel!! It is just off the main drag (28th) so it is very quite but still close to everything. The Desk staff (Martha) was very help full and the rooms were very clean. Breakfast great and having a Bar in the lobby was a nich touch. It is much nicer hotel then the Courtyard.

5250 28th St Se Grand Rapids MI

Hotel highlights

  • Free full breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Bar/lounge

Located within a leisurely stroll of Patterson Ice Center, SpringHill Suites Grand Rapids Airport Southeast is within a few miles (5 km) of Woodland Mall. This 109-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and a 24-hour fitness center. It's also near Calvin College Ecosystem Preserve and Calvin College.


Dining

Start your day off right with a free full breakfast. Quench your thirst with a drink at the bar/lounge.


Rooms

All 109 air-conditioned accommodations feature sitting areas. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Sofa beds, microwaves, and refrigerators are other standard amenities.


Property features

Guests staying at SpringHill Suites Grand Rapids Airport Southeast enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include 3 meeting rooms, conference space, and a 24-hour business center.

Room options

Standard Suite

Queen 2 | Sleeps 5

Deluxe Suite

King 1 | Sleeps 3

Guest reviews for SpringHill Suites Grand Rapids Airport Southeast

Everyone (2) Couples (3) Family (6) Other (1)
4

nice stay overall one problem

Everyone

By , from Everett, WA on Oct 10, 2016

Review comment responded on Oct 17, 2016

Thank you for taking the time to leave feedback regarding your stay. I am happy to hear that you enjoyed the hotel and the hotel staff! Please know we take guest matters extremely seriously and the issue you experienced with your suite was discussed with the entire housekeeping department. Thank you again for your business and we hope to see you again next time you are in the area.

4

nice hotel, close to airport

Everyone

Very nice Hotel and staff. Very positive 4 day stay. There were a couple of small issues for us. The signs off of Hotel Ave. were very small. Our GPS told us we had arrived and we had to drive around the shopping center to find the sign which was very small. The only other issue was just with the comfort of the pull out sofa bed which is very common. Not sure that much can be done about that. Overall Staff was good and breakfast was nice.

By , from Parkersburg, WV on Aug 22, 2016

Review comment responded on Aug 31, 2016

Thank you for taking the time to leave a review, we appreciate the feedback! I am happy to hear that you enjoyed your four day stay and that the staff was nice and helpful. We look forward to seeing you next time you are in Grand Rapids!

3

great, except....

Families

This was the first time at this hotel and overall it was clean and well maintained. The major issue we had was that we were on the main floor and granted we had a nice room (King bed, whirlpool, sofa couch) but you can hear the people upstairs very easily and each of the two nights we stayed we had to call the front desk for assistance in calming the noise above us done. Additionally, you can easily hear through the walls. Hotels such as this really need to consider investing more money at point of construction to help eliminate/reduce noise so that guests will want to return.

By on Aug 5, 2014

4

nice stay

Families

Our stay was very pleasant. We needed a place to stay when power was out the day before Christmas this year. The room was clean and pleasant. Staff was friendly. We didn't really take advantage of the pool, gym or other amenities, but everything looked very nice.

By on Dec 30, 2013

4

comfortable stay

Families

As another person commented this hotel is a bit hard to find. It is well worth finding however. My GPS said I had arrived when I was in a main intersection. In reality, the hotel is tucked back behind two layers of shopping malls. The sign is small and low to the ground thus making it easy to miss. The hotel itself is very nice. The staff are very friendly and accommodating. They were there to help with the luggage when I asked for help, gave good directions to where we needed to go and gave me laundry soap at no charge. The continental breakfast had a lot of variety, including hot foods. If I am ever in the area again, I will gladly stay at this hotel.

By on Feb 16, 2013

4

excellent location for airport

Families

I picked this hotel due to the close proximity to the airport and price. Excellent value with suite like rooms and breakfast included

By on Jan 2, 2011

4

spring hill suites grand rapids airport

Couples

We were very impressed with how clean our suite was, and the friendliness of the staff. It was very well located for major Grand Rapids area attractions. We were quite pleased with our stay and will recommend it to friends and family. The only drawback was the miniscule signage posted on 28th street and Hotel Avenue--we were constrained to call the hotel to ask for directions as a result of missing the tiny sign.

By on Aug 28, 2010

5

wonderful stay

Families

This is one of the nicest hotels I have stayed in. I really liked the fact that it was more like a suite than just a room, with a seperate sitting area. Also, it was great with the Target store so close if one needed something.

By on Jun 26, 2010

5

snowbound in gr!

Singles

Instead of driving an hour north on snow covered Highway 131 and returning the next morning I decided to find a place to hide from the impending snowfall. Spring Hill Suites is a nice quiet hotel away from all the traffic and noise of 28th Street but still close enough to all the good restaurants in that area and less than five minutes from the airport. The hotel staff was very friendly and the room was very clean, comfortable and warm. I like the single serve coffee maker in the room and the spotless kitchenette. The room had a nice big flat panel television that was viewable from both rooms in the suite. Although the hotel is hard to find if you don't know the area, and the road leading to the hotel is low priority on the city's snow plow list, it's well worth the search. I'll definitely look them up next time I'm snowbound in Grand Rapids.

By on Jan 9, 2010

4

great get-away in our own town.

Couples

We stayed 3 nights for a quiet, restful get-away. We had great service with a comfortable and spacious suite. We loved being able to use the fridge and microwave for quick meals and snacks to save money for the nice dinner out. They provided breakfast for us too. We were surprised to see it tucked away in the woods surrounded by beautful fall trees, yet so close to shopping and restaurants. We would go back again.

By on Oct 26, 2009