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SpringHill Suites Grand Rapids Airport Southeast

3.0 out of 5.0

Recent guest reviews

The room was big and clean. We slept well and the location was convenient to our agenda.

Loved the Hotel. Staff was great. Loved the layout of the room. There was body hair on the floor next to the tub (little black curly hairs). Kind of weirded me out but can see how it was easily missed. Would definitely stay again.

Excellent stay would definitely would recommend & stay again

Staff was very pleasant and accommodating. Hotel was very clean, well-stocked and neatly kept. Worth every penny spent!

Large, spacious room and property. A little hard to find with the gps.

Parking lot was not lit at all. Couldnt get extra pillows at 7pm because housekeeping was closed?? Sofa bed was horrid but it was a decent room.

The location made for a quiet evening and night with no traffic noises outside.

Lcheck in was easy, and staff was great. The rooms were clean and comfortable.

Worked out great for my short stay. Very friendly staff.

The couch bed and chair were all practically touching each other all in the same room. On the website description it said there was a separate seating area. This obviously was a problem with the data coming in from the website and the actual room that we were given, a handicap room. It was very disappointing, the front desk did nothing to help resolve, they did not apologize they just simply made excuses. Also the room that was in the photography on the web did not match the room that we got. Very disappointing.

The welcoming and professional front desk staff is the best feature of this hotel, once you are able to locate it. The various map services bring you to an address that is easily half a mile from the hotel, which is only accessible via the Target parking lot. In fact the hotel is located strangely behind Target. The rest of the hotel is OK/average.

Check in was easy. Room had a couch, desk, bed was nicely made. Room temp was comfortable. The breafeast bar was alitle disappointing for the price I paid to stay. Woule definably go back again.

Very nice Hotel and staff. Very positive 4 day stay. There were a couple of small issues for us. The signs off of Hotel Ave. were very small. Our GPS told us we had arrived and we had to drive around the shopping center to find the sign which was very small. The only other issue was just with the comfort of the pull out sofa bed which is very common. Not sure that much can be done about that. Overall Staff was good and breakfast was nice.

This was the first time at this hotel and overall it was clean and well maintained. The major issue we had was that we were on the main floor and granted we had a nice room (King bed, whirlpool, sofa couch) but you can hear the people upstairs very easily and each of the two nights we stayed we had to call the front desk for assistance in calming the noise above us done. Additionally, you can easily hear through the walls. Hotels such as this really need to consider investing more money at point of construction to help eliminate/reduce noise so that guests will want to return.

Our stay was very pleasant. We needed a place to stay when power was out the day before Christmas this year. The room was clean and pleasant. Staff was friendly. We didn't really take advantage of the pool, gym or other amenities, but everything looked very nice.

As another person commented this hotel is a bit hard to find. It is well worth finding however. My GPS said I had arrived when I was in a main intersection. In reality, the hotel is tucked back behind two layers of shopping malls. The sign is small and low to the ground thus making it easy to miss. The hotel itself is very nice. The staff are very friendly and accommodating. They were there to help with the luggage when I asked for help, gave good directions to where we needed to go and gave me laundry soap at no charge. The continental breakfast had a lot of variety, including hot foods. If I am ever in the area again, I will gladly stay at this hotel.

I picked this hotel due to the close proximity to the airport and price. Excellent value with suite like rooms and breakfast included

5250 28th St Se Grand Rapids MI

Hotel highlights

  • Free full breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Bar/lounge

Located within a leisurely stroll of Patterson Ice Center, SpringHill Suites Grand Rapids Airport Southeast is within a few miles (5 km) of Centerpointe Mall. This 109-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and a 24-hour fitness center.


Dining

Free full breakfast is included with your stay. Quench your thirst with a drink at the bar/lounge.


Rooms

A 32-inch flat-screen TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a sofa bed, a sitting area, and a refrigerator.


Property features

Guests staying at SpringHill Suites Grand Rapids Airport Southeast enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 1 King Bed with Sofa bed

King 1 | Sleeps 3

Suite, 1 King Bed with Sofa bed, Jetted Tub

King 1 | Sleeps 3

Guest reviews for SpringHill Suites Grand Rapids Airport Southeast

Everyone (10) Couples (6) Family (10) Other (1)
4
Families Families

The room was big and clean. We slept well and the location was convenient to our agenda.

By on Jul 9, 2019

4
Everyone

By on Jun 19, 2019

4
Everyone

By on May 29, 2019

4
Partner Couples

Loved the Hotel. Staff was great. Loved the layout of the room. There was body hair on the floor next to the tub (little black curly hairs). Kind of weirded me out but can see how it was easily missed. Would definitely stay again.

By on May 15, 2019

Review comment responded on May 18, 2019

We are very sorry that your bathroom was not 100% clean. We inspect after our room attendants clean to avoid rooms being rented that are not up to Marriott Standards. I am sorry that we did not deliver the best experience for your stay.

5
Partner Couples

Excellent stay would definitely would recommend & stay again

By on May 14, 2019

Review comment responded on May 14, 2019

Awesome! We are very happy to have you come back and we are pleased that you rated your stay as excellent! Thank you for sharing your experience with other travelers.

5
Families Families

Staff was very pleasant and accommodating. Hotel was very clean, well-stocked and neatly kept. Worth every penny spent!

By on May 5, 2019

Review comment responded on May 5, 2019

Thank you for sharing your feedback with other travelers about your recent stay at our property. We appreciate your time and we are happy that you enjoyed your stay with us. Hopefully we will see you again in the future.

4
Partner Couples

Large, spacious room and property. A little hard to find with the gps.

By on Apr 14, 2019

Review comment responded on Apr 30, 2019

I am sorry the directions are tricky with the GPS due to our address and the shopping district. We are located behind the Target and the GPS usually tells you are here when all you can see are restaurants and Target. We are happy you made it through the GPS directions to find the hotel. Thank you for reviewing the property.

3
Everyone

Parking lot was not lit at all. Couldnt get extra pillows at 7pm because housekeeping was closed?? Sofa bed was horrid but it was a decent room.

By on Jan 7, 2019

5
Everyone

The location made for a quiet evening and night with no traffic noises outside.

By on Nov 28, 2018

5
Everyone

Lcheck in was easy, and staff was great. The rooms were clean and comfortable.

By on Oct 20, 2018

SpringHill Suites Grand Rapids Airport Southeast

5250 28th St Se, Grand Rapids, MI 49512
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.