Staff was very friendly and the cleanliness of the hotel was amazing
New hotel. Everything is new. Don't stay on the first floor it is loud. Beds are decent.
Stay at this hotel about once a month. Clean rooms, comfortable beds, and very friendly staff.
The property had light and fresh furnishings. The breakfast was good and they provided an Uber when the shuttle wasn't running to the airport. I highly recommend TRU.
On our first night we suffered a power outage and had to walk down the stairwell with just our phone because the emergency lights were not working. On our third night there was a fire alarm go off at 4 am. No refund/discount offered
Room was small and the power went out at 1:50 am and they did not accommodate us for the power going out.
The finishes, furniture and layout of room/bathroom were different than I have previously experienced and I liked them. Only downside was the sound of the secure doors closing as folks accessed their rooms.
Located in East Paris within a short walk of Patterson Ice Center, Tru by Hilton Grand Rapids Airport is within a mile (2 km) of Centerpointe Mall. This 98-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
Each morning free breakfast is included with your stay.
All 98 rooms feature refrigerators, coffee makers, and free local calls. 55-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Rooms also include designer toiletries.
At Tru by Hilton Grand Rapids Airport, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free shuttle from the hotel to the airport (available on request). The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
Staff was very friendly and the cleanliness of the hotel was amazing
New hotel. Everything is new. Don't stay on the first floor it is loud. Beds are decent.
Stay at this hotel about once a month. Clean rooms, comfortable beds, and very friendly staff.
The property had light and fresh furnishings. The breakfast was good and they provided an Uber when the shuttle wasn't running to the airport. I highly recommend TRU.
On our first night we suffered a power outage and had to walk down the stairwell with just our phone because the emergency lights were not working. On our third night there was a fire alarm go off at 4 am. No refund/discount offered
Room was small and the power went out at 1:50 am and they did not accommodate us for the power going out.
