The manager was friendly and attentive. He was a great host, and treated us as if we were his personal guests. Marriot better hold on to this guy. People like Matt are quite rare now days.
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It was a great staff and location...................
The staff at the front desk were amazing. So friendly. Really enjoyed meeting and talking with them when we got to the hotel. They were very helpful. I would definitely recommend this hotel to my friends. I visit Grand Rapids often and will definitely stay here again.
I rent a room to work and rest, did both very well
Located in Kentwood within a short walk of Patterson Ice Center, Courtyard by Marriott Grand Rapids Airport is within 2 miles (3 km) of MSA Fieldhouse. This 3-star hotel welcomes guests with 84 rooms and conveniences like free in-room WiFi, free self parking, and a gym.
You can sip a beverage at the coffee shop/cafe.
Guests can expect free WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available on request.
At Courtyard by Marriott Grand Rapids Airport, guests have access to a gym, free WiFi in public areas, and conference space. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, express check-out, and an ATM.
The manager was friendly and attentive. He was a great host, and treated us as if we were his personal guests. Marriot better hold on to this guy. People like Matt are quite rare now days.
Unsubscribe this email address. I don't care to recieve emails.
Thanks for staying here at the Courtyard by Marriott - is there anything we could have done better? Please do contact us at 616 954 0500 and ask for either myself, Mikael or Kim, the GM. Thank you
It was a great staff and location...................
Thanks for your feedback - and welcome back soon! Mikael
Thanks for sharing your feedback with us - I am happy you enjoyed your stay! Front Desk Staff
We appreciate your honest rating and will use this as motivation to strive for a more Excellent service experience in the future.
The staff at the front desk were amazing. So friendly. Really enjoyed meeting and talking with them when we got to the hotel. They were very helpful. I would definitely recommend this hotel to my friends. I visit Grand Rapids often and will definitely stay here again.
Thank you for all your kind words about our property along with our staff here at the Courtyard Marriott. We really pride ourselves in being a home away from home for our guests. We hope to see you again in the near future!
My sincere apologies for your less then perfect stay! Mikael