I came with the family . The pool was great. They did not clean the room when requested, I was told they were short staffed. The room had a funny smell- reminded me of a hospital with oxygen in use- very unpleasant!
The room is ok .
We waited to check in for about 10 minutes. After getting our room key, we walked to our room and discovered it was dirty and occupied. Went all the way back to the front desk and waited again. Next room had comfy beds and a nice shower, but not cleaned very well. My mom walked on the carpet in white socks and her socks became very dirty. Also, ghe shampoo in the bathroom was open and half gone. At one point we asked for more washcloths and toilet paper and it was never brought, so we had to stop a maid to get them. The pool area didnt always have towels and the jets in the hot tub didnt work. After i checked out and left, i found a charge on my credit card for $203. Called and they said they would remove, instead of removing i found another $406 charge. Still waiting for both to be returned. Staff was friendly, free breakfast was good, vending machines cheap, and airport shuttle great.
Ok
There were ants in the room that had to be cleaned up. There was black stuff coming out of the shower when my daughter took a shower. The coffee pot in the room was missing parts so it was unusable.
Clean room
Decent location, was clean and good pricing.
Breakfast was packaged muffins or cereal and coffee only. Toilet kept running. Heater was exceptionally loud even at lowest level. Card reader on outside door around back was wobbly and difficult to use. Not a very secure feeling.
The place was very clean, plus the staff were friendly and very helpful with your needs did everything they could to make your stay great,
When we arrived our room was a disaster, and our keys stopped working after they switched us rooms for the second day of our stay.
Rooms clean, Hallway carpet was dirty no hot chocolate at breakfast It is easy to get in and out of property and highway is close
Old and tired property. Room was ok, but bathroom from the 70’s. Several spider nests hanging fro room ceilings. Ugly, but to be expected for the price you pay b
Great people working here! Very clean! Courteous also.
Very nice staff!!! Orbitz website indicated cribs available - that is really not the case here, but they did find a pack-n-play for us to use.
Nice accessible Hotel close to airport and some food places
Would like different pillow sizes. The bed was a little soft for us.
Located in Forest Hills within a short walk of MSA Fieldhouse, Best Western Hospitality Hotel & Suites is within a mile (2 km) of Patterson Ice Center. This 120-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
Start your day off right with a free breakfast, offered on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM. Order from 24-hour room service to satisfy your hunger without leaving your room.
Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
At Best Western Hospitality Hotel & Suites, guests enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking and a bus station shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.
I came with the family . The pool was great. They did not clean the room when requested, I was told they were short staffed. The room had a funny smell- reminded me of a hospital with oxygen in use- very unpleasant!
The room is ok .
We waited to check in for about 10 minutes. After getting our room key, we walked to our room and discovered it was dirty and occupied. Went all the way back to the front desk and waited again. Next room had comfy beds and a nice shower, but not cleaned very well. My mom walked on the carpet in white socks and her socks became very dirty. Also, ghe shampoo in the bathroom was open and half gone. At one point we asked for more washcloths and toilet paper and it was never brought, so we had to stop a maid to get them. The pool area didnt always have towels and the jets in the hot tub didnt work. After i checked out and left, i found a charge on my credit card for $203. Called and they said they would remove, instead of removing i found another $406 charge. Still waiting for both to be returned. Staff was friendly, free breakfast was good, vending machines cheap, and airport shuttle great.
The credits have been done to your card; we apologize for the inconvenience. I am very glad you enjoyed the breakfast.
Ok
Thank you for your generous score.
There were ants in the room that had to be cleaned up. There was black stuff coming out of the shower when my daughter took a shower. The coffee pot in the room was missing parts so it was unusable.
I apologize that these issues occurred, If you would have let us know we could have taken care of you right away.
Clean room
Thank You
Decent location, was clean and good pricing.
Thank You
Thank you