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Located within a mile (2 km) of Patterson Ice Center, Best Western Hospitality Hotel & Suites is within 3 miles (5 km) of Woodland Mall. This 120-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi. Near the airport, the hotel is also close to Forest Hills Fine Arts Center and Calvin College Ecosystem Preserve.


Start your day off right with a free hot/cold buffet breakfast, served each morning from 7 AM to 10 AM. Savor a meal from the comfort of your room with 24-hour room service, or make new friends at the free manager's reception.


All of Best Western Hospitality Hotel & Suites's 120 rooms are recently renovated and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Free weekday newspapers, free long-distance calls, and free local calls are also available.

Property features

At Best Western Hospitality Hotel & Suites, guests enjoy features like an indoor pool, a fitness center, and a spa tub. There's free parking and a free airport shuttle. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include free WiFi in public areas, 3 meeting rooms, and a 24-hour business center.


  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Best Western Hospitality Hotel & Suites

5500 28th Street SE Grand Rapids MI 49512

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Best Western Hospitality Hotel & Suites provides a spa tub and a fitness center. High-speed wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. 3 meeting rooms are available. An area shuttle within 3 mi and a roundtrip airport shuttle are complimentary for guests. This Grand Rapids hotel also offers a picnic area, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Best Western Hospitality Hotel & Suites is a smoke-free property.

  • 24-hour front desk 
  • Total number of rooms - 120 
  • Number of floors - 2 
  • Free airport transportation 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free breakfast 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Laundry facilities 
  • Meeting rooms 3 
  • Picnic area 
  • Luggage storage 
  • Free self parking 
  • Long-term parking (surcharge) 
  • Number of meeting rooms - 3 
  • Free reception 
  • Year Built 1970 
  • Free area shuttle 
  • 24-hour business center 
  • Spa tub 
  • Indoor pool 
  • Television in common areas 
  • Free WiFi 
  • Smoke-free property 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Area shuttle (complimentary)  
  • Laundry facilities  
  • Refrigerator  
  • Microwave  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Long-term parking (surcharge), Free self parking

Room Amenities

Best Western Hospitality Hotel & Suites offers 120 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Premium satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless high-speed Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in April 2015.

  • Premium TV channels 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Free weekday newspaper 
  • Phone 
  • Free local calls 
  • Free long-distance calls 
  • Microwave 
  • Refrigerator 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Television 
  • Iron/ironing board 
  • Desk 
  • Blackout drapes/curtains 
  • Satellite TV service 
  • Free WiFi 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 
  • Rollaway/extra beds (surcharge) 

Where to Eat

A complimentary hot/cold buffet breakfast is served each morning between 7 AM and 10 AM. A complimentary manager's reception is offered on select days.

24-hour room service is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 
  • Accessible bathroom 
  • Roll-in shower 

Hotel Policies


Check-in time ends at 7 AM

Check-in time starts at 15:00:00

Minimum check-in age is 21


Check-out time is 11:00:00

Payment types


  • Pets allowed for an extra charge of USD 10 per pet, per day (maximum USD 70.00 per stay), plus a deposit of USD 10.00 per day
  • 2 per room (up to 40 lb)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No cribs (infant beds) available


You'll be asked to pay the following charges at the property:
  • Deposit: USD 100.00 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet deposit: USD 10.00 per day
  • Pet fee: USD 10 per pet, per day (maximum USD 70.00 per stay)
  • Rollaway bed fee: USD $10.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Best Western Hospitality Grand Rapids
  • Best Western Hospitality Hotel
  • Best Western Hospitality Hotel Grand Rapids
  • Best Western Hospitality Hotel And Suites
  • Best Western Grand Rapids
  • Grand Rapids Best Western

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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