Holiday Inn Express Grand Rapids Airport North2.5 out of 5.0
Recent guest reviews
This hotel was clean and the staff was accommodating. It would have been nice to have coffee and beverages available in the lobby. The restaurant didn't really offer much to our liking. The rooms are quite noisy and I could hear the entire conversation of the people next to us. There was also a little league baseball team that was running up and down the hallways until very late at night. We didn't get much sleep the first night and when it happened again during the second night, we complained to the staff. It appears that the staff assisted in getting the noise to a minimum. The bathroom door was difficult to open once closed. If I was alone, I would have been stuck in the toilet area without my phone. Overall, it was a decent stay; however, we are choosing a different hotel for our next stay.
My party was in town for a family wedding. We booked through Hotwire for a 2 queen room (guaranteed). Upon arrival, the person at the front desk informed us that a mistake occurred during an earlier shift and no 2 queen room was available. She offered us the option of a room with a king bed/pull out couch or 2 separate rooms. We needed 2 beds and were thankful to have options! She patiently and politely changed our reservation. Thank you, evening front desk staff! We enjoyed the gym, J.R. Watkins toiletries, and continental breakfast (choices available for those with dietary restrictions and outdoor seating available). The pool looked nice too. This hotel was a great option.
I am very pleased with the hotel and staff. Everyone was exceptionally friendly. I was also impressed with the ongoing cleanliness of this hotel. You can tell that the staff takes great pride in providing their guest with an great experience. Breakfast had a numerous selections and the coffee was always "fresh," at varying times of the day/evening. Our room (double queen) was very comfortable and the beds gave a great sleeping experience. Room are very secure and we felt safe. I would definitely stay again. WindyCity Traveler.
A one night stay for me and a colleague. We were only here one night but liked the hotel. There are two other new hotels immediately adjacent to this property but the price was right. The room was clean, bright, and spacious and the location near the airport is really helpful since our flights were very early in the morning.
I don't even know why the room was being rented out. The bathroom door didn't close which is way too much sharing for me. I was given $20 off the $160 room. Also, when I showed the breakfast attendant that the creamer had curdled in my coffee she replaced the coffee, not the creamers. I tried two creamers from different bowls and both curdled. I finally just took a milk from the fridge. I won't go back because of the bathroom door. On the positive side, the place was clean, the front desk staff were friendly, the breakfast selection was good, and I enjoyed the outdoor fire pit.
We Recently Stayed Here Over *Memorial Day* Weekend, For A Wedding. The Rooms And Bathroom Were Clean, They Had A *HOT* Breakfast-Sausage, Pancakes, Eggs, etc, And, The Was Very *Helpful* And *Friendly*. They Also Had A Pool, That Our Kids And My Husband Really Enjoyed Using During Our Stay. I Would *Definitely* Recommend This Hotel To Anyone Coming To Visit Michigan, And Looking For A Reasonably Priced Place To Stay.:-)
And the room was only partially furnished. Friendly folks, tho. Still would have stayed elsewhere. I always expect a place to sit, a small table. For well over a hundred bucks, should not be so sparse.
All new location. Quiet location though near the freeway and 12 minutes from the airport. High end beds and bedding. Very modern decor. Very good morning breakfast with the famous Holiday Inn cinnamon rolls, bacon, eggs and gravy & biscuits.
I travel to Grand Rapids quite frequently for work, and have stayed in many hotels in the area. Most of the hotels around the airport are okay, but I was extremely pleased with my last trip to GR. This hotel is clean, conveniently located, modern, and the best part is that the staff was incredible. I booked my reservation with 1-800-HOLIDAY and there was some sort of miscommunication, at check in, the desk staff were incredible and worked extremely hard to accommodate my wife and I. When we got to our room, it was spotless. I can usually find something wrong in a hotel room as I travel a lot, but not here. In the morning, the continental breakfast was hot and delicious. Their selection was pretty awesome compared to a lot of other hotels. They had bacon, sausage, biscuits and gravy, and much more. It was snowing pretty heavy that night, and the maintenance man even went out and removed the snow from everyone's vehicles! At check out, the desk staff was attentive and seemed to care of my opinion on my stay. I'm very impressed with this new hotel, and recommend it to anybody! Ill be back!
This hotel looks brand new-I believe it used to be across the street? Fun colors and clean! Staff helpful, bottled water for guests in the lobby and nice breakfast. Rooms were very clean, beds super comfy with white linens, pillows perfect. Nice tv and bathroom clean. Great location and close to shopping and restaurants.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Free airport shuttle
Located 2.9 mi (4.6 km) from Watermark Country Club, Holiday Inn Express Grand Rapids Airport North is within a 10-minute drive of other popular attractions like Woodland Mall. This 114-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
A 42-inch flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport down comforters and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a sofa bed, a refrigerator, and a microwave.
Built in 2018, the brand new Holiday Inn Express Grand Rapids Airport North offers an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Reviews from Trip Advisor
% of guests recommend this hotelTotal of 29 reviews