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JW Marriott Hotel Grand Rapids

4.0 star property
Central hotel with a full-service spa connected to the convention center in Grand Rapids

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Photo gallery for JW Marriott Hotel Grand Rapids

Exterior
Lobby
Premium bedding, minibar, in-room safe, desk
Restaurant
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pool
  • Room service
  • Housekeeping

Explore the area

Map
235 Louis Campau Promenade Nw, Grand Rapids, MI, 49503
  • DeVos Performance Hall
    ‪4 min walk‬
  • Van Andel Arena
    ‪6 min walk‬
  • Downtown Market
    ‪17 min walk‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪20 min drive‬

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Room options

View all photos for Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 2 Queen Beds, River View

Premium bedding, minibar, in-room safe, desk

Grand Room, 2 Queen Beds, River View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

  • 365 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

  • 365 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Separate tub and shower, deep soaking tub, hair dryer, bathrobes

Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • 365 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

  • 900 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

  • 365 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, River View

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Grand Rapids

Located in Downtown Grand Rapids, JW Marriott Hotel Grand Rapids is adjacent to DeVos Performance Hall and within a 10-minute walk of other popular attractions like Van Andel Arena. This 333-room, 4-star hotel has a restaurant, a full-service spa, and an indoor pool. Centrally located in Grand Rapids, the hotel is connected to the convention center, and a short walk from Rosa Parks Circle and Grand Rapids Art Museum.

What's nearby

  • DeVos Performance Hall - 4 min walk - 0.3 miles
  • DeVos Place Convention Center - 5 min walk - 0.3 miles
  • Van Andel Arena - 6 min walk - 0.4 miles
  • Gerald R. Ford Museum - 8 min walk - 0.4 miles
  • Downtown Market - 17 min walk - 0.9 miles

Getting around

  • Grand Rapids Station - 16 min walk
  • Gerald R. Ford International Airport (GRR) - 20 min drive

Restaurants

  • ‪Z's Bar & Restaurant - ‬1 min walk
  • ‪The B.O.B. - ‬4 min walk
  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬3 min walk
  • ‪Pind Indian Cusine - ‬5 min walk
  • ‪Barrio - ‬3 min walk

About this property

JW Marriott Hotel Grand Rapids

Central hotel with a full-service spa connected to the convention center in Grand Rapids
Guests staying at JW Marriott Hotel Grand Rapids enjoy access to a full-service spa, an indoor pool, and a steam room. Valet parking is available for USD 45.00 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this spa hotel include free WiFi in public areas, meeting rooms, and conference space.
Smart TVs come with cable channels and Netflix. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and bathrobes. Minibars, coffee makers, and safes are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (USD 41 per day)
  • Secured, covered valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: USD 29 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 1,389 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 29 per person
  • Covered self parking fee: USD 41.00 per day (in/out privileges)
  • Covered valet parking fee: USD 45.00 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Rapids Marriott Hotel
JW Grand Rapids
JW Marriott Grand Rapids
JW Marriott Hotel Grand Rapids
Marriott Hotel Grand Rapids
Grand Rapids Marriott
Marriott Grand Rapids
Jw Marriott Rapids Rapids
JW Marriott Hotel Grand Rapids Hotel
JW Marriott Hotel Grand Rapids Grand Rapids
JW Marriott Hotel Grand Rapids Hotel Grand Rapids

Frequently asked questions

Is free cancellation available at JW Marriott Hotel Grand Rapids?

JW Marriott Hotel Grand Rapids offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at JW Marriott Hotel Grand Rapids?

As of Apr 18, 2025, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Grand Rapids on Apr 19, 2025 start from $279.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of JW Marriott Hotel Grand Rapids?

This hotel is situated in Downtown Grand Rapids, just steps from DeVos Performance Hall and Van Andel Arena. You'll also find Public Museum of Grand Rapids and Grand Rapids Art Museum less than a mile away.

Will I be able to park at JW Marriott Hotel Grand Rapids?

Yes, secured valet parking is offered for USD 45.00 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa available at JW Marriott Hotel Grand Rapids?

There is a full-service spa available for guests to enjoy and services include prenatal massages, hot stone massages, couples treatments, and aromatherapy.

Does JW Marriott Hotel Grand Rapids include a casino at the property?

No, JW Marriott Hotel Grand Rapids doesn't have a casino.

Is there an indoor pool at JW Marriott Hotel Grand Rapids?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 11:00 PM.

Is JW Marriott Hotel Grand Rapids good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at JW Marriott Hotel Grand Rapids?

No, but guests can enjoy a steam room at this hotel.

Does JW Marriott Hotel Grand Rapids feature a restaurant that includes a breakfast menu?

Yes, JW Marriott Hotel Grand Rapids serves a full breakfast each morning for a surcharge from its restaurant.

Does JW Marriott Hotel Grand Rapids allow pets to stay for free?

No, pets aren't allowed at JW Marriott Hotel Grand Rapids.

Are there connecting rooms at JW Marriott Hotel Grand Rapids?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from JW Marriott Hotel Grand Rapids?

The closest major airport to JW Marriott Hotel Grand Rapids is Gerald R. Ford International Airport (GRR), which is 15.6 mi away (20 minutes by car).

Are there rooms with balconies that I can book at JW Marriott Hotel Grand Rapids?

No, at JW Marriott Hotel Grand Rapids, there aren't any guestrooms that list a balcony.

Does JW Marriott Hotel Grand Rapids have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at JW Marriott Hotel Grand Rapids.

JW Marriott Hotel Grand Rapids Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 693 out of 1000 reviews
Rating 8 - Good. 179 out of 1000 reviews
Rating 6 - Okay. 60 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay with a clean room, very friendly staff and located in a great area!
Stayed 2 nights in Dec 2024

10/10 Excellent

Alycia

Stayed 1 night in Dec 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Troy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time at the JW!
Stayed 2 nights in Dec 2024

10/10 Excellent

Samuel

Stayed 1 night in Dec 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience great staff
Stayed 1 night in Dec 2024

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility, restaurant and staff were all excellent! Will definitely return and recommend to others!
Stayed 2 nights in Nov 2024

10/10 Excellent

angela, Traverse City

Stayed 1 night in Nov 2024

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

David

It was excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Kenneth

Stayed 1 night in Oct 2024

10/10 Excellent

Mike

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay
Stayed 1 night in Nov 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room needs remodeling desk was old and chipped wallpaper had slight separation and was curling. Bathroom was great shower and very good bath. Room safe was good. Internet was slow. I am being very picky but for the price you should be. They had a nice band playing by the bar it was not too loud at the bar but the acoustics made quite loud on the 12th floor. Great location for van Andel. The walk there felt somewhat safe.
Stayed 1 night in Sep 2024

10/10 Excellent

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our short stay at this hotel. Very nice property that is clean and beautiful. The staff were all very friendly and accommodating too! Comfortable rooms with great views. I would definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Maxine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around!
Stayed 1 night in Nov 2024

6/10 Okay

Denise

Traveled with group

Meh

I stay in Marriott hotels ALL the time. I think for the price this one was a bit underwhelming. Except for the delicious omelet the breakfast buffet was just mediocre. Most food was barely warm and bacon very under cooked for our taste.
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views
Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff, close walk to many venues
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

michelle

Liked: Cleanliness, property conditions & facilities
There is a great view from the upper floors and it’s walkable to everything downtown. It could have been cleaner and could use some updates. Beds were comfortable and sheets were soft. The staff was “mailing it in” just doing the bare minimum and considering it was one of the most expensive hotels in the area, I guess I expected more effort.
Stayed 1 night in Aug 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, what a great property and wonderful place to share an anniversary with a loved one.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful room

check in was 4:00. our room was not ready until 4:20, which made us late for getting dinner and to a concert on time. otherwise our stay was very nice
Stayed 1 night in Aug 2024

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