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JW Marriott Hotel Grand Rapids

4.0 star property
Central hotel with a full-service spa connected to the convention center in Grand Rapids

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Photo gallery for JW Marriott Hotel Grand Rapids

Situated by the river, this hotel offers stunning city views and easy access to the city.
Guest rooms offer a serene view of the river and a nearby bridge.
Enjoy a variety of dining experiences at this stylish space, featuring round tables, booths, and elegant table settings.
Experience the sleek lobby with a large reception desk, unique light fixture, and spacious seating area.
Relax by the water with a fire pit and comfortable seating under a covered area.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pool
  • Room service

Explore the area

Map
235 Louis Campau Promenade Nw, Grand Rapids, MI, 49503
  • DeVos Performance Hall
    ‪3 min walk‬
  • Van Andel Arena
    ‪5 min walk‬
  • Downtown Market
    ‪16 min walk‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪17 min drive‬

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Room options

View all photos for Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 2 Queen Beds, River View

Premium bedding, minibar, in-room safe, desk

Grand Room, 2 Queen Beds, River View

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

  • 365 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

  • 365 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Separate tub and shower, deep soaking tub, hair dryer, bathrobes

Room, 1 King Bed, City View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 365 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 900 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(17 reviews)
  • 365 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(13 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Grand Rapids

Located in Downtown Grand Rapids, JW Marriott Hotel Grand Rapids is adjacent to DeVos Performance Hall and within a 10-minute walk of other popular attractions like Van Andel Arena. This 333-room, 4-star hotel has a restaurant, a full-service spa, and an indoor pool. Centrally located in Grand Rapids, the hotel is connected to the convention center, and a short walk from Rosa Parks Circle and Grand Rapids Art Museum.

What's nearby

  • DeVos Performance Hall - 3 min walk - 0.2 miles
  • DeVos Place Convention Center - 5 min walk - 0.3 miles
  • Van Andel Arena - 5 min walk - 0.3 miles
  • Grand Rapids Art Museum - 6 min walk - 0.4 miles
  • Downtown Market - 16 min walk - 0.9 miles

Getting around

  • Grand Rapids Station - 16 min walk
  • Gerald R. Ford International Airport (GRR) - 20 min drive

Restaurants

  • ‪Z's Bar & Restaurant - ‬1 min walk
  • ‪The B.O.B. - ‬4 min walk
  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬3 min walk
  • ‪Pind Indian Cusine - ‬5 min walk
  • ‪Barrio - ‬3 min walk

About this property

JW Marriott Hotel Grand Rapids

Central hotel with a full-service spa connected to the convention center in Grand Rapids
Guests staying at JW Marriott Hotel Grand Rapids enjoy access to a full-service spa, an indoor pool, and a steam room. Valet parking is available for USD 45.00 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include free WiFi in public areas, meeting rooms, and conference space.
Smart TVs come with cable channels and Netflix. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and bathrobes. Minibars, coffee makers, and safes are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (USD 41 per day)
  • Secured, covered valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: USD 29 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 29 per person
  • Covered self parking fee: USD 41.00 per day (in/out privileges)
  • Covered valet parking fee: USD 45.00 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Rapids Marriott Hotel
JW Grand Rapids
JW Marriott Grand Rapids
JW Marriott Hotel Grand Rapids
Marriott Hotel Grand Rapids
Grand Rapids Marriott
Marriott Grand Rapids
Jw Marriott Rapids Rapids
JW Marriott Hotel Grand Rapids Hotel
JW Marriott Hotel Grand Rapids Grand Rapids
JW Marriott Hotel Grand Rapids Hotel Grand Rapids

Frequently asked questions

Is free cancellation available at JW Marriott Hotel Grand Rapids?

JW Marriott Hotel Grand Rapids offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at JW Marriott Hotel Grand Rapids?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Grand Rapids on Aug 3, 2025 start from $279.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of JW Marriott Hotel Grand Rapids?

This hotel is situated in Downtown Grand Rapids, just steps from DeVos Performance Hall and Van Andel Arena. You'll also find Public Museum of Grand Rapids and Grand Rapids Art Museum less than a mile away.

Will I be able to park at JW Marriott Hotel Grand Rapids?

Yes, secured valet parking is offered for USD 45.00 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa available at JW Marriott Hotel Grand Rapids?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, reflexology, and body wraps.

Does JW Marriott Hotel Grand Rapids include a casino at the property?

No, JW Marriott Hotel Grand Rapids doesn't have a casino.

Is there an indoor pool at JW Marriott Hotel Grand Rapids?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 11:00 PM.

What amenities will couples enjoy at JW Marriott Hotel Grand Rapids?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does JW Marriott Hotel Grand Rapids have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does JW Marriott Hotel Grand Rapids feature a restaurant that includes a breakfast menu?

Yes, JW Marriott Hotel Grand Rapids serves a full breakfast each morning for a surcharge from its restaurant.

Does JW Marriott Hotel Grand Rapids allow pets to stay for free?

No, pets aren't allowed at JW Marriott Hotel Grand Rapids.

Are there connecting rooms at JW Marriott Hotel Grand Rapids?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from JW Marriott Hotel Grand Rapids?

The closest major airport to JW Marriott Hotel Grand Rapids is Gerald R. Ford International Airport (GRR), which is 15.6 mi away (20 minutes by car).

Can I book a room with a balcony at JW Marriott Hotel Grand Rapids?

No, there aren't any guestrooms with balconies at JW Marriott Hotel Grand Rapids.

Does JW Marriott Hotel Grand Rapids have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at JW Marriott Hotel Grand Rapids.

JW Marriott Hotel Grand Rapids Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 692 out of 1000 reviews
Rating 8 - Good. 181 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Stayed 1 night in May 2025

4/10 Poor

Bella

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Johnathon

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Stayed 5 nights in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

sarah

Stayed 1 night in Mar 2025

10/10 Excellent

Elis Regina

Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean comfortable room.
Stayed 1 night in Mar 2025

8/10 Good

Mark

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Great property. Highly recommend this. The only issue I had was a faint smell of cigarette smoke in my room. The staff took note of it. It was very apologetic.
Stayed 1 night in Mar 2025

10/10 Excellent

Libby

Stayed 1 night in Mar 2025

10/10 Excellent

Brandon

Stayed 1 night in Mar 2025

10/10 Excellent

angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! We enjoy staying here!
Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Stayed 1 night in Feb 2025

2/10 Terrible

Mathew, Saint Joseph

Stayed 1 night in Feb 2025

10/10 Excellent

Whittney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the money
Stayed 1 night in Feb 2025

2/10 Terrible

Kimberly

Stayed 2 nights in Feb 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service
Great location! Room was a bit small for the price. Loved the bathroom and toiletries!
Stayed 1 night in Feb 2025

4/10 Poor

Derek

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Not a great stay

Booked a single king but was given a double full or queen. Not enough time to discuss with front desk and try to get a new room had somewhere we had to be. Bed was extremely uncomfortable, very stiff.
Stayed 1 night in Feb 2025

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Room, bar all very nice. Will need to drive for dining selections and shopping but parking was convenient and car was easy to get in and out of parking
Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Stayed 2 nights in Feb 2025

8/10 Good

Brian

Liked: Staff & service, room comfort
Disliked: Cleanliness

Rooms could use some work.

Very nice hotel overall. The staff were very friendly, the restaurant is amazing, along with the wait staff. The view from room was amazing. I unfortunately didn't get a chance to hit the bar, but it looked like a cool spot. But I must admit, I was unhappy with the cleanliness of my room. There was trash behind the entertainment stand, there were crumbs under the chaise lounge, the side of the bed had stains on it, the baseboard trim was covered in dust along with and there wasn't a single piece of furniture in my room that wasn't damaged in some way. You'd think for the price they charge per night they'd take have higher standards for the appearance of their rooms.
Stayed 2 nights in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

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