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Recent guest reviews

Very close to everything

The whole process was smooth and easy

Convenient parking

Check-in is at 3pm. Room was not ready after 4pm. Poor selection for breakfast. I was charged again for the room by the hotel (I paid in full on Orbitz.)

Close to the concert venue

I was very clean and quiet.

Did not have any housekeeping for 6 days we stayed there.

Overall good. Elevators were under repair when we arrived. Definitely a problem!

Sadly staff is overwhelmed because they are so short staffed.

The room was very nice and clean. It was conveniently located.

My flight was delayed and we arrived at the hotel at 5am and hotel was closed, we waited for about an hour for somebody to open the door. Very tired after an 8 hour flight. We stayed for 3 days at this hotel we requested the room to be clean very single day but they never cleaned. Very disappointed

Property was very well located within walking distance to restaurants and bars. Breakfast options were included in the price, but were severely limited. Parking was convenient but overpriced.

The staff

Nice hotel in good downtown location. Very nice room, clean. Pleasant lobby area.

There was a $75 pet fee that I was not made aware of before checking in. I told the hotel beforehand that I would be bringing a pet and they did not tell me there would be a fee. I felt the whole experience was more costly than it was worth.

Ottawa Ave Grand Rapids MI

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Grand Rapids, Hyatt Place Grand Rapids Downtown is next to Broadway Grand Rapids and Grand Rapids Art Museum. This 3-star hotel has 160 guestrooms and offers conveniences like free breakfast, an indoor pool, and a 24-hour gym.


Dining

Start your day off right with a free buffet breakfast offered each morning. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.


Rooms

43-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Sofa beds, refrigerators, and coffee makers are also standard.


Property features

Guests staying at Hyatt Place Grand Rapids Downtown enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 35 per night. The 24-hour front desk has staff always at the ready. Additional amenities include conference space and a 24-hour business center.

Room options

Room, 1 King Bed with Sofa bed, Accessible (Shower)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, View (2 Queen Beds and 1 Sofa Bed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Room, 1 King Bed with Sofa bed, View

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed with Sofa bed (Specialty)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hyatt Place Grand Rapids Downtown

Everyone (10) Couples (8) Family (10)
5
Partner Couples

Very close to everything

By on Nov 6, 2022

Review comment responded on Nov 6, 2022

Thank you Doug for providing feedback on your stay with us. Glad to you took advantage of our proximity to everything in the Downtown area. We look forward to being able to serve you again.

5
Friends

The whole process was smooth and easy

By on Mar 29, 2022

Review comment responded on Mar 30, 2022

Angelica, thanks for taking the time to leave a review and for your perfect 5/5 rating! We pride ourselves on our service and are so happy to see that your stay lived up to expectations. We hope to see you again soon!

5
Friends

Convenient parking

By on Mar 27, 2022

Review comment responded on Mar 30, 2022

Anthony, thanks for taking the time to leave a review and for your 5/5 rating! We pride ourselves on our service and are so happy to see that your stay lived up to expectations. We hope to see you again soon!

4
Everyone

By on Feb 20, 2022

4
Everyone

By on Feb 17, 2022

5
Everyone

By , from Ada on Jan 24, 2022

2
Family

Check-in is at 3pm. Room was not ready after 4pm. Poor selection for breakfast. I was charged again for the room by the hotel (I paid in full on Orbitz.)

By on Jan 1, 2022

Review comment responded on Jan 4, 2022

Thank you Nicholas to reach out to address your frustrations with your recent stay. Feedback such as yours helps us to improve or property and our service. Please know your concerns with check in and breakfast will be addressed with the appropriate members of our team. I have looked into the billing issue you experience and this has been corrected. Please feel free to reach out to me directly should you have further concerns.

5
Family Partner Couples

Close to the concert venue

By on Dec 11, 2021

Review comment responded on Dec 11, 2021

Thank you for the 5/5 Terry! We look forward to having you stay again next time you visit Grand Rapids!

4
Friends

I was very clean and quiet.

By on Oct 26, 2021

Review comment responded on Oct 26, 2021

Thank you Armani for taking the time to comment regarding your recent stay. We appreciate your feedback and hope to have you back soon!

5
Everyone

By on Sep 28, 2021

Hyatt Place Grand Rapids Downtown

140 Ottawa Ave, Grand Rapids, MI 49503
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