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Recent guest reviews

Front desk guy looks like he didn’t want to be there. His text messages were more important than the paying customers. We booked 3 rooms, but couldn’t get them close by, so that spread our group all over the place. Area was dirty, rooms were dirty, floor sticky, comforter looks like it hasn’t been wash in years. Website says check out was 12, but the cleaning crews were knocking doors by 10 am on the dot. Looks like this place has a lot of monthly renter, got so many weird stares as we walk out of our rooms. I guess you get what you pay for. If it wasn’t just a 1 night stay, I would had look elsewhere. I would not recommend this place. Pay a little bit more and go somewhere else.

Dog feces not taken care of

I like that it was a lower price and close to the sites that we were interested in visiting. However I was very disappointed in the housekeeping of the room.

The rooms were clean and decent for the price. Smelled a little like cigarettes, but some good air freshener fixed that real quick. There are definitely some shady characters that live there full time, but everyone was really nice. Staff stays out of your businesses. Very budget friendly. We didnt bring ours, but saw lots of pets, so property is pet friendly. Easy checkout. The wifi is terrible. We couldn't connect a PS4. Had to stop by wal-mart and buy some DVD's. Overall, really not a bad place to stay at all for normal people. Boujie people would probably not fit in.

I had to go and ask for towels because there was none when i checked in And when i asked for clean towels i never got any. Found a pill on the bathroom floor. And there was a ton of spiders outside my room.

No breakfast at all

Adequate, clean sheets, comfortable bed. Unfortunately heavy drug users hanging out on the sidewalks in front of rooms . Didn’t feel very safe but did not have issues.

Ever room i got was cold inside

This a very nice place to stay safely, outstanding welcoming.

The room was clean but smelled like cigarettes and marijuana. The odor had permeated the room, linens, and pillows. It was disgusting and what a joke making me initial that I would not smoke in the room! I am a non smoker and would never ever stay there again!!

Very convenient. Minutes from the airport. Places to eat within walking distance.Place felt safe too.

Good location; restaurants nearby. Close to airport n shopping

Quiet peaceful..prettyclean..easy acess to stores..etc.

Easy check in and great room for the price. Close to the airport too

28th Street SE Grand Rapids MI

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • 24-hour business center
  • 24-hour front desk

Within a short walk of Patterson Ice Center, Red Roof Inn Grand Rapids Airport is within a mile (2 km) of MSA Fieldhouse. This 107-room motel has free in-room WiFi, free self parking, and a 24-hour business center.


Rooms

Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Refrigerators, microwaves, and free long-distance calls are also available.


Property features

Red Roof Inn Grand Rapids Airport features free WiFi in public areas, a 24-hour business center, and coffee in a common area. If you drive, put free parking to good use. The 24-hour front desk has staff always at the ready. Additional amenities include a picnic area, a vending machine, and a TV in a common area.

Room options

Deluxe Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Deluxe Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Red Roof Inn Grand Rapids Airport

Everyone (21) Couples (4) Family (6)
2
Friends

Front desk guy looks like he didn’t want to be there. His text messages were more important than the paying customers. We booked 3 rooms, but couldn’t get them close by, so that spread our group all over the place. Area was dirty, rooms were dirty, floor sticky, comforter looks like it hasn’t been wash in years. Website says check out was 12, but the cleaning crews were knocking doors by 10 am on the dot. Looks like this place has a lot of monthly renter, got so many weird stares as we walk out of our rooms. I guess you get what you pay for. If it wasn’t just a 1 night stay, I would had look elsewhere. I would not recommend this place. Pay a little bit more and go somewhere else.

By on Jun 13, 2022

Review comment responded on Aug 11, 2022

Hello Kao Nou, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. ,

4
Family

Dog feces not taken care of

By on Dec 12, 2021

Review comment responded on Dec 13, 2021

Thank you for your response. We do provide a doggie station for everyone that has a pet and we do have people that leave it for us to clean up. We try our best, and I do apologize for it not all being taken care of.

3
Everyone

By on Oct 12, 2021

2
Family

I like that it was a lower price and close to the sites that we were interested in visiting. However I was very disappointed in the housekeeping of the room.

By on Jul 27, 2021

Review comment responded on Jul 27, 2021

I am very sorry that you had this experience. I will be sure to discuss this with housekeeping

4
Partner Couples

The rooms were clean and decent for the price. Smelled a little like cigarettes, but some good air freshener fixed that real quick. There are definitely some shady characters that live there full time, but everyone was really nice. Staff stays out of your businesses. Very budget friendly. We didnt bring ours, but saw lots of pets, so property is pet friendly. Easy checkout. The wifi is terrible. We couldn't connect a PS4. Had to stop by wal-mart and buy some DVD's. Overall, really not a bad place to stay at all for normal people. Boujie people would probably not fit in.

By on Jul 12, 2021

Review comment responded on Jul 13, 2021

Thank you for your response.

3
Family

I had to go and ask for towels because there was none when i checked in And when i asked for clean towels i never got any. Found a pill on the bathroom floor. And there was a ton of spiders outside my room.

By on Jun 21, 2021

Review comment responded on Jun 22, 2021

I am sorry you had this experience. We are short staffed and working hard to fix the issues

5
Family

No breakfast at all

By on May 24, 2021

Review comment responded on May 25, 2021

Thank you for your comments.

3
Business Business

Adequate, clean sheets, comfortable bed. Unfortunately heavy drug users hanging out on the sidewalks in front of rooms . Didn’t feel very safe but did not have issues.

By on Apr 7, 2021

Review comment responded on Apr 12, 2021

I am very sorry that you did not feel comfortable. We are trying very hard to make sure that this sort of thing does not happen again. Thank you for your comments.

2
Partner Couples

Ever room i got was cold inside

By on Apr 1, 2021

Review comment responded on Apr 1, 2021

I am sorry that we did not meet your expectations. It is our goal to make sure that our guest leave happy and have enjoyed their stay with us. I will let my staff know of your comments and corrective measures will be taken. Thank you for your response.

4
Everyone

By on Mar 28, 2021

Review comment responded on Apr 12, 2021

Thank you for your response.

Red Roof Inn Grand Rapids Airport

5131 28th Street SE, Grand Rapids, MI 49512
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