Every thing not good slow service homeless out side asking for money
My experience this time around was horrible. Me And my husband have stayed here multiple times before back like 3 years ago and we loved it . This time around the furniture was worn out ( arm rests of the couch and chair). We went to the hotel to celebrate our anniversary and got the jacuzzi suite. We were in the room maybe 20 min and a big dog starts to bark. This dog continued to bark the whole time we were in the room getting ready for dinner. When we left out of the room the dog was barking so loud it echoed in the hallway. When we returned the dog was still barking . I called the front desk and complained . In the area where then carpet ends and the tile begins, there were nails sticking out where the carpet had worn out and I cut my foot walking to the restroom after being woken up but the guests up stairs.The barking subsided but then the guests that were staying upstairs were jumping and walking around ALL NIGHT LONG. It was very hard to sleep with it sounding like someone was jumping on the floor ,running and things were getting thrown. When the upstairs finally quieted down around 8:00 am the dog starts barking again and barked until we checked out at 11:00 am . I will never visit this hotel again .
Everything was perfect,front desk guys are so nice and helpful,beautiful location as well with a indoor swimming pool and GYM right cross the street and White Castle as well.wish you all a nice trip.
Beautiful places around the hotel where you can take ur dog for a walk gas station by the corner and White Castle and few other liquor stores around the property.people work at the front desk are so nice,great place to stay at !!!
property kinda a away from things ,they have beautiful room but kinda normal house keeping level it all depends I guess
Everything dirty reception disrespectful WiFi very slow
Poor attitude of staff, pool was not safe, room door didn't close completely, breakfast "buffet" was a joke We will NEVER go nack
Super friendly staff clean breakfast good room clean
People next door to us were smoking weed, and the front desk wouldn’t call the cops. Moved us to a new room, and woke up to find the smoke alarm bagged by precious smokers. All around pretty trashy. The hot tub was filthy and the breakfast was terrible.
This is an older, rather dated hotel, but the gentleman who checked us in was very pleasant. We were pleased to find that our room was very clean, and it looked as though the bedspread and coverlet had recently been updated. The beds were comfortable, and there was a wide selection of cable channels available. However, the air conditioning unit rattled each time it kicked on, but it was too warm not to use it, so we were unable to sleep soundly through the night. The other downside of the room was the bathroom; towels were rough and scratchy, there was no place to hang them after using them, and the water is very hard. We left early in the morning, so we cannot rate the breakfast provided. Overall, it is a suitable hotel for a brief stay; hopefully, they can keep working on the mechanicals so that guests are able to sleep well.
I enjoyed the stay. Now there were a few minor issues that were fixed..got the suite with Jacuzzi, which was well worth it, even tho light was burned out inside tub..direct tv doesnt come in perfect on hd channels, we were there for car show, so jackson barrett channel was our fave, didnt come in at all 1st day, then it was fixed. Single pane windows dont block outside noise. Nice neighborhood, pool and hottub were nice size, walls dirty in there, but still the water was sooo nicely heated it didnt matter. Nice brfst room, they need hard boiled eggs
We had to wait for the attendant to return frying their break and we didn't have conditioner but the room was clean and comfortable.
The room was quite large and clean. The hotel looks to have been recently renovated. The bed was comfortable.
Nice hotel,good staff clean my and my family like it , I will try it again Thanks
The front desk staff were very hospitable and helpful. The room was spacious and clean, all the appliances worked, no complaints. The pool area was the only place that seemed to need attention. There were no towels available and the hot tub didn't work.
Nice and clean. Breakfast very good! Kids enjoy the pool. But the TV not working properly.
Cleanliness was average at best. Hair was in tub and sink! Don't know who is staff because no one wears uniforms. I asked for toothpaste the night I checked in. I was told they were out. I come down the next morning and was given toothpaste. The evening staff didn't look in the proper drawer to see if there was any toothpaste! Online ad touted the indoor pool. Once I got there, to my chagrin, the pool was under renovation. Very disappointing experience to say the least.
Red Roof Inn & Suites Detroit-Melvindale/Dearborn places you within a 15-minute drive of popular attractions such as MGM Grand Detroit Casino and Little Caesars Arena. This 50-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour business center.
All of Red Roof Inn & Suites Detroit-Melvindale/Dearborn's 50 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 40-inch plasma TVs with cable channels. Hair dryers and ironing boards are other standard amenities.
Guests of Red Roof Inn & Suites Detroit-Melvindale/Dearborn enjoy access to free WiFi in public areas, a meeting room, and a 24-hour business center. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include a computer station, free newspapers, and laundry facilities.
Every thing not good slow service homeless out side asking for money
We're sorry to hear you had a bad stay, we will look into this and try to fix it
My experience this time around was horrible. Me And my husband have stayed here multiple times before back like 3 years ago and we loved it . This time around the furniture was worn out ( arm rests of the couch and chair). We went to the hotel to celebrate our anniversary and got the jacuzzi suite. We were in the room maybe 20 min and a big dog starts to bark. This dog continued to bark the whole time we were in the room getting ready for dinner. When we left out of the room the dog was barking so loud it echoed in the hallway. When we returned the dog was still barking . I called the front desk and complained . In the area where then carpet ends and the tile begins, there were nails sticking out where the carpet had worn out and I cut my foot walking to the restroom after being woken up but the guests up stairs.The barking subsided but then the guests that were staying upstairs were jumping and walking around ALL NIGHT LONG. It was very hard to sleep with it sounding like someone was jumping on the floor ,running and things were getting thrown. When the upstairs finally quieted down around 8:00 am the dog starts barking again and barked until we checked out at 11:00 am . I will never visit this hotel again .
We're sorry you had a bad stay , we will look into these issues and try and fix them for future stays.
Everything was perfect,front desk guys are so nice and helpful,beautiful location as well with a indoor swimming pool and GYM right cross the street and White Castle as well.wish you all a nice trip.
Thank You for the good review
Beautiful places around the hotel where you can take ur dog for a walk gas station by the corner and White Castle and few other liquor stores around the property.people work at the front desk are so nice,great place to stay at !!!
We are so happy you enjoy youre stay. Hope to see you sonn!
Thank You
property kinda a away from things ,they have beautiful room but kinda normal house keeping level it all depends I guess
Thank you for your review. we will let our staff know to work better and to attend guest attentively.
Everything dirty reception disrespectful WiFi very slow
Sorry for the inconvenience
Poor attitude of staff, pool was not safe, room door didn't close completely, breakfast "buffet" was a joke We will NEVER go nack
We apologies for the incovenience ,we hope that you will give us a chance to serve you again with a better hospility next time.
Thank You
Thank You for the rate