TownePlace Suites by Marriott Detroit Dearborn2.5 out of 5.0
Recent guest reviews
Enjoyed our stay here. We were going to a downtown event and were worried this was too far from town but it wasn't. It was also convenient to the Ford Museum (which was a great addition to our trip). This location had a friendly staff and a great breakfast. Lots of variety. We'd definitely recommend it.
I stayed for one night while in town for a concert. We had a two room suite. It was clean and a good size. The bed was a little to firm for my taste. The complimentary breakfast was a decent spread. The oatmeal was really watering so I went with the waffle. My brother didn't like the eggs but helped himself to more than one sausage.
Although a Marriott property, completely underwhelming in many aspects. Felt very much like a dorm or low-end apartment complex. I had booked a handicapped accessible room, with a shower seat for a crew person with an injury, upon check-in we were told that they were sold out and the handicap room they had for us was geared more towards hearing impaired. Pretty disappointed especially considering the price paid! Room was a little in need of maintenance, trim that was pulled up, dirty walls around the kitchen area and some other cosmetic damage. Not a typical Marriott experience.
Walked in the door and practiclly tripped on a huge device meant to dry carpet from flooding. Why would they book a room with this in it? Well, we got our answer. They are full. When we arrive, people were hanging outside each building smoking. Every door going in had people smoking outside. We arrived at about 10 pm so this was weird. This posed a problem because they did this all night and the walls are super thin. They yelled and shouted until 3 am. I had to turn music on to try and drown out the noise, to no avail. Finally was quiet at 3 am. Until we started getting wake up calls at 5:55 am that we never set. Everyone was yelling in the halls, The cleaning staff came in and were yelling in the halls. I mean, do not come here is you want to get one second of sleep. I called the desk and she was annoyed because I asked her why the wake up calls from the previous renter hadn't been cleared. She responded, "Do you want me to clear them now?" Ummm, yeah. Dumb. BTW, this was not a cheap hotel by any means. I can see this is I was staying at Motel 6 or 8, but this is a Marriott property. Unforgiveable. There's more but just too much to type. Don't stay here unless you smoke, like yelling outside your room on every side all hours of the night. If you want sleep, go elsewhere.
I loved this hotel! The staff were phenomenal, kind, helpful, friendly and accomodating! They had free breakfast every morning, the rooms were clean and my room was actually ready earlier than expected! I felt like I was in a little apartment as opposed to a hotel. It was conveniently located and easily accessible. My only suggestion is to update the elevators because they are a little scary and outdated. Overall great stay and I look forward to returning.
If you have ever stayed in a Townplace in the past this property is par for the course. My only point is if you are not staying long make sure you specify when you want your room cleaned. We were expecting daily service but found this to be very minimum.
We were set to check in at 3:00pm. We arrived at 3:15pm and were told our room would not be ready for another 45 minutes. We had reservations to be somewhere by 5:30; however, we told them it would be fine. An hour and fifteen minutes later I called the hotel to see if our room was ready before leaving the restaurant we were at. The staff indicated that our room was not clean and they were not able to give us a time frame of when it would be complete. The manager on the phone was very rude as if I should be content with not having a room we paid for. We had already paid for and reserved (multiple weeks ahead) a 2 bedroom suite. We arrived at the hotel even after they said our room wasn't ready and the front desk staff would also not work with us on providing us with different rooms that would equal our already paid for space. Eventually, after remaining assertive, we were told there was in fact a 2 bedroom suite available although it was handicap. I appreciated them being able to place us in a very nice, clean and much enjoyed room; however, it was chaos and very unpleasant. The hotel is very nice but the customer service may have wrecked any previous stays at this hotel.
Although I prefer the Residence Inn brand, I found that this TownePlace had everything we needed for a short stay close to the museum. The staff were very helpful, and we purchased our tickets right at the front desk to both the Henry Ford Museum and the attached village.
have spent 7 weeks here and the stay has been pleasant a few hiccups along the way but the staff is like familythe rooms with kitchenettes suites my needs shopping ang meal options a close at hand as is the airport. two missteps is that the pool faces the parking lot and the patio which gave way to the breakfast area has only 1 table so if you have a large group after hours gathering are a challenge
In Dearborn on vacation and I am a Marriott Rewards member so I am loyal to Marriott. My first time at a Marriott TownePlace Suites and enjoyed my 3 night stay. My stay started excellent with the friendly professional treatment from the front desk staff - "Lillie Stay." Check-in was fast and efficient and Lillie made us feel like old friends. She even had fresh baked chocolate chip cookies to try. Wow, what a welcome. The TownePlace Suites is in a great location, near Michigan Ave where there are lots of places to eat and also to the Henry Ford Museum of American Innovation and Greenfield Village, a must see. Hotel offers free breakfast, WIFI and parking as well as a comfortable suite with a small kitchen. Guest laundry and a small outdoor pool also on site. What more can you ask for? Very reasonable price, above average accommodations, and a great location. I enjoyed my stay. Thanks again Marriott,
- Free continental breakfast on weekends
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Outdoor pool
TownePlace Suites by Marriott Detroit Dearborn places you within a few miles (5 km) of Henry Ford Community College and Ford World Headquarters. This hotel has 148 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Also close to this Dearborn hotel are Henry Ford Museum and University of Michigan Dearborn.
Free continental breakfast is served on weekends from 6:30 AM to 9 AM.
All 148 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Sofa beds, coffee makers, and free local calls are also standard.
Guests staying at TownePlace Suites by Marriott Detroit Dearborn enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
Reviews from Trip Advisor
69% of guests recommend this hotelTotal of 114 reviews