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Embassy Suites by Hilton Detroit - Livonia/Novi

3.0 out of 5.0

Recent guest reviews

Everything was wonderful! Really enjoyed breakfast also happy hour was nice.

Pool and hot tub were not under adequate chemical control and were likely dangerous to health. Breakfast very good but some buffet items were cold (eggs, bacon)

In general, the hotel was good. We were missing soaps in one of the rooms my family stayed in the first night. That was corrected after talking to the front desk. The exercise room adjoining the pool is nice for families that want to split up and have some go work out while others swim.

Wonderful staff and great atmosphere. Rooms were clean.

We enjoyed a brief get away after having out-of-town company for 10 days. The chef making omelets was an absolute delight with his high level of energy and friendliness--omelet was very good!

Enough Clean Restaurant Novi Michigan wine beer cold

Met all expectations. Was close to my meetings. Managers reception was very nice.

We needed a place Thanksgiving eve and figured hotels would be empty. Wrong. But despite running, shouting children through the corridors, the staff couldn't be more pleasant and helpful. Room was a little worn but it was clear that renovations were planned.

We will certainly stay at this hotel again - clean, quiet, comfortable, and a TRULY wonderful staff!

Wonderful get a way weekend. Hotel serves breakfast each morning warm friendly atmosphere. They were very slow in cleaning the room so we just took the towels. Would go again in a heartbeat.

Not a bad stay but quite busy for a random weekend in may.

Arrived on Friday evening. Hadn't eaten. Went to restaurant at 9:35pm. Told they close at ten. We were served but were rushed. Our reservations were for three people. The sofa bed was not made up. After calling for linens they were handed to me. No effort to make up the room. On Saturday we attended a daytime wedding. When we returned that evening the room had not been cleaned. Towels on floor. Beds unmade. Dishes on coffee table. Went to main desk. Told the housekeeping staff was gone. It was 8:00pm. They sent up someone who gave me towels. A second visit to the desk did get a staff member to come up and make beds and replenish cups coffee shampoo etc. it was very disappointing. If I had not paid in advance I would have declined payment. A full refund should be given.

Great hotel with many restaurants and ample shopping within a block or two. Would stay again if back in the area.

The room was clean and comfortable, the staff courteous and polite which explains why I chose this hotel for the second time. I though it offered a good value for what I paid. I would recommend availing internet access free of charge which will make this hotel a perfect business place for travelers such as myself. Free Breakfast and drinks at early evening is a nice touch and overall I highly recommend this hotel to anyone as a great value.

I would recommend this hotel to anyone I know. It was clean and comfortable. They had an awesome free breakfast and even snacks in the early evening. The staff there were very kind and helpful. The hotel was well taken care of and a great atmosphere. Will definitely stay here the next time I am in Livonia!

I really enjoyed my 3 night stay at this hotel. The staff welcomed me whenever I walked in, wished me well whenever I left, and checked up on me without being intrusive. The room was kept clean and they were very good about not disturbing my items. The refrigerator and microwave were a nice addition. The icing on the cake was the complimentary cook-to-order breakfasts in morning and cocktails in the early evening. I will definitely use this hotel if I am in the area again.

This location was convenient to everywhere because it was near the highway access road. Free internet throughout would have been a plus. Would stay here again, especially with added internet.

The hotel was great, it was nice and clean. The lobby was beautiful and customer service was good. The only problem we had was the hot tube, it was foamy and it looked nasty. Which was a surprise considering how great everything was.

The room was comfortable and clean. The "Happy Hour" and "Full Breakfast" was excellent. It was enough to make you want to return for a longer stay.

Stayed at this hotel in the late 80's. Has not changed its appearance nor replaced worn fixtures since then. The managers reception/cocktail hour and comp breakfast was nice though. I would recommend for a comfortable place to sleep and have breakfast in the morning (covered in price)-but in real need of updating.

Room options

2 Room Suite - 2 Double Beds, Non-Smoking

Full 2 | Sleeps 6

2 Room Suite - 1 King Bed, Non-Smoking

King 1 | Sleeps 4

2 Room Suite - 1 King Bed, Accessible, Non-Smoking

King 1 | Sleeps 4

Room, 2 Double Beds, Non Smoking, Balcony

Full 2 | Sleeps 6

Guest reviews for Embassy Suites by Hilton Detroit - Livonia/Novi

Everyone (4) Couples (6) Business (6) Family (6) Friends (4)
5
Everyone

Everything was wonderful! Really enjoyed breakfast also happy hour was nice.

By on Nov 6, 2016

3

pool and hot tub not chlorinated acceptably

Everyone

Pool and hot tub were not under adequate chemical control and were likely dangerous to health. Breakfast very good but some buffet items were cold (eggs, bacon)

By , from London On on Sep 20, 2016

5

nice hotel near relatives in detroit.

Everyone

In general, the hotel was good. We were missing soaps in one of the rooms my family stayed in the first night. That was corrected after talking to the front desk. The exercise room adjoining the pool is nice for families that want to split up and have some go work out while others swim.

By , from H on Aug 7, 2016

5

great location

Everyone

Wonderful staff and great atmosphere. Rooms were clean.

By on Aug 1, 2016

5

short get away

Couples

We enjoyed a brief get away after having out-of-town company for 10 days. The chef making omelets was an absolute delight with his high level of energy and friendliness--omelet was very good!

By on Apr 30, 2015

4

good

BusinessTravelers

Enough Clean Restaurant Novi Michigan wine beer cold

By on Mar 16, 2015

4

very nice stay

GetawayWithFriends

Met all expectations. Was close to my meetings. Managers reception was very nice.

By on Jan 5, 2015

4

good fit

Families

We needed a place Thanksgiving eve and figured hotels would be empty. Wrong. But despite running, shouting children through the corridors, the staff couldn't be more pleasant and helpful. Room was a little worn but it was clear that renovations were planned.

By on Dec 3, 2014

5

overall excellence

Families

We will certainly stay at this hotel again - clean, quiet, comfortable, and a TRULY wonderful staff!

By on Sep 19, 2014

4

great time

Couples

Wonderful get a way weekend. Hotel serves breakfast each morning warm friendly atmosphere. They were very slow in cleaning the room so we just took the towels. Would go again in a heartbeat.

By on Aug 18, 2014