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Recent guest reviews

The price of this property was $75 too high. Also during the breakfast it took over an hour for them to bring out plates!! Overall totally disappointed in overcharged

I liked the proximity to the locations i needed to visit and the restaurant options in the area. I don't like the age of the property. Door frames the bathrooms were rusted through, the decor is dated (mid-90's at best), lighting was dull throughout, walk ways were not shoveled or salted in the parking lots.

The staff was friendly and professional from the Desk people to the breakfast staff

The check-in was smooth, the room was clean, breakfast and reception were good. Lots of youth teams and parties made it a bit noisy, not unruly whatsoever, just noisy. Overall, it was a good stay!

They gave my sister a gift basket for her birthday and let us swim twice!!! With covid guidances, they really strived to provide an exceptional experiwnce and i recommended 10/10! Beautiful spacious suites with comfortable beds and the pillows are heaven!

They gave away the room we originally booked and forced us intobthe worst room ever!!!!!!!

This was by far the worst stay I have ever had. I was told the pool was booked for the night before I paid. I was fine with that. They have a adult swim hour and it was full of kids. I asked what was going on with that and I was told a private party was going on. They swam for hours and no one else could use the pool. I think there should be a time limit

We had to call three times for blankets and then we had to move in the middle of the night. And i was bite by a spider

The staff was great!!!! And the location was awesome.

Easy access to the facility from the main highway. Stayed there before and knew it was a nice place to stay. Front desk staff was accommodating and breakfast staff very friendly

Nothing . Place was cold. Staff seemed like they did not care. Did not have bedding for the sofa bed or enough towels. Staff informed me they had no more blankets but we could use the sheets instead to cover up with. My room was not cleaned or the towels replaced the following day. Kids were running back and forth without supervision. I am not certain if I will ever use the Hilton line again.

The staff is welcoming, accommodating, helpful, and very friendly and the amenities (happy hour and breakfast) make this a great place to stay or hold an event. Our room was tired and a bit disappointing. The sheets were less than inviting as they looked as though they should have been retired some time ago.

MY favorite Hotel in the surrounding area when I come to Livonia.

Victor Parkway Livonia MI

Hotel highlights

  • Free full breakfast
  • Free parking
  • Onsite dining
  • Indoor pool

Within a short walk of Ascension Providence Hospital Health Center at 7 Mile, Embassy Suites by Hilton Detroit Livonia Novi is within 2 miles (3 km) of Laurel Park Place. This 3.5-star hotel welcomes guests with 239 rooms and conveniences like an indoor pool, a 24-hour gym, and free self parking.


Dining

Start your day off right with a free full breakfast, served on weekends from 6:00 AM to 9:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. For a nice break, mingle with other guests at the free daily manager's reception.


Rooms

32-inch TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms have hair dryers and free toiletries. Sofa beds, sitting areas, and refrigerators are also available. Housekeeping is available on request.


Property features

Guests of Embassy Suites by Hilton Detroit Livonia Novi have access to an indoor pool, a 24-hour gym, and WiFi in public areas. You can put free parking to good use if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include a spa tub, conference space, and a 24-hour business center.

Room options

Presidential Suite, 1 King Bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Presidential Suite, 1 King Bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Room, 1 King Bed, Balcony

1 King Bed | Sleeps 4

2 Room Suite - 1 King Bed, Non-Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Embassy Suites by Hilton Detroit Livonia Novi

Everyone (18) Couples (8) Business (5) Family (14) Friends (3)
5
Everyone

By on Sep 3, 2022

2
Business Business

The price of this property was $75 too high. Also during the breakfast it took over an hour for them to bring out plates!! Overall totally disappointed in overcharged

By on Apr 15, 2022

Review comment responded on May 10, 2022

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

4
Everyone

By on Mar 4, 2022

2
Family with small children

I liked the proximity to the locations i needed to visit and the restaurant options in the area. I don't like the age of the property. Door frames the bathrooms were rusted through, the decor is dated (mid-90's at best), lighting was dull throughout, walk ways were not shoveled or salted in the parking lots.

By on Jan 26, 2022

Review comment responded on Jan 27, 2022

Good Afternoon Vincent, Thank you for taking the time to let us know about your recent visit with us here in Livonia. We always appreciate everyone's feedback. We will share your comments with the management team and see how we can address these issues. Thank you again !

5
Family

The staff was friendly and professional from the Desk people to the breakfast staff

By on Dec 28, 2021

Review comment responded on Dec 28, 2021

Hello Sharon, Thank you for your nice rating and comments ! I m glad to hear you enjoyed your visit with us! Happy New Year

4
Family

The check-in was smooth, the room was clean, breakfast and reception were good. Lots of youth teams and parties made it a bit noisy, not unruly whatsoever, just noisy. Overall, it was a good stay!

By on Oct 25, 2021

Review comment responded on Oct 26, 2021

Hello Ian, Glad you enjoyed your visit with us here in Livonia ! We hope to see you back soon -

3
Everyone

By on Jun 21, 2021

Review comment responded on Jul 3, 2021

We apologize for the issues you experienced

5
Family with small children

They gave my sister a gift basket for her birthday and let us swim twice!!! With covid guidances, they really strived to provide an exceptional experiwnce and i recommended 10/10! Beautiful spacious suites with comfortable beds and the pillows are heaven!

By on Mar 15, 2021

Review comment responded on Mar 15, 2021

Thank you kindly for the positive feedback!

1
Partner Couples

They gave away the room we originally booked and forced us intobthe worst room ever!!!!!!!

By on Feb 21, 2021

Review comment responded on Feb 21, 2021

We apologize for the issues you experienced.

5
Everyone

By on Feb 15, 2021

Review comment responded on Mar 4, 2021

Thank you for the faunistic feedback!

Embassy Suites by Hilton Detroit - Livonia/Novi

19525 Victor Parkway, Livonia, MI 48152
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