The breakfast room and hostess was fantastic and friendly.
Fast service great staff room was clean and everything was available
I had to leave at 5:00am. I got bit twice by something on my upper back. By then 4 ants were found in the bathroom. Yeah I won’t be returning.
Location was perfect for me. The room was good and clean..
I want to stress that the staff at this hotel were about as helpful and friendly as possible, really good hardworking people. They definitely do their best with what they've got... it's just that what they've got that needs razed. From the rooms to the exterior, this entire building is falling apart and has one of those smells that is so deeply embedded in the walls that you can't bleach it away. The online photos are very deceiving. This is a sad, sad building. There was garbage and debris all over the exterior. Mud ground into the carpets. Most of the furniture in our room was stained (bedspread, office chair, ottoman). The sink emitted a strong sulfur-like odor. My shoes repeatedly got stuck to the floor next to the toilet. I think there was some sort of adhesive spilled there. The water temperature in the shower fluctuated greatly no matter what time of day it was. There was a constant high-pitched hum coming from the bathroom at night. The laundry room consisted of 3 very beat up washers and 1 dryer that seemed to be decades old. At least one had leaked all over the floor. The 4 machines seemed to be racing each other across the room. Perhaps trying to escape? The ice machine was missing a cover, revealing that the inside was choked in dust. Although we were given a code to the side door, it never seemed to be locked. Also, there was no elevator, which isn't normally a terrible thing in a 2 story hotel, but we had two weeks worth of belongings to car
good location. close to the mall. reasonable price for the stay.
Average hotel, . spoty wifi. rooms could be cleaner
They sent me to an already occupied room. They also misquoted the amount it would cost to stay for 3 days and tried to make me pay for their mistake. The room was for handicap customers and it was dirty. There were bugs in the bed. The cleaning staff was rude. The sliding back door wouldnt completely close so i had to bear the smell of cigarette smoke and beer as the other occupants stood outside my room since it was directly next to the entrance. Worst experience ever. Will NOT return.
This was the first time I stayed at this hotel. The staff was extremely friendly at check in and check out. The room was nice and clean. The bed was very comfortable
This was a different location but it was the same hotel. When I checked in the hotel, I had to put it the code to get in. I liked the room that I stayed in, the bathroom was good and even the breakfast was a bit better than the Southfield hotel. The only problem was there were no elevators, you had to zig zag the floors to get where you want to go.
Great stay, wonderful staff, could be a little cleaner but still good.
Nice place they have plenty places to eat next door and close to . Mall is very close and they have plenty of parking.
It's just ok it's older very basic and the bathroom could have been cleaner there was someone's used dental floss and pubic hair on the floor next to the shower not a lot but I saw it
The front desk lady was very nice and extremely helpful.My stay was quiet and peaceful as planned. My only issue was the key twice I had to go back to the front desk. My reason for staying there was fulfilled .
The hotel is kind of run down in the hallway. Poor carpet and paint but the room was good and we slept well. Nice staff.
Upon arrival to the hotel the parking lot was littered with beer bottles. The rooms were not especially clean(cob webs were visible on the ceiling) and the rooms need to be updated. The bathroom sink had permanent wear marks and the tub just appears dingy from use and the curtains had holes in them. The sliding glass door that opened to the parking lot had a broken lock that partially worked. A stick was provided to ensure the door stayed closed. The continental breakfast was not maintained and when we arrived there were no plates or coffee and the eggs were almost gone. The hotel staff was slow to respond.
I found the hotel room to quite spacious. The bed was nice and comfortable, the lobby staff was courteous and helpful during check in.
Quality Inn and Suites Livonia is located 2 mi (3.2 km) from St. Joe's Medical Group - Buckingham and within a 10-minute drive of Metro Health Centers. This 108-room hotel has conveniences like a restaurant, free in-room WiFi, and free self parking.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge.
All 108 rooms feature microwaves, coffee makers, and free local calls. LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Ironing boards and desks are other standard amenities. Housekeeping is available on request.
Guests of Quality Inn and Suites Livonia enjoy access to free WiFi in public areas, a conference center, and a business center. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.
The breakfast room and hostess was fantastic and friendly.
Fast service great staff room was clean and everything was available
I had to leave at 5:00am. I got bit twice by something on my upper back. By then 4 ants were found in the bathroom. Yeah I won’t be returning.
Location was perfect for me. The room was good and clean..
I want to stress that the staff at this hotel were about as helpful and friendly as possible, really good hardworking people. They definitely do their best with what they've got... it's just that what they've got that needs razed. From the rooms to the exterior, this entire building is falling apart and has one of those smells that is so deeply embedded in the walls that you can't bleach it away. The online photos are very deceiving. This is a sad, sad building. There was garbage and debris all over the exterior. Mud ground into the carpets. Most of the furniture in our room was stained (bedspread, office chair, ottoman). The sink emitted a strong sulfur-like odor. My shoes repeatedly got stuck to the floor next to the toilet. I think there was some sort of adhesive spilled there. The water temperature in the shower fluctuated greatly no matter what time of day it was. There was a constant high-pitched hum coming from the bathroom at night. The laundry room consisted of 3 very beat up washers and 1 dryer that seemed to be decades old. At least one had leaked all over the floor. The 4 machines seemed to be racing each other across the room. Perhaps trying to escape? The ice machine was missing a cover, revealing that the inside was choked in dust. Although we were given a code to the side door, it never seemed to be locked. Also, there was no elevator, which isn't normally a terrible thing in a 2 story hotel, but we had two weeks worth of belongings to car
good location. close to the mall. reasonable price for the stay.
Thank you for your response ! It means alot that you took time out of your day to respond to our hotel. Brad M
Average hotel, . spoty wifi. rooms could be cleaner
Thank you for taking time to review our hotel. Brad M. GM
Thank you for your response ! It means alot that you took time out of your day to respond to our hotel. Brad M