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Recent guest reviews

Clean, spacious rooms, good on-site amenities.

Property is always nice and clean. Staff, beyond the manager, is a bit rude.

All four wheels on my rental car were stolen from their parking lot overnight. Car was left on blocks. They did nothing. They have no security nor cameras. Didn’t offer any compensation or price adjustment. This is Motel 6 in sheep’s clothing. Floors in our room were sticky. My daughters room was exactly like mine except there were no chairs in her room. Breakfast was no better than the one we had at a rundown Beat Western in Woodstock IL. This is sad. I remember when this hotel opened as a Hilton in the 80’s with valet parking and a full service restaurant. Obviously will NEVER return. Stay away.

T

Super clean ! We stayed in a jr suite and it was huge. Everything was nice about the hotel, inside and out. Definitely staying again

the pillows were very un comfortable. they did not clean the room for four days and when we request to have the room cleaned, they came next day and open the door at 8 AM without even knocking.

Easy access, staff not friendly, stayed 2 days never had maid service come had to ask for clean towels

They did not have the room ready until 4 ( even though they knew they had an event going on) Then I found a condom wrapper on the floor (luckily before my Young daughter found it)

The front staff/check-in and check-out was amazing. The person who took care me all our stay seamlessly extended our stay and restaurant staff was great.

We had the pool all to ourselves location clean and comfortable

Hotel did not advise that they were doing major renovations when i made reservations. Hotel was filthy and most of the facilities were not available. Also very noisy in rooms with thin walls.

Haggerty Rd Northville MI

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Sheraton Detroit Novi Hotel is located within a few miles (5 km) of Ascension Providence Hospital Health Center at 7 Mile and Farmington Hills Ice Arena. This 3.5-star hotel welcomes guests with 238 rooms and conveniences like an indoor pool, free self parking, and a gym.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM.


Rooms

55-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, safes, and phones. Weekly housekeeping is available.


Property features

At Sheraton Detroit Novi Hotel, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and a microwave in a common area.

Room options

Club Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Club Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Junior Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Sheraton Detroit Novi Hotel

Everyone (21) Couples (5) Business (2) Family (7) Other (2) Friends (1)
5
Family

Clean, spacious rooms, good on-site amenities.

By on Feb 21, 2022

Review comment responded on Feb 22, 2022

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Nov 15, 2021

5
Everyone

By on Nov 14, 2021

3
Partner Couples

Property is always nice and clean. Staff, beyond the manager, is a bit rude.

By on Aug 25, 2021

Review comment responded on Aug 28, 2021

Thanks for staying with us. We appreciate your feedback!

1
Family

All four wheels on my rental car were stolen from their parking lot overnight. Car was left on blocks. They did nothing. They have no security nor cameras. Didn’t offer any compensation or price adjustment. This is Motel 6 in sheep’s clothing. Floors in our room were sticky. My daughters room was exactly like mine except there were no chairs in her room. Breakfast was no better than the one we had at a rundown Beat Western in Woodstock IL. This is sad. I remember when this hotel opened as a Hilton in the 80’s with valet parking and a full service restaurant. Obviously will NEVER return. Stay away.

By on Aug 23, 2021

Review comment responded on Oct 11, 2021

Dear Kevin, Thank you for taking the time to let us know about your most recent stay. We do apologize about your experience overall. Sheraton works hard to ensure our guest needs are met and that our hotel is top of the line. It's clear we didn't meet nor exceed your expectations in this case and for that we again apologize. Thank you for your feed back as this is a learning experience for us.

5
Everyone

By on Jul 7, 2021

Review comment responded on Jul 19, 2021

Thanks for staying with us. We appreciate your feedback!

1
Everyone

By on Jun 20, 2021

Review comment responded on Jul 2, 2021

Thanks for staying with us. We appreciate your feedback! We are truly sorry to see you've scored us so low and would love further feedback so that we can better learn how we could have made your stay more memorable.

5
Everyone

By on Apr 27, 2021

Review comment responded on Jun 12, 2021

Thanks for staying with us. We appreciate your feedback!

5
Partner Couples

T

By on Apr 23, 2021

Review comment responded on Apr 26, 2021

Thanks for staying with us. We appreciate your feedback!

5
Partner Couples

Super clean ! We stayed in a jr suite and it was huge. Everything was nice about the hotel, inside and out. Definitely staying again

By on Mar 1, 2021

Review comment responded on Mar 2, 2021

Thanks for staying with us. We appreciate your feedback!

Sheraton Detroit Novi Hotel

21111 Haggerty Rd, Northville, MI 48375
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