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Sheraton Detroit Novi Hotel

3.5 out of 5.0

Recent guest reviews

Hotel well located, with excellent restaurants within 2 mile radius. Room and bathroom clean; comfortable bed. Well received by hotel staff. Courteous.

I hosted an event at this hotel. We had over 20 sleeping rooms and rented several other rooms. The hotel manager and catering director were absolutely horrible to work with. It's unfortunate the hotel staff who were very friendly has to work with these individuals.

Room service forgot to service our room was the only downer of the room. The freeway construction was a nussiance. But overall a good stay

Didn't have the exact room I booked, paid $7 for two bottles of pop, room was ok. Needed to be clean some more, people next to us were loud.

Only negative thing about this stay was the room was not ready at 3pm check in time. They said they were booked full the prior day and didn't have enough time to clean rooms. We waited 1 hour in the lobby. I will stay again everything else was wort the wait. Very friendly, very clean, great bed, shower, and food. Fred

Very comfortable and clean....though a downer that they charge for wi-fi, there are no USB ports ot a fridge in the room.

It was very accommodating they were very nice and I would stay there again and recommend others to stay there as we'll

very clean, nice view, pleasant staff. great location, the price was right.

Nothing great...just okay. it was being redone so it was not that good. But the location was excellent.

We use this hotel frequently when sending travelers to Detroit. It is perfect for our needs. The team finds it convenient, the rooms are clean and neat, and the restaurant food is very good. The staff is friendly and helpful.

My sister-in-law and I were in town for the Cheesecake Factory and shopping. Our room was fresh, clean and cozy. Loved the Starbucks coffee in the room, the pool, but most of all the fun we had in the bar. Our server Renee was professional, friendly and maybe a little crazy but we lover her! I will definitely be back!

The room was nice however we should have been informed that we would be next to the elevator. We could hear the other guests talking in the hallway as well the elevator moving all night.

Nice clean room. Friendly staff. Beautiful indoor pool and fitness room. Great location.

Location is great but needs an update. Booked a room with King bed and got a room with 2 singles.

this is our 5th time at this hotel in the past 2 years. the staff has always been very attentive and helpful.

Very clean room and comfortable bed; terrific and competent staff; excellent breakfast menu. Really nice moment when guests next door were way too noisy past midnight and I called the front desk; they said the security guard would come up and speak with them. Ten minutes later it was quiet, and I never even heard the guard!

Spent two very comfortable days using the hotel as home base, and the staff was congenial as always.

We had a great time at the Sheraton Detroit- Novi. There were so many attractions and restaurants in walking distance from the hotel. The hotel was situated in a great location. We enjoyed it and will definitely be baclk again.

This hotel was our family's "head quarters" for our family reunion in Detroit. The staff was very professional and friendly. I used the excerise facility. It was great. The pool was quite small, but the kids enjoyed it. The food for our events held there was delicious. I certainly recommend this hotel. I enjoyed my stay.

My wife and I stayed at the Sheraton Novi and were very pleased with everything. The hotel staff was courteous, knowledgable, and friendly. I ordered a special chocolate and fruit basket for our six month anniversary and we loved it. The location was also excellent. We would highly recommend this hotel!

21111 Haggerty Rd Novi MI

Hotel highlights

  • Free parking
  • Onsite dining
  • Indoor pool
  • Fitness center

Sheraton Detroit Novi Hotel places you within a 10-minute drive of Laurel Park Place and Oasis Golf Center. This 3.5-star hotel welcomes guests with 238 rooms and conveniences like an indoor pool, free self parking, and a fitness center. Northville Downs is also nearby.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, breakfast is available for a fee each morning from 7 AM to 10 AM.


Rooms

Sheraton Detroit Novi Hotel's 238 rooms are air-conditioned and provide coffee makers, free weekday newspapers, and free bottled water. 37-inch LCD TVs come with pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include safes, phones, and ironing boards.


Property features

Guests staying at Sheraton Detroit Novi Hotel enjoy an indoor pool, a fitness center, and a spa tub. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include WiFi in public areas, 18 meeting rooms, and a conference center.

Room options

Room, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Club Room, Business Lounge Access

Full 2 | King 1 | Sleeps 4

Traditional Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for Sheraton Detroit Novi Hotel

Everyone (3) Couples (14) Business (7) Family (9) Other (2) Friends (2)
4

hotel well located.

Everyone

Hotel well located, with excellent restaurants within 2 mile radius. Room and bathroom clean; comfortable bed. Well received by hotel staff. Courteous.

By , from Plymouth, MI on Mar 14, 2017

1

hotel management staff and catering director

Event Planners

I hosted an event at this hotel. We had over 20 sleeping rooms and rented several other rooms. The hotel manager and catering director were absolutely horrible to work with. It's unfortunate the hotel staff who were very friendly has to work with these individuals.

By , from Southfield, Michigan on Feb 3, 2017

Review comment responded on Feb 10, 2017

Thank you for staying at the Sheraton Detroit Novi hotel, we sincerely appreciate all the feedback you have provided. We take great pride in delivering exceptional service and I am disappointed that we did not meet your expectations. We hope you will consider staying with us again so we can show you the service you expect and deserve.

5

was nice clean.

Everyone

Room service forgot to service our room was the only downer of the room. The freeway construction was a nussiance. But overall a good stay

By on Aug 23, 2016

2

did have the exact room i had booked

Everyone

Didn't have the exact room I booked, paid $7 for two bottles of pop, room was ok. Needed to be clean some more, people next to us were loud.

By on Feb 28, 2016

3

my experience

Families

Only negative thing about this stay was the room was not ready at 3pm check in time. They said they were booked full the prior day and didn't have enough time to clean rooms. We waited 1 hour in the lobby. I will stay again everything else was wort the wait. Very friendly, very clean, great bed, shower, and food. Fred

By on Aug 4, 2014

3

mother daughter weekend

Families

Very comfortable and clean....though a downer that they charge for wi-fi, there are no USB ports ot a fridge in the room.

By on Jun 10, 2014

5

great for going to visit family

Singles

It was very accommodating they were very nice and I would stay there again and recommend others to stay there as we'll

By on Jun 9, 2014

4

nice room

Couples

very clean, nice view, pleasant staff. great location, the price was right.

By on May 28, 2014

3

okay...

BusinessTravelers

Nothing great...just okay. it was being redone so it was not that good. But the location was excellent.

By on Mar 31, 2014

4

business traveler gem

BusinessTravelers

We use this hotel frequently when sending travelers to Detroit. It is perfect for our needs. The team finds it convenient, the rooms are clean and neat, and the restaurant food is very good. The staff is friendly and helpful.

By on Dec 11, 2013