The bed was very comfortable. Everything was clean. A few more options at breakfast would be nice, but it was still good.
We found bugs in the room. Hyatt said it is lady bug it’s not in their control and underneath bed was lots of debris
Overall this place was great, but for the love of god if i wanted to sleep on a lumpy rock i would have joined frodo on his trip to moordor. 5 nights and my back is killing me...pillows suck too...we had 3 rooms everyone said the same thing...food at bar downstairs was medicore at best but the staff and location were great
staff very friendly room clean great breakfast room ready when I arrived
Pool needs to be heated. Oven baked bacon and waffles maker. Different brand of orange juice with no pulp
We stayed at this hotel for two nights. It was convenient and the staff was very friendly. The room was good, though the beds were a bit hard. My big complaint was on our second night there was excessive noise from a number of guests well past the 10pm "all quiet" deadline (they were making noise well past 2am). The front desk clerk was understanding, but seemed unable to quiet them down. It was only after my third call that he finally told the guests they were about to be thrown out that they quieted down. I had an early morning flight and got less than 2 hours sleep. This hotel needs to enforce the quiet rule or else go ahead and make the transition to college dormitory.
To far from down town Detroit
Great hotel for the price. Would recommend. A little disappointed that I reserved a 2 queen bed and was given a king(I guess based on availability)
AWESOME HOTEL. LOVE STAYING AT THIS HOTEL. FOOD IS EXCELLENT AND SO IS THE STAFF. PLEASE KEEP UP THE GOOD JOB! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
We had a very late flight and the front desk staff was able to arrange late night food for us, which was a life saver.
Great location and cleanness. Breakfast has lots of option. Great price
Great room, clean , good staff , good and safe location , 25 min from DIT. worth it
The hotel was beautiful and very modern and secure. Breakfast was great, the room was very comfortable and stylish. I recommend they hire another server for the dining room for the weekends, as the one was stretched a little thin for all the patrons. Also, they should consider a larger sign on the main road, as it was not easy to spot where the hotel is, at the date I write this review.
it was the worst experience off my life the staff was rude and unhelpful I won't reccommend it to anyone
It was a very nice stay. The staff was very nice. The place was clean. We loved it.
perfect stay, friendly staff. 24/7 food helps and lots of water pressure and it was hot when I needed it!
Hyatt Place Detroit/Novi places you next to Paradise Park and within a 5-minute walk of other popular sights like Suburban Collection Showplace. This 128-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi. It's connected to the convention center in central Novi and also close to Twelve Oaks Mall and Novi Ice Arena.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. Grab a bite to eat at the onsite restaurant or get an energy boost at the coffee shop/cafe.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Other standard amenities include MP3 docks, sitting areas, and refrigerators.
At Hyatt Place Detroit/Novi, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include a business center, a computer station, and free newspapers.
The bed was very comfortable. Everything was clean. A few more options at breakfast would be nice, but it was still good.
We found bugs in the room. Hyatt said it is lady bug it’s not in their control and underneath bed was lots of debris
Overall this place was great, but for the love of god if i wanted to sleep on a lumpy rock i would have joined frodo on his trip to moordor. 5 nights and my back is killing me...pillows suck too...we had 3 rooms everyone said the same thing...food at bar downstairs was medicore at best but the staff and location were great
staff very friendly room clean great breakfast room ready when I arrived
Pool needs to be heated. Oven baked bacon and waffles maker. Different brand of orange juice with no pulp
We stayed at this hotel for two nights. It was convenient and the staff was very friendly. The room was good, though the beds were a bit hard. My big complaint was on our second night there was excessive noise from a number of guests well past the 10pm "all quiet" deadline (they were making noise well past 2am). The front desk clerk was understanding, but seemed unable to quiet them down. It was only after my third call that he finally told the guests they were about to be thrown out that they quieted down. I had an early morning flight and got less than 2 hours sleep. This hotel needs to enforce the quiet rule or else go ahead and make the transition to college dormitory.
Thank you for the feedback, my apologies for the inconvenience, I will be speaking with my night shift crew about handling noise complaints more proactively. Thanks again for the feedback
To far from down town Detroit
Thank you for the feedback, our pool is heated but I will have maintenance check it out maybe something is out of whack. The breakfast is a Hyatt standard; that said I know they watch reviews for future enhancements. Thanks again for the feedback and for being our guests.