Sonata Hotel

3.5 star property
Hotel in San Andrés Cholula with a 24-hour front desk and an outdoor pool

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Photo gallery for Sonata Hotel

Outdoor pool
Poolside bar
 Suite Ejecutiva | Down comforters, in-room safe, desk, iron/ironing board
Grand Deluxe 2 King Beds, Non smoking | Private kitchen | Coffee/tea maker
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Room service

Explore the area

View in a map
18 Blvd. Europa, San Andrés Cholula, PUE, 72830
  • Place, La Vista Country Club
    ‪3 min drive‬
  • Place, Anahuac University
    ‪3 min drive‬
  • Place, International Baroque Museum
    ‪4 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪27 min drive‬

Room options

Suite de Lujo

8.4 out of 10
Very good
(29 reviews)
  • Sleeps 3
  • 1 King Bed

Suite Ejecutiva

7.6 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

Grand Deluxe 2 King Beds, Non smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 2 King Beds

Suite Luxury

  • 581 sq ft
  • Sleeps 2

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About the neighborhood

San Andrés Cholula

Located in Lomas de Angelópolis, Sonata Hotel is within a few miles (5 km) of sights such as Anahuac University and Loro Puebla Zoo. This 66-room, 3.5-star hotel welcomes guests with in-room amenities like balconies, coffee makers, and Smart TVs.

What's nearby

  • La Vista Country Club - 3 min drive - 2.4 miles
  • Anahuac University - 3 min drive - 2.6 miles
  • International Baroque Museum - 4 min drive - 3.1 miles
  • University Cultural Center of BUAP - 5 min drive - 3.8 miles
  • Angelopolis Commercial Center - 6 min drive - 4.5 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 24 min drive
  • Puebla Intl. Airport (PBC) - 36 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Rock & Wok - ‬3 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Tacos Tony - ‬3 min walk

About this property

Sonata Hotel

Hotel in San Andrés Cholula with a 24-hour front desk and an outdoor pool
Guests of Sonata Hotel enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. Valet parking is offered for a fee. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. This hotel also has laundry facilities.
Guests can expect free WiFi and Smart TVs with Netflix. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Balconies, coffee makers, and safes are also available.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Valet parking on site (surcharge)
  • Limited onsite valet and self parking
  • Onsite parking options include a carport

Things to do

  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Netflix
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Sonata Hotel San Andrés Cholula
Sonata San Andrés Cholula
Sonata Hotel San rés Cholula
Sonata Hotel Hotel
Sonata Hotel San Andrés Cholula
Sonata Hotel Hotel San Andrés Cholula

Frequently asked questions

Is a free cancellation option available at Sonata Hotel?

Sonata Hotel offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

What can I see near Sonata Hotel?

This hotel is situated in Lomas de Angelópolis, close to Angelopolis Commercial Center, Great Pyramid of Cholula, and Zócalo de Puebla. You'll also find International Baroque Museum and Palmas Plaza within a short drive.

Is there parking available at Sonata Hotel?

Yes, valet parking is offered for MXN 50.

Does Sonata Hotel have a casino?

No, Sonata Hotel doesn't have a casino.

Will I find an indoor pool at Sonata Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Sonata Hotel?

Couples staying at this hotel will appreciate amenities like a down comforter and Netflix as well as an outdoor pool.

Does Sonata Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sonata Hotel have a restaurant that serves breakfast?

No, Sonata Hotel doesn't have a restaurant that serves breakfast.

Will Sonata Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Sonata Hotel.

Does Sonata Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Sonata Hotel?

The closest major airport to Sonata Hotel is Puebla Intl. Airport (PBC), which is 24.1 mi away (36 minutes by car).

Can I book a room with a balcony at Sonata Hotel?

Yes, every guestroom at Sonata Hotel comes with a balcony with some featuring city views.

Sonata Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 396 out of 827 reviews
Rating 8 - Good. 199 out of 827 reviews
Rating 6 - Okay. 115 out of 827 reviews
Rating 4 - Poor. 58 out of 827 reviews
Rating 2 - Terrible. 59 out of 827 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Roberto

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
El hotel esta limpio y las habitaciones son muy amplias igual que el baño la recepciuon es pequeña y no son muy atentos el estacionamiento tiene costo
Stayed 1 night in Sep 2025

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Anilu

Traveled with partner
Liked: Amenities
Tienen muy pocas personas en el staff del hotel. Siento que si hacen todo dentro de sus posibilidades para atender bien pero no alcanza. Tardan en abrirte el estacionamiento para que entres o salgas, no tiene restaurante ni maquina de hielos.
Stayed 4 nights in Sep 2025

10/10 Excellent

Fernanda

Stayed 1 night in Aug 2025

10/10 Excellent

Rebeca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best quiality and affordable price
Stayed 5 nights in Jun 2025

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received what is promised
Stayed 3 nights in May 2025

10/10 Excellent

Monica Montserrat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho, la gente que trabaja aquí siempre tienen actitud increíble. La regadera está un poco complicada, pero en general todo estuvo perfecto
Stayed 1 night in Apr 2025

6/10 Okay

Paola

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
No me convenció la limpieza del hotel.
Stayed 2 nights in Jan 2025

6/10 Okay

Debra

Traveled with partner
I liked that the area felt safe and walkable and you needed the keycard to access the upper floors via the elevator. I did not like that there was not much warm water and that the rooms were extremely dated, worn, stained.
Stayed 2 nights in Mar 2025

6/10 Okay

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was the first hotel room I've been in for a long time that had no refrigerator, other than that it was a nice stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Ricardo

Stayed 1 night in Feb 2025

6/10 Okay

Irene

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked Sonata Hotel for my 7 Day Trip from California. I wasn't allowed to check in earlier than 3pm. Not a big deal since they were at least able to hold my luggage until check in time. Hotel View was beautiful from the 6th floor. Issues: Daily Room Service was POOR, the first two nights, they didn't change the bathroom trash can , which was the only trash can for the WHOLE ROOM ! They also NEVER swept the floors, the left trash on the floor every day. I ended up sort of sweeping off obvious trash. Also, on the 2nd Night, My room key wasn't working so I notified front desk. The attendants seemed bothered and accused me of giving them the wrong room number as if it was my fault. Then one of them told me that someone else had checked in that room. I PANICKED!! I ask them to immediately walk me to the room to check on my stuff. They seemed even more bothered and careless and continued to argue that I was probably giving them the wrong room number. Until finally a third lady with wavy hair , sort of short in a ponytail approached and was able to take me to my room and realized that I was giving the the right room. Long story short, it was the person who checked me in who mistakenly put the wrong names in the wrong rooms. When we came back down, i was given a new key and the nice lady was super apologetic. Not like the other two who seemed to HATE their jobs and were EXTREMELY RUDE AND UNPROFESSIONAL. I wasn't able to get their names but one of them was wearing some flower
Stayed 7 nights in Mar 2025

6/10 Okay

Sheila

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

frank osagie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

2/10 Terrible

Jose Ernesto, San Pedro Garza García

Business traveler
Disliked: Cleanliness, staff & service, amenities
Very unpolite and unprofessional staff. No room service. There's a Keurig coffee pod machine but they only provided one pod per stay. Sadly, the only option in Lomas de Angelópolis.
Stayed 1 night in Oct 2024

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CHOLULA AREA IN PUEBLA MEXICO IS A BEAUTIFUL AREA, SAFE, GOOD FOOD, EASY TO WALK
Stayed 3 nights in Sep 2024

10/10 Excellent

Luis Gael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ppp
Stayed 1 night in Aug 2024

4/10 Poor

melissa

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Jorge

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A pity ! Rooms lack maintenance. Broken closet panes marked with an X. The bed cover ripped. The fridge did not work. No floor mats and hand towels in the bathroom. You didn’t get a sense the room was clean. Several mosquitoes in the room. Just a very bad experience overall.
Stayed 1 night in Aug 2024

4/10 Poor

SOFIA, Montgomery

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Le falta mucho mantenimiento, el Personal miy amable pero son muy pocos y se vuelven locos. Me tuvieron que cambiar de cuarto, laa sábanas sucias, las toallas desilachadas. No volvería
Stayed 1 night in Jul 2024

10/10 Excellent

frank osagie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

frank osagie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

4/10 Poor

Michelle

Traveled with family
Disliked: Staff & service
No es posible que sea un hotel y que no haya toallas suficientes ni para bañarse.
Stayed 1 night in Mar 2024

6/10 Okay

Luis

Business traveler
Liked: Cleanliness, property conditions & facilities
La tv nunca funciono bien la reporte y no fueron aarreglarla
Stayed 1 night in Jan 2024

6/10 Okay

Gloria

Great area, ok hotel
Stayed 2 nights in Dec 2023