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Hotel MS

3.0 star property
Hotel with a restaurant, near Great Pyramid of Cholula

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Photo gallery for Hotel MS

Property entrance
In-room safe, desk, iron/ironing board, free WiFi
Bar (on property)
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Portal Guerrero 17, San Pedro Cholula, PUE, 72760
  • Place, Zócalo
    ‪7 min walk‬
  • Place, Great Pyramid of Cholula
    ‪10 min walk‬
  • Place, University of the Americas Puebla
    ‪5 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪31 min drive‬

Room options

Double Room Standard

  • 172 sq ft
  • Sleeps 4

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About the neighborhood

San Pedro Cholula

Located in Cholula, Hotel MS is adjacent to Museo de la Ciudad de Cholula and within a 5-minute walk of San Gabriel Convent. This 20-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and concierge services.

What's nearby

  • Plaza de la Concordia - 3 min walk - 0.2 miles
  • Zócalo - 7 min walk - 0.4 miles
  • Great Pyramid of Cholula - 10 min walk - 0.6 miles
  • La Virgen de los Remedios Sanctuary - 10 min walk - 0.6 miles
  • University of the Americas Puebla - 5 min drive - 1.0 mile

Getting around

  • Puebla–Cholula Tourist Train Terminal - 25 min drive
  • Puebla Intl. Airport (PBC) - 26 min drive

Restaurants

  • ‪Churrería Las Duyas - ‬1 min walk
  • ‪Mesón Garibaldi - ‬2 min walk
  • ‪La Última Estación Restaurantes - ‬5 min walk
  • ‪Santoua Gastrobar - ‬2 min walk
  • ‪Domino's Pizza - ‬6 min walk

About this property

Hotel MS

Hotel with a restaurant, near Great Pyramid of Cholula
Hotel MS features free WiFi in public areas, a free grocery shopping service, and express check-in. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and tours or tickets. This hotel also has free newspapers.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Portable fans, safes, and phones are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily breakfast available for a fee
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

MS Cholula
Hotel MS San Pedro Cholula
MS San Pedro Cholula
Hotel MS Hotel
Hotel MS San Pedro Cholula
Hotel MS Hotel San Pedro Cholula

Frequently asked questions

What can I see around Hotel MS?

This hotel is situated in Cholula, just steps from Museo de la Ciudad de Cholula and San Gabriel Convent, and within a short walk of Zócalo. You'll also find Great Pyramid of Cholula and Plaza de la Concordia less than a mile away.

Will I be able to park at Hotel MS?

No, there isn't parking available at the hotel.

Does Hotel MS have a casino?

No, Hotel MS doesn't have a casino.

Will I find an indoor pool at Hotel MS?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel MS?

Couples will appreciate amenities like a restaurant, a free grocery shopping service, and concierge services at this hotel.

Does Hotel MS have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel MS have a restaurant with a breakfast menu?

Yes, Hotel MS serves breakfast each morning for a surcharge from its restaurant.

Will Hotel MS allow pets to stay for free?

No, pets aren't allowed at Hotel MS.

Does Hotel MS have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel MS?

The closest major airport to Hotel MS is Puebla Intl. Airport (PBC), which is 9.1 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Hotel MS?

No, there aren't any guestrooms with balconies at Hotel MS.

Reviews

Hotel MS Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.8/10

Property conditions & facilities
Rating 10 - Excellent. 66 out of 137 reviews
Rating 8 - Good. 50 out of 137 reviews
Rating 6 - Okay. 15 out of 137 reviews
Rating 4 - Poor. 3 out of 137 reviews
Rating 2 - Terrible. 3 out of 137 reviews

Reviews

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in the very good location I did not like that the restaurant opens until 8 am
Stayed 4 nights in May 2019

10/10 Excellent

Tyrone, North carolina

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The only thing we didnt like was that we were told we would have breakfast but when we got downstairs they said no breakfast and we couldn't check in a little eariler but beside that everything else was good
Stayed 1 night in May 2019

10/10 Excellent

Nai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, just don’t eat there!

If you book online through hotels.com or any other site, just go eat somewhere else. Don’t waste your time eating here because you will not get a special rate on their basic breakfast buffet style unless you booked with them direct. I booked two rooms for 4 days and 3 nights btw.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pequeño, bien ubicado, limpio

Excelente hotel, es pequeño, pero cómodo, la gente que me atendió es súper amable, está localizado en los portales del centro de cholula, hay de todo cerca, y el hotel es cómodo, es muy pequeño pero funciona bien. Muy limpio.
Stayed 1 night in Aug 2018

8/10 Good

jin, Houston TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with good location

This hotel is located right at the heart of Zócalo (downtown) close to restaurants and shops. Very convenient to walking distance. The only issue is that there is no AC, no elevator, and the rooms are very small. But the hotel is very clean and the beds are confy. The best thing about this hotel is location.
Stayed 2 nights in Mar 2018

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cholula, the magical city

superb stay, fantastic price, service food, everything was superb.
Stayed 4 nights in Jan 2018

8/10 Good

Adolfo

Liked: Cleanliness, staff & service
nice area
Stayed 1 night in Nov 2017

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Stay

Great stay. Room was nice and in great location.
Stayed 1 night in Nov 2017

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

No ventilation

No air conditioner, and one small window. NO AIR CIRCULATION and NO FAN. It was probably 85 degrees at night time
Stayed 1 night in May 2017

10/10 Excellent

juani, Delaware

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MS

This was my second stay at this hotel . Everything was great as the first time. An will definitely stay again.
Stayed 1 night in Aug 2017

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel MS

As a first time visitor to Cholula, this hotel was clean and located in a great location. Keep in mind A/C is not the norm in this area of MX. The room is smaller than a typical hotel room within the U.S. the staff was diligent and the hotel and rooms were very clean.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely worth the extra $5

Best one around!!

4/10 Poor

Alexander

Liked: Cleanliness
Disliked: Staff & service, room comfort

Loud hotel with a terrible staff

This experience started out fine. It's a clean hotel with a good location in Cholula. However, there were two major issues I have with this hotel. The first it is the noise at night. Like many places in MX, the halls have an echo. Usually it's a guest or two that makes a little noise coming home, but I could hear the nighttime staff talking and laughing all night. The second issue occurred during checkout. I asked the front desk to call a taxi for us. When it arrived the driver asked for almost 40% more than the regular rate. I just thought he wanted to bargain which is fine, but he wouldnt come off his price. I asked the front desk lady, who personally knew the driver, if he was giving me a fair price and she said "yes it's a good price" even though every online travel tip site said it wasn't. I refused to agree to his amount and immediately found a cab outside for the correct amount. Now I don't mind bargaining with drivers and paying a gringo tax, but for the hotel staff to misquote fair prices to guests that are checking out, it's just sleazy and dishonest.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Nice location but evening staff very rue

We loved the location of the place as it is right down the plaza. We had an overall nice stay but at the end of the stay, the evening woman lobby staff was trying to overcharge us and was very rude about it. At the end she ended up refunded the money but her attitude was horrible. Disappointing.

8/10 Good

Josh, Cholula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel, awesome prices next to the zócalo

Small rooms but very nice, especially considering price. Modern rooms with safe. Either our TV or cable remote didn't work but no biggie. Front desk didn't know hours of local attractions and didn't offer to help find out. There's a restaurant attached. No free breakfast but there's literally dozens of places within a block or two. No elevator but it's only two floors. Tour buses are available from the zócalo. Good Wi-Fi in rooms. No AC.

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience

10/10 Excellent

Emma, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent place to stay.

The place is around a plaza so if you visit in major festivities expect to hear some noise. We were there prior to major Day of the Dead festivities and the noise was close to none. Know that you will not have a hard time finding a place to eat while staying in this location or places to visit. The night receptionist was very helpful in telling us what was happening around town and took the time to print out some locations for us to buy some Talavera and places to visit in Puebla. I cannot say that the morning receptionist had the same attitude but you cannot win it all. The place is very clean, prior to arriving I contacted the hotel about arriving a bit late and were very responsive in all my questions prior to arriving.

8/10 Good

Dora

Liked: Cleanliness, property conditions & facilities

Simple, convenient, clean hotel

The hotel was very clean and well-maintained. The room was comfortable, and reminded me of being in a small, modern European hotel room. The bathroom was very modern and included soap and shampoo. Because the hallway floors are stone rather than carpet, you can hear people’s shoes and suitcases make noise if they are coming through at odd hours. The check-in process was quick, though it took me a little while to realize that the wifi information was printed in a binder inside a drawer in the room (I’m used to getting it on a little slip of paper or it being printed on a placard at the front desk). The hotel is directly in the plaza, which means you’ll hear everything happening outside if your room is near the front of the hotel. I stayed over Thursday and Friday nights, and there was music happening late into the night. I am a light sleeper, so had to turn on my white noise app and use ear plugs to get to sleep. It’s reasonably priced and centrally located (within walking distance to the piramide/pyramid, several churches, tons of restaurants, and the main souvenir shopping district).

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia placentera

Viajamos de fin de semana y nuestra estancia fue muy placentera, habitación pequeña pero cómoda y con todo lo indispensable, servicio, atención y limpieza muy bueno, hotel cerca de todo sin necesidad de coche, sin duda nos volveríamos a hospedar en este hotel en nuestra siguiente visita
Stayed 2 nights in Jan 2020

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with group
La ubicación es muy buena. Justo enfrente de la plaza central
Stayed 3 nights in Nov 2019

10/10 Excellent

María del Carmen Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfecha

El Hotel está muy céntrico y la atención es impecable
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Este hotel MS no respeto mi reservacion hecha por expedia y simplemente dijo que Expedia era la culpable de no tener reesevacion y tampoco ofrecio ningun tipo de solucion.
Stayed 1 night in Oct 2019