Residence Inn by Marriott Detroit Novi3.0 out of 5.0
Recent guest reviews
I was at this hotel over the weekend checking out today 08/14/2017. The first day I was there i really did not have much interaction with the staff. My assent had checked me in for I was working. The following more when I came to the lobby for breakfast. I was greeted by the staff with a warm Hello. The breakfast its self was hot inviting and they had a great selection. As I am from Israel and hence eat Kosher, They had things there that I could even Partake in. To me it looked like they really took their guest cultures to heart and tried to provide them with something to eat. During my time eating breakfast I was tended to warmly. During this time I got a chance to speak to the Asst. General Manager at one point speaking to her for well over an hour, it felt like i was speaking to my sister. She was very open warm and welcoming. Well during this stay i was also looking for a hotel to host a few students that is part of our dive team to stay at. Well having stayed at several other hotels in the area this one is by far hands down the best. It is a gem that is well on its way to becoming a diamond. As I am a frequent travel back to the us several times a year this will be my home here in the US. I have never felt such warmth, openness and eagerness to help in all my travels over the past 10 years. So this is a shout out to this wonderful team and i look forward to seeing you guys in October. I also have to add this for Katie you have a wonderful team keep up the good work all of you. You have a life long guest in me.
We were displaced from our home for 3 weeks due to a broken pipe in our home. The insurance company put our family of 6 up in this hotel. We had two 2 bedroom suites. It was a very comfortable stay. The staff was all very friendly and helpful, from the managers to the maintenance crew. The breakfast is better than average, but after 3 weeks it did become a little monotonous. With the available computer with printer, laundry facility, basketball hoop, grill and fire pit our family was easily able to make the best of our situation.
I stayed on the second floor it was nice and quiet. The room was clean, the beds were comfortable and the staff was friendly. There is a pool but no hot tub. The hotel is conveniently located by plenty of stores and eateries. It was a great place to stay all around we were very comfortable.
It's rarely that my wife and I stay at the same hotel when visiting family in the Detroit area but The Residence Inn in Novi has become our "home away from home". I just returned from visiting my mom 2 weeks ago and I stayed at this establishment, again. The room was clean and the bed very comfortable. The kitchen has every appliance that one would find in their own home, including a dish washer. They have a do it yourself laundry on the 2nd floor with 3 washers and six dryers, which allows me to pack light when traveling. The breakfast has a wide variety of choices including, scrambled eggs (regular and with cheese), sausage, bacon, biscuits and gravy, breads, dry cereal, oatmeal, fruit, make your own waffles, danish and more. Complete choice of juices, milk, coffee and tea. The chef is right there during breakfast and ensures that you have anything you might need if it's not out already. The desk staff are very polite and will try to make your stay as comfortable as possible. The grounds are well kept and it is quiet at night time. (The desk even went out to the patio area at 11 pm when I called down to say that is was a little noisy from other guests to ask them to keep it down) This hotel is very close to restaurants (walking distance), and shops including The Twelve Oaks Mall. Novi is about a 20 minute drive to Detroit Metro Airport (without traffic) and 1/2 mile from I-96 which will put you about 30 minute drive time from virtually anywhere in the Detroit area. Stay number 8 will occur in August when we travel up for my nieces wedding. This place is ideal if traveling with family or friends because of the two bedroom suites that they offer which has two full baths, a queen sleeper in the living room and a full kitchen in case you prefer to eat in. They even has complimentary cookies at different times located at the front desk. A great place to stay.
Our stay at Residence Inn was wonderful! The staff all made us feel very welcome. The breakfast was the best free hotel breakfast we've had, by far. The selection was excellent. They also had complimentary meals Monday-Wednesday, including pasta, hot dogs, and chicken tacos. Cookies were at the front desk nightly. We were given many great suggestions of places to visit during our stay. The hotel was clean and updated, and offered fun options like a basketball court and a nice little (cold!) pool. The kitchenette was nice and had everything we needed for the week. The bathroom was very clean and they did a great job cleaning our room daily. There are multiple places to shop and eat directly across the street. It is a very nice part of town and we felt very comfortable and safe. We highly recommend this hotel!
I have been staying there for over a month and the staff is consistantly on point, handles any issues immediatly. Prompt professional people. Katie Murphy the General Manager and Emelia Herrera Asst. GM and staff are wonderful. They have mixers three days a week, most are good. All in all, this is a home away from home. Kudos to all.
4 stars for its category of long term hotel stay. I love this place because it is right across the mall, a mile away from the highway, spacious rooms furnished with a fridge, stove, microwave, dishwasher, sink, and all the amenities you would look for in a small apartment. We stayed in a one bedroom with a living room and a small table for dining. The layout and design of the bathroom and the room in general were a little bit dated (circa 2010ish) but totally doable since this hotel is not up in the running for high tech award. The king bed was super comfy, all rooms were spacious , and it literally has a full kitchen. There's parking and a gym and half court basketball. Their breakfast was decent (eggs, waffles, sausage, toast, bagels, cereal, yogurt, bevs, etc). The staff were hard at work to ensure that the food was stocked and the areas were clean. I will most definitely return and recommend this hotel.
Stay couldn't be better. I chose this location because of so many great reviews and i wasn't let down to say the least! Right when we walked in we were greeted with smiling faces and a lobby that was beyond clean. Check in was smooth, efficient and quick. Staff was so friendly and helpful. We had a question about dinner and the staff was so happy to help! The entire facility was so clean I couldn't have been more impressed. Everything was beyond great, without a doubt will be staying at Marriott again, if I could give 6 stars I would! Keep up the good work!
It was really nice. We switched here from another area hotel and the room and breakfast are much better. Granted this hotel does cost more, we will be coming back as the suite option is ideal for my wife and I and our young child to have two separate rooms. The service was friendly and actually eager to help (a nice change of pace from the other hotel we had used to stay at) Pool and hot tub were clean and convenient to use. The breakfast was varied and good. We will be planning a return trip in May.
Staff was friendly, rooms were great, loved the breakfasts - they never disappoint. Small downfall was the mix - the first night they seems to run out of snacks and their special drinks were just syrup to mix with water. The second night was much better - perhaps the first night was off. Missed coffee in the lobby in the afternoons.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Residence Inn by Marriott Detroit Novi places you within a short walk of West Oaks and within a mile (2 km) of Twelve Oaks Mall. This 3-star aparthotel has 107 rooms and welcomes guests with free breakfast, an indoor pool, and a 24-hour fitness center. Also nearby are Suburban Collection Showplace and Paradise Park.
Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM. For a nice break, mingle with other guests at the free manager's reception.
All 107 air-conditioned apartments feature kitchens and space to spread out with living rooms and dining areas. 32-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include sofa beds, coffee makers, and free weekday newspapers.
At Residence Inn by Marriott Detroit Novi, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
Reviews from Trip Advisor
75% of guests recommend this hotelTotal of 116 reviews