Residence Inn by Marriott Detroit Novi3.0 out of 5.0
Recent guest reviews
I have been staying there for over a month and the staff is consistantly on point, handles any issues immediatly. Prompt professional people. Katie Murphy the General Manager and Emelia Herrera Asst. GM and staff are wonderful. They have mixers three days a week, most are good. All in all, this is a home away from home. Kudos to all.
4 stars for its category of long term hotel stay. I love this place because it is right across the mall, a mile away from the highway, spacious rooms furnished with a fridge, stove, microwave, dishwasher, sink, and all the amenities you would look for in a small apartment. We stayed in a one bedroom with a living room and a small table for dining. The layout and design of the bathroom and the room in general were a little bit dated (circa 2010ish) but totally doable since this hotel is not up in the running for high tech award. The king bed was super comfy, all rooms were spacious , and it literally has a full kitchen. There's parking and a gym and half court basketball. Their breakfast was decent (eggs, waffles, sausage, toast, bagels, cereal, yogurt, bevs, etc). The staff were hard at work to ensure that the food was stocked and the areas were clean. I will most definitely return and recommend this hotel.
Stay couldn't be better. I chose this location because of so many great reviews and i wasn't let down to say the least! Right when we walked in we were greeted with smiling faces and a lobby that was beyond clean. Check in was smooth, efficient and quick. Staff was so friendly and helpful. We had a question about dinner and the staff was so happy to help! The entire facility was so clean I couldn't have been more impressed. Everything was beyond great, without a doubt will be staying at Marriott again, if I could give 6 stars I would! Keep up the good work!
It was really nice. We switched here from another area hotel and the room and breakfast are much better. Granted this hotel does cost more, we will be coming back as the suite option is ideal for my wife and I and our young child to have two separate rooms. The service was friendly and actually eager to help (a nice change of pace from the other hotel we had used to stay at) Pool and hot tub were clean and convenient to use. The breakfast was varied and good. We will be planning a return trip in May.
Staff was friendly, rooms were great, loved the breakfasts - they never disappoint. Small downfall was the mix - the first night they seems to run out of snacks and their special drinks were just syrup to mix with water. The second night was much better - perhaps the first night was off. Missed coffee in the lobby in the afternoons.
This was a nice place to stay... an off start because of some confusion about my dates, then they said I couldn't stay because they were sold out?...anyway it got resolved and it was a great stay...LOCATION: easily accessible to everything, and everything close by... newly renovated everything, so clean and spacious, ROOM: more like suite! clean and renovated and very spacious, outdoor fire pit, FOOD: the breakfast was good, but also caters to clientele, turns out there's and asian clientele in the area, so their breakfast was better than most hotel breakfasts...the area was filled with an abundance of options... GYM/POOL: clean and updated, gym is small but enough, there is an outdoor multi sport court, STAFF: friendly and helpful... this place is probably a really nice stay during warmer weather.
Stay on the second floor all the way at the end of the corridor. Very quiet even though the hotel is quite full. Room is of good size with a sitting area, a full kitchen, a studio bedroom and a bathroom with vanity outside the bathroom. Breakfast is just great and they provide some Japanese food items as well, which is very surprising to me. Staff is superb and room is quite clean. Ac in room is amazingly cold so I can get a good night sleep at night. Right next to the hotel is a smaller mall, and the much bigger Twelve Oaks Mall is just across the street.
I've stayed at this location my first two visits to Novi. No complaints or concerns. the staff is always friendly and helpful and the hotel is always clean and well maintained. During our stay, we utilized the Jacuzzi and pool and we loved it. The location is perfect- close to shops and restaurants.
Spent 6 nights at this clean, modern, well located RI...everything worked...from smooth check in/front desk staff, to housekeeping....Close to many shopping centers and restaurants....usually stay at the Renaissance...which is excellent, but for extended stay, RI is just right...
This is the sixth time my wife/I have stayed at this establishment over the last 4 years and have never been disappointed. In fact, everytime we stay here we learn something new about this place. This past stay, (2 separate occasions in 1 week), we used the laundry that they have on premise, that they not only serve free breakfast, but also something light for dinner in the afternoon. We also were with friends and for $239.00 stayed in the 2 bedroom/2 bath suite. This afforded us privacy and had a common area that we could use. A full kitchen allowed us to bring our own food in and cook when we didn't want to go out and eat. This place is quickly becoming our home away from home when we visit family in the Novi area. Another thing that I noticed is that this hotel has a large Asian presence for guests and the hotel restaurant caters to some of their cuisine, which I thought, was pretty cool.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Residence Inn by Marriott Detroit Novi places you within a short walk of West Oaks and within a mile (2 km) of Twelve Oaks Mall. This 3-star aparthotel has 107 rooms and welcomes guests with free breakfast, an indoor pool, and a 24-hour fitness center. Also nearby are Suburban Collection Showplace and Paradise Park.
Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM. For a nice break, mingle with other guests at the free manager's reception.
All 107 air-conditioned apartments feature kitchens and space to spread out with living rooms and dining areas. 32-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include sofa beds, coffee makers, and free weekday newspapers.
At Residence Inn by Marriott Detroit Novi, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
Reviews from Trip Advisor
75% of guests recommend this hotelTotal of 111 reviews