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Recent guest reviews

Check in was easy and awesome! Such friendly service

Great place to stay!

It was very low key private, the location not being too far from all the places I like to shop at in the area, and it was clean as a whistle. The staff was helpful and friendly. I enjoyed my stay and the bed was very comfortable

They booked rooms and construction was going on all throughout 2 floor. Thanksgiving Week starting at 8 am men scraping and hammering outside my window. Awful!!!

It was nice. I would visit again. The parking lot was too dark

I believe I had a 5to7 day reservation and I had to Check out after the 2nd day because they had construction starting At 730 am . The funny thing is I booked this hotel to get away from my house I was remodeling so I could get some sleep , not to pay for something I could hear for free at my own house.

I enjoyed the chocolate chip cookies and the hotels location to surrounding shops. I did not like iur room set up, and the hotels inability to accommodate requests made weeks in advance.

Nice clean hotel. Check in was a breeze. Close to restaurants.

I can't write a raving review because it was a typical stay at a Doubletree. Great service, clean, comfortable rooms and AMAZING cookies! :)

Great location for shopping in the Novi area. Nice hotel with good rooms and indoor pool.

It was easy and relaxing. Close to food. Easy to find and very clean

This was a real nice hotel. I would stay there again.

The staff was fine, but $9.95 a day for WiFi???? REALLY? No free breakfast, terrible location, no refrigerator in the room, seemed like a lot of money for stuff most less expensive hotels offer for free.

Were do I start? This Is a large hotel. We were there during Christmas weekend. Their we're not many people staying at this location. We were given a room at the very back of the complex. You had to buy a plane ticket just to get a coffe in the lobby. $9.95 a day if you would like to use the Wi-Fi. $11.00 each if you would like Breakfast. The bathroom door in our room(123) would not close. The heat unit was as loud as a model T and put out cool air, not warm. I was up all night and my wife was awakens by the noise on several occasions .I called the desk in the A.M. The fella said he would tell someone. Later that morning I spoke to a young lady who reluctantly had us move to another room (127). Getting any information from the staff was like pulling teeth. This hotel is hidden in a back corner of a mall on a dead end road with no signs t o give you any direction. We had to make several phone calls to find the facility.

Honestly, my wife and I both loved the bed and pillows. That was the first time that happened. The room was clean and the hotel was quiet. It sits just off the interstate in a nice area. We just slept and left, we didn't use any amenities. If in the area again we would stay there.

Crescent Blvd Novi MI

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

West Oaks is within a mile (2 km) of DoubleTree by Hilton Detroit - Novi, and other popular sites like Twelve Oaks Mall are within a couple of miles (3 km). This 148-room, 4-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe.


Rooms

50-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also available.


Property features

At DoubleTree by Hilton Detroit - Novi, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking and a free area shuttle. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

One Queen Non-Smoking

1 Queen Bed | Sleeps 2

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Junior Suite, 1 King Bed

1 King Bed | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Guest reviews for DoubleTree by Hilton Detroit - Novi

Everyone (7) Couples (12) Business (3) Family (8) Friends (1) Other (1)
5
Friends

Check in was easy and awesome! Such friendly service

By on Nov 14, 2022

5
Business Business

Great place to stay!

By on Nov 13, 2022

5
Partner Couples

It was very low key private, the location not being too far from all the places I like to shop at in the area, and it was clean as a whistle. The staff was helpful and friendly. I enjoyed my stay and the bed was very comfortable

By , from Van Buren Twp on Apr 11, 2022

5
Everyone

By on Sep 8, 2021

1
Family

They booked rooms and construction was going on all throughout 2 floor. Thanksgiving Week starting at 8 am men scraping and hammering outside my window. Awful!!!

By , from Long Beach on Nov 29, 2020

Review comment responded on Nov 30, 2020

Thank you for the information. We are trying our very best to complete the project before winter sets in for the season. We are almost there!!! Please come see us when the project is complete

4
Family

It was nice. I would visit again. The parking lot was too dark

By on Nov 21, 2020

Review comment responded on Nov 30, 2020

Thank you so much for the information and for staying with us. We are experimenting with different bulbs in the parking lot to improve the brightness.

2
Everyone

By on Oct 19, 2020

Review comment responded on Oct 27, 2020

I do apologize that your stay was anything other than perfect. Please come try us again in the future.

1
Everyone

I believe I had a 5to7 day reservation and I had to Check out after the 2nd day because they had construction starting At 730 am . The funny thing is I booked this hotel to get away from my house I was remodeling so I could get some sleep , not to pay for something I could hear for free at my own house.

By , from Novi Michigan on Aug 9, 2020

Review comment responded on Aug 10, 2020

I am so sorry to hear this. Please accept my apology for the construction. We are undergoing an upgrade at the moment and do hope you will give us a try when the project is over!!

3
Family with small children

I enjoyed the chocolate chip cookies and the hotels location to surrounding shops. I did not like iur room set up, and the hotels inability to accommodate requests made weeks in advance.

By , from Novi on Feb 24, 2020

Review comment responded on Feb 24, 2020

Thank you so much for the feedback! I will share this information with my front desk team in an effort to improve our service for future guests. I apologize that your stay was anything other than perfect.

5
Everyone

By on Aug 29, 2019

Review comment responded on Sep 3, 2019

Thank you for the perfect rating! Please come see us again soon!!

DoubleTree by Hilton Detroit - Novi

42100 Crescent Blvd, Novi, MI 48375
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