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Fairfield Inn & Suites Grand Rapids

2.5 out of 5.0

Recent guest reviews

Staff was very friendly, good breakfast. Room was clean and very comfortable. Bathroom was nice with lots of counterspace.

This is a very nice standard hotel. The location was very good for me, near the airport, low traffic.

Overbooked family house, had to quickly relocate, Orbitz reservations were speedy & hotel great!

Pleasantly surprised. Great price. Very clean. Hot tub felt great after long day if driving. Very good breakfast. Night manager Andrew was awesome!

no problems to mention lucky to get the room we wanted

Clean room and a comfortable bed. Easy to work from this location. Enjoyed the breakfast.

We chose this motel because it was close to a pottery show we were attending and it was also close to shopping (Woodland Mall)! The staff was friendly. The room was decorated beautifully! The beds were very comfortable and I slept through the night! That doesn't usually happen when I'm away from home. They do have a flat screen tv too, but they really need to get the proper wires to hook up the HD. It was fuzzy watching the shows. The breakfast was perfect and you could make your own waffles, which I love! When we checked out, the man at the front desk just made fresh cookies and we grabbed some to eat on the way home! We were very satisfied with our stay!

Everything was good.

We were greeted with the aroma of cookies when we checked into our rooms. The rooms were clean and the staff was friendly. What really blew my team away was that we accidentally left a bag in the bathroom that contained expensive colognes, makeup and other items. When we realized that night that we had left the bag, we called the hotel and described the items left. The person that answered laughed and said, "We didn't think anyone would leave this stuff intentionally." Now the best part - we offered to pay to have it shipped to us, but they refused the offer and paid to Fedex the items in a box at their expense. That simple courteous, along with their staff being honest will bring us back again when we visit Grand Rapids.

In general the room and hotel was fine. It was clean and comfortable. Complimentary breakfast was great! Service was fine. Room was clean and quiet. I would like to have had a microwave available and a small refrigerator in the room.

I was there to attend an Expo. We enjoyed our stay - especially the fact that they let us do a very early check in and late check out!!

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for Fairfield Inn & Suites Grand Rapids

Everyone (4) Couples (2) Business (3) Family (1) Friends (1)
5

nice, clean and comfortable!

Everyone

Staff was very friendly, good breakfast. Room was clean and very comfortable. Bathroom was nice with lots of counterspace.

By , from Toledo, OH on Apr 22, 2017

5

decent, comfortable

Everyone

This is a very nice standard hotel. The location was very good for me, near the airport, low traffic.

By on Nov 10, 2016

4

great find in a hurry

Everyone

Overbooked family house, had to quickly relocate, Orbitz reservations were speedy & hotel great!

By , from schaumburg il on Sep 20, 2016

5

absolutely wonderful. exceptionall staff

Everyone

Pleasantly surprised. Great price. Very clean. Hot tub felt great after long day if driving. Very good breakfast. Night manager Andrew was awesome!

By on Aug 20, 2016

4

great

Couples

no problems to mention lucky to get the room we wanted

By on Jul 20, 2014

4

good stop for a business man

BusinessTravelers

Clean room and a comfortable bed. Easy to work from this location. Enjoyed the breakfast.

By on Feb 26, 2013

5

great night's rest!

GetawayWithFriends

We chose this motel because it was close to a pottery show we were attending and it was also close to shopping (Woodland Mall)! The staff was friendly. The room was decorated beautifully! The beds were very comfortable and I slept through the night! That doesn't usually happen when I'm away from home. They do have a flat screen tv too, but they really need to get the proper wires to hook up the HD. It was fuzzy watching the shows. The breakfast was perfect and you could make your own waffles, which I love! When we checked out, the man at the front desk just made fresh cookies and we grabbed some to eat on the way home! We were very satisfied with our stay!

By on Mar 28, 2012

4

nice place to stay

BusinessTravelers

Everything was good.

By on Mar 16, 2011

4

surprise action

BusinessTravelers

We were greeted with the aroma of cookies when we checked into our rooms. The rooms were clean and the staff was friendly. What really blew my team away was that we accidentally left a bag in the bathroom that contained expensive colognes, makeup and other items. When we realized that night that we had left the bag, we called the hotel and described the items left. The person that answered laughed and said, "We didn't think anyone would leave this stuff intentionally." Now the best part - we offered to pay to have it shipped to us, but they refused the offer and paid to Fedex the items in a box at their expense. That simple courteous, along with their staff being honest will bring us back again when we visit Grand Rapids.

By on Mar 8, 2011

4

great complimentary breakfast

Couples

In general the room and hotel was fine. It was clean and comfortable. Complimentary breakfast was great! Service was fine. Room was clean and quiet. I would like to have had a microwave available and a small refrigerator in the room.

By on Mar 15, 2010