Holiday Inn Express Hotel & Suites Ft Myers East- The Forum2.5 out of 5.0
Recent guest reviews
Used this hotel while in Fort Myers for the Florida State Mens Bowling Tournament . Very happy I did. Audrey the desk clerk was very nice, and informative. First impressions are key. Our room was very nice , clean and spacious. I liked the fact that the hotel is near everything, restaurants and stores and it was only 5 miles from Pin Street Bowl. Will stay here again.
After a long trip from the UK it was 0300 for my body clock and all I wanted was my bed. Tanya on reception was a dream, she greeted me with a big smile and sorted my check-in swiftly, great asset. The room was clean and the bed comfortable however the rooms are a little dated and could probably do with a make over. Being British a cup,of tea was in order the next morning but only 1 tea bag. Note left for the maid and more were left for the rest of my trip. I only ate breakfast here, the choice is average but enough. There is complementary iced water infused with fruit all day at the bar. The pool area is small with approx 6 beds. Nice views to the rear of the hotel, a lake and trees. The front view is a car park, retail area and freeway. I was here on business so it ticked a box, and again all the staff I encountered were very pleasant.
Jacobs Writing Consultants held their Horror Writing Class there on Oct. 14, and the staff, our meeting room, and the atmosphere was beyond our expectations. They handled every request we had and saw to it that every client of ours was taken care of. We look forward to our next writing class.
We we there to help with the restoration effort after Irma passed. Our room was paid for ahead of time for the duration of our stay. Being that we are there to help with the restoration process we typically bring most of our belongings with us each day in case we are re assigned. Day 1: We arrived back to our room after a 16 hour day, slide the card key, green light, open the door two inches to the clunk of the inside safety catch only to be greeted by a man saying, "can I help you". They gave our room away. I asked the gentleman if my razor, shaving cream, 4 beers in the refrigerator, contact solution, case, and NOTE STATING THAT WE WERE RETURNING THIS EVENING were there. Nope, all was gone, down to the front desk we go. They found us another room and put an APB out on our stuff. OK I say, mistakes happen. Day 2: The hair dryer was broken and on the verge of catching on fire so we asked for a new one to be brought up and it arrived and we were told that they would install it on the wall and replace the bad unit. We return to the room at 10 pm, one hair dryer in the bathroom so we assumed that they installed the new one. Nope, sparks in the morning and no available units to be found. Wouldn't you think something was up when you are cleaning a room and there are two hair dryers in the bathroom? Anyway, we told the man at the front desk in the morning and left a note that we will be returning. Our two beers in the fridge, gone. Day 3: We return to new room at 10 pm after another 16 hr day, swipe the key and nothing. Down to the front desk we go. So sorry blah blah blah, new key issued. Back upstairs, opened the room to find fresh cigarette smoke stink'n up the place, my note stating that we will be returning, gone, my wife's Phillips Sonicare toothbrush ($75) gone, along with a few other toiletries and our new stash of beer so that we can have one little night cap at the end of a long day. I gave the hotel manager an opportunity to make things "right". She may have tried to call me but never left a message and never reached out again. I returned the call several times but nobody answered. I am really happy an proud that we could help Florida when they were in need. I know that everything becomes a controlled chaos during these events. What happened to us was inexcusable and shameful.
We evacuated to this hotel on Friday before Irma hit on Saturday and stayed until it was safe to leave on Monday afternoon. The hotel staff took great care of us and safety was a prime concern. There several room to room safety checks and some staff even went home to get their families so they could stay round the clock to protect the hotel guests. There are always going to be complainers, but I cannot say anything bad about the hotels efforts to care for us. We had hot breakfasts each day. There was a limited amount of food available on Monday, but most guests brought their own supplies and shared if others needed food. The only dificulty was when the power went out, but it was a hurricane! With flashlights we were fine. I cannot thank the staff enough for their time, effort and personal care that they gave during this time. We live here and probably will not need to return - hopefully- but if the time comes we will be back!
I fully realize that when you check into a hotel with a major hurricane about to arrive, you are likely to face challenges. Upon arrival, we received written information on the possible lack of power etc. due to Irma closing in on Southwest Florida. We were housed on the 5th floor in a handicapped suite although we are not handicapped. Initially, we were glad to find shelter out of a flood zone. We did ask to be on a lower floor but we were told no rooms were available on lower levels. We weathered the storm with loss of power around 9:30 AM on Monday, 9/11/17. There went the elevator and lighting . We did bring battery operated lanterns, so we did have lights. All guests were told they had to be in their rooms at 4 PM and that staff would alert you room by room when you could leave your room. No reason was provided for this. They did knock on each room and ask if you were OK after 6 PM. I remember seeing the emergency lighting system in the halls initially. This helped to navigate the halls and stairs but that system went down leaving total darkness in the halls and stairwells.You could not see your hand in front of your face. We could not leave as access to our house was flooded. We had to stay until Wednesday 9/13/17. We had no working water, housekeeping, clean laundry or trash removal for the entire stay. The heat became increasingly uncomfortable. By the time we could leave early AM on 9/13, we were soaking in sweat. We had to carry our pets and all belongings down 5 flights of stairs holding on to flashlights. What I could not understand is on Tuesday AM following the storm, many left. The hotel had no power, no emergency back up lighting and the fire alarm system failed when the emergency back up lighting went down. We had no water on our level. I assume this was due to lack of water pressure as guests on lower floors had some water. The ladies room on the lobby level had a very large drum filled with pool water for use in flushing that toilet so not sure how lower level guests had water pressure. We luckily filled our tub with water the day of the storm and used that to flush the toilets. Otherwise, the toilet tank did not fill up and you could not flush the toilet. Yet the hotel continued to allow guests to register arriving guests. They did tell them no power, but no water or working fire alarms? Why not allow those already housed to leave and fix the failed back up systems before accepting new guests? Again, I understand you take a risk in many "shelters" during a storm. What I do not understand is why after the worst of the storm conditions passed and the hotel was without water pressure for flushing toilets (forget washing up), ability to clean rooms well, no clean laundry, no fire alarm system, no emergency lighting, darkened stairwells and hallways they allowed new registrations. The last night we were there, I noticed a ground level door wedged open that was not in view of the few staff who were working. Anyone could enter that door and go to any floor. The staff said they had someone patrolling the door. That was not realistic- I did see the door closed the following morning. I have experienced many storms but have never witnessed the conditions at this hotel post storm. I hope my comments help the management of this hotel to ensure stronger back up emergency systems and see what the guest experienced. Some of these breakdowns should not have happened. I also know that we will carefully evaluate a hotel's ability to maintain essential services during a major weather or crisis event.
This really is a convenient location, which is very important. But the hotel is very tired, and really needs some deep cleaning. The carpeting everywhere looks grungy - in the room and all the common areas. Our bathroom floor was sticky - I never went in there barefoot - unless I had put a towel down first. One of our towels looked like it had been used and never laundered. There is no safe in the room. But there are some pluses - and hopefully the hotel will take care of the negatives soon. It was very quiet. The room is quite large - includes a good sized desk and also a seating area. Wifi and breakfast were included. There's a refrigerator and microwave. The staff were very welcoming.
We were there for a Friday night and left on Saturday morning. The check in was quick and simple and the person at the desk was friendly. The room was large and had a small seating area. They offered a refrigerator and a microwave, but no safe. The bathroom was large and well appointed, although the shower fixtures were old and in need of repair. The room was not clean. The floor in the bathroom was sticky and if any drops of water fell on the floor it turned to dirty water. The carpeting was not clean in the room. The stay included breakfast. Maybe because the hotel was not very busy they did not offer the full breakfast that is normally offered. The location was good and the price was competitive.
This hotel is located perfectly! Major stores and restaurants in walking distance! Not only is it located in a convenient place but the rooms and service are great as well. Rooms are clean and comfortable! The staff is friendly and attentive! Highly recommend this hotel if you are in the Fort Myers, FL area 😊
I recently stayed at the express while visiting some friends. I have to say it was probably one of the best hotel stays I've ever had. Everyone from the front desk to housekeeping greeted me with a smile and willingness to help.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Located within a mile (2 km) of Lee Cancer Care Center, Holiday Inn Express Hotel & Suites Ft Myers East- The Forum is within 2 miles (3 km) of Calusa Nature Center and Planetarium. This 111-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Manatee Park is also a short drive away.
Start your day off right with a free buffet breakfast.
Holiday Inn Express Hotel & Suites Ft Myers East- The Forum's 111 rooms are air-conditioned and provide MP3 docks, refrigerators, and coffee makers. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.
Guests staying at Holiday Inn Express Hotel & Suites Ft Myers East- The Forum enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include 2 meeting rooms, a 24-hour business center, and coffee/tea in a common area.
Reviews from Trip Advisor
94% of guests recommend this hotelTotal of 538 reviews