Holiday Inn Express Hotel & Suites Ft Myers East- The Forum2.5 out of 5.0
Recent guest reviews
My experience was terrible. Police came in two cars. They were called by the frot desk. Thought they would arrest this person after there exaimed him with hands up on the wall. Then went to his room on my floor for a search. This was beyond uncomfortable when the police said he could stay. The manager is in need of training. He did not care about the fact that guest could no longer relax staying here. I transferred to another hotel as soon as I could. He speaking with the manager I have never seen such lack of knowledge of how to handle a situation or care. The hotel it self would get 2 stars even before this incident.
The Hotel is in a great location which is close to everything! The staff was wonderful and most importantly the hotel was clean! Can’t wait for another trip, business or just to relax, amazing stay! Thank you!
Love this hotel. Go every year and will continue on! They are great to our guys that come in for work. Free breakfast, great clean rooms and great atmosphere. Hotel staff is professional, accomodating and
Let me start by saying the hotel staff was wonderful to deal with when checking in and out. The breakfast area in the morning was well kept, with SOME healthy breakfast options. I read a lot of reviews from this hotel saying how clean it was, I have no idea why these reviews suggest this. The hotel elevator floor, floor hallway to the room and our hotel room hadn't been vaccumed in probably, well, never! The room we stayed in had pieces of garbage behind the night stand when we went to look for an outlet to plug our phones in. There was someones plastic wrap from a USB stick behind the night stand, with a very large amount of dust, so you know it had been there for awhile that no one bothered to pick up. Nothing was dusted in the room. The most disgusting part of all was that the sheets on the bed were not clean! I feel like we stayed in a dump motel from the way our room was, for over $300.00 a night that is completely unacceptable. If I could suggest to the manager to please go through these rooms, review them, and have them cleaned to where you wouldn't mind having your own family stay here. I am very disappointed! Mario asked how are stay was at breakfast. However, he was so busy selling himself that when I went to tell him about the vaccuming he kept talking over me and then walked away. The one thing that I can not stand is a filthy hotel room, I understand that they have a lot of people coming and going, but cleanliness should be top priority!!
Check your sheets. Mine had blood or urine stains on them and I didn't find that out til morning. I checked in and noticed on my registration form it said my wrong membership, even though I made the reservations 2 weeks ago and am a Spire traveller. Lady at the desk wasn't convinced. Later that evening, I woke up sweating. I found out by the auditor that they have controls or something on the units to keep them above a certain temperature. (I couldn't get my room below 70) He adjusted it. (Nice guy) woke up to a 60 degree room. I don't mind the cold but it definitely told me the wall stat is just for looks. Tried to take a shower but no hot water. (Clerk at front tried to tell me I didn't know how to use the shower. I stay in over 200 rooms a year; I've gotten the different showers down, thank you) went down to talk to the manager, but no management around at 8:45am in the morning. The lady at the desk said she was an assistant manager and did apologize, then offered me some points for that travesty of a stay. Stay away from this Holiday Out! It's not worth the aggravation!
My family had a great experience at this hotel. From the moment we walked in we felt welcomed. Every person we had contact with, from the front desk to breakfast to housekeeping was super friendly. But Mario went above and beyond and was SUPER nice and helpful. Thanks Mario!!! We will be back this summer.
Convenient location, easy to find off of the interstate. Staff were friendly & efficient. Next to the forum so you can walk to many places to eat & shop. It was very busy when we were there and the staff did an excellent job of keeping the breakfast buffet stocked and handling customers' needs.
It starts with the Manager and the front desk I interact with the Manager Alexa and Matt the night guy. The whole facility reflects the thorough detail and dedication of Alexa. She is always very helpful and very concerned about us as customers. She also has a fabulous sense of humor. MATT the night guy is probably one of the most capable people and a great ambassador for your brand. The rooms are always clean and any concerns are addressed promptly. When making reservation Gianna and Nia always do so with a smile in their voices. My Office won't stay anywhere else and we have tried different places until we found the Forum. Thank you
Had a last minute change in our meeting and needed a meeting room. Nicole Logan and her staff were able to coordinate everything for us very quickly . They were professional and attentive. Thank you! They can expect repeat business from us..
I work with Holiday Inn Express & Suites to book my clients hotel stays and I have nothing bad to say about them and neither do my clients. It is one of the best hotels we work with for booking client rooms. The hospitality is unlike any other. Nicole Logan is my direct contact and she is amazing. I would 100% recommend this hotel to anyone.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Located within a mile (2 km) of Lee Cancer Care Center, Holiday Inn Express Hotel & Suites Ft Myers East- The Forum is within 2 miles (3 km) of Calusa Nature Center and Planetarium. This 111-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Manatee Park is also a short drive away.
Start your day off right with a free buffet breakfast.
Holiday Inn Express Hotel & Suites Ft Myers East- The Forum's 111 rooms are air-conditioned and provide MP3 docks, refrigerators, and coffee makers. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.
Guests staying at Holiday Inn Express Hotel & Suites Ft Myers East- The Forum enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include 2 meeting rooms, a 24-hour business center, and coffee/tea in a common area.
Reviews from Trip Advisor
94.0% of guests recommend this hotelTotal of 563 reviews