Crowne Plaza Birmingham NEC by IHG

4.0 star property
Eco-certified hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Crowne Plaza Birmingham NEC by IHG

Exterior
Premium Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Exterior
Lobby sitting area
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Pendingo Way Natl Exhib Ctr, Birmingham, England, B40 1PS
  • Resorts World Birmingham
    ‪2 min walk‬
  • National Exhibition Centre
    ‪6 min walk‬
  • National Motorcycle Museum
    ‪8 min walk‬
  • Birmingham (BHX)
    ‪17 min walk‬

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Room options

Standard Room, 2 Double Beds, Lake View

8.8 out of 10
Excellent
(6 reviews)
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Balcony

  • Sleeps 2
  • 1 Queen Bed

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds

  • Sleeps 5
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(20 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Twin Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 King Bed (1 Super King)

  • Sleeps 2
  • 1 King Bed

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Birmingham

Located in Marston Green, Crowne Plaza Birmingham NEC by IHG is adjacent to Resorts World Birmingham and within a 10-minute walk of other popular attractions like The Bear Grylls Adventure. This 242-room, 4-star hotel has a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Resorts World Birmingham - 2 min walk - 0.1 miles
  • Resorts World Arena - 5 min walk - 0.3 miles
  • The Bear Grylls Adventure - 6 min walk - 0.4 miles
  • National Exhibition Centre - 6 min walk - 0.4 miles
  • National Motorcycle Museum - 8 min walk - 0.4 miles

Getting around

  • Solihull Hampton-in-Arden Station - 5 min drive
  • Air Rail Link Tram Stop - 15 min walk
  • Birmingham Airport (BHX) - 8 min drive

Restaurants

  • ‪Caffè Nero - ‬4 min drive
  • ‪Subway - ‬16 min walk
  • ‪Food & Bar Hall 3 NEC - ‬14 min walk
  • ‪PizzaExpress - ‬7 min walk
  • ‪Gild Lobby Bar & Lounge - ‬12 min walk

About this property

Crowne Plaza Birmingham NEC by IHG

Eco-certified hotel with a fitness center and a 24-hour front desk
At Crowne Plaza Birmingham NEC by IHG, guests have access to a gym, free WiFi in public areas, and meeting rooms. Self parking is available for GBP 10 per night. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a computer station.
Guests can expect free WiFi and flat-screen TVs with satellite channels and pay movies. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, free newspapers, and video-game consoles.
Recreational amenities at the hotel include a fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Polish, Romanian, Spanish, Urdu

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per night)

Food and drink

  • Weekday English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 18.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 11 Bar and Grill
  • The Lobbyist Bar Lounge

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 18.95 per person
  • Uncovered self parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Crowne Plaza NEC
Birmingham NEC Crowne Plaza
Crowne Plaza Birmingham NEC
Crowne Plaza NEC
Crowne Plaza NEC Birmingham
Crowne Plaza NEC Hotel
Crowne Plaza NEC Hotel Birmingham
NEC Birmingham Crowne Plaza
NEC Crowne Plaza
NEC Crowne Plaza Birmingham
Crowne Plaza Birmingham NEC Hotel
Birmingham Crowne Plaza
Crowne Plaza Birmingham
Crowne Plaza Birmingham NEC
Crowne Plaza Birmingham NEC by IHG Hotel
Crowne Plaza Birmingham NEC an IHG Hotel
Crowne Plaza Birmingham NEC by IHG Birmingham
Crowne Plaza Birmingham NEC by IHG Hotel Birmingham

Frequently asked questions

Is a free cancellation option available at Crowne Plaza Birmingham NEC by IHG?

Crowne Plaza Birmingham NEC by IHG provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

What's there to see close to Crowne Plaza Birmingham NEC by IHG?

This hotel is situated in Marston Green, just steps from Resorts World Birmingham, and within a 10-minute walk of Resorts World Arena and The Bear Grylls Adventure. National Motorcycle Museum is also within a driving distance of 0.5 mi.

Is parking available on site at Crowne Plaza Birmingham NEC by IHG?

Yes, uncovered parking is offered for GBP 10 per night.

Does Crowne Plaza Birmingham NEC by IHG have a casino at the property?

No, Crowne Plaza Birmingham NEC by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Birmingham NEC by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Crowne Plaza Birmingham NEC by IHG?

Amenities that appeal to couples at this lakeside hotel include around-the-clock room service as well as a bar and a restaurant.

Are there hot tubs at Crowne Plaza Birmingham NEC by IHG?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza Birmingham NEC by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Birmingham NEC by IHG serves an English breakfast for a surcharge on weekday mornings at The Lobbyist Bar Lounge.

Does Crowne Plaza Birmingham NEC by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Birmingham NEC by IHG though service animals are welcome.

Are there connecting rooms at Crowne Plaza Birmingham NEC by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Crowne Plaza Birmingham NEC by IHG?

The closest major airport to Crowne Plaza Birmingham NEC by IHG is Birmingham Airport (BHX), which is within a mile. Another top airport is Coventry (CVT), which is located 14.4 mi away (28-minute drive).

Are there rooms with balconies at Crowne Plaza Birmingham NEC by IHG?

Yes, some guestrooms at Crowne Plaza Birmingham NEC by IHG offer a balcony and may feature lake views.

Crowne Plaza Birmingham NEC by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 521 out of 1006 reviews
Rating 8 - Good. 306 out of 1006 reviews
Rating 6 - Okay. 100 out of 1006 reviews
Rating 4 - Poor. 44 out of 1006 reviews
Rating 2 - Terrible. 35 out of 1006 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Frank

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all
Stayed 5 nights in Mar 2025

6/10 Okay

Nicola

Stayed 1 night in Mar 2025

10/10 Excellent

Tinaya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Ray

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel, convenient for our conference
Stayed 1 night in Mar 2025

6/10 Okay

Vishal

Stayed 2 nights in Mar 2025

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities
The staff from start to finish were exemplary, friendly, smiling with an anything can do attitude
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Stayed 1 night in Mar 2025

6/10 Okay

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Expensive for what it is - but it is convenient for the NEC
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great to walk the the Outlets
Stayed 1 night in Mar 2025

6/10 Okay

Amanda

Traveled with family
Pros- Easy check in, complimentary parking, bottled water in rooms with tea/coffee & biscuits easy access to resorts world, toiletries, shampoo, conditioner, soap & body lotion, check in staff friendly Cons- rooms and furniture very tired, beds small and uncomfortable, (saggy in the middle) very noisy corridors until after midnight, fan in bathroom didn’t work, not enough towels for all guests, some lights didn’t work, bar prices very high at nearly £10 for a glass of wine ( cheapest) Ok for one night stay due to close proximity to the venue
Stayed 1 night in Mar 2025

8/10 Good

Matthew

Stayed 1 night in Nov 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location and staff.

The location of the hotel perfect for my needs. Check in and out easy. Staff friendly and helpful. Good breakfast. Great price competitive for this hotel. Very big room. The furniture dated needs updating. Also pillows very hard! I had room 515, and had the report broken toilet handle it wouldn’t flush. They did send someone.
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. It was clean and comfortable and so close to Crufts!
Stayed 1 night in Mar 2025

6/10 Okay

John

Liked: Staff & service, amenities
The location was convenient. The NEC is about a 10 minute walk. The building next door has plenty of dinning options. The hotel lobby is a nice quiet place to sit during the day and a great place to get food if you don't feel like going out. The room was functional but definitely could use a refresh. The carpet and couch had clearly seen better days. The furniture was also pretty worn out. There was a fan in the bathroom that seemed to be dying and I couldn't figure out how to turn it off. The bed was decent and I appreciated the nice big TV with a good selection of channels.
Stayed 4 nights in Feb 2025

8/10 Good

Trevor

Traveled with group
Liked: Cleanliness

Would I stay again? Probably but arrival needs to

On the whole the stay was fine. However we had a meal in the restaurant and was told by the waiter it would be put on the bill. However sometime after ten pm when we were all asleep we had a call saying we need to go to the restaurant to pay the bill. Our granddaughter was asleep and this woke her up.i had to get dressed. Also no one told us we had pay for the car park. Then this morning I had a text saying payment for the hotel had been attempted but was declined I had to go to reception again to sort that out as I thought I was being scammed. Also there wasn’t enough towels in the room for the four of us. I had to go to reception to ask for another bath towel.
Stayed 1 night in Mar 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Sally

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for the BP Pulse Live Arena.
Stayed 1 night in Feb 2025

8/10 Good

Russell

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Feb 2025