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Recent guest reviews

Excellent staff and reception

The staff are friendly!

The bed was comfortable, main area was clean. The bathroom seemed a little run down and not as clean and the AC unit definitely had some problems functioning properly. But the staff was wonderful and very friendly.

Really nice room with a cool view. Spacious and clean. I didn’t like paying so much for parking, but it’s the city so it’s unavoidable. Nice location, convenient to tons of food options.

Good location, clean and good for the price. Eating facilities are poor.

Room wasn’t ready on time which put us in a time pinch for 6pm wedding

Location good, cleanliness moderate, staff really tried but couldn’t help us with our room issues regarding TV streaming and Internet. Needs an update

Hotel was very closed to restaurants, cafes, museums, etc. I was able to walk around and return to hotel for breaks whenever.

Bed was not comfortable. I asked for a corkscrew opener to be sent to my room and was told no, the hotel only has one. The heat/ac unit was rattling and loud.

Great experience! We were in town for a game and the front desk made sure we knew where things were and made great recommendations.

We stayed at the Courtyard for one night and attended a play at the Blumenthal Theater.

It was a very convenient and centrally located hotel.

Hotel was clean and easy to find. Great location within walking distance to many restaurants and the Knight Theater where we saw Dancing Pros Live.

Great location. Was within walking distance of where I needed to be. Staff was great

We had a great experience except for the lack of water. It was fixed.

S Tryon St Charlotte NC

Hotel highlights

  • Walking distance to EpiCentre and Charlotte Convention Center
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Charlotte Center City, Courtyard by Marriott Charlotte City Center is within a 5-minute walk of EpiCentre and within 15 minutes of other popular attractions like Charlotte Convention Center. This 181-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, a gym, and a 24-hour business center.


Dining

Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a to-go breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

All 181 rooms feature microwaves, coffee makers, and phones. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are other standard amenities. Housekeeping is available on request.


Property features

Courtyard by Marriott Charlotte City Center features a gym, free WiFi in public areas, and a 24-hour business center. If you drive, self parking is USD 28 per day, and there's also an area shuttle. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a seasonal outdoor pool, free newspapers, and a terrace.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Non Smoking, Courtyard View

2 Queen Beds | Sleeps 4

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 5

Guest reviews for Courtyard by Marriott Charlotte City Center

Everyone (9) Couples (11) Business (12) Family (12) Friends (4) Other (4)
5
Family Business Business

Excellent staff and reception

By on Mar 16, 2022

Review comment responded on Mar 22, 2022

Hello, On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

5
Family

The staff are friendly!

By on Jan 19, 2022

Review comment responded on Jan 19, 2022

Hello, Thank you for choosing to stay with us and for providing feedback.

4
Everyone

By on Sep 23, 2021

4
Partner Couples

The bed was comfortable, main area was clean. The bathroom seemed a little run down and not as clean and the AC unit definitely had some problems functioning properly. But the staff was wonderful and very friendly.

By on May 25, 2021

Review comment responded on May 28, 2021

Thank you for choosing to stay at the Courtyard Charlotte City Center and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent issues like these from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

5
Everyone

By on Apr 8, 2021

Review comment responded on Apr 21, 2021

Thank you for the great review

5
Business Business

Really nice room with a cool view. Spacious and clean. I didn’t like paying so much for parking, but it’s the city so it’s unavoidable. Nice location, convenient to tons of food options.

By on Mar 20, 2021

Review comment responded on Apr 5, 2021

Thanks for choosing our hotel.

4
Everyone

By on Jan 2, 2021

Review comment responded on Jan 4, 2021

Thank you for choosing to stay with us

5
Everyone

By on Aug 30, 2020

Review comment responded on Aug 31, 2020

Thank you for staying with the Courtyard Charlotte City Center. Please visit us again. John Tanner

4
Everyone

By on Oct 14, 2019

Review comment responded on Oct 15, 2019

Thank you for staying with the Courtyard Charlotte City Center. We are pleased that you enjoyed your stay. We look forward to welcoming you back very soon. Safe Travels, John Tanner General Manager

5
Family

Good location, clean and good for the price. Eating facilities are poor.

By on Sep 22, 2019

Review comment responded on Oct 4, 2019

Thank you for staying with the Courtyard Charlotte City Center.We are pleased you enjoyed your stay. We look forward to welcoming you back very soon. Safe Travels, John Tanner General Manager

Courtyard by Marriott Charlotte City Center

237 S Tryon St, Charlotte, NC 28202
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