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Recent guest reviews

A lot of recent reviews made me worried about our choice of hotels. However... the staff was “present”, efficient and helpful. The room was spotless and very clean. The “public spaces” were clean and well-kept. I highly recommend this hotel. It was 10 minutes from downtown Charleston and two minutes from the Citadel. Our only “downside” was that parking at the hotel was limited- however the parking garage right next door was easily accessed and the hotel “comped” your ticket, so what’s there to really complain about?

Can't sign into WiFi on Phone. No one knows how.

small space made comfortable, could use more staff

This hotel is a great location if you have to go to any of the hotels downtown. Parking sucks just FYI.

Property is decent enough- quality is what I expect for a holiday inn. It was not what I expect for a hotel that is so expensive per night! Over $300/night for very little. Walking distance to downtown if you put on the good walking shoes!

The room was very clean and smelled fresh. One of the nicest rooms I have had in a long time.

Property was satisfactory. I am very unhappy about not getting points for my travel club for this stay. Am not going to stay with Holiday Inn Express again, because of this policy

This was located close to all of the things we wanted to do. It was priced well and convenient.

It’s a nice hotel, staff is friendly but don’t go out of their way to be friendly. I was not informed about anything, such as breakfast, or that the pool was closed. Which I felt like I should have been notified ahead of time. My mattress also had a big dip in it, and the balcony is locked permanently. Which I was kind of disappointed because I picked that hotel because it said it had a balcony. Also the first day I was there we got locked out, and I was told it was because they had given my room to someone else too. So someone went in our room with our stuff in there and the staff didn’t even realize until this individual went and told them. They had to issue us new room keys.

They charged me for smoking when we don’t even smoke. Never accused me of it nor told me they were charging. Just got home and realized we had a charge on our card.

Room wasn’t as clean as I would have liked, comforter was really stained to the point that I didn’t want it touching me. Water bottle on porch full of cigarette butts. Property could use an overhaul, very outdated.

Comfortable room, easily accessible to everything with Uber. Great service!

The staff was very friendly. Comfortable, clean and quiet. Decent breakfast

The room was not fully cleaned from the day before stay, for example the trash can was not emptied. The grout in the shower was dark and potentially moldy. The heating in the room was turned off and the room became quite cold. When turned on the heating fan was so loud that I understood why it was turned off. The overall facility appeared dingy and in need of a repaint or remodel. The breakfast in the morning was the best feature of the stay.

Everything was find but the hotel was poorly staffed and I wasn't able to check in until 7pm

Spring Street Charleston SC

Hotel highlights

  • Walking distance to Medical University of South Carolina
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Outdoor pool

Located in Downtown Charleston within a short walk of Medical University of South Carolina, Holiday Inn Express Charleston Dwtn - Medical Area, an IHG Hotel is within a mile (2 km) of other popular sights such as The Citadel. This 153-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay and awaits you each morning.


Rooms

Holiday Inn Express Charleston Dwtn - Medical Area, an IHG Hotel's 153 rooms are heated and provide balconies, microwaves, and refrigerators. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and free local calls are also available. Housekeeping is available on request.


Property features

Guests of Holiday Inn Express Charleston Dwtn - Medical Area, an IHG Hotel have access to an outdoor pool, a fitness center, and free WiFi in public areas. Self parking is available for USD 10.00 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a meeting room, a business center, and express check-out.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (HEARING)

1 King Bed | Sleeps 2

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Holiday Inn Express Charleston Dwtn - Medical Area, an IHG Hotel

Everyone (35) Couples (3) Family (13)
5
Partner Couples

A lot of recent reviews made me worried about our choice of hotels. However... the staff was “present”, efficient and helpful. The room was spotless and very clean. The “public spaces” were clean and well-kept. I highly recommend this hotel. It was 10 minutes from downtown Charleston and two minutes from the Citadel. Our only “downside” was that parking at the hotel was limited- however the parking garage right next door was easily accessed and the hotel “comped” your ticket, so what’s there to really complain about?

By on Jun 29, 2021

3
Business Business

Can't sign into WiFi on Phone. No one knows how.

By on Jun 28, 2021

2
Everyone

small space made comfortable, could use more staff

By on Jun 18, 2021

4
Everyone

This hotel is a great location if you have to go to any of the hotels downtown. Parking sucks just FYI.

By on Jun 10, 2021

3
Everyone

By on Jun 8, 2021

3
Friends

Property is decent enough- quality is what I expect for a holiday inn. It was not what I expect for a hotel that is so expensive per night! Over $300/night for very little. Walking distance to downtown if you put on the good walking shoes!

By on May 17, 2021

Review comment responded on May 23, 2021

Thank you for your review! We are sorry that you faced a few inconveniences during your stay with us. We will work hard as a team to better our services and prepare for our guests. We do hope to host you again in the future.

1
Everyone

By on Apr 13, 2021

Review comment responded on May 9, 2021

We are so sorry to hear that you did not enjoy your stay! We will work as a team to better accommodate and prepare for our guests. We appreciate your feedback and do hope to host you again in the future.

5
Partner Couples Business Business

The room was very clean and smelled fresh. One of the nicest rooms I have had in a long time.

By , from Charleston SC on Nov 26, 2020

Review comment responded on Nov 30, 2020

Thank you so much for your review, Milt! We are so glad that you enjoyed your stay! Our staff will be pleased to hear your feedback! We hope to host you again soon!

2
Family

Property was satisfactory. I am very unhappy about not getting points for my travel club for this stay. Am not going to stay with Holiday Inn Express again, because of this policy

By , from Tacoma on Sep 17, 2020

Review comment responded on Sep 18, 2020

Gregg, we are sorry that you experienced some inconvenience with your travel club points. We appreciate your feedback and will take your concerns into consideration as a team to best accommodate our guests.

5
Family

This was located close to all of the things we wanted to do. It was priced well and convenient.

By , from Salem, VA on Sep 2, 2020

Review comment responded on Sep 4, 2020

Thank you so much for your review, Kathy! We are so happy to hear that you enjoyed your stay with us! We hope to host you again soon!

Holiday Inn Express Charleston Dwtn - Medical Area, an IHG Hotel

250 Spring Street, Charleston, SC 29403-5123
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