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Recent guest reviews

The room was not fully cleaned from the day before stay, for example the trash can was not emptied. The grout in the shower was dark and potentially moldy. The heating in the room was turned off and the room became quite cold. When turned on the heating fan was so loud that I understood why it was turned off. The overall facility appeared dingy and in need of a repaint or remodel. The breakfast in the morning was the best feature of the stay.

Everything was find but the hotel was poorly staffed and I wasn't able to check in until 7pm

great price, great free breakfast and location can be challenging to get in and out, once you learn it, it is simple.

The staff was extremely Curtis and friendly. Property was recently remodeled, so clean.

The hotel room phone didn’t work, I had to go to the front desk to get towels, there weren’t any towels in our room when we checked in & the breakfast caused my daughter to throw up, right after she ate. Too much money for such a poor experience.

The card for the room didn't work 9 out of 10 times

If I was aware the hotel was under repair and surrounded by noisy construction and a broken pool I would never have booked a room.

This was the worst HI I have stayed at in. Run down, not clean, our room was not cleaned during our entire stay, we requested towels and toilet paper which were never delivered. As a whole, I am disappointed in Charleston.

I liked the closeness to MUSC. My mom is undergoing radiation treatments for cancer, so this was important. On check-in, one staff member was very abrupt and unhelpful as I asked about the possibility of a lounge chair to help mom to be more comfortable as she has a tracheostomy and has difficulty breathing. I also asked if there was a cart to bring in her medical things and the staff member said "if there is one, it will be by the door." She tried to make up for her attitude later by giving us two free bottles of water, a gingerale and a snack when I tried to buy them.

The wait was over 3 hours to check in , this hotel is super outdated , construction woke me up super early every morning , housekeeping was beyond lacking ,unprofessional, and slow

The property is in a good location but it is old and needs updates.

Construction going on next door so noisy and parking not great.

Spring Street Charleston SC

Hotel highlights

  • Close to Medical University of South Carolina and The Citadel
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Downtown Charleston, Holiday Inn Express Charleston Dwtn - Medical Area is within a mile (2 km) of popular sights such as Medical University of South Carolina and The Citadel. This 153-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay and awaits you each morning.


Rooms

Holiday Inn Express Charleston Dwtn - Medical Area's 153 rooms are air-conditioned and provide balconies, microwaves, and refrigerators. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and free local calls are also available.


Property features

Guests of Holiday Inn Express Charleston Dwtn - Medical Area have access to an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a meeting room, a business center, and express check-out.

Room options

Room, 2 Double Beds, Non Smoking (High Floor)

2 Double Beds | Sleeps 4

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

2 Queen Beds | Sleeps 4

Room, 2 Double Beds, Accessible, Non Smoking (HEARING)

2 Double Beds | Sleeps 4

Room, 2 Double Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)

2 Double Beds | Sleeps 4

Guest reviews for Holiday Inn Express Charleston Dwtn - Medical Area

Everyone (34) Couples (22) Business (8) Students (1) Family (19) Other (4) Friends (4)
4
Everyone

By on Jan 3, 2020

3
Friends

The room was not fully cleaned from the day before stay, for example the trash can was not emptied. The grout in the shower was dark and potentially moldy. The heating in the room was turned off and the room became quite cold. When turned on the heating fan was so loud that I understood why it was turned off. The overall facility appeared dingy and in need of a repaint or remodel. The breakfast in the morning was the best feature of the stay.

By on Nov 18, 2019

2
Everyone

Everything was find but the hotel was poorly staffed and I wasn't able to check in until 7pm

By on Nov 12, 2019

4
Everyone

By on Nov 9, 2019

4
Everyone

By on Nov 5, 2019

5
Business Business

great price, great free breakfast and location can be challenging to get in and out, once you learn it, it is simple.

By on Nov 4, 2019

3
Everyone

By on Nov 4, 2019

4
Family

The staff was extremely Curtis and friendly. Property was recently remodeled, so clean.

By on Oct 26, 2019

1
Family Business Business

The hotel room phone didn’t work, I had to go to the front desk to get towels, there weren’t any towels in our room when we checked in & the breakfast caused my daughter to throw up, right after she ate. Too much money for such a poor experience.

By , from Greenville on Oct 18, 2019

Review comment responded on Oct 19, 2019

Thank you for your feedback. We will be addressing your concerns.

3
Business Business

The card for the room didn't work 9 out of 10 times

By on Sep 30, 2019

Review comment responded on Oct 7, 2019

Dear sp, Thank you for taking the time to review your stay. We appreciate your patronage! I am incredibly sorry for the inconveniences you faced during your recent stay and I wanted to thank you for bringing those to our attention. We will be addressing your concerns with staff for corrective measures. Thank you again for your comments and your patronage. We look forward to welcoming you back in the future! Sincerely, Shelly Brown Guest Relations

Holiday Inn Express Charleston Dwtn - Medical Area

250 Spring Street, Charleston, SC 29403-5123
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