The staff were great. Quick service, knowledgeable and friendly- even if they did loose our car in the valet parking deck. The room was not clean. The ice maker didn’t work and the doors were super loud. This was our second visit. Not as good a stay as last time.
Only stay here when I’m in town. Perfect location and place to stay.
Very friendly and helpful front desk, great location for shopping and old downtown Branson.
The room was dusty Actually the person before us through the message on a miracle to clean it and it was still there The shower door it was leaking so it was bothering everywhere The breakfast buffet is cross the street in another hotel and it was three-quarter empty cold and dry for Hilton very sad
Had a nice room overlooking the fountains at the landing. There was only 1 washcloth in the bathroom. Our breakfast facility was across the street. It would be nice to have coffee available in the lobby on the side of Branson landing- I feel like hotels use Covid as an excuse to not have certain accommodations like pre Covid.
For 300 a night you'd think the shower wouldn't have mold in every corner and 3 calls over several hours could get towels
Our condo had no hot water. We had to go to a condo across the hall to take a shower. We were told that the water heater was in the room next door and they would get it fixed. The next morning we all took cold showers because the issue wasn’t fixed. I mentioned this upon check out and the staff didn’t seem to care.
They said we had a balcony with a view of the landing . We had a balcony with a view of the roof top air conditioning units . Very disappointing. The hallway was dirty and needed vacuumed.
Location is great. Staff are very helpful and friendly.
Great location. Staff was very friendly. Room was pretty standard but nice size and layout.
Great location. Beds comfortable and overall very clean!
The Hotel was located right on the landing, very convenient to stores. We did not like the self parking fee of $13.00 a night.
The staff was wonderful They went above and beyond to make our stay comfortable
- Drop off area is a little small for busy times and unless you elect to pay for valet parking you must walk outside to get to the garage. + Location is great. Room was good and clean.
The property at this location is super convenient and professional.
Excellent location. Very secure. Valet service was phenomenal.
Great location. friendly staff. Close to restaurants and attractions
Located in Downtown Branson, Hilton Promenade at Branson Landing is adjacent to Branson Landing and within a 5-minute walk of other popular sights like Branson Convention Center. This 3.5-star hotel has 242 guestrooms and offers conveniences like a restaurant, a marina, and an indoor pool. It's connected to a shopping center in central Branson and also close to Dolly Parton's Stampede Dinner Attraction and Fritz's Adventure.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
The 242 rooms have an array of amenities, including refrigerators, coffee makers, and free weekday newspapers. Guests can expect WiFi, wired Internet, and 55-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard. Housekeeping is available on request.
Hilton Promenade at Branson Landing features a marina, an indoor pool, and a 24-hour gym. Parking is available for USD 15 per night (USD 25 per night for valet parking), and there's also limo/town car service. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and concierge services. Additional amenities include a sauna, free WiFi in public areas, and a spa tub.
The staff were great. Quick service, knowledgeable and friendly- even if they did loose our car in the valet parking deck. The room was not clean. The ice maker didn’t work and the doors were super loud. This was our second visit. Not as good a stay as last time.
Only stay here when I’m in town. Perfect location and place to stay.
Thank you very much for being our guest. We truly appreciate your business and kind words. We look forward to serving you in the future.
Very friendly and helpful front desk, great location for shopping and old downtown Branson.
Thanks very much- we appreciate your business and hope you will visit again.
The room was dusty Actually the person before us through the message on a miracle to clean it and it was still there The shower door it was leaking so it was bothering everywhere The breakfast buffet is cross the street in another hotel and it was three-quarter empty cold and dry for Hilton very sad
We are very sorry. We appreciate your business and we agree this is not our standard. Thank you for letting us know so we may work to improve for future guests. We wish you well.
Had a nice room overlooking the fountains at the landing. There was only 1 washcloth in the bathroom. Our breakfast facility was across the street. It would be nice to have coffee available in the lobby on the side of Branson landing- I feel like hotels use Covid as an excuse to not have certain accommodations like pre Covid.
Thank you for visiting and we are sorry to hear some aspects of your stay were disappointing. Thank you for your feedback and we wish you and your family well.
Thank you for visiting and we are sorry you were unhappy with some aspects of your stay.
For 300 a night you'd think the shower wouldn't have mold in every corner and 3 calls over several hours could get towels
We are sorry to hear of your experience and will ensure your comments are shared so we may improve for future guests. Thank you
Our condo had no hot water. We had to go to a condo across the hall to take a shower. We were told that the water heater was in the room next door and they would get it fixed. The next morning we all took cold showers because the issue wasn’t fixed. I mentioned this upon check out and the staff didn’t seem to care.
We are very sorry for any inconvenience and disappointment. We appreciate you letting us know so we may inform our team to further investigate. Thank you for being our guest and sharing your experience.
They said we had a balcony with a view of the landing . We had a balcony with a view of the roof top air conditioning units . Very disappointing. The hallway was dirty and needed vacuumed.
Thank you MIchelle - we do not guarantee room views or locations only room types. The only view guaranteed is if you book a room with fountain view in the description. We didn't see that room type booked on your reservation but can certainly understand your disappointment if that was not your understanding of what you booked. We will ensure to share your feedback and apologize for your disappointment. Thank you again for letting us know.
Location is great. Staff are very helpful and friendly.
Thank you for visiting our location and for your kind words for our team. We hope you will consider us again upon return to the area.
Thank you Susan for your kind words for our team. We are sorry to let you down on this visit and appreciate you taking the time to share the feedback. We will ensure we follow up in these areas to improve for your next visit. We appreciate you and look forward to serving you in the future.