Macdonald Burlington Hotel

4.0 star property

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Photo gallery for Macdonald Burlington Hotel

Front of property - evening/night
Interior entrance
Property entrance
Breakfast, lunch, dinner served; local cuisine
Suite, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Burlington Arcade/126, Birmingham, England, B2 4JQ
  • Place, Victoria Square
    ‪2 min walk‬
  • Place, Bullring & Grand Central
    ‪5 min walk‬
  • Place, The Mailbox
    ‪6 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

Single Room

  • Sleeps 1

Suite

  • Sleeps 2

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(32 reviews)
  • 125 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Twin Bed

  • 80 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 240 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Double Bed

8.6 out of 10
Excellent
(8 reviews)
  • 385 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed

8.0 out of 10
Very good
(5 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 295 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Super Deluxe Double Room

  • Sleeps 2

Twin Room

  • Sleeps 2

Deluxe Suite

  • Sleeps 2

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About the neighborhood

Birmingham

Located in Birmingham City Centre, Macdonald Burlington Hotel is within a 5-minute walk of Bullring & Grand Central and within 15 minutes of other popular attractions like International Convention Centre. This 112-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a conference center.

What's nearby

  • Victoria Square - 2 min walk - 0.1 miles
  • Birmingham Cathedral - 3 min walk - 0.2 miles
  • Bullring & Grand Central - 5 min walk - 0.3 miles
  • The Mailbox - 6 min walk - 0.4 miles
  • International Convention Centre - 10 min walk - 0.6 miles

Getting around

  • Grand Central Tram Stop - 1 min walk
  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Birmingham Airport (BHX) - 19 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪The Briar Rose - ‬2 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Bacchus Bar - ‬1 min walk
  • ‪Bella Italia - ‬1 min walk

About this property

Macdonald Burlington Hotel

Macdonald Burlington Hotel features free WiFi in public areas, a conference center, and a business center. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and concierge services. Additional amenities include free newspapers, laundry facilities, and wedding services.
LCD TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include safes, phones, and ironing boards.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (GBP 9.50 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 24 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Scottish Steak House
  • The Burlington Bar
  • The Burlington Lounge

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Built in 1872
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Dogs only
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 24 per person
  • Nearby parking fee: GBP 9.50 per day (328 ft away)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Burlington Macdonald
Burlington Macdonald Hotel
Hotel Macdonald Burlington
Macdonald Burlington
Macdonald Burlington Birmingham
Macdonald Burlington Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Hotel Burlington
Macdonald Burlington
Macdonald Burlington Hotel Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Burlington Hotel Hotel Birmingham

Frequently asked questions

Are free cancellation options available at Macdonald Burlington Hotel?

Macdonald Burlington Hotel provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

What can I see within easy reach of Macdonald Burlington Hotel?

This hotel is situated in Birmingham City Centre within a short 5-minute walk of Bullring & Grand Central and also 15 minutes on foot from Utilita Arena Birmingham. You'll also find Broad Street and Villa Park within a short drive.

Will I be able to park at Macdonald Burlington Hotel?

No, there isn't parking at this hotel.

Does Macdonald Burlington Hotel have a casino on the premises?

No, Macdonald Burlington Hotel doesn't have a casino.

Is there an indoor pool at Macdonald Burlington Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Macdonald Burlington Hotel?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and premium bedding as well as 2 bars.

Are there hot tubs at Macdonald Burlington Hotel?

No, there isn't a spa tub at this hotel.

Does Macdonald Burlington Hotel have a restaurant that serves breakfast?

Yes, Macdonald Burlington Hotel serves a full breakfast for a surcharge each morning at Scottish Steak House.

Does Macdonald Burlington Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Macdonald Burlington Hotel for a fee of GBP 15 per pet, per night.

Are there connecting rooms at Macdonald Burlington Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Macdonald Burlington Hotel?

The closest major airport to Macdonald Burlington Hotel is Birmingham Airport (BHX), which is 15.5 mi away (19 minutes by car). Another top airport is Coventry (CVT), which is located 25.6 mi away (32-minute drive).

Are there rooms with balconies that I can book at Macdonald Burlington Hotel?

No, there aren't any guestrooms with balconies at Macdonald Burlington Hotel.

Does Macdonald Burlington Hotel host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Macdonald Burlington Hotel.

Macdonald Burlington Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 450 out of 1005 reviews
Rating 8 - Good. 305 out of 1005 reviews
Rating 6 - Okay. 145 out of 1005 reviews
Rating 4 - Poor. 63 out of 1005 reviews
Rating 2 - Terrible. 42 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tom

Stayed 1 night in Nov 2025

6/10 Okay

Charlie

Stayed 1 night in Nov 2025

8/10 Good

Samuel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
On arrival at the hotel, we were greeted with very polite and friendly staff. The lobby and shared spaces were very clean and tidy, and very welcome after a long day of travelling. Upon entering the room, we found there was only one set of towels for two of us, which was quickly resolved by the front desk. Our stay was quiet, comfortable and very relaxing.
Stayed 2 nights in Nov 2025

4/10 Poor

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Have stayed here many times in the past due to the great location, quirkiness, design and history of the hotel. All previous stays were great. This one, not so much. Heating wasn’t working in the room and the shower dripped constantly waking us up. McDonald Hotels need to get back to the standard they had before.
Stayed 1 night in Nov 2025

10/10 Excellent

Killian

Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All perfect thank you with a central location.
Stayed 1 night in Oct 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
Friendly, helpful staff
Stayed 1 night in Nov 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Stayed 1 night in Nov 2025

10/10 Excellent

danny

Stayed 1 night in Nov 2025

6/10 Okay

Warwick, Chelmsford

Liked: Cleanliness, amenities
Great location but a bit dated and tured
Stayed 2 nights in Nov 2025

2/10 Terrible

Keith

Stayed 1 night in Oct 2025

6/10 Okay

James

Liked: Cleanliness, amenities
Old fashioned. Room was very hot and temperature locked at 22c. Had to open windows and was opposite station so very noisy.
Stayed 1 night in Nov 2025

10/10 Excellent

Clair

Stayed 1 night in Oct 2025

8/10 Good

Jane

Stayed 2 nights in Oct 2025

8/10 Good

Nicholas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in experience, really helpful and courteous. Spacious room, massive bed and nice shower.
Stayed 1 night in Oct 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good size room, clean, comfy bed. Breakfast was great, plenty of choice. Staff were very friendly, particularly at reception.
Stayed 1 night in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On night stop over as part of an onward journey.

Excellent central location very close to the train station. Quiet and comfortable room. Reception staff very welcoming and helpful.
Stayed 1 night in Oct 2025

8/10 Good

Payton

Liked: Cleanliness, staff & service, room comfort
Great location & I appreciated the soft bed.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jay

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great location, wonderful staff!

Wonderfully comfortable and beautiful in appearance, with simply wonderful staff!!! The Burlington is really well located, especially if you're travelling by train and arriving into New Street station, and has some of the best staff I've ever encountered in a UK hotel.
Stayed 1 night in Sep 2025