6/10 Okay
Joanna
Business traveler
Feb 3, 2026
Our room was nice clean and warm and the staff were fine. The hotel is nicely close to the NEC.
However the rest of the hotel seemed to be malfunctioning. The lifts were not working properly. The Fire exit had ‘DO NOT ENTER’ signs on. Other Fire Doors were propped open. We didn't sleep well partly because the beds were very hard and also we were nervous about the fire regulations being not adherd to and what other safety regulations might have been not working as they should. The key card wouldn't work for the gym.
We were warned in advance that the hotel was being refurbished — however this was only a week before we arrived and by then it was too late to find another option. We wish that they had told us this BEFORE we booked there.
Joanna
Stayed 1 night in Feb 2026




























