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Hotel Indigo Birmingham

4.0 out of 5.0

Recent guest reviews

We stayed for one night in a king room with balcony, and were really impressed! Room 2404. We arrived and as advised when I booked over the phone we popped in grabbed the fob to be able to access the cube automated parking, which was great, relatively simple, and super easy. Our room wasn’t quite ready but the lovely reception staff gave us some complimentary drinks vouchers to use up on floor 25, whilst we waited, and as a club member we took up the offer of complimentary 1pm checkout, worth being a member not only for this perk but good pricing and offers. The balcony was awesome I can only imagine how nice it would be with the sun shining! The room was fab, spacious, modern, amazing bed! Lovely Birthday treat plate left for my husband and a lovely card with recommendations of places to eat which we only mentioned at check in, this made us feel very special. Only criticism (and it isn’t really) the hotel is going through a revamp which I think is well timed, and I think our room was probably coming up next which explained why the fridge didn’t work. The bed was amazing and the view from the bed fantastic especially at night time. Mailbox, Bull Ring, cinemas, restaurants and canal all so close we walked everywhere. Breakfast is top class best we have ever had, we didn’t have room to have any continental but it looked delicious. Spa is also about to have a deep clean, facilities are lovely used steam room, sauna and pool, didn’t have treatments. Just a lovely stay, thank you we stayed in york indigo last year and couldn’t fault it, but here matched that and once the room revamps happen will probably exceed, the pictures look amazing and I wish the hotel lots of luck! Housekeepers were lovely and friendly too as we checked out late we saw them when leaving nice and chatty.

The rooms are a lovely size and very clean, we had a bit of an issue with the smell of damp in our first room but were soon moved to another room which had no nasty odours. The reception staff were very friendly and helpful. We had issues with the staff at the rooftop bar being rude, a long wait and being laughed at in our faces and being ignored. Yes I know it was busy but after 25 minutes of being ignores and laughed at while we were waiting left a sour taste in our mouths. Then speaking to the bar manager Raoul to be laughed at again and spoke to in such a rude manor ruined our evening. Because of this experience with the hotel bar staff we wouldn’t return or recommend it.

My wife and I spend Christmas Eve away from home annually, and this year we returned to the place we stayed at in 2016 - Hotel Indigo. Its a great location, very close to the city, but more importantly for us - China town. This year the roadworks in the city made getting to the cube car park more challenging than before, not a show stopper by any means. I can recommend the Everyman cinema which is close by - a much less crowded affair compared to the bigger places. Breakfast at the hotel is great - as is the views across the city.

I booked this hotel for me and my boyfriend for his birthday and this hotel was beautiful! It was so high end and modern and the service was brilliant from the moment we walked into the door right until we left! The Marco Pierre White restaurant is at the top of the hotel ( the food is amazing ), you can order room service from there and you can have a city view of Birmingham which is outstanding whilst you eat your meal upstairs in the restaurant too! The hotel also has a spa with a pool and a gym which also was amazing. Was expensive but we got a lot for our money ! The rooms are clean and modern with a lot of space!

Just checked into the Indigo Birmingham for a romantic weekend for my Birthday. Was given a disabled accessible room for a wheelchair. Receptionists explained I had booked this room when we hadn’t. When I showed booking confirmation the tune changed (photo) I was told it was the last room available nothing they can do about it. Last room or not should have been advertised at the time of booking for me. The room is geared up for a wheelchair My side of the room great, a but gigantic pillar on my partners side, I hope she does not want to watch TV tonight. Bathroom basic and massive but for a wheelchair, so no chance of a bath and slightly smelled. I’ve stayed here before the standard was much better compared to this time round. Won’t be taking the chance next time and will stay alternative location.

I booked this for Boxing Day night as a surprise for my teenage daughter and we were not disappointed. I opted to park at the Cube which boasts car parking technology. You drive in to your allocated parking space with the use of a fob and your car is whisked away with the use of automation. I booked us an executive room on the 24th floor and it took our breath away-the views were stunning. We had our own huge private balcony with seating and table. The room boasted a king size bed with all mod-cons. Sure delight. Bathroom was tastefully decorated with high end complimentary toiletries and the choice to two types of showers-handheld or above. The fridge contained complimentary snacks. The provision to make hot beverages were available with high end tea, coffee and hot chocolate. The bed was so comfy, we didn’t want to get up. Our stay included breakfast and the choice was good- freshly prepared together with a continental option. Staff in the restaurant on floor 25 were friendly, warm and professional. Well done Indigo- a wonderful way to end 2017.

We stayed here for one night on Boxing Day. Easy to find, secure, driverless parking (£17 for 24 hours). Clean hotel, friendly staff, excellent facilities and awesome views. Well equipped rooms, comfy beds, nice spa and gym. Good breakfast. Would recommend.

I stayed one night at the Hotel Indigo and found it interesting. The room had a great view. I asked for a quiet room and got one. The room was well appointed and the bathroom had a great shower. The bed was comfortable. I had breakfast and the views were spectacular. I used the spa and the impressive gym. I have one or two reservations; The entrance is uninspiring and at night there is a heavy security presence which is necessary, but off putting. The breakfast was not restful because the staff were setting up for lunch parties and there was a lot of cutlery rattling. The tomato was a little burnt and the scrambled eggs only lukewarm. There is however an excellent choice. I would like to stay for longer next time to fully acquaint myself with the facilities.

I’ll return. Great base for exploring central Birmingham. Spacious modern room. Great rain shower. Stylish restaurant and sky bar with great views. Didn’t use the spa. Weird automated car park but I’ll know how to use it next time. Friendly staff on reception and in restaurant. Only had breakfast which was very good. Just behind the Mailbox for shopping. Close to all the top attractions and adjacent to canals. Handy for the ICC where I was working. Loads of good restaurants & bars nearby.

I stay here regularly for work and leisure and always enjoy the experience. The views of Birmingham are fabulous, the rooms are wonderfully clean with contemporary decor, comfy beds, good facilities and the staff are outstanding. The location is perfect for a city break with theatres, shops, restaurants all within easy walking distance.

The Cube, 200 Wharfside Street Birmingham England

Hotel highlights

  • Walking distance to The Mailbox and International Convention Centre
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in The Westside, Hotel Indigo Birmingham is adjacent to The Mailbox and within a 10-minute walk of other popular attractions like Alexandra Theatre. This 52-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool. International Convention Centre and Bullring Shopping Centre are also within a short walk.


Enjoy a leisurely bite to eat at Marco Pierre White, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 10 AM.


All of Hotel Indigo Birmingham's 52 rooms are individually decorated and have an array of amenities, including iPod docks, refrigerators, and coffee makers. Guests can expect to find free WiFi and 32-inch LCD TVs with satellite channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and Select Comfort beds with premium bedding ensure a restful night. Other standard amenities include free bottled water, laptop-compatible safes, and ironing boards.

Property features

At Hotel Indigo Birmingham, guests enjoy a full-service spa, an indoor pool, and a health club. Self parking is offered for GBP 18 per night. A multilingual staff is on hand to assist with dry cleaning/laundry and luggage storage. Other amenities at this spa hotel include a spa tub, a sauna, and a rooftop terrace.

Room options

Standard Room, 1 King Bed, Non Smoking (Feature)

King 1 | Sleeps 2

Superior Room, 1 King Bed, Non Smoking, Balcony

King 1 | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Standard Room, Non Smoking

Full 1 | King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

76% of guests recommend this hotel

Total of 1044 reviews