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Holiday Inn Birmingham City Centre by IHG

4.0 star property

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Photo gallery for Holiday Inn Birmingham City Centre by IHG

Exterior
Interior
Minibar, in-room safe, desk, laptop workspace
Exterior
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
Smallbrook, Queensway, Birmingham, England, B5 4EW
  • Place, O2 Academy Birmingham
    ‪3 min walk‬
  • Place, Bullring & Grand Central
    ‪4 min walk‬
  • Place, The Mailbox
    ‪5 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

7.8 out of 10
Good
(15 reviews)
  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.4 out of 10
Very good
(71 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

7.4 out of 10
Good
(11 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (Single Sofa)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed (Single Sofa)

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(17 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Birmingham

Located in Birmingham City Centre within a short walk of Bullring & Grand Central, Holiday Inn Birmingham City Centre by IHG is within a mile (2 km) of other popular sights such as Utilita Arena Birmingham. This 261-room, 4-star hotel has conveniences like a restaurant, 24-hour room service, and free in-room WiFi.

What's nearby

  • Birmingham Hippodrome - 3 min walk - 0.2 miles
  • O2 Academy Birmingham - 3 min walk - 0.2 miles
  • The Alexandra Theatre - 3 min walk - 0.2 miles
  • Bullring & Grand Central - 4 min walk - 0.3 miles
  • The Mailbox - 5 min walk - 0.3 miles

Getting around

  • Birmingham New Street Station - 3 min walk
  • Grand Central Tram Stop - 6 min walk
  • Birmingham Airport (BHX) - 34 min drive

Restaurants

  • ‪The London & North Western (Wetherspoon) - ‬2 min walk
  • ‪The Victoria - ‬2 min walk
  • ‪Han Dynasty - ‬2 min walk
  • ‪Malaysian Delight - ‬2 min walk
  • ‪Radisson Blu Hotel Bar - ‬2 min walk

About this property

Holiday Inn Birmingham City Centre by IHG

Guests of Holiday Inn Birmingham City Centre by IHG enjoy access to free WiFi in public areas, meeting rooms, and a business center. Self parking is offered for GBP 15.50 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free newspapers, an ATM, and a banquet hall.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, minibars, and electric kettles.

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  • Breakfast available
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 15.50 per night)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 14 to 17.95 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 30.00 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A damage deposit of GBP 50 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 14.00 to 17.95 per person
  • Covered self parking fee: GBP 15.50 per night
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BIRMINGHAM CITY CENTRE Holiday Inn
Holiday Inn BIRMINGHAM CITY CENTRE
Holiday Inn Hotel BIRMINGHAM CITY CENTRE
Holiday Inn Birmingham City Centre Hotel
Birmingham Holiday Inn
Holiday Inn Birmingham
Holiday Inn City Centre Hotel Birmingham
Birmingham City Centre By Ihg
Holiday Inn Birmingham City Centre
Holiday Inn Birmingham City Centre by IHG Hotel
Holiday Inn Birmingham City Centre an IHG Hotel
Holiday Inn Birmingham City Centre by IHG Birmingham
Holiday Inn Birmingham City Centre by IHG Hotel Birmingham

Frequently asked questions

Is free cancellation available at Holiday Inn Birmingham City Centre by IHG?

Holiday Inn Birmingham City Centre by IHG provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Holiday Inn Birmingham City Centre by IHG?

This hotel is situated in Birmingham City Centre within a short 8-minute walk of Bullring & Grand Central and also 17 minutes on foot from Utilita Arena Birmingham. You'll also find Broad Street and Villa Park within a short drive.

Is parking available on site at Holiday Inn Birmingham City Centre by IHG?

Yes, covered parking is offered for GBP 15.50 per night.

Does Holiday Inn Birmingham City Centre by IHG feature a casino at the property?

No, Holiday Inn Birmingham City Centre by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Birmingham City Centre by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Birmingham City Centre by IHG a good place to stay for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and a pillow menu.

Are there hot tubs at Holiday Inn Birmingham City Centre by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Birmingham City Centre by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Birmingham City Centre by IHG serves an English breakfast each morning for a surcharge from its restaurant.

Does Holiday Inn Birmingham City Centre by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Holiday Inn Birmingham City Centre by IHG for a fee of GBP 30.00 per pet, per night. The property also provides food and water bowls.

Does Holiday Inn Birmingham City Centre by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Holiday Inn Birmingham City Centre by IHG?

The closest major airport to Holiday Inn Birmingham City Centre by IHG is Birmingham Airport (BHX), which is 17.1 mi away (34 minutes by car). Another top airport is Coventry (CVT), which is around 18.8 mi away.

Can I book a room with a balcony at Holiday Inn Birmingham City Centre by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Birmingham City Centre by IHG.

Holiday Inn Birmingham City Centre by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 479 out of 1002 reviews
Rating 8 - Good. 276 out of 1002 reviews
Rating 6 - Okay. 137 out of 1002 reviews
Rating 4 - Poor. 70 out of 1002 reviews
Rating 2 - Terrible. 40 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Gareth

Liked: Cleanliness, staff & service, amenities
The room was quality and very comfortable
Stayed 1 night in Nov 2025

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big spacious clean room. The foyer was decorated beautifully for Christmas and had a warm and cozy feeling. The bar staff were very warm and friendly. I was a woman travelling on my own, meeting girlfriends for a night out, and I felt very safe within the hotel.
Christmas Tree in foyer
Foyer greeting
Stayed 1 night in Nov 2025

8/10 Good

David

Stayed 2 nights in Nov 2025

6/10 Okay

Sadie

Stayed for one night as two friends. Beds were comfortable but we booked twin beds and they were very close to each other. Bathroom was clean but was very tired and grout was mouldy in places and was in need of an update.
Stayed 1 night in Nov 2025

8/10 Good

Nicolas

Business traveler
Liked: Cleanliness, staff & service, amenities
Nicely situated. Carpark practical.
Stayed 2 nights in Aug 2025

6/10 Okay

Derek

Business traveler
Disliked: Staff & service, amenities
Absolutely freezing cold room with no heating as the system was broken.
Stayed 1 night in Nov 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Nov 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff, convenient parking, good breakfast with 2-for-1 weekend offer, nice spacious room with comfortable bed and good bathroom.
Stayed 2 nights in Oct 2025

8/10 Good

Alistair

Stayed 1 night in Oct 2025

2/10 Terrible

Kashif

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Bea

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy for conference & excellent services but internal lifts too slow due to being too busy. Not enough room at breakfast. Overcrowded. 1 Coffee machine not working .i would prefer tradittea/coffee pot with waiting staff to refill. Area is too crowded.
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Stayed 1 night in Oct 2025

4/10 Poor

Steve

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Oct 2025

8/10 Good

Ossama

Traveled with partner
Liked: Cleanliness
Heating was not working. Wasn’t informed at check in. Heater provided.
Stayed 6 nights in Oct 2025

8/10 Good

Fiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for short stays.
Stayed 1 night in Oct 2025

4/10 Poor

Colin

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location. Nice bar area. Good breakfast. But the heating in the room didn’t work, so it was freezing all night. Also the side lights would stay on unless keeping the finger on the on switch. So overall nice hotel but rubbish disappointing room and won’t return
Stayed 1 night in Oct 2025

10/10 Excellent

Sheena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room nice staff great breakfast over all no complaints great overnight stay
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Stayed 2 nights in Oct 2025

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome room, It was big as I had my son on the sofa bed. Very Comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Jack

Liked: Staff & service, room comfort
Multi storey car park lift not working and very busy
Stayed 1 night in Oct 2025

8/10 Good

alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and NCP car park was easy to find. Room and bed were very spacious and breakfast was good quality. Hotel and room were clean, would stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Muhammad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Vera

Liked: Cleanliness, staff & service
Disliked: Room comfort
Didn’t need a parking space was kept awake from 2.30am by a noise like a generator permanently running The breakfast was barely warm beans were been warmed in the big pot on the breakfast buffet I won’t be using this hotel again even though I’ve used it before prior to this stay
Stayed 1 night in Oct 2025

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