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Holiday Inn Birmingham City Centre

3.0 out of 5.0

Recent guest reviews

The location to the New Street train station is excellent. Rooms are clean, modern and comfortable. Staff was helpful and friendly. Only downside is the WI-FI is down a lot, mostly mornings and evenings (when you need it most)

This is a decent hotel. The heating needs work. The Shower curtain smelled of mold and mildew. The staff was terrible when it came to messages. All messages was suppose to be sent to your room and displayed on the T.V. That never worked. My family complained that I was hard to reach. Which was because I never got messages. Outside of those problems the location is great. It's a about two blocks from the rail station and one block from the Bullring. Your right in the heart of a small asian community so plenty of restaurants.

Nice hotel, good size room with great temperature control (not so common in Europe). Very efficient check in. Good breakfast. My room was facing the main road so got noisy early in the morning. Nice firm bed (again hit or miss in many European hotels). Great location - very near the New Market St Train Stn near main shopping area. Try to get a room away from the main street and on a higher floor. Reasonable rates.

We stayed at this hotel one night on our route from Wales to London. It was a great location for us since we took the train and it's only a short walk from the train station to the hotel. It's also right near a shopping mall and a movie theatre. We didn't have any plans for sightseeing in Birmingham, but it was great for doing a little shopping. The room was medium sized, but very clean. I was very satisified with the price that we paid for this hotel. We paid much more for hotels in Dublin and London (and upgraded) that were not nearly as nice as the basic room at this Holiday Inn.

Smallbrook Birmingham England

Hotel highlights

  • Steps from Arcadian Centre and Alexandra Theatre
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Laundry facilities

Located in Birmingham City Centre, Holiday Inn Birmingham City Centre is next to popular attractions like Arcadian Centre and Alexandra Theatre. This 261-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. It's in central Birmingham and also a short walk from Bullring Shopping Centre and International Convention Centre.


In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning with English breakfast, available for a fee from 7:30 AM to 10 AM.


All of Holiday Inn Birmingham City Centre's 261 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and coffee makers. Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Other standard amenities include laptop-compatible safes, phones, and ironing boards.

Property features

At Holiday Inn Birmingham City Centre, guests have access to free WiFi in public areas, 26 meeting rooms, and free newspapers. Self parking is offered for GBP 20.00 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. This hotel also has laundry facilities.

Reviews from Trip Advisor

Trip Advisor aggregated rating

70% of guests recommend this hotel

Total of 1542 reviews