Hilton Birmingham Metropole

4.0 star property
Family-friendly hotel with 2 restaurants and bars

Choose dates to view prices

Photo gallery for Hilton Birmingham Metropole

Indoor pool, open 6:00 AM to 10:00 PM, lifeguards on site
Reception
Exterior
2 bars/lounges
Room, 1 King Bed (Dinner By The Water Stay) | Restaurant | 2 restaurants, breakfast served

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Parking available
  • Bar

Explore the area

View in a map
National Exhibition Centre, Birmingham, England, B40 1PP
  • Place, National Exhibition Centre
    ‪7 min walk‬
  • Place, Resorts World Birmingham
    ‪7 min walk‬
  • Place, bp pulse LIVE
    ‪10 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min walk‬

Room options

Single Room, 1 Double Bed

7.6 out of 10
Good
(18 reviews)
  • 150 sq ft
  • Sleeps 1
  • 1 Double Bed

Room, 1 Queen Bed, Accessible

8.2 out of 10
Very good
(11 reviews)
  • 264 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed

8.4 out of 10
Very good
(41 reviews)
  • 470 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Penthouse

  • 998 sq ft
  • Sleeps 4
  • 1 King Bed

Family Queen Room with Sofabed

  • Sleeps 2

Deluxe Queen Room

  • Sleeps 2

Accessible Queen Room

  • Sleeps 2

Executive Queen Room

  • Sleeps 2

King Suite

  • Sleeps 4

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

Family Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Twin Room, 2 Double Beds

7.4 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 2 Double Beds

Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Queen Hilton Guestroom

  • Sleeps 2

Executive King Family Room

  • Sleeps 4

Hilton Deluxe King Room

  • Sleeps 2

Deluxe King Suite

  • Sleeps 2

Penthouse Suite

  • Sleeps 4

Twin Hilton Room

  • Sleeps 2

Junior King Suite

  • Sleeps 2

Deluxe Penthouse Suite

  • Sleeps 4

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About the neighborhood

Birmingham

Located in Marston Green, Hilton Birmingham Metropole is within a 10-minute walk of popular sights such as National Exhibition Centre and bp pulse LIVE. This 4-star hotel welcomes guests with 795 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • National Exhibition Centre - 7 min walk - 0.4 miles
  • Resorts World Birmingham - 7 min walk - 0.4 miles
  • The Vox Conference Centre - 7 min walk - 0.4 miles
  • bp pulse LIVE - 10 min walk - 0.6 miles
  • National Motorcycle Museum - 12 min walk - 0.7 miles

Getting around

  • Air Rail Link Tram Stop - 5 min drive
  • Solihull Hampton-in-Arden Station - 6 min drive
  • Birmingham Airport (BHX) - 7 min drive

Restaurants

  • ‪Genting Hotel - ‬10 min walk
  • ‪PizzaExpress - ‬10 min walk
  • ‪The Piazza (Wetherspoon) - ‬17 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Costa Coffee - ‬12 min walk

About this property

Hilton Birmingham Metropole

Family-friendly hotel with 2 restaurants and bars
Hilton Birmingham Metropole features an indoor pool, a children's pool, and a 24-hour gym. Self parking is available for GBP 16.00 per night. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and a hot tub.
55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include electric kettles, safes, and ironing boards.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 16 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Brightsmith on the Water
  • The Gild

Things to do

  • 24-hour health club
  • Children's pool
  • Concerts/live shows
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • High chair
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 31 meeting rooms
  • 59,998 square feet of conference space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 1976
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 30 per pet (varies based on length of stay)
  • 2 total (75 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 13 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Self parking fee: GBP 16.00 per night
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Hilton
Birmingham Metropole
Birmingham Metropole Hilton
Hilton Birmingham Metropole
Hilton Metropole Birmingham
Hilton Metropole Hotel Birmingham
Metropole Birmingham
Metropole Birmingham Hilton
Metropole Hilton
Metropole Hilton Birmingham
Hilton Birmingham Metropole Hotel Birmingham
Hilton Birmingham Metropole Hotel
Hilton Metropole
Hilton Birmingham Metropole Hotel
Hilton Birmingham Metropole Birmingham
Hilton Birmingham Metropole Hotel Birmingham

Frequently asked questions

Is a free cancellation option available at Hilton Birmingham Metropole?

Hilton Birmingham Metropole offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hilton Birmingham Metropole?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Hilton Birmingham Metropole on Oct 20, 2025 start from $104.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hilton Birmingham Metropole?

This hotel is situated in Marston Green within a 10-minute walk of Resorts World Birmingham and bp pulse LIVE. You'll also find National Motorcycle Museum and Santai Spa within a short drive.

Will I be able to park at Hilton Birmingham Metropole?

Yes, parking is offered for GBP 16.00 per night. Accessible parking is also available for guests.

Does Hilton Birmingham Metropole have a casino on the premises?

No, Hilton Birmingham Metropole doesn't have a casino.

Will I find an indoor pool at Hilton Birmingham Metropole?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 10:00 PM.

Is Hilton Birmingham Metropole a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 bars, and 2 restaurants.

Are there hot tubs at Hilton Birmingham Metropole?

Yes, guests can enjoy a spa tub at this hotel.

Does Hilton Birmingham Metropole have a restaurant with a breakfast menu?

Yes, Hilton Birmingham Metropole has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hilton Birmingham Metropole allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hilton Birmingham Metropole for a fee of GBP 30 per pet, per stay. The property also provides food and water bowls.

Does Hilton Birmingham Metropole have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hilton Birmingham Metropole?

The closest major airport to Hilton Birmingham Metropole is Birmingham Airport (BHX), which is within a mile. Another top airport is Coventry (CVT), which is located 14.6 mi away (26-minute drive).

Are there rooms with balconies that I can book at Hilton Birmingham Metropole?

Yes, some guestrooms at Hilton Birmingham Metropole offer a balcony and may feature lake views.

Hilton Birmingham Metropole Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 419 out of 974 reviews
Rating 8 - Good. 247 out of 974 reviews
Rating 6 - Okay. 141 out of 974 reviews
Rating 4 - Poor. 104 out of 974 reviews
Rating 2 - Terrible. 63 out of 974 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
The bed was very firm not my taste Food was decent Hot tub is why I booked it and it was broken I showed up at 8:33 when it was workin and they said cut off is 8:30 but closing time is 9:30 and refused to let me in!!! So pissed!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Derek

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Ann

Liked: Cleanliness, amenities
Stayed 2 nights in Jun 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big hotel, Upgraded room at check in , great facilities , Big Pool, breakfast was good
Stayed 2 nights in Jun 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeff

Stayed 1 night in Jun 2025

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Salma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Staff are not the most friendly for a 5 star hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Sheron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous trip to the Hilton Birmingham Metropole

As a disabled visitor who had had my handbag stolen on my journey to the hotel, I can't thank the kind and caring staff enough for all their help & support. This was a one night stay. I will definitely be back again for it's location to everything you need.
Stayed 1 night in Jun 2025

10/10 Excellent

Lei

Stayed 1 night in Jun 2025

4/10 Poor

Simon

Traveled with family and small children
Check in took over 30 mins. Only 2 staff on the front desk. Guy was more interested in having his picture taken. Pool staff were great and very friendly. Leisure facilities excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

Martyn

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
Room felt shabby and required cleaning. Carpet had stains, bathroom had numerous hairs all over the floor, duvet cover had dirt mark on side and toilet roll was dirty. Flush didn't work well. Breakfast buffet is extensive, good choices however due to room cleanliness, really disappointing for over £250 for a night's stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Suzie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, with good facilities.

A really comfortable, well serviced hotel. The leisure centre is especially good and the staff great. I just wish that hotels these days had in-room fridges as they are just so useful to store some food and drink during your stay as when you're on business you don't always want to eat out.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elaine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Games Expo extremely busy and the hotel staff looked after everyone
Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Phil

Ok, busy noisy hotel, bar prices were very high
Stayed 1 night in Jun 2025

8/10 Good

Stéphane

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Very good overall

The hotel seems a bit old (lift slow, pool not very clean), but yet it is still very good compared to the average ones. The beds are comfortable, the room was very clean overall. The breakfast is good but lack a little bit of sweet choices. The people were nice. Overall it was a good stay but I was hoping a little something more from an Hilton, probably mainly because the building feels old.
Stayed 3 nights in Jun 2025

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, property conditions & facilities
So easy to walk BP live and we could take the back away it was well sign posted in the hotel
Stayed 1 night in Jun 2025

8/10 Good

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay,
Stayed 1 night in Jun 2025

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best part of £200 for what is essentially Hilton's basic-tier room is very steep. The room was simple, but modern. Kingsize bed, 'balcony' overlooking the carpark (lake to the right). TV remote wasn't the easiest to use. Bathroom looked dated - with just a basic, fixed shower head in a bath, and there seemed to be no way of adjusting the temperature. As it's near the airport it is normal for guests to be walking the corridors during the early hours - yet the doors offer zero level of soundproofing. We heard guests talking with staff, and greeting each other from around 5am.
Stayed 1 night in Jun 2025

10/10 Excellent

Gillian

Stayed 1 night in Jun 2025

2/10 Terrible

carl

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025