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Hilton Birmingham Metropole

Property class: 4

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Photo gallery for Hilton Birmingham Metropole

An indoor swimming pool with a glass ceiling, clear views of the outdoors, and multiple seating areas.
Property video
A bar area with a counter, seating, and a large potted plant.
A hotel room with a large bed, a sofa, a small table, a desk, a TV, and a window with curtains.
A modern building with a glass facade reflecting on a calm body of water.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available

Explore the area

View in a map
National Exhibition Centre, Birmingham, England, B40 1PP
  • Place, National Exhibition Centre
    ‪7 min walk‬
  • Place, Resorts World Birmingham
    ‪7 min walk‬
  • Place, bp pulse LIVE
    ‪10 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min walk‬

Room options

View all photos for Deluxe Room, 1 Twin Bed

A hotel room with a large bed, a flat-screen TV, a glass partition, and a view of the outdoors.

Deluxe Room, 1 Twin Bed

7.2 out of 10
Good
(27 reviews)
  • 150 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed, Accessible

Room

Room, 1 Queen Bed, Accessible

8.4 out of 10
Very good
(17 reviews)
  • 264 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a lamp, and a view of the outdoors.

Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(58 reviews)
  • 470 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

A modern living room with a sofa, chairs, a coffee table, a flat-screen TV, and a fireplace.

Suite, 1 King Bed, Balcony

  • 998 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

A hotel room with a round mirror, a desk with a telephone, and a wall-mounted light.

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Double Bed, Corner

A hotel room with a bed, a desk, a chair, a desk lamp, a telephone, and a framed picture on the wall.

Suite, 1 Double Bed, Corner

  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a bed, a TV, a small table, a sofa, and a balcony with curtains.

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

A hotel room with a flat-screen TV, a desk with a lamp, a telephone, and a wooden wardrobe with a mirror.

Room, 1 Queen Bed

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with a bed, a desk, a chair, a small table, a lamp, a framed picture, and a window with curtains.

Deluxe Room, 2 Twin Beds

7.6 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Room

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed, Accessible

A hotel room with a bed, a nightstand with a lamp, and a wall socket.

Executive Room, 1 Queen Bed, Accessible

  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds

A hotel room with a large bed, a desk, a chair, a lamp, and a view of the outdoors.

Family Room, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Birmingham

Located in Marston Green, Hilton Birmingham Metropole is within a 10-minute walk of popular sights such as National Exhibition Centre and bp pulse LIVE. This 4-star hotel has 795 rooms and welcomes guests with 2 restaurants, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Pendigo Lake - 2 min walk - 0.1 miles
  • National Exhibition Centre - 7 min walk - 0.4 miles
  • Resorts World Birmingham - 7 min walk - 0.4 miles
  • The Vox Conference Centre - 7 min walk - 0.4 miles
  • bp pulse LIVE - 10 min walk - 0.6 miles

Getting around

  • Birmingham International Station - 18 min walk
  • Air Rail Link Tram Stop - 18 min walk
  • Birmingham Airport (BHX) - 10 min drive

Restaurants

  • ‪Gild Lobby Bar & Lounge - ‬1 min walk
  • ‪Caffè Nero - ‬5 min drive
  • ‪Genting Hotel - ‬10 min walk
  • ‪Zizzi - ‬10 min walk
  • ‪Sky Bar & Restaurant - ‬10 min walk

About this property

Hilton Birmingham Metropole

At Hilton Birmingham Metropole, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Self parking is available for GBP 20.00 per night. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-in, express check-out, and a banquet hall.
55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include electric kettles, safes, and ironing boards.
Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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8.6 out of 10, Excellent, 1,706 reviews
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The price is $79
Nov 22 - Nov 23
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Brightsmith on the Water
  • The Gild

Things to do

  • 24-hour health club
  • Concerts/live shows

Family friendly

  • High chair

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 31 meeting rooms
  • 59,998 square feet of conference space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 1976
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individually decorated
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from September 3 2026 to October 23 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 30 per pet (varies based on length of stay)
  • 2 total (75 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 13 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Self parking fee: GBP 20.00 per night
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Hilton
Birmingham Metropole
Birmingham Metropole Hilton
Hilton Birmingham Metropole
Hilton Metropole Birmingham
Hilton Metropole Hotel Birmingham
Metropole Birmingham
Metropole Birmingham Hilton
Metropole Hilton
Metropole Hilton Birmingham
Hilton Birmingham Metropole Hotel Birmingham
Hilton Birmingham Metropole Hotel
Hilton Metropole
Hilton Birmingham Metropole Hotel
Hilton Birmingham Metropole Birmingham
Hilton Birmingham Metropole Hotel Birmingham

Frequently asked questions

Is a free cancellation option available at Hilton Birmingham Metropole?

Hilton Birmingham Metropole offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hilton Birmingham Metropole?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Hilton Birmingham Metropole on Oct 25, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hilton Birmingham Metropole?

This hotel is situated in Marston Green, just steps from Pendigo Lake and Santai Spa, and within a short walk of bp pulse LIVE. You'll also find Resorts World Birmingham and National Motorcycle Museum within a short drive.

Is there parking available at Hilton Birmingham Metropole?

Yes, parking is offered for GBP 20 per night. Wheelchair-accessible van parking is also available for guests.

Does Hilton Birmingham Metropole have a casino on the premises?

No, Hilton Birmingham Metropole doesn't have a casino.

Will I find an indoor pool at Hilton Birmingham Metropole?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hilton Birmingham Metropole?

There are many amenities for couples at this hotel, including 2 restaurants and 2 bars/lounges plus some guestrooms feature a fireplace.

Are there hot tubs at Hilton Birmingham Metropole?

No, there isn't a spa tub at this hotel.

Does Hilton Birmingham Metropole have a restaurant with a breakfast menu?

Yes, Hilton Birmingham Metropole has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hilton Birmingham Metropole allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hilton Birmingham Metropole for a fee of GBP 30 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Hilton Birmingham Metropole?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hilton Birmingham Metropole?

The closest major airport to Hilton Birmingham Metropole is Birmingham Airport (BHX), which is within a mile.

Are there rooms with balconies at Hilton Birmingham Metropole?

Yes, some guestrooms at Hilton Birmingham Metropole offer a balcony and may feature lake views.

Hilton Birmingham Metropole Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 427 out of 1000 reviews
Rating 8 - Good. 258 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 90 out of 1000 reviews
Rating 2 - Terrible. 69 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff, clean rooms and nice hotel
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze, helpful staff.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Breakfast was great
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room good facilities lovely breakfast
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great room, clean, tidy Came with iron, hairdryer, safe Lots of plugs and good location Staff friendly and helpful Good bar in lobby Easy to get to NEC
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good location for NEC and good ok.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excellent. Parking massively expensive, pre pay is cheaper but no warning of this that I noticed
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so good the stuff were very nice and helpful the hotel was clean
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast selection was amazing Room was clean Gym was small but good enough for a hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing experience, highly recommend
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was clean and functional.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. The staff were friendly and helpful. Breakfast was plentiful and great quality. First class experience.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast had a great variety and fresh. Hotel nice with giod facilities.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast buffet
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldn’t be anymore helpful. Highly recommend
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean rooms. Unfortunately lacking in shelving for clothing and toiletries. Otherwise we'll equipped with lots of amenities.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Property conditions & facilities
Very slow check in and slow service at the bar. Noisy AC in the room and dodgy door / windows. Breakfast and food really good. Not bad for a conference hotel but dont stay for pleasure reasons.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Enjoyed our stay at the Hilton.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very helpful staff lovely big hotel great bar and food
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great one night stay whilst attending an even at the NEC, which is within very easy walking distance. The hotel was clean, the staff were all very friendly and helpful and our room comfortably accommodated our family of four. The swimming pool was a highlight for my children, as was the delicious dinner and breakfast we enjoyed during our stay.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for NEC. booked a small room but it did everything I needed. Great value
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room, breakfast, facilities... Everything was / is good at this hotel. Have been staying for years now, and always sleep well and enjoy it!
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is there for the NEC. It has a couple of bars one of which is over the lake. Good enough but quite overpriced in my opinion. Parking costs £30
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Fabulous helpful staff, very comfortable bed, good bar and bar snacks.
Stayed 1 night in Feb 2026

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