Hilton Birmingham Metropole

I only stayed here for a night but it was very convenient to the airport. It's a nice short walk through the NEC (I wanted to walk after sitting on a place for hours! But they also have a shuttle). I had a small problem at check-in with the staff person not seeming to know for sure if I needed to leave a credit card swipe. She said I could pay for things as I went along but then when I ordered room service they said it had to be charged to the room. It all worked out fine but they need to get that straightened out. But - my room was very clean and the bed was very comfortable. It was quiet as well. A very nice hotel.

We stayed here for the location. We understood it was close the the NEC hall and we were from the US and didn't want to have to deal with renting a car (and driving on the wrong side of the road and all) or pay for taxis every day while we were there. It is not connected to the hall and a good 10+ minute walk to the NEC from the back of the hotel. Since it was very cold and a good walk from the hotel, we ended up taking a taxi on most of the days anyhow. Hotel was average, but not worth the price we paid. The rooms were small (but not uncommon in Europe) and they put us in a room with two single beds...a little odd for a married couple, but we didn't want to make an issue of it. Ended up with an extra "full English breakfast charge" on our bill, but they did remove it after a bit of confusion about it. Overall....average experience--not great, not terrible.

Great Hotel and location if by the NEC. Very quite rooms but no internet in the single room was a downside.

With this being a Hilton, I expected a certain level of quality in the room, which unfortunately wasn't there. It wasn't bad at all, but it just seemed a little antiquated. When you say Hilton, you get a picture of a modern, up-to-date, quality hotel. The restaurants were very good.