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Recent guest reviews

We would like a full refund for the rooms we booked. AC did not not work in one of the rooms. Blood was in the sink in one room. Towels were dirty. Roaches were climbing on the curtains. Very nasty

Absolutely the worst experience. Should be torn down!

This property is filled with crackheads DO NOT STAY HERE EVER, YOU MIGHT FIND A NEEDLE IN THE ROOM

It was great the hotel was perfect for me and had all the necessities.

If I hadn't been desperate for a temporary place while waiting for my apartment I'd never have stayed here. Right from the beginning it was so unprofessional. At check-in the front desk girl was shoving food in her mouth while talking to me and then she answered her phone before we'd completed the process and was talking to her friend while we were discussing my personal information. Upon entering my room, which I specifically asked to be no smoking, I smelled the worst smoke odor. There was a stain on my bedspread that was very noticeable and whoever put it on the bed definitely saw it and left it there anyway. There were roaches in my room I discovered a few days before check out. Looks great online, but very unsanitary in person. I wish I could get my money back.

The front desk clerks weee rude, that includes day shift manager. The manager banged on our door Friday morning stating we needed to pay although our bill had been paid. Bacteria crud stuck on bed frame, thin spread, missing light fixtures, filthy carpet, and the shower curtain was dirty and on backwards.

I went to Baton Rouge to help with disaster recovery after severe flooding. A number of residents were families now homeless after flood. Everyone was polite, rooms and hallways quiet at night. The public areas were swept and cleaned daily, room was clean, new or well maintained fixtures, essentials but no extras, just what I needed. Staff was efficient and always helpful. I would recommend this facility to anyone looking for an affordable and pleasant stay.

Airline Highway Baton Rouge LA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Located in Lobdell/Woodale within 2 miles (3 km) of Circle Bowl, WoodSpring Suites Baton Rouge Airline Highway is within a few miles (5 km) of Bon Carre Business Center. This 120-room hotel has in-room conveniences like kitchens, sitting areas, and refrigerators.


Rooms

32-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Kitchens, sitting areas, and refrigerators are also available.


Property features

WoodSpring Suites Baton Rouge Airline Highway features free WiFi in public areas, express check-out, and laundry facilities. Free parking is available if you drive. Staff members can help with accommodation requests, and provide front-desk service during limited hours. This hotel also has a vending machine.

Room options

Standard Room, 1 Double Bed, Non Smoking

1 Double Bed | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Standard Room, 2 Double Beds, Smoking

2 Double Beds | Sleeps 4

Room, 1 Double Bed, Accessible, Smoking

1 Double Bed | Sleeps 2

Guest reviews for WoodSpring Suites Baton Rouge Airline Highway

Everyone (4) Couples (1) Family (1)
1
Business Business

We would like a full refund for the rooms we booked. AC did not not work in one of the rooms. Blood was in the sink in one room. Towels were dirty. Roaches were climbing on the curtains. Very nasty

By on Jul 15, 2022

3
Friends

Absolutely the worst experience. Should be torn down!

By on Feb 18, 2022

Review comment responded on Mar 8, 2022

Dear Christopher, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. We pride ourselves in maintaining the highest standards for creating an exceptional guest experience! We are usually known for our great customer service and attention to detail in everything that we do. Our reputation is not something we choose to hide behind but is a benchmark to ensure continued improvement in the future. Please email us with a phone number or email address so we can discuss your issues personally.

1
Family

This property is filled with crackheads DO NOT STAY HERE EVER, YOU MIGHT FIND A NEEDLE IN THE ROOM

By on May 25, 2021

3
Everyone

By on Mar 23, 2021

Review comment responded on May 17, 2021

Dear Valued Guest, I hope this note finds you well. We would like to offer our sincere apologizes for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. We pride ourselves in maintaining the highest standards for creating an exceptional guest experience! We are usually known for our great customer service and attention to detail in everything that we do. Our reputation is not something we choose to hide behind but is a benchmark to ensure continued improvement in the future. Please let me know if you want to discuss this personally.

4
Partner Couples

It was great the hotel was perfect for me and had all the necessities.

By on Aug 24, 2019

Review comment responded on Sep 20, 2019

Dear Valued Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

1
Business Business

If I hadn't been desperate for a temporary place while waiting for my apartment I'd never have stayed here. Right from the beginning it was so unprofessional. At check-in the front desk girl was shoving food in her mouth while talking to me and then she answered her phone before we'd completed the process and was talking to her friend while we were discussing my personal information. Upon entering my room, which I specifically asked to be no smoking, I smelled the worst smoke odor. There was a stain on my bedspread that was very noticeable and whoever put it on the bed definitely saw it and left it there anyway. There were roaches in my room I discovered a few days before check out. Looks great online, but very unsanitary in person. I wish I could get my money back.

By on May 25, 2019

Review comment responded on Jul 18, 2019

Dear Guest, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We pride ourselves in maintaining the highest standards for creating an exceptional guest experience! We are usually known for our great customer service and attention to detail in everything that we do. Our reputation is not something we choose to hide behind but is a benchmark to ensure continued improvement in the future. We will ensure your feedback will be given to all. Furthermore, I will personally ensure that all your other complaints are addressed and everything will be in order on your next visit. We look forward to welcoming you back then.

1

horrible stay

Everyone
Dirty shower curtain on backwards Missing dome Blank tacky board Thin unsanitary pillows

The front desk clerks weee rude, that includes day shift manager. The manager banged on our door Friday morning stating we needed to pay although our bill had been paid. Bacteria crud stuck on bed frame, thin spread, missing light fixtures, filthy carpet, and the shower curtain was dirty and on backwards.

By , from Baton Rouge, La. on Nov 26, 2017

Review comment responded on Dec 11, 2017

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Arturo Jimenez Regional Manager

4

one week stay

Everyone

I went to Baton Rouge to help with disaster recovery after severe flooding. A number of residents were families now homeless after flood. Everyone was polite, rooms and hallways quiet at night. The public areas were swept and cleaned daily, room was clean, new or well maintained fixtures, essentials but no extras, just what I needed. Staff was efficient and always helpful. I would recommend this facility to anyone looking for an affordable and pleasant stay.

By , from Tijeras, NM on Dec 27, 2016

4
Everyone

By on May 8, 2022

WoodSpring Suites Baton Rouge Airline Highway

8382 Airline Highway, Baton Rouge, LA 70815
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