Standard Room
from $135
Renaissance Baton Rouge Hotel
4.0 out of 5.0
4.4
out of 5
"Very good!"
See all 30 reviews
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Recent guest reviews
Was in a safe area the staff was very friendly & accomodating
Great place. Location near good restaurants and close to everything in town
I have no complaints about the hotel. Staff was friendly enough, but didn't go out of their way to be overly hospitable...did just enough. Which is fine. Housekeeping knocked at 9 am trying to get in to clean room, but checkout wasn't until noon. Wires got crossed somewhere. Very spacious & comfortable room.
The hotel is in a great location with lots of places to go to within minutes from the hotel. The property is one of the best in Louisiana.
Awesome hotel and staff, convenient to so many BR facilities and entertainment.
Thursday night fine. Myself and 8 other groomsmen got dressed there before wedding Friday during day. Everything fine up to this point. Problem: Specifly requested room to be cleaned before wedding over and I return with with my new bride. Room was not cleaned after a face to face conversation with front desk. Over all staff extremely friendly, but somebody screwed up. Unsatisfied customer.
Lovely hotel and lovely staff! Thank you for helping us with everything. Lynette Long
This is a very nice place. Comfortable beds and friendly staff. Clean. Only complaint is no refrigerator in room to store leftovers.
It was a awesome experience overall great hotel. It was clean. Great room service the steak was to die for. The shower head was like showering in heaven
Hotel staff were extremely friendly and helpful. Room was very clean and very quiet. Exceptional considering being so close to the interstate 10.
The Hotel was clean and quiet, located close to the interstate and LSU
Beautiful hotel with friendly and helpful staff! Luxuriously comfortable beds! Located within easy reach of I-10, but far enough for quiet rooms. Lovely lobby with lots of room to sit and visit.
I needed to make last-minute travel plans due to a family emergency. Sadly, my mother-in-law passed away beforre we could get to the hospital from Pittsburgh. The Renaissance Baton Rouge Hotel provided a very pleasant environment and comfortable accommodations during this very sad time.
Nice from Beginning to end staff nice and curdeus couldn't ask for a better experience
The Renaissance wa a great choice. The staff was pleasant and prompt in meeting my needs and I would definitely stay again!
I booked a junior suite for my stay but upon arrival I was told that there were none available so was given a 2 queen beds instead and was told that they are equivalent. I don't know why they would be equivalent when the one I booked was supposed to be a 2 queen beds with a living room while the one I got was without a living room. Usually a better room is offered yet at Renaissance you get a downgrade. I had called a day ahead to let them know that I will be arriving late and that I would like to request a microwave since I have an infant with me and was told that I will get the suite I've booked along with the microwave since I have a young infant. Upon arrival I was given none of those instead I get to deal with a receptionist who lacked customer service skills. She told me that there were no notes on the call or request I've made hence I guess it was her justification that it was okay to downgrade my room. She insisted that I named the person I had spoke to the day before so that they can rectify but why does it matter who said what when what they have focus on is they did not deliver their promise. I was upset but let that pass yet the next day I could not get housekeeping to clean my room. Their justification was that when they came by earlier there was a "privacy" sign up...well I am requesting one now yet due to an early action I was not allowed to get room service as a consequence. What is this blasphemy!! One the second day I made sure there's no privacy sign up and even walked up to housekeeping to personally request service with a pleasant smile...I did get my room service but all it was were my beds made, new towels and the remote moved. Nothing was wiped down, no toilet paper, soap or other toiletries replenished.
Great staff - very helpful - Management listens - great room - comfortable, clean, very nice !
When we checked in I did not realize we were not in a suite. We quickly put our bags in the room and left for dinner. I didn't think about it until later that night. I went to the front desk the next morning and they said they could change our room for the second night or comp us breakfast. I asked for a refund for the room difference, I was told this could not be done. Very disappointing.
The room was so clean. Friendly staff and a great location for shopping and eating. it was 5 mins next to the Mall of Louisiana. The Hotel was beautiful inside along with the rooms. Me and my husband loved it here and definitely would come back.
The service in the restaurant was exceptional as was the food. The rooms were nice, and the amenity brands were great. It would have been nice to have a new bar of soap after the first night or 2, but they did give us one on the 3rd night. I would stay there again, but would probably try another hotel first.
Hotel highlights
- Free parking
- Onsite dining
- Outdoor pool
- Health club
Renaissance Baton Rouge Hotel is a short stroll from Mall of Louisiana and Perkins Rowe. This 256-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free self parking, and a health club. Bluebonnet Swamp Nature Center and Rural Life Museum are also close to this Baton Rouge hotel.
Dining
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served each morning for a fee.
Rooms
All of Renaissance Baton Rouge Hotel's 256 individually decorated rooms provide iPod docks, sofa beds, and coffee makers. Guests can expect WiFi, wired Internet, and 37-inch flat-screen TVs with cable channels and DVD players. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other amenities include free weekday newspapers, video-game consoles, and laptop-compatible safes.
Property features
At Renaissance Baton Rouge Hotel, guests enjoy an outdoor pool, a health club, and WiFi in public areas. Onsite parking is available, both free self and paid valet parking (USD 15 per night)—also useful is a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a conference center, a 24-hour business center, and coffee/tea in a common area.
Guest reviews for Renaissance Baton Rouge Hotel
Everyone
Was in a safe area the staff was very friendly & accomodating
Everyone
Great place. Location near good restaurants and close to everything in town
Review comment
Allison C, Director of Sales responded on Feb 21, 2017
Thanks for the great review! We look forward to welcoming you back.
very nice hotel, no complaints.
Everyone
I have no complaints about the hotel. Staff was friendly enough, but didn't go out of their way to be overly hospitable...did just enough. Which is fine. Housekeeping knocked at 9 am trying to get in to clean room, but checkout wasn't until noon. Wires got crossed somewhere. Very spacious & comfortable room.
Review comment
Allison C, Director of Sales responded on Feb 21, 2017
Thank you for the review and we definitely appreciate the feedback. I've shared with our team to ensure we use the comments as a learning tool moving forward. We hope to welcome you back again soon.
the staff at this hotel was incredible.
Everyone
The hotel is in a great location with lots of places to go to within minutes from the hotel. The property is one of the best in Louisiana.
Everyone
Awesome hotel and staff, convenient to so many BR facilities and entertainment.
wedding
BusinessTravelers
Thursday night fine. Myself and 8 other groomsmen got dressed there before wedding Friday during day. Everything fine up to this point. Problem: Specifly requested room to be cleaned before wedding over and I return with with my new bride. Room was not cleaned after a face to face conversation with front desk. Over all staff extremely friendly, but somebody screwed up. Unsatisfied customer.
graduation trip
Families
Lovely hotel and lovely staff! Thank you for helping us with everything. Lynette Long
very nice place
Families
This is a very nice place. Comfortable beds and friendly staff. Clean. Only complaint is no refrigerator in room to store leftovers.
awesome trip
Couples
It was a awesome experience overall great hotel. It was clean. Great room service the steak was to die for. The shower head was like showering in heaven
family trip
Families
Hotel staff were extremely friendly and helpful. Room was very clean and very quiet. Exceptional considering being so close to the interstate 10.
Thanks so much for the five star review! We appreciate the vote of confidence and look forward to welcoming you back!