No wifi in the rooms made it impossible to do work. They said it was spotty but it never worked the entire stay.
Great hotel and casino. Enjoyed the rooftop bar and pool
Customer service was great! I loved the TV in the bathroom mirror.
What I liked about this hotel is the tv in the bathroom mirror, cleanliness and it’s very fancy.
Room was muggy. Took all night to cool down. Room across the hall flooded... Had to listen to staff clean up the mess and couldn’t leave because they were working right outside the room! Asked for a late checkout due to the noise disturbance and flooding... But got charged an extra $30 for it!
Room was clean and beautiful! Housekeeping and staff were very nice as well
Made it feel like I'm at home had a robe and love the veiw 9 had on the 7th floor the veiw of the river was nice plus the tv in the mirror was a nice bounce to the room was not expecting that
Great location rooms are great friendly staff one of my favorite places to stay
Property is well cared for & beautiful!! However customer service is bad
The rooftop pool is very nice and I like the view of the river. The only thing I did not like is the service in the restaurants.
I loved the clean and beautiful atmosphere! Very elegant and lovely! I did not like the short hours of the shops. I wanted ice cream and my kids wanted ice cream at 12am and they were closed. That’s so disappointing considering people stay up late gambling and need a snack late and kids too. Shops were closed and that’s another disadvantage. People like to shop on their way back to their rooms and I think the revenue versus the pay you’d spend on the employee keeping it open would be beneficial.
I wish that the buffet was available to all guests. I had 3 17 yr olds with me and we were disapointed that they could eat at the buffet.
We loved the ambiance and décor, the clean rooms, and the availability of food downstairs. The TV built into the mirror is awesome! One suggestion is to write directions for coffee maker. We had to call for help.
Ants throughout room. In bathroom and on night stand. My cell phone was covered with ants when I took off charger in the morning. We reported to front desk at checkout and staff didn’t seem to care
No wifi in the rooms made it impossible to do work. They said it was spotty but it never worked the entire stay.
Great hotel and casino. Enjoyed the rooftop bar and pool
Customer service was great! I loved the TV in the bathroom mirror.
What I liked about this hotel is the tv in the bathroom mirror, cleanliness and it’s very fancy.
Room was muggy. Took all night to cool down. Room across the hall flooded... Had to listen to staff clean up the mess and couldn’t leave because they were working right outside the room! Asked for a late checkout due to the noise disturbance and flooding... But got charged an extra $30 for it!
Room was clean and beautiful! Housekeeping and staff were very nice as well
Thank you for taking the time to leave us a five-star rating!