Made it feel like I'm at home had a robe and love the veiw 9 had on the 7th floor the veiw of the river was nice plus the tv in the mirror was a nice bounce to the room was not expecting that
Great location rooms are great friendly staff one of my favorite places to stay
Property is well cared for & beautiful!! However customer service is bad
The rooftop pool is very nice and I like the view of the river. The only thing I did not like is the service in the restaurants.
I loved the clean and beautiful atmosphere! Very elegant and lovely! I did not like the short hours of the shops. I wanted ice cream and my kids wanted ice cream at 12am and they were closed. That’s so disappointing considering people stay up late gambling and need a snack late and kids too. Shops were closed and that’s another disadvantage. People like to shop on their way back to their rooms and I think the revenue versus the pay you’d spend on the employee keeping it open would be beneficial.
I wish that the buffet was available to all guests. I had 3 17 yr olds with me and we were disapointed that they could eat at the buffet.
We loved the ambiance and décor, the clean rooms, and the availability of food downstairs. The TV built into the mirror is awesome! One suggestion is to write directions for coffee maker. We had to call for help.
Ants throughout room. In bathroom and on night stand. My cell phone was covered with ants when I took off charger in the morning. We reported to front desk at checkout and staff didn’t seem to care
The steakhouse was so good! We were every happy with our say. Only complaint is there was not spa.
Thin walls. Belligerent neighbor next door woke us up @ 2:30 in AM. I think Hotel had limited resources to deal with this problem. Lasted all morning.
Very nice hotel. Excellent customer service. Very clean and neat. Love the amenities, makes the stay very comfortable.
Enjoyed my stay - hotel decor and comfortable only downside room smells like smoke
Staff not very friendly or welcoming. Food very pricey for what is served! I won’t be returning.
Nice facilities throughout the entire property with very friendly staff who are helpful and willing to assist.
Was initially excited to stay at this hotel. We arrived pretty late around midnight after driving multiple hours to get there. So, of course we were tired. But as soon as we stepped inside our room it was very unsatisfactory, as it smelled terribly of cigarette smoke. Of which was odd because, it's a smoke free hotel. I was too tired to complain, I just wanted to go to sleep. So, I decided to go to the bathroom to get ready for bed. I closed the bathroom door, & looked at the floor to find bloody bath towels there! Ran out of the bathroom immediately despite having to pee really bad. Called the front desk immediately to get the bathroom cleaned. Mind you, we are exhausted & had to go to the bathroom ... We waited for over 35 minutes for housekeeping to show up, but no one came. I called to the front desk again to see how long it was going to take, letting him know that we were waiting to go to the bathroom, & go to bed. He just said...Sorry they just had a shift change, someone will be there soon. After waiting for 20 more minutes, housekeeping finally came...So it took almost an entire hour to get anyone up there. But, in the housekeepers defense that showed up to our room, she was horrified at what she found left in the bathroom by her coworkers before her. She was very kind & thorough in cleaning the bathroom. We gladly tipped her for her service. Overall the hotel front desk staff should be more mindful of their guests needs. They didn't even offer an apology or anything
We checked in around 11pm and Terrell who checked us in was in a great mood and has a great attitude! Sometimes when we check in so late at night at other hotels, we are not greeted with such an upbeat attitude. The hotel room was probably one of the nicest I've stayed in, it was clean and modern. I loved the sliding barn door to the bathroom and the tv in the bathroom mirror was really cool. The complimentary water bottles were a nice touch. The bed is comfy and we appreciated the USB ports. We definitely plan on returning!
Located in Highlands - Perkins within a short stroll of L'Auberge Casino & Hotel, L'Auberge Casino Hotel Baton Rouge is within a 10-minute drive Tiger Stadium. This 4-star hotel has 205 guestrooms and offers conveniences like 3 restaurants, a casino, and an outdoor pool.
Relish the local cuisine at Bon Temps Buffet, one of 3 onsite restaurants. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.
L'Auberge Casino Hotel Baton Rouge's 205 air-conditioned rooms provide iPod docks, coffee makers, and free local calls. Flat-screen TVs come with pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, slippers, and bathrobes. In-room massages are available, and other amenities include free bottled water and ironing boards.
Guests of L'Auberge Casino Hotel Baton Rouge enjoy a casino, an outdoor pool, and a fitness center. If you drive, take advantage of free valet parking. The front desk is staffed 24 hours a day to help with tours/tickets and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Thank you for taking the time to leave us a rating! We hope to turn your next visit into a five-star experience.
Made it feel like I'm at home had a robe and love the veiw 9 had on the 7th floor the veiw of the river was nice plus the tv in the mirror was a nice bounce to the room was not expecting that
Thank you for taking the time to share your experience with us and for leaving a five-star rating! We're thrilled to hear you enjoyed your visit, and we hope to welcome you back soon.
Great location rooms are great friendly staff one of my favorite places to stay
Thank you for taking the time to leave us a five-star review! We hope to welcome you back soon.
Property is well cared for & beautiful!! However customer service is bad
Thank you for taking the time to leave us a review. We appreciate your feedback, and we've forwarded your comments to our leadership team for review.
Thank you for taking the time to leave us a rating!
The rooftop pool is very nice and I like the view of the river. The only thing I did not like is the service in the restaurants.
Thank you for taking the time to leave us a five-star review! We truly appreciate your feedback, and we hope to welcome you back soon.
I loved the clean and beautiful atmosphere! Very elegant and lovely! I did not like the short hours of the shops. I wanted ice cream and my kids wanted ice cream at 12am and they were closed. That’s so disappointing considering people stay up late gambling and need a snack late and kids too. Shops were closed and that’s another disadvantage. People like to shop on their way back to their rooms and I think the revenue versus the pay you’d spend on the employee keeping it open would be beneficial.
Thank you for taking the time to leave us a five-star review! We appreciate your feedback, and we hope to welcome you back soon.
I wish that the buffet was available to all guests. I had 3 17 yr olds with me and we were disapointed that they could eat at the buffet.
Thank you for taking the time to leave us a review. Due to the buffet's location on the casino floor, Louisiana law prohibits us from allowing anyone under 21 to enter the buffet. We understand your frustration, and we encourage you to check out our other dining outlets open to all ages on your next visit.
We loved the ambiance and décor, the clean rooms, and the availability of food downstairs. The TV built into the mirror is awesome! One suggestion is to write directions for coffee maker. We had to call for help.
Thank you for taking the time to leave us a review! We appreciate your feedback, and we hope to welcome you back soon.
Thank you for taking the time to leave us a five-star rating!