The property needs more attention and cleanliness to be considered a Marriott property.
Very comfortable staff made u feel very welcome would definitely return again plan on going back next week
Had to change rooms twice, first room toilet was clogged-was asked by staff if I wanted a plunger or to be moved to another room- chose to be moved, I wasn’t about to be plunging somebody else’s clogged toilet. In the 2nd room , when I got up to use the bathroom- the bathroom floor was flooded with water- I was given the option to move- which I took. Had to ask for more towels (not enough in the room for the 3 of us); had to ask for the bedding for sofa bed, was given the wrong room number when moved to 2nd room, etc. Not a very good experience; not coming back to this Marriott.
The staff were really great and helpful, there were some general maintenance needs to get the property in better shape. The bed definitely slopped to the middle and the pillows were minimal at best. The water was hot and the overall room was clean and smelled nice.
Very clean friendly staff great place to stay if you are in the area
Our stay was okay. I do not believe the room had been cleaned when we checked in. There was trash in the bedside drawer, and there was half of a roll of toilet paper, with no other toilet paper in the room. While looking under the bathroom sink to check for more, I realized the door to the cabinet was broken. That night, before bed, I went to the front desk to ask for more toilet paper (I am 8 months pregnant and use the restroom several times throughout the night). The front desk attendant stated that house keeping would bring it up to me. This never happened. Thankfully there was a box of Kleenex I was able to use until the next morning. I went to the front desk again and this time they gave me a roll. I also told them at this time that the shower would not get hot the night before. They immediately sent maintenance up to check. The water was now getting hot, so maybe everyone was taking a shower at the same time the night before. It was in a very great location, there were no disturbances as far as noise goes.
Hotel is nice. Pool area is too hot and pool needs cleaning. The room is not as big as I thought it would be. The layout has everything together and the bed is not partitioned off from the sofa. One TV. The TV is set up at the door of the bed and faces the sofa. You have to ask for sheets and a blanket for the sofa bed. The sofa bed is very uncomfortable. I also recommend bringing your own pillows. The pillows we had we not comfortable either. Overall the room is clean and nice BUT is about the size of an average hotel room just an added sofa bed and tiny kitchen. The kitchen is fully stocked with plates, silverware, etc.
Staff was extremely friendly, and the room was cozy like a mini apartment. The building itself and hallways look a little dated, but that is minor compared to the comfort, cleanliness, and amenities in my room. Breakfast area is extremely small, but the food was good. Great location near the expressway and many dining options. Will stay again.
We liked the location and the environment. We were interested in surrounding areas to visit but there was no information available. The room met our needs, maybe a bit more than we needed.
Hotel was very nice and bed was very comfortable, However a hotel staff made mistake and charged my debit card even though it was already paid when I made the reservation. It took almost week to reverse the charge.
Stayed for one night only. Rooms were in need of a update or refresh. Property is showing it's age.
Hotel was very secure. Staff was friendly and welcoming. Room was super quiet. Property is conveniently located to the mall, hospital and interstate
Everything was perfect. Room was perfect. Staff was nice. Pool was nice. Location was great.
I chose this hotel because of high revies ratings compared to other hotels in the area, and it didn't disappoint. Brooke at the front desk was fantastic. Having a full-size fridge and fully-equipped kitchen in the room was awesome (microwave, two burners, dishes, cups, cookware, and utensils). Cleanliness was superb. Staff was amazing. In the morning I was walking towards one or the outside entry doors with both hands full, and one of the cleaning ladies saw me and ran to get ahead of me and open the door for me. So nice. The beds and pillows were comfortable. There was a really nice office area in my room with a desk, a pull-out lower table, and lots of cubbies for storage. Would be super-convenient if you were a business traveler on an extended stay. Great lighting, too. Highly recommend this hotel.
We enjoyed ourseleves will be back soon the hotel was awesome an the staff was nice nd helpful
The staff was always very attentative and friendly. The room was very clean and nice.
Plenty of room for my 3 y/o, husband, and I. Room amenities (fridge, plates, forks, etc) were wonderful!!
Located in South Baton Rouge within a mile (2 km) of Mall of Louisiana, TownePlace Suites by Marriott Baton Rouge South is within 2 miles (3 km) of other popular sights such as Perkins Rowe. This 90-room, 3-star hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
The 90 accommodations feature kitchens and space to spread out with sitting areas. LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and free local calls are other standard amenities.
At TownePlace Suites by Marriott Baton Rouge South, guests enjoy an indoor pool, a fitness center, and a spa tub. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.
Thank you for choosing TownePlace Suites Baton Rouge South. We appreciate the 4 star rating. We are glad to hear you enjoyed your stay and amenities during your stay. We look forward to seeing you again soon!
The property needs more attention and cleanliness to be considered a Marriott property.
We recognize your time is valuable and appreciate the feedback you have provided on the Guest Satisfaction Survey. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at the TownePlace Suites Baton Rouge South, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations.
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the TownePlace Suites Baton Rouge South.
Very comfortable staff made u feel very welcome would definitely return again plan on going back next week
Had to change rooms twice, first room toilet was clogged-was asked by staff if I wanted a plunger or to be moved to another room- chose to be moved, I wasn’t about to be plunging somebody else’s clogged toilet. In the 2nd room , when I got up to use the bathroom- the bathroom floor was flooded with water- I was given the option to move- which I took. Had to ask for more towels (not enough in the room for the 3 of us); had to ask for the bedding for sofa bed, was given the wrong room number when moved to 2nd room, etc. Not a very good experience; not coming back to this Marriott.
The staff were really great and helpful, there were some general maintenance needs to get the property in better shape. The bed definitely slopped to the middle and the pillows were minimal at best. The water was hot and the overall room was clean and smelled nice.
Very clean friendly staff great place to stay if you are in the area
Our stay was okay. I do not believe the room had been cleaned when we checked in. There was trash in the bedside drawer, and there was half of a roll of toilet paper, with no other toilet paper in the room. While looking under the bathroom sink to check for more, I realized the door to the cabinet was broken. That night, before bed, I went to the front desk to ask for more toilet paper (I am 8 months pregnant and use the restroom several times throughout the night). The front desk attendant stated that house keeping would bring it up to me. This never happened. Thankfully there was a box of Kleenex I was able to use until the next morning. I went to the front desk again and this time they gave me a roll. I also told them at this time that the shower would not get hot the night before. They immediately sent maintenance up to check. The water was now getting hot, so maybe everyone was taking a shower at the same time the night before. It was in a very great location, there were no disturbances as far as noise goes.
Hotel is nice. Pool area is too hot and pool needs cleaning. The room is not as big as I thought it would be. The layout has everything together and the bed is not partitioned off from the sofa. One TV. The TV is set up at the door of the bed and faces the sofa. You have to ask for sheets and a blanket for the sofa bed. The sofa bed is very uncomfortable. I also recommend bringing your own pillows. The pillows we had we not comfortable either. Overall the room is clean and nice BUT is about the size of an average hotel room just an added sofa bed and tiny kitchen. The kitchen is fully stocked with plates, silverware, etc.
Thank you for choosing TownePlace Suites Baton Rouge South. We appreciate the 5 Star rating. That let's us know you enjoyed our clean rooms and amenities. We look forward to seeing you again soon.